InfoSummary of reviewsDiscovery Parks - Ballina has received widespread acclaim from guests, particularly for its stunning location, excellent facilities and exceptional cleanliness. Nestled near Shaws Bay, the park offers a tranquil retreat close to both bay and surf beaches, making it an ideal destination for those seeking both relaxation and convenience. The proximity to local shops and amenities adds to its appeal, ensuring that visitors have everything they need within easy reach.
Guests consistently praise the park’s well-maintained facilities, including waterfront cabins and a family-friendly pool area. Activities such as mini-golf enhance the appeal, especially for families with children. The overall cleanliness of the park is frequently noted with many guests describing it as immaculately kept. Cabins are clean, tidy and equipped with necessary amenities, including efficient air conditioning and well-stocked kitchens. Although occasional issues with ants and initial cleanliness have been reported, these are exceptions rather than the norm.
The staff at Discovery Parks - Ballina are lauded for their friendliness and helpfulness, contributing significantly to the positive guest experience. The staff's commitment is evident in their efforts to go above and beyond, such as reuniting lost toys with children. The reception team is especially commended for ensuring an efficient and informative check-in process.
While the Wi-Fi service has been consistently highlighted as a weak aspect with many guests experiencing issues with connectivity, this does not overshadow the general satisfaction with the park. The pool area is another highlight, particularly for families, although some guests noted that it could be cold and in need of some maintenance.
There are mixed reviews regarding the comfort of the beds. Many guests found them to be comfortable, contributing to a good night's sleep. However, some reviewers mentioned discomfort with certain beds, particularly the double-sized ones and issues with bed durability and noise.
Overall, Discovery Parks - Ballina combines serene natural beauty, a practical location and robust amenities, making it a favored destination for a peaceful and enjoyable stay. Show more
