InfoSummary of reviewsLocated strategically in the heart of Eupen, the Sleepwood Hotel offers a harmonious blend of convenience and tranquility. The hotel's central position makes it ideal for guests wishing to explore the city's offerings, including its vibrant restaurants, shops and cafes. Despite its prime location, the hotel manages to maintain a peaceful and quiet environment, making it an advantageous base for various activities such as hiking, walking and cycling around nearby landmarks like the High Fens and the City Museum. Moreover, its proximity to the train station and availability of free parking options enhance its accessibility, further appreciated by guests.
The breakfast at Sleepwood Hotel is highly acclaimed for its variety and quality, featuring fresh local products, including homemade jams, freshly cut fruit salads and a range of baked goods that cater to different dietary preferences, including gluten-free options. The delightful breakfast buffet is well-presented and prepared to high standards, providing guests with a satisfying start to their day. Similarly, the hotel's dinner experience receives widespread praise for its exceptional culinary offerings, excellent value for money and refined ambiance. The menu includes a mix of gourmet dishes and traditional fine dining options that consistently impress the guests.
Guests also laud the hotel's rooms for their modern style, cozy comfort and cleanliness. The wood-based décor and intelligent space-saving designs create a warm, inviting atmosphere. The rooms are peaceful, quiet and meticulously maintained, further adding to the positive guest experience. While some mention the bathrooms could be larger, the overall impression is highly favorable with rooms exuding charm and practicality.
Cleanliness is a cornerstone of the Sleepwood Hotel with guests frequently describing the property and its rooms as spotless and well-maintained. The high standards of hygiene extend throughout the hotel, supporting a comfortable and welcoming environment.
The staff at Sleepwood Hotel are a standout feature, known for their friendliness, professionalism and attentiveness. The reception team and the hotel owner are particularly praised for their warm and helpful demeanor, significantly enhancing the guest experience. Their ability to communicate in Dutch adds an extra layer of convenience for Dutch-speaking visitors. Despite occasional isolated comments about unfriendly interactions, the overall consensus is overwhelmingly positive with the staff's dedication and kindness leaving a lasting impression on guests.
While the hotel's free Wi-Fi receives mixed reviews with some guests experiencing weak or unreliable connections, other aspects such as the comfort of the beds are universally praised. Guests find the beds very comfortable, contributing significantly to a restful stay.
As a three-star hotel, Sleepwood Hotel delivers a well-balanced experience characterized by clean, cozy rooms and a calm atmosphere. It offers excellent value for money and maintains high standards tailored to both leisure and business travelers. Business guests appreciate the spacious rooms with work desks and the secure bike storage facilities, showcasing the hotel's suitability for professional needs.
Accessibility is another strength of Sleepwood Hotel. It offers amenities for disabled guests and prioritizes convenience with free public parking options nearby. While there was an isolated issue with the elevator, the hotel's overall accessibility remains commendable.
For pet owners, Sleepwood Hotel stands out with its accommodating and pet-friendly policies, including thoughtful amenities for dogs. These features ensure a comfortable stay for both pets and their owners, supported by friendly and accommodating staff.
In sum, Sleepwood Hotel provides a memorable and enjoyable stay in Eupen, consistently praised for its strategic location, excellent dining options, comfortable rooms, high cleanliness standards, friendly staff and thoughtful accessibility features. Show more
