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Summary of reviewsBestprice Hotel Aachen Hauptbahnhof enjoys a prime location directly opposite Aachen's main train station, making it highly convenient for travelers relying on public transport. Guests find the proximity to the train and bus stations, as well as a short walk to the city's center and key attractions like Aachen Cathedral, excellent. Various dining options nearby, including a notable bakery, add to the appeal and the on-site and nearby parking facilities enhance accessibility for those driving.
The breakfast offerings receive mixed reviews. Some guests appreciate the sufficient and reasonably priced options such as fresh bakery rolls, coffee and essentials, finding it adequate for vegetarians. However, the limited variety, absence of hot dishes, cramped breakfast room and occasional service issues were points of contention. While the breakfast meets basic needs, improvements could enhance the overall experience.
Rooms are generally praised for their spaciousness, cleanliness, comfortable beds and suitability for budget-conscious travelers. However, some critiques include basic furnishings, noise from the street and occasional cleanliness issues like dust or odors. Bathrooms also receive mixed feedback with some guests noting mold or broken fixtures. Despite these issues, the hotel offers good value for its affordability and central location.
Cleanliness reviews are varied. Many guests commend the clean rooms, bathrooms and overall tidy accommodations, while others note inconsistent housekeeping and specific cleanliness lapses. Shared spaces also receive mixed feedback with some areas praised for their cleanliness and others noted as needing improvement.
Staff at the hotel are mainly described as friendly, helpful and professional with efficient check-in processes and accommodating attitudes. However, some criticisms concern staff availability and communication, particularly during late hours and check-out times. Overall, the staff generally leave a positive impression when present.
WiFi experiences also show a mix of reviews. While many appreciate the strong, fast and reliable connectivity, some guests encounter poor connections, especially on higher floors. Consistency in WiFi service remains an area needing improvement.
Parking at the hotel elicits mixed reactions. Many appreciate the convenient and affordable parking options, especially with pre-booking, but cramped spaces and availability issues often pose challenges. The cleanliness of the parking facilities can also be a concern with some guests noting overflowing bins and sightings of vermin.
The beds are widely praised for their comfort and clean bedding, contributing to restful sleep. However, feedback on bed size and firmness varies with some guests finding them either too narrow or too firm/soft. Overall, the quality and comfort of the beds are highlighted as strong points.
In summary, Bestprice Hotel Aachen Hauptbahnhof stands out for its central location and solid value for budget-conscious travelers, while areas like breakfast variety, room furnishings and WiFi consistency could benefit from enhancements.
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