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Summary of reviewsCrisol La Selva is lauded for its serene location, nestled at the foot of the mountains and offering a peaceful retreat near the 'La Ruta del Rec' hiking trail. The hotel enjoys a quiet neighborhood but remains conveniently accessible via major roads, making excursions to nearby destinations like Reus, Tarragona and Salou easy. Guests appreciate its scenic environment and commend the ease of parking, including secure underground options.
Breakfast at the hotel receives mixed reviews with many praising its variety, flavorful options and good value. However, some point out a lack of freshness and organization, as well as noise and cleanliness issues in the breakfast area. Dinner experiences vary with high marks for food quality and value, though some critiques exist regarding menu variety and slow service.
The rooms at Crisol La Selva are generally spacious, clean and modern with comfortable beds and pleasing terraces. However, there's occasional feedback concerning noise disturbances and maintenance issues. Cleanliness is a standout with rooms and common areas consistently well-maintained and the hotel adhering to stringent COVID-19 cleaning standards.
The staff at Crisol La Selva receive high praise for their friendliness, professionalism and attentive service, significantly enhancing the guest experience. Guests often highlight specific team members for their exceptional hospitality. There are mentions of minor staff shortages, but these don’t heavily impact the overall positive sentiment.
WiFi connectivity is a weak point with frequent reports of instability and poor mobile coverage. The pool, however, is well-received for its cleanliness and relaxing atmosphere, though it's seasonal and the number of sunbeds is limited.
The hotel offers versatile parking options, including secure underground parking for a small fee, earning praise for accessibility and convenience. It's also seen as family-friendly with spacious rooms suitable for families, although there is a desire for more flexible child services.
Beds at the hotel are generally appreciated for their size and comfort, although some guests find the mattresses and pillows less satisfactory. Overall, Crisol La Selva meets typical three-star hotel expectations, offering a comfortable and reliable experience with room for improvement in certain areas. The hotel’s accessibility features are commendable, particularly for guests with disabilities.
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