Quality Inn & Suites Florence Civic Center
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Summary of reviewsThe Quality Inn & Suites Florence Civic Center is highly regarded for its prime location, making it an ideal choice for travelers looking for convenience and accessibility. Situated near I-95 and the Florence Civic Center, the hotel is close to popular shopping destinations like Target and a variety of dining options, offering guests ample choice without the need for extensive travel. Despite the busy surroundings, the hotel maintains a peaceful atmosphere, enhancing its appeal as a restful retreat. The property is pet-friendly, and guests frequently commend the clean accommodations and notable breakfast selections.
Though the breakfast service receives mixed reviews, many guests find it adequate, enjoying the free breakfast with highlights such as waffles and pleasant "American" breakfast options. However, there's room for improvement, with some guests suggesting a broader variety of offerings and improvements in quality.
The rooms are typically praised for their comfort and cleanliness, with guests often mentioning pleasant beds and quality linens that contribute to a comfortable stay. The spacious rooms, some featuring modern updates, add to the guest experience. However, there are occasional reports of maintenance issues and cleanliness inconsistencies. Guests appreciate the hotel's proximity to events and dining, but note that certain updates could enhance their stay further.
Cleanliness feedback is mixed, with many guests acknowledging the hotel's general cleanliness and comfort. Despite this, some guests report lapses in cleaning standards, particularly in bathrooms, suggesting that more thorough housekeeping could improve the experience.
The staff at Quality Inn & Suites Florence Civic Center is frequently highlighted for their friendliness and helpfulness, significantly contributing to positive guest experiences. Exceptional customer service, especially from the front desk, leaves guests feeling welcomed and cared for, although there are rare mentions of less favorable interactions.
Beds are generally praised for their comfort, though opinions vary on mattress softness and pillow support. While the beds enhance the overall comfort, guests suggest offering firmer pillow options for improved satisfaction.
Overall, Quality Inn & Suites Florence Civic Center is a convenient, comfortable choice for travelers, offering good amenities and exceptional service, with some areas for improvement noted in breakfast offerings, housekeeping consistency, and bedding options.
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Though the breakfast service receives mixed reviews, many guests find it adequate, enjoying the free breakfast with highlights such as waffles and pleasant "American" breakfast options. However, there's room for improvement, with some guests suggesting a broader variety of offerings and improvements in quality.
The rooms are typically praised for their comfort and cleanliness, with guests often mentioning pleasant beds and quality linens that contribute to a comfortable stay. The spacious rooms, some featuring modern updates, add to the guest experience. However, there are occasional reports of maintenance issues and cleanliness inconsistencies. Guests appreciate the hotel's proximity to events and dining, but note that certain updates could enhance their stay further.
Cleanliness feedback is mixed, with many guests acknowledging the hotel's general cleanliness and comfort. Despite this, some guests report lapses in cleaning standards, particularly in bathrooms, suggesting that more thorough housekeeping could improve the experience.
The staff at Quality Inn & Suites Florence Civic Center is frequently highlighted for their friendliness and helpfulness, significantly contributing to positive guest experiences. Exceptional customer service, especially from the front desk, leaves guests feeling welcomed and cared for, although there are rare mentions of less favorable interactions.
Beds are generally praised for their comfort, though opinions vary on mattress softness and pillow support. While the beds enhance the overall comfort, guests suggest offering firmer pillow options for improved satisfaction.
Overall, Quality Inn & Suites Florence Civic Center is a convenient, comfortable choice for travelers, offering good amenities and exceptional service, with some areas for improvement noted in breakfast offerings, housekeeping consistency, and bedding options.
Dog Friendly Hotel
This hotel allows 2 pets of any size for a fee. Well-behaved pets may be left unattended in the room. Grassy areas are available on the property for pet relief.
Do you accept dogs in all rooms?
No, some rooms only: pet section includes all room types
No, some rooms only: pet section includes all room types
Is there an extra charge?
Yes, $ 20.00 per booking
Yes, $ 20.00 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool, providing a functional option for guests seeking a swimming facility during their visit.
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Guest Reviews
The Quality Inn & Suites Florence Civic Center boasts an exceptionally favorable location, making it an appealing choice for travelers. Situated conveniently close to I-95, the hotel offers easy access to major routes, simplifying travel plans for guests. It's ideally positioned near the Florence Civic Center and in proximity to popular shopping destinations, including a Target, along with an array of dining options. Guests commonly appreciate the abundance of restaurants within a short distance, ensuring that dining needs are easily met without extensive travel. Despite being near bustling areas, the hotel maintains a quiet atmosphere, offering a restful retreat. Adding to its appeal, the property is pet-friendly and features clean accommodations with notable breakfast selections, ensuring a comfortable and convenient stay.
The breakfast experience at Quality Inn & Suites Florence Civic Center appears to have received mixed feedback from guests, with both positive remarks and areas for improvement. Many guests appreciated the free breakfast and described it as good, very good, or even superb. Highlights of the breakfast often included options like waffles and a pleasant "American" breakfast. Guests noted the clean facilities and generally praised the hotel for its decent offerings in the morning.
However, there were also mentions of the breakfast being basic and limited. Some guests expressed dissatisfaction with the lack of variety, such as the absence of bacon, sausage, and hot eggs, which led to feelings of disappointment regarding the menu. Additionally, there were comments about stale bread and a need for better coffee quality. Timing issues were pointed out too, as breakfast did not always start promptly according to schedule.
Overall, while the breakfast service was adequate for many, there were suggestions for a greater selection and improvement in quality to enhance the guest experience.
The rooms at Quality Inn & Suites Florence Civic Center generally receive positive feedback, with many guests complimenting the comfort and cleanliness. Visitors often mention the pleasant beds and nice quality linens, adding to the overall comfort of their stay. The rooms are described as spacious and some have modern updates like sleek furniture and fresh paint. Guests appreciate the convenient location near the event center and close proximity to a variety of dining options and shopping facilities. However, there are occasional reports of maintenance issues, such as malfunctioning whirlpool jets, an odor, and instances of outdated décor. While some bathrooms were found to be very clean, others faced issues like standing water or cleanliness concerns. Overall, guests seem satisfied with the comfort and practical location, but some note that updates could enhance the experience.
The beds at Quality Inn & Suites Florence Civic Center generally receive positive feedback for their comfort. Many guests describe the beds as comfortable, with some highlighting that the rooms are clean and offer convenient access to parking. However, there are a few mixed opinions regarding the softness of the mattresses, with some finding them too soft. Pillows receive less favorable mentions, with several guests noting a lack of support and a need for firmer options. Overall, while the beds are largely praised for their comfort, improvements could be made in providing better pillow options.
The Quality Inn & Suites Florence Civic Center receives mixed feedback when it comes to cleanliness. On the positive side, several guests highlight that the hotel is very clean and comfortable, with some describing it as sparkling clean. Many mention that the rooms and beds were particularly comfortable and clean, which contributes to an enjoyable stay. However, other reviews suggest that there are occasional lapses in the cleaning standards. Some guests report issues such as dirty showers, stained sheets, and remnants of previous occupants like cereal on the floor. Inconsistent housekeeping service also seems to be a concern, with some rooms requiring more thorough cleaning, especially in the bathroom areas. While the location of the hotel is favorable, a few guests feel that certain aspects of the rooms, including the bathrooms, could benefit from updates to enhance the overall quality of the stay.
At the Quality Inn & Suites Florence Civic Center, the staff is frequently praised for their friendliness and helpfulness, contributing positively to guests' stays. Many reviews highlight exceptional customer service from the front desk, noting that staff members, such as Anthony, go out of their way to be courteous and respectful. The welcoming atmosphere is bolstered by a team known for their kindness and for making guests feel safe and well cared for. While most interactions at the front desk are positive, there are occasional mentions of less favorable encounters. Overall, the staff appears dedicated and does their best despite any limitations, ensuring a satisfactory and hospitable experience for visitors.
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Location
Breakfast
However, there were also mentions of the breakfast being basic and limited. Some guests expressed dissatisfaction with the lack of variety, such as the absence of bacon, sausage, and hot eggs, which led to feelings of disappointment regarding the menu. Additionally, there were comments about stale bread and a need for better coffee quality. Timing issues were pointed out too, as breakfast did not always start promptly according to schedule.
Overall, while the breakfast service was adequate for many, there were suggestions for a greater selection and improvement in quality to enhance the guest experience.
Rooms
Beds
Cleanliness
Staff
Yes, Quality Inn & Suites Florence Civic Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Florence Civic Center.
Yes, Quality Inn & Suites Florence Civic Center welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Quality Inn & Suites Florence Civic Center.
Yes, Quality Inn & Suites Florence Civic Center has a gym.
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