The Terrace
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Summary of reviewsThe Terrace offers an exceptional experience for travelers who value a prime location, cleanliness and outstanding service. Centrally situated in Franz Josef, the hotel's setting provides easy access to local restaurants, cafes, supermarkets and scenic trails, all within walking distance. The peaceful atmosphere and beautiful mountain views further enhance its appeal.
Guests frequently highlight the spacious, tidy and well-equipped rooms, complete with modern amenities such as kitchenettes, lounge areas and sizable bathrooms. Beds are particularly noted for their exceptional comfort, ensuring a restful stay. The facilities, including undercover parking for motorcyclists, contribute to the overall convenience.
Dining options near The Terrace are highly praised with convenient proximity to excellent eating venues and the added benefit of discount vouchers for local restaurants. This synergy between location and dining enhances the guest experience.
The cleanliness of the hotel stands out in numerous reviews with rooms and common areas described as immaculate. The high standards of cleanliness, complemented by comfortable and quiet rooms, ensure a restful stay.
The staff at The Terrace are frequently commended for their friendliness and helpfulness with particular mentions of individuals who provide stellar service. Their willingness to go above and beyond, combined with local insights and assistance, significantly enriches the guest experience.
While the free wifi receives mixed feedback with some praising its reliability for streaming services and others citing connectivity issues, the overall impression remains positive. Parking is convenient and easily accessible with direct access to rooms enhancing the stay.
Despite minor drawbacks, such as occasional discomfort with some beds and limited wifi reliability, The Terrace offers great value for money. The hotel's commitment to guest satisfaction, demonstrated through prompt management responses to any issues, leaves many guests eager to recommend it. Overall, The Terrace exceeds expectations with its clean atmosphere, good amenities, exceptional service and prime location.
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Guests frequently highlight the spacious, tidy and well-equipped rooms, complete with modern amenities such as kitchenettes, lounge areas and sizable bathrooms. Beds are particularly noted for their exceptional comfort, ensuring a restful stay. The facilities, including undercover parking for motorcyclists, contribute to the overall convenience.
Dining options near The Terrace are highly praised with convenient proximity to excellent eating venues and the added benefit of discount vouchers for local restaurants. This synergy between location and dining enhances the guest experience.
The cleanliness of the hotel stands out in numerous reviews with rooms and common areas described as immaculate. The high standards of cleanliness, complemented by comfortable and quiet rooms, ensure a restful stay.
The staff at The Terrace are frequently commended for their friendliness and helpfulness with particular mentions of individuals who provide stellar service. Their willingness to go above and beyond, combined with local insights and assistance, significantly enriches the guest experience.
While the free wifi receives mixed feedback with some praising its reliability for streaming services and others citing connectivity issues, the overall impression remains positive. Parking is convenient and easily accessible with direct access to rooms enhancing the stay.
Despite minor drawbacks, such as occasional discomfort with some beds and limited wifi reliability, The Terrace offers great value for money. The hotel's commitment to guest satisfaction, demonstrated through prompt management responses to any issues, leaves many guests eager to recommend it. Overall, The Terrace exceeds expectations with its clean atmosphere, good amenities, exceptional service and prime location.
Hotel with Parking
This hotel is well-regarded and offers parking facilities. Its location is convenient for accessing various amenities and attractions.
Accessible Hotel
Located in Franz Josef Glacier, The Terrace offers friendly service and modern accommodation. It is situated on a quiet side street in the center of town and offers accessible rooms.
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...4-Star Hotel
Centrally located, The Terrace offers easy access to restaurants and activities. It provides basic amenities like free Wi-Fi, guest laundry, and BBQ facilities, and staff can arrange activities for guests.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms
Triple rooms
Quad rooms
One-bedroom apartments
Two-bedroom apartments
Please suggest which room type a family with one child should choose and where the child will sleep:
Super King Studio / King Studio - 1 single bed and 1 king bed
One Bedroom Apartment - 1 single bed in living room and 1 king bed in bedroom
Show more...Super King Studio / King Studio - 1 single bed and 1 king bed
One Bedroom Apartment - 1 single bed in living room and 1 king bed in bedroom
Small Hotel
Guest Reviews
The Terrace's location is frequently highlighted by guests as one of its most appealing features. Situated centrally in Franz Josef, this hotel offers a quiet yet highly convenient setting. Guests appreciate the easy, short walks to various restaurants, cafes, supermarkets and local attractions, making it unnecessary to drive for food or entertainment.
The hotel is just off the main highway, placing it across the street from the main town center, which allows effortless access to adventure stores, tour operators and scenic trails. The vicinity is described as very quiet, providing a peaceful retreat without compromising proximity to the heart of town. The beautiful views of the mountains and the sunsets looking towards Hokitika enhance the overall setting.
Rooms at The Terrace are noted to be clean, spacious and well-equipped, fitting perfectly with the hotel's excellent location. Travelers find the accommodation to be tidy, affordable and welcoming with some units offering undercover parking for motorcycles. The friendly and approachable host further enhances the experience, ensuring a pleasant stay.
Overall, The Terrace combines a prime location with good amenities, making it an excellent choice for those wanting to explore Franz Josef Glacier and its surroundings on foot.
The Terrace hotel receives praise for both its location and nearby dining options. Guests appreciate its proximity to various excellent eating venues, including a highly recommended restaurant next door. The hotel's staff are noted for their friendliness and thoroughness, providing guests with detailed information about the area and ensuring they are well-informed even before arrival. Additionally, the hotel offers discount vouchers for local restaurants, enhancing the dining experience of its guests. A specific mention is made of Ice Blue, where guests enjoyed a delicious meal at a discounted rate courtesy of the hotel's initiative.
The Terrace offers spacious and comfortable accommodations that consistently impress guests with their cleanliness and convenience. Reviews highlight the large, well-kept rooms that often come with modern amenities, including kitchenettes, lounge areas and sizable bathrooms. Beds are noted for their exceptional comfort, ensuring a good night's sleep. Many guests appreciate the bright, fresh-smelling spaces that are both inviting and relaxing. The location is frequently praised for its proximity to amenities and attractions, making it a convenient choice for travelers. Additionally, the mountain views from some rooms add to the overall appeal. Despite a few comments about limited natural light, the overall feedback suggests that The Terrace provides a roomy, clean and well-appointed stay with excellent service and a prime location.
The Terrace hotel has garnered praise for its comfortable beds with many guests noting the exceptional comfort of both the beds and pillows. Reviews frequently highlight the cozy nature of the beds, often mentioning the inclusion of supportive and firm pillows as a significant plus. Electric blankets also came as a welcome addition for some, enhancing the overall comfort provided. King Size beds and spacious sleeping arrangements were appreciated by several guests, contributing to a restful night’s sleep.
Some feedback did indicate instances of less than ideal mattresses and occasional discomfort, suggesting room for improvement. However, the majority of guests seemed to find the accommodations more than satisfactory with terms like "very comfortable," "cozy," and "extremely comfortable" being common descriptors. The presence of a friendly and helpful manager was also noted, adding to the positive experience despite a few isolated mentions of uncomfortable beds. Overall, The Terrace appears to be a good choice for travelers seeking a comfortable and restful stay.
The Terrace consistently receives praise for its exceptional cleanliness. Many guests describe the rooms as very clean, spacious and well-appointed with multiple mentions of the immaculate condition of both the rooms and common areas. The walk-in showers and refurbished bathrooms are frequently highlighted as particularly positive features.
In addition to the high cleanliness standards, guests find the rooms comfortable and quiet, making for a restful stay. The hotel's central location and proximity to town amenities add to its convenience, while the accommodating and friendly staff enhance the overall guest experience.
For those seeking a modern and tidy accommodation with good value for money, The Terrace is a standout choice, often noted as one of the cleanest motels guests have ever visited.
The Terrace excels in offering a memorable stay, thanks primarily to its outstanding staff. Guests repeatedly emphasize the friendliness and helpfulness of the team, which includes the owners who provide fantastic recommendations for local dining and activities. The reception staff, including notable mentions of individuals such as Michelle and a Philippine lady, are frequently described as extremely friendly and accommodating, ensuring a warm welcome and smooth check-in and check-out processes.
Visitors appreciate the staff's willingness to go above and beyond, whether it's turning on the heating specifically for guests or offering detailed insights about the area. The on-site staff members are always ready to assist with sightseeing tips and local information, contributing significantly to a hassle-free experience.
Moreover, the cleanliness and comfort of the rooms, complemented by the staff's attentiveness, enhance the overall guest experience. The location, which is conveniently close to restaurants and bars, paired with a quiet neighborhood, adds to the charm of staying at The Terrace.
Overall, the friendly, helpful nature of the staff and their dedication to guest satisfaction stand out as the defining aspects of a stay at The Terrace.
The wifi at The Terrace garners mixed feedback from guests. On a positive note, many appreciated the availability of free wifi, noting that it was sufficient for streaming services like Netflix. Several reviews highlighted the fast and excellent connection, especially considering the hotel’s remote location. However, there are also criticisms. Some guests experienced very poor and unreliable connectivity, describing it as extremely slow and often dropping or not working at all. Overall, while many guests found the wifi service satisfactory, there are instances where it fell short of expectations.
The Terrace offers a very convenient parking experience with parking spaces directly in front of the room entrances. This easy access allows guests to park their vehicles right outside their doors, providing added convenience. Off-street parking is available and there is also a designated parking area on the property. Motorcyclists will appreciate the bonus of undercover parking, particularly useful during rainy weather. The staff is attentive and helpful, even guiding guests to their parking spots when needed. While most aspects of the parking are highly praised, it's noted that parking can be a bit tight for the first room. Nevertheless, overall parking is described as great and free, enhancing the stay at this modern and spacious accommodation.
The Terrace offers great value for money, leaving many guests satisfied and eager to recommend it. The hotel provides good facilities for a night's stay, making it an excellent option for short visits. With clean and comfortable rooms, guests appreciate the effort in maintaining the place well. The location is a highlight, offering breathtaking views of the mountains and an overall pleasant setting.
While the hotel might not meet the high expectations of a four-star rating for some, it compensates with friendly service and thoughtful touches. The rooms are spacious with comfortable beds and pillows and enjoyable hot showers. A pleasant surprise for many guests was receiving discount vouchers for local restaurants, adding to the overall positive experience.
Despite some minor issues, such as an incident with a spa bath, the management's prompt response with compensatory gestures like wine, chocolates and a free limo service reinforces their commitment to guest satisfaction. Overall, The Terrace exceeds expectations with its clean atmosphere, good amenities and accommodating service.
Location Show Map
Location
The hotel is just off the main highway, placing it across the street from the main town center, which allows effortless access to adventure stores, tour operators and scenic trails. The vicinity is described as very quiet, providing a peaceful retreat without compromising proximity to the heart of town. The beautiful views of the mountains and the sunsets looking towards Hokitika enhance the overall setting.
Rooms at The Terrace are noted to be clean, spacious and well-equipped, fitting perfectly with the hotel's excellent location. Travelers find the accommodation to be tidy, affordable and welcoming with some units offering undercover parking for motorcycles. The friendly and approachable host further enhances the experience, ensuring a pleasant stay.
Overall, The Terrace combines a prime location with good amenities, making it an excellent choice for those wanting to explore Franz Josef Glacier and its surroundings on foot.
Dinner
Rooms
Beds
Some feedback did indicate instances of less than ideal mattresses and occasional discomfort, suggesting room for improvement. However, the majority of guests seemed to find the accommodations more than satisfactory with terms like "very comfortable," "cozy," and "extremely comfortable" being common descriptors. The presence of a friendly and helpful manager was also noted, adding to the positive experience despite a few isolated mentions of uncomfortable beds. Overall, The Terrace appears to be a good choice for travelers seeking a comfortable and restful stay.
Cleanliness
In addition to the high cleanliness standards, guests find the rooms comfortable and quiet, making for a restful stay. The hotel's central location and proximity to town amenities add to its convenience, while the accommodating and friendly staff enhance the overall guest experience.
For those seeking a modern and tidy accommodation with good value for money, The Terrace is a standout choice, often noted as one of the cleanest motels guests have ever visited.
Staff
Visitors appreciate the staff's willingness to go above and beyond, whether it's turning on the heating specifically for guests or offering detailed insights about the area. The on-site staff members are always ready to assist with sightseeing tips and local information, contributing significantly to a hassle-free experience.
Moreover, the cleanliness and comfort of the rooms, complemented by the staff's attentiveness, enhance the overall guest experience. The location, which is conveniently close to restaurants and bars, paired with a quiet neighborhood, adds to the charm of staying at The Terrace.
Overall, the friendly, helpful nature of the staff and their dedication to guest satisfaction stand out as the defining aspects of a stay at The Terrace.
Wi-Fi
Parking
4 Star
While the hotel might not meet the high expectations of a four-star rating for some, it compensates with friendly service and thoughtful touches. The rooms are spacious with comfortable beds and pillows and enjoyable hot showers. A pleasant surprise for many guests was receiving discount vouchers for local restaurants, adding to the overall positive experience.
Despite some minor issues, such as an incident with a spa bath, the management's prompt response with compensatory gestures like wine, chocolates and a free limo service reinforces their commitment to guest satisfaction. Overall, The Terrace exceeds expectations with its clean atmosphere, good amenities and accommodating service.
No, The Terrace doesn't have any pool.
Yes, a spa is available at The Terrace.
No, The Terrace doesn't allow dogs.
Yes, parking facilities are available at The Terrace.
No, The Terrace doesn't have a gym.
Location Show Map
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