Genting Highlands3.38624500,
101.77445100,
Jalan Permai, Genting Permai Avenue, 69000 Genting Highlands, Pahang(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsWindmill Premier Suites Genting Highlands offers a pleasant stay for guests seeking convenience and accessibility in the mid-hill area of Genting. Its strategic location provides easy access to nearby shops and restaurants, making it an attractive choice for families looking to explore local markets and dining options. The proximity to premium outlets and the Genting Skyway cable car enhances its appeal as a practical base for excursions in the region.
Accommodation at the suites is well-regarded, with options ranging from cozy rooms to spacious apartments praised for their cleanliness and comfort. Families and groups benefit from ample space in duplexes and executive suites, enjoying modern furnishings and amenities like washing machines. While there are slight variance concerns, the overall impression is positive, with guests acknowledging the appealing design and tranquility of the rooms.
Although cleanliness reviews are varied, many guests appreciate the well-maintained and organized suites. Challenges persist with bathroom hygiene and inconsistent cleaning standards, suggesting room for improvement. The staff receives mixed feedback, highlighted by friendly and helpful interactions during stay alterations but occasionally hindered by inexperience and response delays. Ensuring consistent service could bolster the guest experience further.
Functional Wi-Fi remains an area needing enhancement, with connections and passwords occasionally unreliable despite sporadic successful anecdotes. The pool area, however, delivers a picturesque escape, featuring clean spaces and stunning views that guests frequently admire. Despite occasional crowding and maintenance issues, its serene setting offers relaxation.
Parking facilities garner a balanced reception, with straightforward accessibility contrasted by mandatory fees for guests and lift irregularities. Bed comfort receives praise for contributing to restful sleep, yet there are isolated concerns regarding bedding cleanliness and maintenance that detract from overall satisfaction.
In summary, Windmill Premier Suites Genting Highlands establishes itself as an appealing choice for visitors prioritizing convenience and modern amenities amidst the scenic backdrop of Genting Highlands, with positive features predominantly outweighing manageable drawbacks. Show more
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Cheap Apartment
The suites offer spacious accommodations and essential amenities. Its location provides convenient access to Genting Highlands, making it a suitable choice for budget travelers.
Apartment with Outdoor Pool
This property is located within Windmill Upon Hills, which offers outdoor pool facilities as mentioned for Windmill Upon Hills Premium Suites.
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Apartment with Children's Pool
Room Types
Premier Two-Bedroom SuiteThis spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This suite has a washing machine, a seating area, a flat-screen TV with cable channels and a patio. The unit has 2 beds.
Deluxe Two-Bedroom SuiteThis spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this suite also offers a washing machine, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Two-Bedroom SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This suite features a washing machine, a seating area, a flat-screen TV with cable channels and a patio. The unit offers 2 beds.
Two-Bedroom Duplex SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this suite also features a washing machine, a seating area and a flat-screen TV with cable channels. The unit has 3 beds.
Royal Three-Bedroom SuiteThis spacious suite consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This suite features a washing machine, a seating area, a flat-screen TV with cable channels and a patio. The unit offers 3 beds.
Deluxe Queen Studio - Without ParkingFeaturing free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Premier One-Bedroom SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this suite also features a washing machine, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Three-Bedroom SuiteThis spacious suite features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. This suite has a washing machine, a seating area, a flat-screen TV with cable channels and a patio. The unit has 3 beds.
Premier Queen SuiteThe suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers a seating area, a wardrobe, a sofa, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
Location
Windmill Premier Suites Genting Highlands enjoys a generally favorable location that caters well to visitors looking for convenience and accessibility. Situated in the mid-hill area of Genting, it is surrounded by a wide array of shops and restaurants, providing easy access to dining and essential amenities. Guests appreciate its proximity to food stalls and convenient stores, making it an ideal spot for those who prioritize easy access to necessities.
The location is only 5 km away from the premium outlets and the Genting Skyway cable car, making it a practical base for exploring Genting Highlands. While some might find the hotel somewhat isolated from the main tourist attractions and cooler areas higher up the hill, it compensates with strategic accessibility to local markets and eateries. Public transport options can be limited, so having a car enhances the experience for travelers. Overall, the hotel offers a good balance between convenience and access to recreational activities in Genting Highlands, making it a suitable choice for short family stays.
Rooms
Windmill Premier Suites Genting Highlands offers a variety of accommodation options, ranging from cozy rooms to spacious apartments. Guests have particularly praised the clean and comfortable living spaces, with many highlighting the convenience and comfort of the apartment units. For families or larger groups, the spacious duplex and executive suites are particularly appealing, providing ample space and fresh, clean amenities including fresh towels, shampoo, and body wash. The suites are well soundproofed, ensuring a peaceful stay, and offer a homey feel with modern furnishings.
The location of the property adds to its charm, with easy access to nearby food stalls and convenience stores. Guests appreciate the property's practical amenities like a washing machine equipped with detergent, enhancing the overall convenience. The beautiful and well-maintained appearance of the suites has been frequently mentioned, reinforcing the positive guest experience.
However, some guests have noted inconsistency regarding room sizes and cleanliness, with occasional issues like lingering odors. Despite these occasional setbacks, the general feedback highlights Windmill Premier Suites Genting Highlands as a comfortable and convenient choice for travelers seeking a modern retreat in the area.
Beds
Guest reviews of Windmill Premier Suites Genting Highlands point to a mixed experience concerning the beds. Many guests found the beds comfortable and firm, which allowed for a good night's sleep, contributing to the overall bedroom comfort with the added benefit of a spacious bathroom. However, some guests encountered issues, such as itchy comforters and blankets, and a few noted unpleasant smells from the bedding that hinted at improper drying. While the bed's comfort level received praise, there is room for improvement to address specific concerns regarding the cleanliness and maintenance of bedding items.
Cleanliness
Windmill Premier Suites Genting Highlands receives mixed feedback regarding its cleanliness. Many guests appreciate the clean, comfortable, and cozy atmosphere that the suites provide, with some highlighting the unit's overall cleanliness and attractive views. Positive remarks often mention the cleanliness and organization, noting the apartments to be clean and beautiful, which contributes to a relaxing experience.
However, there are several concerns about the hygiene of the bathrooms, with reports of unpleasant odors and a lack of ventilation contributing to discomfort. Some guests mention issues with dust, insect presence, and unclean toilets, including poor maintenance in some areas such as bathroom walls. While there are units praised for their cleanliness, consistency in maintaining hygiene standards appears to vary across the property, leaving some guests dissatisfied with their experience.
Staff
Windmill Premier Suites Genting Highlands garners mixed reviews regarding its staff, with several instances highlighting their friendliness and helpful nature. Guests have appreciated the quick responses from the overnight shift staff and how accommodating certain individuals were, particularly when assisting with booking changes or delivering requested items via WhatsApp. However, a few interactions suggest variations in the level of service received, pointing to some staff being less amicable or slow in handling inquiries and problems. These inconsistencies can be seen in situations such as the check-in process, which requires navigating a separate location that some guests found cumbersome. Additionally, there were remarks about certain staff being inexperienced or unresponsive, and some felt that management lacked cordiality. While there are instances where staff were engaged positively to resolve booking issues, the feedback indicates a need for more consistent training and improvement in responsiveness to ensure a uniformly pleasant experience for all guests.
Wi-Fi
Visitors to Windmill Premier Suites Genting Highlands have shared a mixed but predominantly negative experience with the Wi-Fi services offered by the establishment. Some guests mentioned challenges such as unreliable connections, issues with receiving passwords, and a lack of proper guidance. There were also instances where connectivity was limited to the rooms, hindering communication and service app usage like ordering from Grab. Despite these setbacks, there were sporadic success stories where unplugging and replugging the connection improved accessibility, and on rare occasions, guests enjoyed good internet speed once connected. Overall, while there are glimmers of satisfactory experiences, consistent and reliable Wi-Fi remains a work in progress at this hotel.
Pool
Nestled amidst the refreshing climate of Genting Highlands, the pool area at Windmill Premier Suites offers guests a picturesque setting with stunning views that are often praised for their beauty. Visitors frequently highlight the spaciousness and cleanliness of the swimming area, making it an inviting spot for relaxation and leisure activities. The facilities extend to a sauna and gym, providing a comprehensive experience for those looking to unwind during their stay. The outdoor pool is noted for its appealing design, promising an enjoyable swim under the open sky. However, the pool can occasionally become quite crowded from morning through night, and some issues, such as a non-functional heated jacuzzi and occasional cleanliness lapses, have been pointed out. Nonetheless, the overall atmosphere of the pool area often leaves guests feeling relaxed and appreciative of the serene views that accompany their swim.
Parking
Parking at Windmill Premier Suites Genting Highlands offers a blend of experiences for guests. While some find the process straightforward, noting easy access to a designated parking lot that avoids searching around, others encounter complexities. The parking is conveniently located on level 6, providing visitors with direct access to their vehicles. However, some guests express frustration over the need to pay a parking fee despite staying at the hotel, and there is no provision for free parking. The journey from Mable Home office to the apartment adds extra steps for guests. Additionally, the summertime functionality of the lifts can cause delays, with only one of six operational at times. Overall, the parking situation has mixed reviews, balancing practicality with a few challenges.
Yes, Windmill Premier Suites Genting Highlands has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Windmill Premier Suites Genting Highlands.
No, Windmill Premier Suites Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at Windmill Premier Suites Genting Highlands.
No, Windmill Premier Suites Genting Highlands doesn't have a gym.