Yume Dream Genting Highlands
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Summary of reviewsYume Dream Genting Highlands receives generally positive reviews, particularly for its strategic location and room offerings. Situated near the top of the resort, guests enjoy a refreshingly cool climate and scenic views, with convenient access to local shops. Although its distance from the center requires careful travel planning, the inviting atmosphere and clean facilities near the hotel enhance the overall experience. The spacious rooms are consistently praised for being clean, tidy, and well-equipped, providing excellent comfort and value for money. Guests appreciate the cozy setup and amenities, though minor issues like occasional odors and suggestions for a bathroom revamp have been noted.
Cleanliness reviews are mixed, with many guests acknowledging a clean environment and positive service attitude, while identifying areas needing attention such as bathroom cleanliness and dusty surfaces. However, the proactive staff, described as helpful and welcoming, contributes significantly to guests' satisfaction. Sarah at reception is particularly highlighted for her service, and the generally courteous and supportive staff positively impacts the guest experience despite occasional negative encounters.
Overall, Yume Dream Genting Highlands stands out for its location, comfort, and positive staff interactions, providing travelers with a pleasant stay amidst the scenic beauty of Genting Highlands.
Categories
Cleanliness reviews are mixed, with many guests acknowledging a clean environment and positive service attitude, while identifying areas needing attention such as bathroom cleanliness and dusty surfaces. However, the proactive staff, described as helpful and welcoming, contributes significantly to guests' satisfaction. Sarah at reception is particularly highlighted for her service, and the generally courteous and supportive staff positively impacts the guest experience despite occasional negative encounters.
Overall, Yume Dream Genting Highlands stands out for its location, comfort, and positive staff interactions, providing travelers with a pleasant stay amidst the scenic beauty of Genting Highlands.
Family Friendly Hotel
Provides comfortable accommodations with essential amenities. A good option for families looking for a budget-friendly stay.
Hotel with Free Wi-Fi
This hotel is well-regarded and known for providing good Wi-Fi services. It provides a comfortable stay with the necessary connectivity.
Hotel with Parking
Yume Dream Genting Highlands, a hotel, provides parking facilities. Hotels are structured to offer accessible parking, contributing to a hassle-free stay for guests.
Cheap Hotel
This hotel offers essential amenities for a comfortable stay. Its location provides convenient access to Genting Highlands' attractions and facilities.
Hotel with Gym
Yume Dream Genting Highlands is listed as having gym and fitness center. Specific details regarding the gym are not available in the provided data.
Small Hotel
Yume Dream Genting Highlands is a hotel that provides superior amenities and high-class services. It is known for its exceptional comfort and excellent hospitality.
Hotel with Indoor Pool
Yume Dream Genting Highlands is mentioned as having a heated pool, making it a suitable option for guests looking for a warm swimming experience.
Hotel with Heated Pool
Yume Dream Genting Highlands is listed as a hotel with a heated pool.
Luxury Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
5-Star Hotel
Guest Reviews
Yume Dream Genting Highlands offers a strategic location with a refreshing climate and convenient access to shops for food and drinks. The setting is ideal for guests who appreciate scenic views, as the hotel is nearly perched at the top of the resort, providing a beautiful backdrop. The area surrounding the hotel features a pleasant environment and clean facilities, adding to a comfortable stay. Despite the positive aspects of its location, there are some challenges: the hotel can be hard to find, and the main parking lot is quite distant from the rooms, particularly from the Fourth Tower. This distance can make transfers to the reception and rooms cumbersome. Additionally, guests have noted that the check-in process can be slow, requiring patience. While the hotel is described as 1.4 kilometers from the center, navigation tools indicate a distance closer to 5 kilometers, suggesting a need for careful planning regarding travel times.
Yume Dream Genting Highlands is praised for its spacious and well-equipped rooms, providing an excellent experience for guests seeking comfort and value for money. The rooms are consistently described as clean, tidy, and cozy, ensuring a pleasant stay for visitors. Many guests have mentioned that the rooms exceed expectations, offering a nice setup that includes everything needed for a comfortable stay. The air quality is noted to be nice, contributing to the overall comfort. While most reviews highlight the spaciousness and cleanliness, a few guests mentioned a slight odor in the rooms, and some suggested that both the room and bathroom might benefit from a revamp. Despite these minor drawbacks, the room's overall design and amenities are highly appreciated, making it a great choice for travelers looking for a cozy and neat accommodation in Genting Highlands.
Yume Dream Genting Highlands presents a mixed impression when it comes to cleanliness. While some reviews note that the establishment maintains a clean and hygienic atmosphere with commendable service attitude, others highlight several areas in need of improvement. Common concerns include improperly cleaned bathrooms, with specific mentions of dirty toilet areas and lingering unpleasant odors. The rooms are also reported to have issues such as dusty floors, sticky surfaces, and unclean bed sheets. In addition, there are observations of cleaning staff sharing elevators with guests, which might raise eyebrows for some visitors. Overall, the hotel appears to offer potential for a comfortable stay, contingent on addressing these cleanliness issues mentioned in the reviews.
The reviews for Yume Dream Genting Highlands frequently highlight a generally positive impression of the hotel staff. Guests have noticed the helpfulness and friendliness displayed by the team, describing the service attitude as very good. The reception staff, particularly Sarah, stand out for being extremely helpful and welcoming, increasing the overall satisfaction of visitors. Despite some negative encounters, such as a few instances of poor attitude at the front counter and challenges with locating the receptionist, these appear to be exceptions rather than the rule. The hotel's manager is acknowledged positively as well, although some suggest he lacks respect from the team. Overall, the staff maintains a courteous and supportive presence that contributes positively to the guest experience.
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Location
Rooms
Cleanliness
Staff
Yes, Yume Dream Genting Highlands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Yume Dream Genting Highlands.
No, Yume Dream Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at Yume Dream Genting Highlands.
Yes, Yume Dream Genting Highlands has a gym.
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