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Summary of reviewsMII Smile Hotel Penang presents a compelling choice for travelers with its prime location near the center of Georgetown. Guests enjoy easy access to a variety of dining options and attractions, enhancing the overall convenience and accessibility of the stay. The welcoming atmosphere is further bolstered by a fast check-in process and friendly staff.
Rooms at the hotel are consistently praised for their cleanliness, with guests appreciating the well-maintained bathrooms and comfortable beds. Although some travelers note the family and twin rooms are smaller than expected, the clean and reasonably priced accommodations remain a highlight. Housekeeping receives positive feedback for its diligent daily service, underscoring the hotel's dedication to cleanliness.
The hotel shines in its commitment to outstanding cleanliness, with guests repeatedly acknowledging the super comfortable and spotless environment. This attention to detail extends throughout the premises, creating a quiet and peaceful setting complemented by helpful staff. Reviews highlight the combination of cleanliness and friendly service as a significant contributor to a pleasant guest experience.
One of the standout features of MII Smile Hotel Penang is the exceptional hospitality provided by the staff. Front desk personnel, in particular, receive commendations for their politeness and readiness to help, maintaining a high standard of service throughout the hotel. Personalized attention to guest needs is a frequent highlight, enhancing the overall stay despite occasional mentions of less-than-friendly interactions.
While parking may pose some challenges due to limited availability, the hotel staff is committed to managing the situation and offering solutions. Guests may need to exercise patience and flexibility, leaving car keys at the front desk for space management. Although the location may be noisy for some, the overall guest experience is enhanced by the hotel's strategic position and the attentive, helpful staff. Show more
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Categories
Cheap Hotel
Located in Georgetown, this hotel offers affordable rooms with essential amenities. Its location near local eateries and attractions makes it a convenient choice for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Deluxe King RoomThis double room features air conditioning and soundproofing.
Superior Twin RoomThis twin room has a soundproofing and flat-screen TV.
Superior Double Room No WindowThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Triple Room with City ViewThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
MII Smile Hotel Penang enjoys a prime location that makes it an ideal choice for travelers. Nestled conveniently near the center of Georgetown, this hotel offers easy access to a variety of dining options, ensuring that guests can explore local cuisine without hassle. The hotel's strategic position allows for straightforward parking and places guests within walking distance of many interesting attractions. The surrounding area presents ample opportunities to discover diverse food spots, including nearby food courts. The combination of its excellent location and amenities like a fast check-in process and friendly staff contribute to a welcoming atmosphere for visitors. Overall, the hotel's location is a standout feature, perfectly situated to maximize both convenience and accessibility for those wishing to explore Georgetown.
Rooms
MII Smile Hotel Penang offers rooms that are consistently praised for their cleanliness, with guests highlighting well-maintained bathrooms and comfortable beds. Many find the rooms satisfactory in terms of spaciousness, air conditioning, and location. Housekeeping services receive positive feedback for daily cleaning and restocking, ensuring a pleasant stay. Some travelers note that the family and twin rooms are smaller than anticipated, with a few mentioning a lack of windows and a more cramped feel. Despite these space constraints, the clean and reasonably priced accommodations are a recurring theme appreciated by guests.
Cleanliness
MII Smile Hotel Penang consistently impresses its guests with outstanding cleanliness. Travelers frequently highlight the hotel for being super comfortable and exceptionally clean, with well-maintained rooms and spacious, spotless bathrooms. The overall cleanliness extends to the entire hotel, complemented by a quiet and peaceful environment. Several reviews emphasize the combination of cleanliness with helpful and friendly staff, enhancing the overall guest experience. Parking is noted as convenient, further adding to a hassle-free stay. Visitors appreciate the meticulous attention to cleanliness, making MII Smile Hotel a reliable choice for those seeking a tidy and welcoming accommodation option in Penang.
Staff
MII Smile Hotel Penang is celebrated for its commendable hospitality, highlighted by the consistently friendly and helpful service of its staff. Guests frequently remark on the exceptional assistance provided by the front desk, whose team is noted for their politeness and readiness to help. The service staff throughout the hotel maintain this standard, ensuring visitors feel supported and attended to. A highlight for many is the personalized attention to guest needs, such as providing practical conveniences like the kiblat direction. Despite the overwhelming positive feedback, it's important to acknowledge that not all experiences were perfect, with occasional mentions of less-than-friendly interactions. Overall, the hotel staff’s commitment to friendliness and hospitality significantly enhances the guest experience.
Parking
MII Smile Hotel Penang offers a convenient location, but guests may encounter some challenges with parking during their stay. While the parking situation is described as limited and a bit unusual, the hotel staff is noted for being helpful in managing the situation. Guests can rest assured that the staff will handle parking, typically addressing any issues or helping find solutions. Despite these efforts, parking can still be a challenge, and guests might need to leave their car keys at the front desk to facilitate space management. Overall, while the parking situation may require some patience and flexibility, the attentive staff at MII Smile Hotel strives to make it as easy as possible for guests. However, be aware that the hotel's location can be noisy, which might affect your overall experience depending on personal preferences.
No, Mii Smile Hotel Penang doesn't have any pool.
No, a spa isn't available at Mii Smile Hotel Penang.
No, Mii Smile Hotel Penang doesn't allow dogs.
Yes, parking facilities are available at Mii Smile Hotel Penang.