First opened in 1885, this luxury hotel is 4 kms away from Gurney Plaza shopping mall.
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Summary of reviewsThe Eastern & Oriental Hotel is a luxurious and historic 5-star hotel located in the heart of Georgetown, offering exceptional value for money. The hotel's exceptional location allows for stunning views, particularly from the rooms, which come with a wide spread breakfast buffet. The breakfast is a highlight for guests with a huge spread of choices, from regional dishes to fruits, cereals and pastries. The hotel boasts comfortable, spacious and well-maintained rooms with colonial-style decor and stunning views of the ocean. The pool area is especially clean and inviting with an infinity pool overlooking the sea. The staff is friendly and attentive, providing outstanding customer service. The hotel offers old world luxury and is a unique building with great history, steeped in Peranakan & Colonial vibe. Overall, the Eastern & Oriental Hotel is the perfect choice for travelers who value comfort, luxury and history. Show more
InfoSummary of reviewsThe Royale Chulan Penang, located in the heart of George Town, excels with its strategic location, making it a prime choice for tourists eager to explore the city's historical and cultural gems. Guests appreciate its proximity to key attractions such as Little India, Armenian Street and the UNESCO Heritage area, along with famous local eateries and convenient access to the ferry terminal. The hotel's blend of historical charm and modern amenities in a beautifully maintained heritage building contributes to a cozy and comfortable stay, enhanced by clean, spacious rooms and commendable service.
The breakfast experience at Royale Chulan Penang is widely praised for its extensive variety catering to diverse tastes, featuring both local and international dishes. Highlights include an array of breads, soups and a notable egg station with positive mentions of the nasi lemak and vegetarian options. Despite some comments on needing more space and better replenishment practices, the overall consensus is that the breakfast is delightful and a highlight of the stay.
Dinner at the hotel also receives positive feedback, particularly the quality of banquet and in-house restaurant offerings with the Christmas dinner and festive atmosphere being standout features. While some dishes like overcooked fish and less satisfying mashed potatoes received critiques, guests generally enjoy the variety and quality of dinner options provided.
The rooms are a significant highlight, often described as spacious, clean and well-maintained with luxurious decor and modern amenities such as iron boards and toiletries. The addition of balconies in some rooms provides extra space and lovely views, enhancing the guest experience. Although minor issues such as noise from air conditioning and sporadic encounters with small cockroaches were noted, the overall sentiment remains positive.
Cleanliness at the hotel is generally well-regarded with many guests noting the high standards of housekeeping, particularly clean bathrooms and a pleasant fragrance throughout the property. However, some reviews point out areas for improvement, including mold in bathrooms and occasional dust accumulation.
The staff at Royale Chulan Penang are frequently commended for their efficiency, friendliness and accommodating nature. The reception, housekeeping and security teams, in particular, receive positive mentions for their courteous and professional demeanor, significantly enhancing the overall guest experience.
WiFi services present a mixed experience with many guests appreciating the good and reliable connection. However, there are recurring complaints about spotty reception and slow speeds in various areas, suggesting room for improvement in the hotel's internet services.
The gym, though small, is considered well-equipped and available 24/7, meeting basic workout needs. Reviews indicate it is generally praised but could benefit from better maintenance and updates. The pool areas are well-received, providing a refreshing and clean environment with beautiful views, although some guests note occasional overcrowding.
Parking receives mixed reviews with free covered parking being a definite perk. However, issues with limited spaces, narrow bays and an inconvenient entrance are frequently mentioned. The hotel staff's efforts to manage the parking situation are notable, though improvements are needed.
Lastly, the Royale Chulan Penang is highly recommended for families, offering spacious family rooms and a kid-friendly swimming pool. The staff's attentiveness and willingness to upgrade guests to larger suites when needed are often highlighted, making it an ideal destination for family travelers. Show more
InfoSummary of reviewsG Hotel Kelawai in Penang is highly regarded by guests for its exceptional location, luxury, and service. Nestled in the vibrant Gurney Drive area, the hotel benefits from proximity to major shopping outlets like Gurney Plaza and Gurney Paragon, as well as a variety of dining options including local street food stalls. Its strategic position allows for easy exploration of George Town, while maintaining a serene atmosphere perfect for relaxation.
Guests consistently praise the clean, spacious rooms that offer modern amenities and spectacular views of Penang. The comfort and quality of the beds, along with thoughtful features like Nespresso-style machines and executive lounge access, enhance the overall experience, making it a comfortable retreat for both leisure and business travelers. The hotel’s commitment to cleanliness and high standards is evident not only in the rooms but throughout the property, providing a pristine and modern environment.
The staff at G Hotel Kelawai are frequently commended for their friendliness, attentiveness, and professionalism. Guests highlight their seamless assistance with various services, ensuring a welcoming and hassle-free stay. Staff members, often mentioned by name, contribute significantly to the hotel's reputation for outstanding hospitality.
The breakfast at the hotel offers a rich and diverse selection catering to different tastes, enhancing the morning routine despite minor areas for improvement suggested by some guests. The rooftop bar and infinity pool are standout features, offering stunning views and a relaxing ambiance. The 24-hour gym is appreciated by fitness enthusiasts for its range of equipment and scenic views.
Free WiFi, a complimentary mini-bar, and free parking add to the convenience, although parking services could benefit from minor improvements. Overall, G Hotel Kelawai provides a luxurious and comfortable stay, with guests frequently highlighting its excellent service, modern amenities, and central location, making it one of the top choices in Malaysia for those seeking a remarkable hospitality experience. Show more
InfoSummary of reviewsGurney Bay Hotel, A PARKROYAL Partner Hotel, enjoys a premier location in the heart of Gurney Drive, ideal for guests seeking convenience and accessibility. Centrally positioned near renowned dining and shopping destinations such as Gurney Plaza and Paragon, the hotel facilitates easy exploration of Penang's culinary and retail gems. Its seaside setting offers scenic views, adding to the appeal for those looking to combine relaxation with adventure. Guests often commend the hotel's strategic proximity to tourist attractions, the ease of access to major food areas and the overall safety of the locale.
The breakfast offerings at the hotel receive mixed reviews. While many guests praise the taste, affordability and variety of both continental and local dishes, some express disappointment with the repetitive nature of the menu, especially over multiple days. There are calls for broader and more varied selections to cater to diverse dietary needs and preferences. Specific critiques include slow replenishment of buffet items and shortcomings in the quality of some baked goods.
The hotel rooms have garnered significant positive feedback with guests regularly praising their spacious, clean and comfortable nature. Newly refurbished and well-maintained accommodations feature cozy beds, complete toiletries and excellent soundproofing, ensuring a restful stay. Spectacular sea views further enhance the guest experience. Minor criticisms include occasional issues with room odors and the need for better furniture upkeep, but these are exceptions rather than the norm.
Cleanliness is a standout feature of Gurney Bay Hotel. Guests frequently note the spotless condition of both rooms and common areas, including the swimming pool and sauna. The hotel maintains a moderatively modern aesthetic despite being an older establishment, thanks to rigorous maintenance efforts. Housekeeping and cleanliness receive high praise, contributing to a comfortable and pristine environment.
The staff at Gurney Bay Hotel consistently receive high marks for their friendliness, helpfulness and professionalism. Many guests note the welcoming and efficient demeanor of the personnel, particularly those at the front desk and reception areas. Specific staff members like En Qasim and Mr. Malik are often highlighted for their exceptional service.
However, the hotel's free Wi-Fi service has been a common point of contention with guests citing slow speeds and unreliable connections, especially on higher floors and during nighttime.
The swimming pool is another highlight, appreciated for its spacious and shaded design, catering well to families and children. A few guests have noted the need for more loungers and occasional cleanliness improvements, but overall, the pool offers a pleasant retreat for relaxation.
Parking facilities at the hotel are generally well-regarded for their convenience, security and reasonable rates, though a few guests have experienced limited availability and confusion regarding the parking setup.
Regarding beds, opinions are mixed. Many guests find the beds very comfortable, contributing to a restful stay, while others feel the mattresses and pillows could be improved to better balance different preferences.
In summary, the Gurney Bay Hotel stands out for its prime location, excellent cleanliness, comfortable rooms and exceptional staff service. While there are areas for improvement in breakfast variety and internet connectivity, the overall experience is positive, making it a desirable accommodation choice for visitors to Penang. Show more
InfoSummary of reviewsG Hotel Gurney on Penang Island is highly praised for its prime location. Set between the renowned Gurney Plaza and Gurney Paragon, the hotel offers unparalleled convenience for shopping and dining with easy access to local attractions such as the Gurney Drive night market. The hotel's strategic placement makes it an ideal base for exploring Penang, further enhanced by convenient parking and its close proximity to amenities and facilities.
The breakfast experience at G Hotel Gurney is generally positive with guests highlighting the delicious and varied offerings of the buffet. Unique items like caffeine-free cappuccino and seafood options receive special mentions. However, there are some criticisms regarding limited choices and occasional repetitive menus, alongside instances of subpar food service and quality concerns. Overall, the breakfast is well-received, providing a satisfying start to the day for most guests.
Rooms at G Hotel Gurney are frequently lauded for their spaciousness, cleanliness and comforting amenities. Guests appreciate the large, well-designed rooms with comfortable beds, excellent air conditioning and additional luxuries such as bathtubs and rain showers. Despite minor notes on the rooms' dated appearance and basic aesthetic, the general consensus is positive with the hotel's service and facilities adding to the overall comfort and satisfaction.
Cleanliness is a notable strength of G Hotel Gurney with many guests praising the clean and well-maintained rooms and bathrooms. The hotel's amenities, including wheelchairs for accessibility and a relaxing swimming pool environment, bolster its reputation. While there are occasional mentions of minor cleanliness lapses, such as dusty carpets and stained towels, these issues appear to be exceptions. The hotel's staff further enhances the experience with their efficient and warm service.
The staff at G Hotel Gurney receive exceptional commendations for their professionalism, politeness and willingness to assist, creating a positive and comfortable atmosphere. Highlights include the courteous and helpful demeanor of staff across various departments with personalized care and effective handling of unexpected situations frequently mentioned.
The hotel's WiFi service receives mixed reviews; while some guests report fast and stable connections, others face issues with weak and unstable reception, requiring multiple log-ins. Despite this variability, when functional, the WiFi is noted to provide acceptable and fast speeds.
The gym at G Hotel Gurney is a standout feature, impressing guests with its exceptional equipment, cleanliness and 24/7 availability. The swimming pool similarly garners positive feedback for its cleanliness, relaxing ambiance and resort-like feel, despite minor comments about its child-friendliness and occasional cleanliness concerns.
The beds at G Hotel Gurney are generally considered very comfortable with king-sized beds and suitable pillows contributing to a restful sleep. Some guests, however, have differing opinions on mattress firmness and pillow height, leading to occasional discomfort.
Overall, G Hotel Gurney stands out as a well-regarded establishment in Penang with its exceptional location, clean and spacious rooms, friendly and professional staff and a range of quality amenities, providing guests with a comfortable and enjoyable stay. Show more
InfoSummary of reviewsFlamingo Hotel by the Beach in Penang stands out for its prime beachfront location, offering guests breathtaking ocean views and convenient access to both serene beachside relaxation and the bustling attractions of Georgetown. The hotel's proximity to local street food, cafes, and dining options, as well as its excellent transport links, make it an ideal base for exploration. Guests especially appreciate the spacious rooms, which are well-maintained and feature stunning sea views. The recent renovations have enhanced the modern appeal, with comfortable beds and daily housekeeping further adding to a pleasant stay.
The hotel is renowned for its cleanliness, with well-maintained rooms and common areas. Guests highlight the friendly and accommodating staff, whose efforts contribute significantly to a welcoming atmosphere. The family-friendly environment is enhanced by large suites and engaging facilities such as a clean swimming pool and easy beach access, making it a favored destination for families.
The breakfast buffet offers a variety of local and Western dishes, satisfying many guests despite occasional consistency issues. Dinner is generally well-received, with commendable room service and a standout seafood buffet, although some areas could benefit from improved consistency and quality.
While Wi-Fi connectivity and parking availability are described as mixed experiences, these minor setbacks are often overshadowed by the positive aspects of the stay. The beach is noted for being clean and tranquil, offering a picturesque escape, though the presence of jellyfish is occasionally mentioned.
Overall, Flamingo Hotel by the Beach promises a relaxing and enjoyable experience with its excellent location, clean and comfortable accommodations, and friendly staff, making it a top choice for travelers seeking a beachside retreat in Penang. Show more
InfoSummary of reviewsSeven Terraces is consistently celebrated for an exceptional experience that combines historical charm with modern luxury, nestled in the heart of Georgetown. The hotel's prime location offers guests easy access to the vibrant cultural tapestry of this UNESCO World Heritage site, while its position on a quiet street provides a peaceful retreat. The lovingly renovated heritage building, adorned with beautiful Peranakan furnishings, enhances its charming atmosphere.
The culinary experience at Seven Terraces is a standout feature, with the on-site restaurant, Kebaya, noted for exemplary service and Michelin-quality meals at modest prices. Guests often rave about their dining experiences, highlighting the delightful presentation and diverse menu, particularly recommending skipping earlier meals to fully savor the dinner offerings.
The accommodations at Seven Terraces receive significant praise for their spaciousness and elegance. Guests immerse themselves in luxurious rooms that capture the essence of a bygone era, complete with traditional furnishings and superb amenities. The attentive staff further elevate the experience with professionalism and warmth, ensuring that visitors feel both welcomed and well-cared for.
Cleanliness and comfort are hallmarks of Seven Terraces, with impeccably maintained living spaces and charming decor contributing to a pleasant stay. While some minor issues in Wi-Fi connectivity and bathroom ventilation are noted, the overall experience remains highly satisfying.
The serene pool area offers a tranquil escape in the bustling city, accompanied by delightful afternoon tea services, which guests find particularly enjoyable. Additionally, the beds are praised for comfort, enhancing the restful experience with spacious and cozy designs.
As a four-star boutique hotel, Seven Terraces stands out for its luxurious accommodation, rich in cultural heritage and charm. Its renovation under Mr. Chris Ong is applauded for seamlessly blending history with contemporary flair. The property not only presents extraordinary spaces but is also perfectly located for guests eager to explore Georgetown's many attractions.
With extraordinary standards of hospitality and an authentic embrace of cultural heritage, Seven Terraces is an exquisite choice for travelers seeking a memorable luxury boutique experience in Penang. Show more
InfoSummary of reviewsSt Giles Wembley Penang receives high praise from its guests, primarily for its outstanding location in the vibrant city of George Town. Situated centrally, it offers easy access to local attractions, shopping centers, and diverse dining options, making it a convenient choice for both leisure and business travelers. The hotel's breakfast is frequently lauded for its extensive buffet featuring both Asian and Western delicacies, enhanced by attentive and friendly service, providing a superb start to the day.
Guests consistently commend the cleanliness and spaciousness of the rooms, appreciating comfortable beds and stunning views, particularly from the upper floors. The amenities and interior design create a welcoming atmosphere, though some note the lighting could be improved. The housekeeping is reliable, adding to the comfortable stay.
The staff are widely recognized for their friendliness, helpfulness, and professionalism, contributing to an exceptional hospitality experience. Special mentions of staff members like Mr. Alvin and Ms. Umai highlight the hotel's dedication to excellent service.
While the Wi-Fi service receives mixed reviews, some report fast and reliable connectivity. The gym and pool facilities are well-maintained, enhancing guest satisfaction, with the gym being particularly well-equipped and clean. Despite occasional maintenance issues, the pool offers a delightful cityscape view and relaxing experience.
Comfortable Serta mattresses contribute to restful sleep, although there are suggestions for improvement regarding sizing options for taller guests. Overall, St Giles Wembley Penang is deemed to exceed typical four-star expectations, offering great value and quality, with some guests suggesting it deserves a higher rating due to its service and modern facilities. Show more
InfoSummary of reviewsMuntri Mews, nestled in the heart of historic Georgetown, is celebrated for its prime location, offering guests easy access to the vibrant city and its attractions. The hotel's charming colonial architecture and heritage ambiance provide a tranquil yet central retreat, just steps away from local shops, markets, and restaurants.
Guests frequently praise the breakfast offerings at the associated café, which are both delicious and reflective of local cuisine. The charming setting and complimentary weekend tea time further enhance the dining experience. While some note the limited menu options, the quality and taste of the breakfast, highlighted by local dishes like nasi lemak, ensure a delightful start to the day.
The spacious, stylish rooms at Muntri Mews impress visitors with their blend of historical charm and modern comfort. Guests appreciate the Peranakan and antique furnishings, contributing to an authentic and cozy atmosphere. The hotel's commitment to cleanliness is evident throughout the premises, with well-maintained amenities and decor enhancing the overall experience.
Exceptional service from the friendly and attentive staff is a standout feature, with guests often noting the warm hospitality and willingness to go above and beyond to ensure a memorable stay. This, combined with modern amenities and small thoughtful touches, adds to the hotel's inviting environment.
Muntri Mews is particularly family-friendly, offering spacious accommodations that cater to larger groups. The comfortable beds add to the overall appeal, ensuring a restful night's sleep. Although the WiFi can be inconsistent in some areas, it is generally reliable in most parts of the hotel.
Recognized as a charming boutique hotel, Muntri Mews beautifully merges historical richness with modern conveniences, making it an ideal choice for those seeking culture and comfort in Georgetown. Despite some minor critiques, the hotel consistently leaves a lasting impression, with many guests eager to return. Show more
InfoSummary of reviewsNoordin Mews is recognized for providing an exceptional boutique hotel experience, blending historic charm with modern amenities. Its prime location in George Town, Penang, offers guests a serene yet connected environment, slightly removed from the bustling tourist hubs. This allows easy exploration of local attractions, such as clan jetties and vibrant street art, while the restored heritage building adds a quaint ambiance to the stay.
The hotel consistently earns praise for its high standards of cleanliness and beautifully decorated interiors. Rooms feature a blend of tradition and modern luxury, showcasing Peranakan and 1960s décor styles and offering comfort through plush beds and amenities like Netflix. The commitment to hygiene is evident through nightly room preparations and immaculate facilities, including the inviting pool, a favorite spot for guests seeking respite from the tropical heat.
Noordin Mews is particularly celebrated for its diverse breakfast offerings, which include both Western dishes and local specialties, presenting guests with new flavors daily. Attentive service further enhances the dining experience with well-presented, generous portions.
Exceptional staff service is a hallmark of the hotel, as the team goes above and beyond to ensure guests feel welcomed and attended to, often contributing to memorable experiences through thoughtful gestures and personalized recommendations.
Families find Noordin Mews exceptionally welcoming, with spacious family suites and a pet-friendly atmosphere that includes special provisions for dogs. The charming pool and secure premises provide a relaxing environment for children and adults alike.
Though the WiFi may vary in reliability, its availability, coupled with free Netflix access, meets guests' needs. Despite minor issues, such as occasional firmness in mattresses and limited dog-friendly spaces, the overall ambiance and quality of service far exceed expectations for a three-star hotel. Noordin Mews' blend of heritage charm, modern comfort, and exceptional service makes it a highly recommended destination, enticing guests to return for the delightful experience it consistently provides. Show more
InfoSummary of reviewsSunway Hotel Georgetown Penang stands out as a prominent choice for travelers, largely due to its exceptional and strategic location. Situated in the heart of the city, this hotel is within walking distance of major attractions, shopping malls and the historic center of Georgetown. Food enthusiasts will appreciate the proximity to various food stalls, including the popular New Lane Night Market, providing easy access to local delicacies and vibrant nightlife options. The nearby Komtar bus interchange further enhances connectivity for exploring Penang.
The hotel rooms receive high praise for their cleanliness, spaciousness and modern design. Guests highlight the comfort of the beds and the overall cozy atmosphere with well-maintained facilities and satisfactory air conditioning. Bathrooms are generally appreciated for being clean and spacious. Minor issues such as non-functional mini-fridges and dim lighting are occasionally noted but do not significantly detract from the positive experience.
Reviews commend the hotel’s consistent focus on cleanliness. Housekeeping services are often described as efficient and attentive, ensuring comfortable and tidy accommodations. While some areas like carpets and towels could use more attention, the overall emphasis on hygiene is evident and appreciated by guests.
Exceptional customer service is a notable strength of the hotel. Staff members are frequently described as polite, helpful and professional, providing a warm and welcoming atmosphere. Specific individuals, such as security personnel, are highlighted for their kindness and dedication. Guests report positive interactions from check-in through their entire stay, underscoring the team's commitment to a hospitable experience.
The breakfast offerings receive mixed reviews, indicating both positive experiences with some local dishes and areas needing improvement, particularly in variety and quality. However, the warm and friendly breakfast staff contribute positively to the overall dining experience.
Additional amenities at Sunway Hotel Georgetown Penang include reliable free WiFi, which is particularly suited for remote working. The gym, while functional, could benefit from modern equipment updates. The pool is noted for its cleanliness but is smaller and can sometimes be cramped, serving better for short dips rather than extensive swimming.
Parking facilities are lauded for safety and maintenance, though space can be tight and sometimes crowded. The hotel provides complimentary parking vouchers, adding to guest convenience.
For family stays, the hotel shines with comfortable family rooms, accommodating special requests for larger groups and attentive staff ready to assist. Its proximity to nightlife, cultural attractions and diverse food options makes it an appealing choice for family trips.
In conclusion, Sunway Hotel Georgetown Penang is praised for its excellent location, clean accommodations and friendly staff. It offers a pleasant stay with some areas for improvement, making it a strong contender for both leisure and business travelers exploring Georgetown Penang. Show more
InfoSummary of reviewsJawi Peranakan Mansion is a cherished accommodation option in Penang, celebrated for its prime central location, making it an ideal base for exploring George Town on foot. The historic mansion, beautifully restored, combines traditional charm with modern comforts, offering a visually stunning and tranquil retreat amidst the city's hustle and bustle. Guests appreciate the tastefully decorated, spacious rooms that reflect Peranakan motifs while providing all the amenities for a comfortable stay, including modern bathrooms and firm king-size beds that cater to diverse preferences.
The mansion's commitment to cleanliness is evident, with rooms and facilities consistently maintained to a high standard, adding to the guest experience. The friendly and attentive staff are frequently praised for their exceptional service, ensuring a welcoming and hospitable atmosphere that enhances the overall stay.
Families particularly enjoy the mansion's spacious and well-appointed rooms, which accommodate various family sizes and offer excellent value, especially for longer stays. The property’s appealing swimming area is a highlight for children, and its location makes it convenient for family outings.
While some guests miss the in-house breakfast service, the local dining options nearby complement the mansion’s offerings, with some guests delighted by the quality of coffee and local flavors at alternative spots. Despite mixed reviews regarding the firmness of the beds, the high level of comfort and stylish yet practical furnishings draw repeated commendations.
Jawi Peranakan Mansion successfully blends historical elegance with modern living, often surpassing guests' expectations. Its unique charm, strategic location, and quality service make it an exceptional choice for anyone seeking a memorable stay in Penang, offering more than what might be anticipated from its official star rating. Show more
InfoSummary of reviewsCheong Fatt Tze - The Blue Mansion in George Town is highly praised for its exceptional blend of historical charm and modern comfort. The mansion, situated in the heart of the city, provides guests easy access to restaurants, bars and key tourist attractions, making it an ideal starting point for exploring the vibrant city. The beautifully maintained, historically significant property, which also serves as a museum, offers a tranquil retreat amidst the bustling city streets.
Meals at The Blue Mansion are a highlight with breakfast often described as delicious and varied, providing both Western and local options. The Indigo restaurant particularly stands out for its gourmet quality and exceptional dining experience. Visitors also enjoy the warm ambiance and good food at the mansion's café and bar. Though there are some mentions of slow service during dinner, the overall dining experience remains positive.
The rooms at the Mansion are spacious, clean and decorated in a style that honors the building’s Peranakan heritage. Guests appreciate the luxurious amenities, comfortable bedding and direct pool access in some rooms. While a few remarks note issues with natural light and occasional room blackouts, the historical and cultural immersion in the mansion's ambiance generally outweighs these minor inconveniences.
Cleanliness is given high marks with the historic property meticulously maintained and the environment spotless. The friendly, courteous staff further enhance the experience, consistently going above and beyond to ensure a comfortable stay.
The comfortable beds are frequently mentioned, contributing significantly to guests' restful nights. However, while the free Wi-Fi receives mixed reviews with some noting occasional instability, most guests find this a minor issue.
The mansion's pool area, albeit small, provides a refreshing oasis with a charming Chinese garden and exotic flowers, making it a pleasant spot for relaxation. The historical significance and beautiful architecture of the mansion create a magical atmosphere, particularly charming and romantic, making it a perfect setting for couples.
Overall, Cheong Fatt Tze - The Blue Mansion offers an extraordinary boutique hotel experience, seamlessly combining historical allure with impeccable service and modern comforts. It remains highly recommended for those seeking an authentic and unforgettable stay in George Town. Show more
InfoSummary of reviewsCititel Penang is a highly regarded 4-star hotel strategically located in the heart of George Town, Penang, earning accolades for its convenience and accessibility. Situated within walking distance of key attractions like the UNESCO World Heritage area, Little India, and Chinatown, guests enjoy effortless exploration of the city's cultural and culinary landscape. The proximity to a plethora of dining options, shopping centers like Komtar Mall, and popular local sites contributes to its popularity among travelers seeking both leisure and convenience.
The hotel's breakfast experience is widely praised for its variety and quality, with an extensive buffet offering Asian and international dishes that cater to diverse tastes. Positive remarks highlight memorable items such as the egg station and freshly made roti canai. Commendable service from the breakfast staff, notably individuals like Evelyn, amplifies the dining experience, leaving a lasting positive impression despite minor suggestions for more variety from day to day.
Cititel Penang also shines in its dinner offerings, with in-house restaurants like Kopi Tiam and Kirishima receiving commendations for their delicious cuisines and reasonable pricing. Guests appreciate the convenience of dining options both within the hotel and in nearby food outlets, further elevating their culinary journey in Penang.
The rooms at Cititel Penang are consistently noted for their cleanliness, comfort, and spaciousness. Guests enjoy stunning views of the cityscape or sea, complimented by modern furnishings and big comfortable beds, which provide a restful retreat. While a few rooms are mentioned as dated or having minor maintenance issues, the overall experience remains positive, thanks largely to the friendly and efficient hotel staff.
The hotel's meticulous cleanliness is frequently highlighted, with commendations for well-maintained rooms and common areas, contributing to a welcoming atmosphere. The diligent housekeeping staff ensure rooms are spick and span, enhancing the guest experience with details like a pleasant aroma throughout the property.
Staff at Cititel Penang are frequently described as friendly, helpful, and attentive, with standout service from individuals like Bani at the front desk. Efficient check-in processes and a willingness to accommodate guest needs create a welcoming and memorable stay experience. Despite persistent issues with Wi-Fi connectivity, which some guests find inconsistent for a 4-star establishment, the overall service quality receives high marks.
Renowned for its comfortable beds, Cititel Penang ensures guests enjoy restful sleep with spacious rooms and plush bedding, contributing to an overall pleasant stay. While occasional feedback on mattress firmness is noted, solutions like bed toppers are readily provided to enhance guest comfort.
Overall, Cititel Penang stands out as a recommended accommodation, garnering positive reviews for its value, prime location, exceptional service, and comprehensive amenities, making it an ideal choice for visitors exploring the rich heritage of Penang. Show more
InfoSummary of reviewsYeng Keng Hotel, located in the historic heart of George Town on Chulia Street, offers an exceptional base for travelers exploring Penang. Its prime location amidst a UNESCO Heritage zone allows easy access to notable attractions, dining, and cultural sites, all within a short walk. The hotel successfully marries colonial charm with modern amenities, providing a quiet retreat complemented by friendly and attentive staff, thereby serving as an ideal launchpad for discovering the vibrant city.
Breakfast at Yeng Keng Hotel is a notable experience, featuring a delightful blend of local and continental flavors. The buffet, although modest, impresses with delectable options including Malaysian delights and Western-style dishes, served in a pleasant restaurant environment. While some guests desire more variety, overall satisfaction is high, with many considering it one of the best hotel breakfasts in Malaysia.
The rooms, clean and well-equipped, balance historical elegance with modern comfort. Decor rich with historical elements adds character, while amenities like air-conditioning and free WiFi enhance convenience. Though rooms can be cozy, the tasteful decor and attention to detail create an inviting atmosphere, accompanied by a delightful small pool and beautifully maintained common areas.
The hotel's cleanliness, meticulous upkeep, and high-quality linens earn consistent praise from guests. This commitment to hygiene extends to all areas, including the refreshing and clean pool, providing a perfect escape after city explorations. The attentive staff further enhance the experience with top-tier service, consistently going above and beyond in hospitality.
The reception staff, known for their professionalism, offer invaluable local insights, ensuring a smooth and enjoyable stay. Personalized service from staff members like the manager and front desk attendant enhances the welcoming ambiance, establishing Yeng Keng Hotel as a standout choice for a personable and warm atmosphere.
Families find Yeng Keng Hotel particularly appealing, appreciating family-friendly amenities like cribs and a pool that entertains children. The comfortable suites with additional bedding cater to family needs, and thoughtful staff gestures for celebrations create memorable experiences.
Despite mixed feelings about bed comfort, with challenges noted regarding firmness or size, many guests find overall room comfort satisfactory. Those preferring firmer mattresses might enjoy the accommodations, further enhanced by supplementary mattress toppers.
The hotel’s elegant design and thoughtful restoration lend it a luxurious feel, often likened to 5-star standards. Yeng Keng Hotel resonates with cultural history while providing an elevated experience that includes excellent facilities, like a beautiful pool, making it a memorable home away from home.
As a heritage boutique hotel, Yeng Keng stands as a testament to Penang's rich history, housed in a restored 19th-century building. Its colonial architecture and decor evoke nostalgia, offering guests an authentic peek into the past with modern comforts. The personalized attention and historic atmosphere make Yeng Keng Hotel a perfect blend of history and comfort for discerning travelers. Show more
InfoSummary of reviewsBerjaya Penang Hotel stands out primarily for its strategic location, receiving high praise for being centrally placed in Penang, near essential amenities like Gurney Plaza and Penang Adventist Hospital. This makes the hotel convenient for both leisure and business travelers, as well as medical tourists and shoppers. The quiet neighborhood, proximity to public transport and nearby eateries enhance its appeal further, providing easy access to major attractions and the town center.
The breakfast service at the hotel receives generally positive feedback, appreciated for its variety and affordability. The diverse menu, which includes vegetarian options, caters to different tastes and is considered a good start to the day. However, some guests noted areas for improvement, such as the consistency and need for more non-vegetarian choices.
Rooms at Berjaya Penang Hotel offer a mixed experience. Family rooms and suites are highlighted for their spaciousness and comfort, making them ideal for larger groups. Some rooms have modern refurbishments and good views. However, standard rooms can be small and in need of renovation with occasional issues like outdated decor and malfunctioning facilities. Cleanliness is generally acceptable, but there are calls for more meticulous housekeeping and upgrades.
Cleanliness throughout the hotel receives mixed reviews. While many areas, including some rooms and bathrooms, are well-maintained, problems like dust, stained linens and unclean communal areas, including the pool, suggest a need for better maintenance. Despite these issues, many guests find the basic level of cleanliness satisfactory.
The staff at Berjaya Penang Hotel is frequently praised for their friendliness, helpfulness and welcoming nature. From the front desk to housekeeping, the team is noted for their polite and attentive service, significantly contributing to a comfortable stay. A few comments suggest the need for more professionalism at the reception, but overall, the staff's exceptional hospitality is a strong point.
Wifi service is another area with mixed feedback. While some guests find it fast and reliable, others report issues with stability and speed, particularly in certain rooms. Despite these concerns, there are areas where the internet service meets visitor needs effectively.
The pool receives a mix of praise and criticism. While some guests enjoy the pool's ambiance and scenic views, issues like cleanliness, safety and overcrowding need addressing. The availability of towels and maintenance during peak times could be improved.
Parking at the hotel is generally seen as convenient and secure, but the limited spaces and the need for frequent validation at reception can be drawbacks. Some guests also mention the parking area's cleanliness and the need for better management.
For families, the hotel offers spacious and cozy family rooms, which are praised for being ideal for vacations with children. The comfortable beds also receive positive feedback for their size and overall comfort, although some guests report cleanliness and maintenance issues with the bedding.
Regarding its four-star classification, the hotel has received mixed opinions. Some guests feel that the facilities and decor do not meet the expectations of a four-star establishment, suggesting it aligns more closely with a two or three-star rating. Despite this, the hotel is considered good value for money, particularly with promotional rates that include breakfast.
Overall, Berjaya Penang Hotel offers a convenient location, friendly staff and suitable amenities for families, though there are areas where improvements in maintenance and modernization are necessary to meet certain guests' expectations fully. Show more
InfoSummary of reviewsCampbell House in George Town, Penang, has received a wealth of positive feedback from guests, highlighting its balance of historical charm and modern comforts. Its prime location in the heart of George Town makes it an ideal base for exploring local attractions, historical sites and dining options. The beautifully restored building merges the allure of colonial times with contemporary amenities, providing a delightful atmosphere for guests.
The breakfast experience at Campbell House is frequently praised for its excellent quality and taste. Served in an on-site Italian restaurant, the variety ranges from homemade preserves and pastries to local fruits with an à la carte menu being particularly appreciated. While the breakfast service is slightly inconsistent at times, the overall consensus is that it is a highlight of the stay.
Dinner at the Italian restaurant on the ground floor is another standout feature. Guests often return for multiple meals thanks to the authentic and delicious cuisine. The restaurant's ambiance, bolstered by a rooftop terrace, enhances both breakfast and dinner experiences, further supported by commendable service.
Rooms at Campbell House are celebrated for their spaciousness, cleanliness and elegant decor. Each room is uniquely designed with vintage restoration and antique furnishings, creating a cozy and charming atmosphere. Impeccable cleanliness is a common theme across reviews with attention to detail in every corner, ensuring both comfort and aesthetic pleasure.
The staff at Campbell House receive glowing reviews for their exceptional service and warm hospitality. Guests frequently mention the team's genuine attentiveness and thoughtful gestures, such as personalized recommendations and small treats. This warm, familial atmosphere significantly enhances the overall guest experience.
Beds at Campbell House are another highlight, noted for their comfort and quality. The comfortable mattresses and luxurious bedding ensure a restful night’s sleep in a serene, stylishly decorated environment.
The boutique nature of Campbell House is a defining feature, capturing the essence of a family-owned retreat amid historical elegance. The intimate, 12-room hotel offers an inviting and well-appointed stay with friendly and helpful staff ensuring that the heritage ambiance is matched by excellent service.
Overall, Campbell House impresses with its exceptional location, delightful dining options, beautiful rooms, high standards of cleanliness and outstanding service, making it a highly recommended choice for visitors to George Town. Show more
InfoSummary of reviewsTravelodge Georgetown in Penang is a well-regarded hotel offering exceptional value for money, particularly praised for its prime location in the heart of Georgetown. This strategic placement provides guests with easy access to key attractions, bustling shopping areas, and a vibrant food scene featuring renowned hawker stalls and eateries. Guests appreciate the hotel's modern and clean amenities, ensuring a comfortable stay enriched by friendly and accommodating service.
The hotel rooms are frequently described as spacious, clean, and well-equipped, with comfortable beds that contribute to a restful sleep experience. Family rooms stand out for their size and practicality, providing excellent accommodation options for families and groups. While some guests note minor issues like room odor or limited breakfast options, many find the breakfast adequate and the service commendable. Cleanliness receives high marks across the board, with the hotel's decor and daily housekeeping enhancing the overall appeal.
Guests often highlight the friendly, helpful, and well-trained staff, who ensure a smooth and welcoming experience from check-in to departure. The complimentary Wi-Fi is generally appreciated for its strong and reliable connection, and the swimming pool, despite its modest size, offers a refreshing retreat after a day of exploration.
While parking at the hotel can be challenging due to limited spaces, the hotel's location and the possibility of alternative transport solutions help mitigate this inconvenience. Overall, Travelodge Georgetown offers a pleasant and comfortable stay, exceeding typical 3-star expectations and cementing its reputation as a preferred choice for visitors seeking cleanliness, convenience, and exceptional service in Penang. Show more
InfoSummary of reviewsOne Pacific Hotel and Serviced Apartments enjoys a prime location in the heart of Penang, making it incredibly convenient for travelers. This centrally positioned hotel is near hospitals, a variety of eateries and key attractions, which guests frequently praise. Its close proximity to the Loh Guan Lye Hospital particularly benefits medical tourists. The location ensures ease of access to local dining and shopping options, contributing to a superb stay for both leisure and deliberate visits.
The hotel offers spacious, clean and comfortable rooms that cater well to families and groups. Guests appreciate the modern and well-equipped spaces, though some minor updates could enhance the experience further. Despite this, the overall cleanliness and comfort are repeatedly noted as strong points. The quiet ambiance, despite being near a busy road, provides a tranquil environment and ample parking space further enhances convenience, particularly for those using ride services like Grab.
Staff at One Pacific Hotel and Serviced Apartments are consistently praised for their friendliness and helpfulness. From receptionists to housekeeping and security, the team offers a high level of professionalism and warmth, ensuring guests feel welcome and supported. This outstanding service significantly enhances the guest experience, complementing the clean and comfortable accommodations.
While breakfast reviews are mixed, some guests enjoyed the nice-tasting options and pleasant views from the breakfast area. However, there is room for improvement in terms of variety and pricing. Suggestions for a buffet style and additional dishes like nasi lemak have been noted. The quality of food and friendly staff in the breakfast area are positive aspects, but expanding options could better meet guest expectations.
Parking at the hotel, while secure and conveniently located, is somewhat limited. Most guests find it sufficient, but during peak times, finding a space can be challenging. Despite this, the parking facilities are generally seen as a positive addition.
Families find One Pacific an excellent choice with its spacious, well-equipped rooms. The larger spaces comfortably accommodate groups, making it ideal for family vacations. The central location and good service enhance its appeal, ensuring a pleasant stay for families.
The beds receive generally positive remarks with many guests finding them comfortable. However, opinions on firmness vary with some finding the mattresses too hard or too soft. Despite these occasional discrepancies, the overall sleep experience is favorable.
In summary, One Pacific Hotel and Serviced Apartments offers a comfortable and convenient stay in Penang with a prime location, excellent service and clean, spacious rooms, making it highly recommended for both leisure travelers and families. Show more
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