Georgetown5.41936500,
100.32715400,
100, Jalan Burmah, Section 15, George Town, 10050 Penang, Malaysia(Show on Map)
6.7
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsTune Hotel Georgetown Penang excels in offering guests an exceptional location right in the vibrant heart of George Town, Penang. Its proximity to local attractions such as World Heritage sites, Chowstra market, Peranakan House museum and Little India, along with nearby eateries, particularly the famous New World food court, makes it a prime choice for travelers. The convenience of nearby bus stops and the Komtar bus station enhances the ease of navigating the city, positioning this hotel as an ideal base for city explorers.
The rooms, while consistently described as clean and tidy, are noted for their compact size, which some guests find cramped. Basic amenities are provided and the friendly reception staff receives positive mentions. However, limited room facilities and occasional issues like inadequate ventilation, unappealing views and insufficient space in bathrooms are recurring observations.
Cleanliness at Tune Hotel Georgetown Penang garners mixed reviews. While many guests commend the tidy and well-maintained state of the rooms and bathrooms, others have faced inconsistent housekeeping. Specific criticisms include dusty surfaces, unpleasant odors and occasional reports of dirty bed sheets and bedding.
Staff at the hotel are generally praised for their politeness, helpfulness and friendliness, particularly the reception and front desk personnel. There are occasional negative remarks regarding interactions with security staff and desk service, but the overall impression remains favorable.
The free Wi-Fi service is another area with varied experiences. While the lobby offers a robust connection, in-room Wi-Fi can be weaker. However, the overall speed, when functioning well, is appreciated.
Parking at the hotel is also a contentious point. Although some find the parking affordable or appreciate the ample spaces provided, many guests criticize the additional fee required, limited parking slots and congestion at payment booths.
The beds receive mixed feedback as well with many guests highlighting their comfort. Nonetheless, issues with bed cleanliness and maintenance, such as dusty bedding and old mattresses, are frequently mentioned.
Overall, Tune Hotel Georgetown Penang delivers a solid three-star experience. Despite certain cleanliness and maintenance issues, it stands out as a budget-friendly option offering excellent value for money, especially for travelers keen on exploring the city from a convenient central location. Show more
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Categories
Hotel near Nightlife Spots
Tune Hotel Georgetown Penang is located on Jalan Burmah and provides budget-friendly access to Georgetown's nightlife. It is close to many food stalls and entertainment options.
Hotel with Parking
Features an onsite car park with self-parking facilities, offering convenient parking for guests.
Cheap Hotel
A reliable budget option in Georgetown, offering essential amenities and a convenient location. Ideal for travelers looking for a no-frills stay with easy access to the city's attractions.
3-Star Hotel
This hotel is strategically located in the centre of George Town, within walking distance of Komtar.
Family Friendly Hotel
Room Types
Double Room with WindowThis double room features air conditioning and a Queen-size bed.
Double Room - WindowlessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Single Room - Windowless Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Twin Room - Windowless Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Quad Room AFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Double Room - City ViewOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a safe deposit box and city views. The unit has 1 bed.
Double Room - High FloorThis double room has air conditioning.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Quad Room BProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Day-Use Room (6 hours from 12PM – 6PM). THIS IS NOT OVERNIGHTProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Guest Reviews
6.7
Rated
Location
Nestled in the vibrant heart of George Town, Penang, Tune Hotel offers an exceptional location catering to various travelers. The hotel is strategically situated, providing easy access to many local attractions, such as World Heritage sites, Chowstra market, Peranakan House museum and Little India. Guests appreciate the convenience of nearby eateries with a notable mention of the famous New World food court right next door, offering delicious food options just a stone’s throw away.
Its central location means that bus stops are within a comfortable walking distance, making it simple to navigate to other parts of the city. The Komtar bus station is also not far, facilitating easy transit. For those keen on exploring local markets, restaurants and shops, this hotel serves as an ideal base. The convenience of being close to the bustling town center and various tourist attractions ensures that guests can maximize their visit without hassle.
Overall, Tune Hotel Georgetown Penang stands out for its strategic and convenient location, placing guests in the midst of George Town’s rich cultural and culinary scene. Whether for solo travelers or those keen on exploring the city on foot, this hotel’s position in the city center makes it a prime choice for visitors seeking to immerse themselves in the local atmosphere.
Rooms
The rooms at Tune Hotel Georgetown Penang receive mixed feedback from guests. A common highlight is the cleanliness of the rooms, often described as tidy and comfortable for the price paid. Some rooms feature basic amenities such as a hairdryer, bedside tables, a foldable table and a safety box. Guests also appreciate the friendly reception staff.
However, many guests emphasize the small size of the rooms, describing them as cramped and too compact for comfort, especially for larger individuals. There are recurring mentions of limited room amenities and issues like a lack of a desk, chair or adequate power outlets. Some rooms lack windows or have windows facing unappealing views. Ventilation problems and occasional unpleasant odors were reported. Additionally, the bathroom often lacks a lock and sufficient space for storing clothes or towels.
Overall, while the hotel offers clean and basic accommodations suitable for budget travelers, potential guests should be mindful of its small room sizes and limited facilities when planning their stay.
Beds
Tune Hotel Georgetown Penang has garnered a mix of feedback regarding its beds. On the upside, many guests have praised the comfort of the beds, highlighting them as comfortable and good. The convenience of the beds also gets positive remarks, making for pleasant sleeping experiences in numerous instances.
However, various issues have been noted by guests concerning bed cleanliness and maintenance. There have been reports of dusty and itchy bedding and some bedsheets and pillow covers have been described as dirty or stained. Additionally, a few guests have pointed out problems with the mattresses being old and the pillows being in poor condition, including some that were torn or dirty.
In summary, while the hotel beds generally receive commendation for comfort, there are several cleanliness and maintenance concerns that have repeatedly surfaced in reviews.
Cleanliness
Tune Hotel Georgetown Penang has received mixed reviews regarding its cleanliness. A number of guests found their rooms to be clean, often describing them as tidy, compact and well-maintained with comfortable beds and clean bathrooms. Many appreciated the cleanliness of the bathrooms and the fact that the rooms were not covered in mold.
However, there have been several reports of inconsistent housekeeping standards. Some guests noted that their rooms were dusty with specific comments about dusty fans and curtains and floors not being adequately cleaned. There were also mentions of hygiene issues, such as dirty bed sheets, stained bedding and a general unpleasant odor in the rooms.
Several reviews highlighted particular areas for improvement, including the unsatisfactory state of room maintenance with references to dust, strong smells and even cockroaches. Issues such as dirty and smelly rooms, reports of stained or unscented towels and complaints about seldom housekeeping services were also mentioned.
Overall, while some guests found the rooms clean and comfortable, others felt that the cleanliness and hygiene standards of the hotel fell below their expectations.
Staff
The staff at Tune Hotel Georgetown Penang generally receive high marks for their helpfulness and friendliness. Guests frequently describe the employees as polite, courteous and excellent in providing support. The receptionist and front desk personnel are particularly highlighted for their warm and accommodating attitude. Many travelers appreciate the extra mile the staff go to, such as arranging parking and providing informative assistance.
While there are numerous positive remarks, there are some instances of dissatisfaction, particularly concerning interactions with security staff and occasional issues with desk service. Despite these few negative experiences, the overall impression of the hotel's staff remains favorable with many guests commending their positive and professional demeanor.
Wi-Fi
The Wi-Fi at Tune Hotel Georgetown Penang presents a mixed bag of experiences for guests. While the service is complimentary, reports indicate that its performance can be unpredictable. Strength and stability seem to depend significantly on the location within the hotel. The lobby area generally offers a stronger and more reliable connection, whereas the signal in the rooms appears weaker. Despite these inconsistencies, the overall speed of the Wi-Fi, when functioning well, is noted positively. Additionally, the hotel's fast and efficient service adds a layer of convenience that somewhat mitigates the occasional connectivity issues.
Parking
The parking situation at Tune Hotel Georgetown Penang receives mixed feedback from guests. Many highlight that there is no free parking available and that parking often requires an additional fee. Despite this, some guests appreciate that ample parking spaces are provided with a few even noting that parking was affordable and free for hotel guests in certain instances. However, the predominant concern points to limited parking slots with several guests mentioning that parking can be insufficient, cramped and sometimes even difficult due to congestion at payment booths. Improvement in both the number of parking spaces and security of the parking area is suggested by multiple reviewers to enhance the overall convenience for hotel guests.
3 Star
Tune Hotel Georgetown Penang offers a consistent three-star experience, comparable to other hotels in the same category. The facilities provided are decent and align well with what one would expect from a three-star hotel. Despite some guests noting a few oddities and cleanliness issues, the overall sentiment suggests that it is a good, affordable option for travelers looking for value for money. The hotel is appreciated for its competitive pricing, making it a practical choice for budget-conscious visitors.
No, Tune Hotel Georgetown Penang doesn't have any pool.
No, a spa isn't available at Tune Hotel Georgetown Penang.
No, Tune Hotel Georgetown Penang doesn't allow dogs.
Yes, parking facilities are available at Tune Hotel Georgetown Penang.
No, Tune Hotel Georgetown Penang doesn't have a gym.