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Summary of reviewsLake Kivu Serena Hotel is a top-rated hotel that offers guests a unique and picturesque location right on the edge of Lake Kivu with stunning views from the balcony and beach. The hotel's great equipment, amazing breakfast and friendly service from staff make it an ideal spot for a memorable African vacation. The breakfast is outstanding with a wide variety of food and fruit juices, including gluten-free and soy milk options. The hotel provides a range of rooms and suites that are big, comfortable and clean. Some guests suggest the rooms could use updating, but overall they appreciate the spaciousness and comfort. The staff is excellent and professional, offering great and friendly service everywhere. The hotel has an amazing swimming pool that is clean, relaxing and the perfect spot to unwind and soak up the sun. Though some guests had minor issues with the checkout process and early evening dinner by the pool, overall, Lake Kivu Serena Hotel's facilities are exceptional, particularly the pool and surroundings, making it the perfect destination for travelers seeking a comfortable and welcoming stay.
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