7,258,491 hotelsin 60 categories
Accessible Hotels in Gisenyi
19 HOTELS IN AND AROUND GISENYIRanking can be influenced by the commissions we receive.
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+9
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Categories
Accessible
Sustainability Journey
Parking
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+6
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Summary of reviews
Summarized by AI
Lake Kivu Serena Hotel is a top-rated hotel that offers guests a unique and picturesque location right on the edge of Lake Kivu with stunning views from the balcony and beach. The hotel's great equipment, amazing breakfast and friendly service from staff make it an ideal spot for a memorable African vacation. The breakfast is outstanding with a wide variety of food and fruit juices, including gluten-free and soy milk options. The hotel provides a range of rooms and suites that are big, comfortable and clean. Some guests suggest the rooms could use updating, but overall they appreciate the spaciousness and comfort. The staff is excellent and professional, offering great and friendly service everywhere. The hotel has an amazing swimming pool that is clean, relaxing and the perfect spot to unwind and soak up the sun. Though some guests had minor issues with the checkout process and early evening dinner by the pool, overall, Lake Kivu Serena Hotel's facilities are exceptional, particularly the pool and surroundings, making it the perfect destination for travelers seeking a comfortable and welcoming stay.
Categories
Accessible
Tennis
Honeymoon
$
+8
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Categories
Accessible
Honeymoon
Pool
Children's Pool
Outdoor Pool
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+5
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Categories
Accessible
Parking
EV charging stations
Free Wi-Fi
11 more hotels nearby!
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+3
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Categories
Accessible
Dog Friendly
Free Wi-Fi
$
+4
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Categories
Accessible
Free Wi-Fi
Parking
$
+6
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Summary of reviews
Summarized by AI
Cap Kivu Hôtel receives high praise for its exceptional staff, who are described as very friendly, professional and dedicated to providing excellent service. Guests appreciate the kindness and helpfulness of the reception, restaurant and housekeeping staff, who go above and beyond to meet their needs. Despite some minor technical issues, guests find the service offered to be above average, even for African standards.
Categories
Accessible
Business
Honeymoon
$
+5
Info
Categories
Accessible
Parking
Small
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+11
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Categories
Accessible
Business
Gym
$
+5
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Categories
Accessible
Sustainability Journey
Family
$
+5
Info
Categories
Accessible
Parking
EV charging stations
Free Wi-Fi
$
+5
Info
Categories
Accessible
Parking
EV charging stations
Free Wi-Fi
$
+4
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+5
Info
Categories
Accessible
Cheap
Family
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