Info
Summary of reviewsPunthill Oakleigh is highly regarded for its prime location, clean and spacious accommodations and exceptional staff, making it an excellent option for a variety of travelers. The hotel is conveniently located close to Chadstone Shopping Centre, Oakleigh, Holmesglen TAFE, local golf courses, shopping malls and numerous dining options. Public transportation is easily accessible with a nearby bus stop, which adds to the overall convenience for guests. The strategic location, combined with allocated parking and high-floor rooms with remarkable views, contributes to a positive overall experience.
The rooms and apartments at Punthill Oakleigh receive consistent praise for their cleanliness and spaciousness. The accommodations are well-designed with functional layouts, including separate bedrooms and ensuite bathrooms in some apartments. Guests appreciate the well-equipped kitchens, cozy desks, comfortable beds and modern design. Despite the occasional feedback about small bedrooms, the rooms generally strike a good balance between spaciousness and coziness, making them suitable for both short and extended stays.
While overall cleanliness is frequently commended, there are mixed reviews regarding the thoroughness of cleaning services. Some guests reported issues such as dusty beds, lingering odors and occasional maintenance concerns like mold and discolored grout in the bathrooms. Despite these issues, many guests expressed a willingness to return, indicating a generally positive experience.
The hotel staff at Punthill Oakleigh are consistently described as amazing, lovely and super friendly. Guests appreciate the staff's approachability, helpfulness and professionalism, which significantly enhance the welcoming atmosphere. Interactions with receptionists and in-house cleaners are often highlighted for their courtesy and willingness to assist, contributing to the comfort and enjoyment of guests' stays.
Parking at the hotel elicits mixed feelings. Some guests appreciate the safe and accessible onsite parking, while others are less enthusiastic about the $15 per night fee, considering it an additional cost that should be complimentary. Finding a parking spot can sometimes be a challenge, particularly during busy periods, due to patrons of the café or restaurant below. The communication regarding parking fees at the time of booking could be improved, but overall, parking is generally regarded as adequate and safe.
The beds at Punthill Oakleigh are frequently described as comfy and comfortable, contributing to a restful night's sleep for most guests. Beautifully clean and white linens further enhance the sleeping experience. However, some visitors noted issues with beds being too soft or sagging in the middle, which could lead to discomfort. Despite these few criticisms, the general consensus is that the beds are a strong point, offering comfort and enhancing the overall guest experience.
In summary, Punthill Oakleigh offers a well-rounded and positive experience for guests, thanks to its prime location, clean and spacious accommodations, comfortable beds and exceptional staff. Some minor issues with cleanliness and parking fees are noted but do not significantly detract from the overall favorable impression of the hotel.
Show moreRead review summaries for all categories
Categories
Aparthotel Taking Steps Towards Sustainability
