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Summary of reviewsThe Sebel Melbourne Malvern consistently receives high praise across various aspects from its guests, making it an attractive choice for travelers seeking comfortable and convenient accommodations in Melbourne. The hotel's prime location is often highlighted for its proximity to essential amenities, public transport and popular destinations such as Monash University, Cabrini Hospital, Caulfield Racecourse and Chadstone Shopping Centre. This strategic positioning makes it suitable for both short stays and specific purposes like hospital visits or family events.
Guests are particularly impressed with the spacious, clean and well-equipped rooms. The modern apartments come with full kitchen facilities, stocked fridges, multiple bathrooms and laundry amenities, making them ideal for both short and extended stays. The sensational city views, large living areas and balconies add to the overall appeal, contributing to a pleasant and comfortable experience. While minor issues like noisy rooms or non-water tight shower screens were mentioned, the general sentiment is overwhelmingly positive, focusing on the comfort and quality offered.
Cleanliness is another strong point for The Sebel Melbourne Malvern with most guests noting the high standard of cleanliness in the rooms and apartments. Recent refurbishments have been well-received, leaving the property looking fresh and modern. Although there are occasional mentions of overlooked cleaning details, the efficient and friendly staff are quick to resolve these issues, maintaining the high standards of cleanliness expected by guests.
The staff at The Sebel Melbourne Malvern receive exceptional reviews for their friendliness, helpfulness and professionalism. Many guests appreciate the quick responses and problem-solving attitudes of the hosts with the reception team frequently singled out for their welcoming demeanor and exceptional service. The staff's willingness to go above and beyond, such as assisting with urgent appointments or accommodating specific requests, significantly enhances the overall guest experience.
Parking facilities at the hotel receive mixed reviews. While many guests find the parking secure and convenient, some mention challenges with tight spaces and navigational difficulties, particularly for larger vehicles. The additional charge for parking is noted as a downside by a few guests. However, the overall feedback indicates that the parking facilities, despite some room for improvement, generally meet guests' needs.
Lastly, the beds at The Sebel Melbourne Malvern are often praised for their comfort with many guests highlighting the luxurious king and super king beds as cosy and superbly comfortable. While a few guests experienced issues with the mattresses and pillows, the majority enjoyed restful and pleasant nights, complemented by the terrific views from the bedrooms.
Overall, The Sebel Melbourne Malvern provides a high-quality, comfortable and well-located accommodation option, enhanced by clean and modern amenities and a dedicated, friendly staff.
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Apartment with Free Wi-Fi