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Summary of reviewsChateau d'Urspelt, nestled in the tranquil northern region of Luxembourg, provides an idyllic escape with its beautifully restored castle and picturesque natural surroundings. The serene location near Clervaux, distinct with its historical charm and well-maintained gardens, acts as a magnet for hikers and those in search of peace. Despite the remoteness, ample parking space and proximity to nearby attractions make it both convenient and serene. Guests frequently praise the luxurious accommodations, exceptional restaurant and bar and wellness amenities such as the spa, despite noting a necessity for a car due to limited public transport options.
The breakfast offerings at Chateau d'Urspelt receive extensive praise for their quality, variety and presentation, featuring an extensive buffet that even includes champagne. High marks are given for the delicious, fresh and well-prepared options provided. While some suggest improvements like adding more vegetables, the positive reviews overwhelmingly highlight the delightful and satisfying breakfast experience.
The dining experience at the chateau’s restaurant is lauded for its delicious and top-quality gourmet meals, set in an elegant atmosphere. The friendly and helpful staff, including a knowledgeable young sommelier, enhance the dining experience, despite some critiques regarding the limited menu and longer wait times. The exceptional service and chic ambiance make it a highly recommended dining destination for quality seekers willing to overlook its smaller, pricier menu.
The rooms at Chateau d'Urspelt are described as spacious, beautifully decorated and very clean, blending old-world charm with modern amenities. Comfortable beds and well-equipped rooms contribute to a relaxing stay. However, some guests point out issues with soundproofing and the size of certain rooms, particularly those under the roof or near the elevator. Cleanliness remains a strong point with comments frequently mentioning well-maintained and tidy spaces.
The staff at Chateau d'Urspelt receive widespread acclaim for their friendliness, attentiveness and professionalism. Their proficiency in multiple languages and commitment to high-quality service significantly enhances the guest experience. While isolated instances of less satisfactory service are noted, the predominant feedback underscores the staff’s role in creating a warm and welcoming atmosphere.
The hotel’s spa is praised for its luxurious and rejuvenating experience, especially the unique cave swimming area and Himalayan salt wall. While high costs and occasional crowding are noted, the quality of massage services and the overall ambiance shine in guest reviews.
However, the Wi-Fi service receives consistent criticism for being slow and unreliable. Many guests found it difficult to maintain a stable connection, which detracts from an otherwise seamless stay.
The gym is well-received for its modern and complete setup, despite its smaller size and lack of weights. Crowding during peak times is a minor issue, but the gym remains a valued amenity.
The pool facilities, including a heated outdoor pool and a unique cave pool, are highlights for many guests. The appealing ambiance of the pools, especially the cave pool, is highly praised. However, access to the pools requires an additional fee and some guests have found issues with the temperature and crowd management.
The parking at Chateau d'Urspelt is appreciated for being ample, spacious and conveniently located near the main building with additional EV charging spots being a notable perk.
Overall, Chateau d'Urspelt offers a dreamy and luxurious stay, combining history, natural beauty and modern comforts. It’s an excellent destination for those seeking peace, relaxation and romance in the heart of Luxembourg’s countryside with only a few areas needing improvement.
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