Hampton by Hilton Guarulhos Airport
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Summary of reviewsHampton by Hilton Guarulhos Airport garners generally favorable reviews, particularly for its strategic location, which is ideal for travelers with early flights or layovers at Guarulhos Airport. The proximity to the airport, along with a dependable and punctual free shuttle service, stands out as a significant benefit. While its distance from São Paulo's city center may be a drawback for some, the hotel's focus on airport convenience makes it an excellent choice for short stays.
Breakfast at the hotel is a highlight, receiving high praise for its quality, variety and early availability, making it perfect for those with early flights. Similarly, dinner options are well-received, especially the buffet, although some guests desire more variety and better service.
Rooms are noted for their cleanliness, comfort and essential amenities, although some guests report issues with noise and dim lighting. Overall, the rooms provide a cozy environment suitable for brief stopovers.
The hotel's cleanliness generally meets guests' expectations, despite occasional lapses in certain areas. Praise is often directed towards the attentive and friendly staff, who significantly enhance the overall guest experience.
Mixed feedback exists regarding the Wi-Fi and gym facilities. While Wi-Fi availability is appreciated, inconsistencies in performance are noted. The gym is valued for its convenience and basic equipment but requires updates and better maintenance.
Parking facilities are praised for being secure and conveniently located with the added benefit of a free shuttle service to the airport. While some guests mention extra charges and minor maintenance issues, the parking is generally well-regarded.
Guests frequently commend the comfort of the beds, highlighting them as a key feature that ensures restful sleep. The hotel's four-star rating is reflected in its cost-benefit ratio, cleanliness and overall service quality, despite minor shortcomings like the lack of a swimming pool and some service inconsistencies.
In summary, Hampton by Hilton Guarulhos Airport is highly recommended for its strategic location, quality breakfast, comfortable rooms and efficient staff, making it a reliable option for travelers needing a convenient and comfortable stopover near Guarulhos Airport.
Categories
Breakfast at the hotel is a highlight, receiving high praise for its quality, variety and early availability, making it perfect for those with early flights. Similarly, dinner options are well-received, especially the buffet, although some guests desire more variety and better service.
Rooms are noted for their cleanliness, comfort and essential amenities, although some guests report issues with noise and dim lighting. Overall, the rooms provide a cozy environment suitable for brief stopovers.
The hotel's cleanliness generally meets guests' expectations, despite occasional lapses in certain areas. Praise is often directed towards the attentive and friendly staff, who significantly enhance the overall guest experience.
Mixed feedback exists regarding the Wi-Fi and gym facilities. While Wi-Fi availability is appreciated, inconsistencies in performance are noted. The gym is valued for its convenience and basic equipment but requires updates and better maintenance.
Parking facilities are praised for being secure and conveniently located with the added benefit of a free shuttle service to the airport. While some guests mention extra charges and minor maintenance issues, the parking is generally well-regarded.
Guests frequently commend the comfort of the beds, highlighting them as a key feature that ensures restful sleep. The hotel's four-star rating is reflected in its cost-benefit ratio, cleanliness and overall service quality, despite minor shortcomings like the lack of a swimming pool and some service inconsistencies.
In summary, Hampton by Hilton Guarulhos Airport is highly recommended for its strategic location, quality breakfast, comfortable rooms and efficient staff, making it a reliable option for travelers needing a convenient and comfortable stopover near Guarulhos Airport.
Hotel with Spa
This hotel offers a spa and wellness center, along with a fitness center. It is conveniently located near the airport and provides a free airport shuttle. The hotel also includes a health club.
Business Hotel
Featuring comfortable accommodations and business amenities, this hotel is a practical option for business travelers. It provides essential services and a convenient location near the airport, ensuring a seamless travel experience.
Hotel with Parking
Located a short drive from the airport, this hotel offers a free shuttle service for guests. It is ideal for travelers seeking convenience near the airport.
Accessible Hotel
Hampton by Hilton Guarulhos Airport is wheelchair accessible and has features such as a stair-free path to the entrance, a well-lit path to the entrance, a wheelchair-accessible gym, parking, registration desk, and a path to the elevator. They also offer a Queen Accessible Room with Roll-In Shower. A free airport shuttle is available.
Hotel with Gym
This hotel provides a 24-hour fitness center, allowing guests to exercise at their convenience. It also has a garden and a spa/wellness center, offering additional options for relaxation and well-being.
Hotel Taking Steps Towards Sustainability
4-Star Hotel
Guest Reviews
The Hampton by Hilton Guarulhos Airport receives overall positive reviews for its strategic and convenient location, particularly from those in transit or with early flights from Guarulhos Airport. The proximity to the airport and the regular shuttle service are frequently highlighted as major benefits, making it an ideal choice for travelers with layovers or needing quick access to the airport terminals.
Guests appreciate the short distance to the airport with many noting it as just a few minutes away by shuttle or car. The free transfer service to and from the airport is a popular amenity, praised for its punctuality and convenience.
Although the hotel is situated far from São Paulo's city center and its attractions, this aspect does not seem to detract significantly from its appeal for travelers focused on airport convenience. The hotel's services, including breakfast availability from early morning hours and responsive staff, enhance the overall experience, making it suitable for short stays and overnight connections. For those needing a dependable and comfortable place to rest between flights, this hotel emerges as a consistently recommended choice.
Guests at Hampton by Hilton Guarulhos Airport have shared overwhelmingly positive opinions about the hotel's breakfast offerings. The breakfast is widely praised for being very good to excellent with numerous comments highlighting the variety and quality of the options available. Reviewers appreciate the extensive selection of both hot and cold dishes, including fresh fruits, bread and cakes. Many find the breakfast delicious, nutritious and well-prepared with some even calling it "amazing" and "fantastic."
One of the standout features is the flexible schedule with breakfast available from as early as 4:00 or 4:30 AM, making it convenient for travelers with early flights. The practicality of the timing is frequently mentioned as a significant advantage, providing ease for those on tight schedules.
Complimentary features like the airport shuttle service and the accommodating breakfast hours add to the overall positive experience, making it a favorable choice for those needing a short stay near the airport. Despite some mentions of minor drawbacks such as occasional cold food or limited variety of certain items, the general consensus is that the breakfast at Hampton by Hilton Guarulhos Airport is a key highlight of the stay, often noted for its value for money and the excellent service provided by the staff.
The dining experience at Hampton by Hilton Guarulhos Airport offers a mixed range of reviews, but generally leans towards the positive. Guests often highlight the quality and variety of food available with frequent commendations on the excellent dinner and buffet options. The restaurant is praised for offering many options, including à la carte and buffet meals, which are appreciated for their good value for money. Service, though sometimes reported as slow, generally delivers satisfying meals and the bar boasts well-prepared snacks and drinks. The dinner buffet is frequently described as delicious with a good array of dishes that make it a convenient choice, especially given the hotel's location.
However, while many guests enjoy the food, some feedback points to areas for improvement, such as the need for more varied meal options and better service at times. There are occasional remarks about the food temperature and seasoning. Despite these points, the restaurant's overall ambiance and the quality of meals, including breakfast and lunch, contribute positively to guests' stays. The evening dinner buffet and à la carte options are especially noted for being tasty and reasonably priced. Additionally, the restaurant is appreciated for its convenience with all-day buffet options, making it a reliable choice for travelers.
Hampton by Hilton Guarulhos Airport offers rooms that guests generally find clean, comfortable and well-equipped with necessary amenities. The spaciousness of many rooms is frequently praised, along with comfortable beds and modern decor. The bathrooms are often described as spacious and featuring excellent showers.
However, some guests mention that the rooms can be noisy due to both airport traffic and thin walls. Soundproofing could be improved to enhance the overall comfort. Many rooms are characterized as dimly lit, which detracts from the overall ambiance. While the air conditioning units in some rooms are noted as functioning well, there are occasional complaints about inefficiency and noise.
Cleanliness receives mixed reviews. Many guests found the rooms to be very clean, but a few reported issues with cleanliness upon arrival. Another recurring point is the small size of some rooms, which might not meet everyone's expectation.
Despite a few criticisms, the rooms at Hampton by Hilton Guarulhos Airport seem to offer a comfortable stay with essential amenities, convenient for short stopovers or brief stays, especially considering its proximity to the airport.
Hampton by Hilton Guarulhos Airport receives numerous accolades for the comfort of its beds, frequently highlighted by guests as a defining feature of their stay. Reviewers consistently praise the beds for being very comfortable, soft and accommodating, often mentioning the excellent quality of pillows and bedding. The beds are described as spacious and silent, ensuring a restful night's sleep even amidst a high flow of guests.
Additionally, the hotel rooms are noted to be clean and well-furnished with beds that meet guests' expectations for comfort and support. The ample size and softness of the beds are recurrent themes with many users describing the mattresses as super comfortable and perfect for a quick transit stay. Despite a few mentions of beds being too soft or firm for some tastes, the overall sentiment leans heavily towards satisfaction.
The combination of spacious, well-equipped rooms and high-quality bedding makes Hampton by Hilton Guarulhos Airport a preferred choice for travelers seeking comfort and reliability for interim stays. While some minor critiques about mattress care and firmness exist, the prevailing opinion underscores the hotel's commitment to providing a comfortable and restful environment for its guests.
Hampton by Hilton Guarulhos Airport receives mixed feedback regarding its cleanliness with a strong lean towards positive experiences. Many guests appreciate the hotel's neat and tidy rooms, emphasizing that the accommodations are very clean, cozy and comfortable. The appearance of common areas like the reception, parking lot and restaurant also garners praise for their cleanliness. Positive remarks often highlight the sparkling clean rooms, well-maintained facilities and excellent hygiene practices, especially noticeable during breakfast hours. Many visitors find the hotel's linens and towels clean and the accommodations meet their expectations.
However, some guests have noted areas needing improvement in cleanliness. A few rooms were reportedly found with dirty fixtures, dusty carpets or bathrooms that could use more rigorous cleaning. Instances of unsatisfactory bathroom hygiene, dusty corridors and occasional oversight by cleaning staff, such as not knocking before entering, were also mentioned. Despite these occasional lapses, the overall sentiment leans towards satisfaction with the hotel's cleanliness and comfort, making it a generally reliable choice for travelers passing through Guarulhos Airport.
The staff at Hampton by Hilton Guarulhos Airport has consistently been praised for their friendliness, politeness and efficiency. Many guests highlighted the exceptional service and attentiveness they received throughout their stay, making them feel very welcomed and well-cared-for. Staff members are often described as helpful, accommodating and quick to respond to guests' needs. The reception team, in particular, garnered positive feedback for speaking good English, providing professional and prompt assistance and maintaining a cheerful and courteous demeanor. Guests also appreciated the warm hospitality with some specifically noting the efforts made by individuals like David and Rafael from the front desk. While there were occasional remarks about the need for retraining and instances of unfriendly behavior, the overwhelming consensus is that the staff contributes significantly to a pleasant and comfortable stay at the hotel. Overall, the combination of supportive and friendly service, paired with clean rooms and good food, ensures that guests feel valued and are likely to return.
Hampton by Hilton Guarulhos Airport offers a mixed bag when it comes to Wi-Fi services, yet there are several positive aspects worth noting. Guests frequently highlight the availability of free Wi-Fi throughout the hotel, which is a great convenience for travelers. Many reviewers appreciated the good Wi-Fi connectivity both in reception areas and rooms with some mentioning that the connection was fast and reliable. High-speed internet is also reportedly available, making it easier for those who need to stay connected for business or personal reasons.
However, there have been mentions of inconsistent performance. Some guests experienced very slow internet speeds or noted that the Wi-Fi signal did not reach their rooms effectively. Additionally, the Wi-Fi quality seemed to degrade at night for some visitors and a few remarked that the internet service was not working at all times.
Despite these mixed reviews on Wi-Fi quality, the hotel staff received consistently positive feedback for their attentiveness and kindness, which may help mitigate any inconvenience caused by occasional connectivity issues. For those who prioritize good internet access during their stay, the general sentiment is cautiously optimistic but varied, suggesting a somewhat hit-or-miss experience.
The gym facilities at Hampton by Hilton Guarulhos Airport have received mixed reviews from guests, reflecting both positive and negative experiences. On the bright side, many visitors appreciated the gym's well-maintained and clean environment, highlighting it as well-equipped and featuring good, functional equipment. Some reviews also mentioned the convenience of a gym that is open 24 hours, offering accessibility for travelers with varying schedules.
However, there were several mentions of the gym being small and in need of updating. Some guests found the space to be inadequately maintained with reports of broken machines and outdated equipment. A few reviews expressed concerns about cleanliness and overall safety, describing it as dangerous and in need of significant attention.
In summary, while the gym at Hampton by Hilton Guarulhos Airport has qualities that meet the basic fitness needs, there's a clear need for improvements in size, maintenance and safety to ensure a more positive experience for all guests.
Guests at Hampton by Hilton Guarulhos Airport frequently commend the hotel's parking facilities for being secure and easy to use. The parking areas are well-organized and provide ample space with the bonus of free parking being a highlight for many. The availability of a private garage next to the hotel adds an extra layer of convenience.
Despite some reviews noting extra charges for parking and inadequate maintenance in certain spots, such as occasional puddles of water and dim lighting, the overall sentiment remains positive due to the competitive pricing compared to other hotels and the large, dedicated car park. The presence of a security guard in the parking lot further enhances guests' sense of safety.
Additionally, the hotel offers a free shuttle service to and from GRU airport, which guests find extremely useful, especially for quick layovers. While some suggest improvements in shuttle frequency and capacity, the overall feedback highlights a reliable and helpful service with polite and accommodating drivers. The combination of good parking facilities and efficient airport transport makes Hampton by Hilton Guarulhos Airport a convenient choice for travelers.
'Hampton by Hilton Guarulhos Airport' delivers a standard four-star experience with adequate facilities and services that cater to the needs of travelers, especially those seeking a quick rest after a long-haul flight. It boasts top-notch amenities and excellent customer service that aligns with its four-star rating. Rooms are consistently praised for their cleanliness and hygiene, meeting the expectations set for a four-star establishment.
While the hotel is recognized for its excellent cost-benefit ratio, some guests felt certain aspects did not meet the Hilton brand's usual standards. Specific criticisms included the absence of a swimming pool, no open areas and a lack of direct shuttle service to the Azul terminal. Additionally, some guests experienced inconsistencies in quality service, such as the need to pay for plastic sheeting and the lack of a good restoration service.
Despite these drawbacks, the hotel's proximity to the airport, efficient scheduling services and friendly breakfast service have garnered positive feedback. The overall facilities, while appearing somewhat outdated to some guests, still maintain the four-star quality expected with good room standards and fair cost-benefit results. However, the hotel could benefit from updates to align more closely with modern expectations and the Hilton brand's reputation.
Hampton by Hilton Guarulhos Airport is frequently highlighted as a suitable choice for business travelers. Reviewed positively for its comprehensive renovation and modern decor, the hotel provides excellent business-friendly amenities and services. Guests appreciate features such as a functional and efficient business center, comfortable workspaces and good internet connections, all of which are crucial for business use. The business desk and comfortable chairs in the rooms further enhance the productivity of those on business trips.
The hotel’s proximity to the airport and its free, punctual shuttle service make it highly convenient for layovers or quick trips. Business travelers value the professional staff and efficient services tailored to their needs. Conference rooms are available for meetings and the availability of a printer for boarding pass printing is a thoughtful touch for those on the go. Despite being perceived as a bit expensive, the facility is considered to offer good value for money given its numerous business amenities and excellent service.
While there are no specific comments on unique business facilities in some reviews, the overall consensus is that Hampton by Hilton Guarulhos Airport is an ideal and reasonable accommodation for those on business trips, ensuring a seamless and productive stay.
Hampton by Hilton Guarulhos Airport stands out as a highly accessible hotel, proving to be a convenient choice for travelers, particularly those needing special accommodations. The hotel boasts accessible and comfortable rooms, paired with efficient service, ensuring a pleasant stay at a reasonable price. Many guests highlighted the ease of accessibility to the hotel from São Paulo-Guarulhos International Airport (GRU) through a reliable, free shuttle service that operates around the clock. This seamless airport transfer service, appreciated for its consistency and timeliness, makes transit smooth and hassle-free.
The hotel's strategic location, proximity to the airport and accessible parking further add to its convenience. Various facilities and spaces within the hotel are designed to be wheelchair accessible, reflecting the hotel's commitment to inclusivity. Overall, Hampton by Hilton Guarulhos Airport offers a blend of comfort, accessibility and strategic advantages, making it a reliable choice for disabled guests and those traveling through São Paulo's primary airport.
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Location
Guests appreciate the short distance to the airport with many noting it as just a few minutes away by shuttle or car. The free transfer service to and from the airport is a popular amenity, praised for its punctuality and convenience.
Although the hotel is situated far from São Paulo's city center and its attractions, this aspect does not seem to detract significantly from its appeal for travelers focused on airport convenience. The hotel's services, including breakfast availability from early morning hours and responsive staff, enhance the overall experience, making it suitable for short stays and overnight connections. For those needing a dependable and comfortable place to rest between flights, this hotel emerges as a consistently recommended choice.
Breakfast
One of the standout features is the flexible schedule with breakfast available from as early as 4:00 or 4:30 AM, making it convenient for travelers with early flights. The practicality of the timing is frequently mentioned as a significant advantage, providing ease for those on tight schedules.
Complimentary features like the airport shuttle service and the accommodating breakfast hours add to the overall positive experience, making it a favorable choice for those needing a short stay near the airport. Despite some mentions of minor drawbacks such as occasional cold food or limited variety of certain items, the general consensus is that the breakfast at Hampton by Hilton Guarulhos Airport is a key highlight of the stay, often noted for its value for money and the excellent service provided by the staff.
Dinner
However, while many guests enjoy the food, some feedback points to areas for improvement, such as the need for more varied meal options and better service at times. There are occasional remarks about the food temperature and seasoning. Despite these points, the restaurant's overall ambiance and the quality of meals, including breakfast and lunch, contribute positively to guests' stays. The evening dinner buffet and à la carte options are especially noted for being tasty and reasonably priced. Additionally, the restaurant is appreciated for its convenience with all-day buffet options, making it a reliable choice for travelers.
Rooms
However, some guests mention that the rooms can be noisy due to both airport traffic and thin walls. Soundproofing could be improved to enhance the overall comfort. Many rooms are characterized as dimly lit, which detracts from the overall ambiance. While the air conditioning units in some rooms are noted as functioning well, there are occasional complaints about inefficiency and noise.
Cleanliness receives mixed reviews. Many guests found the rooms to be very clean, but a few reported issues with cleanliness upon arrival. Another recurring point is the small size of some rooms, which might not meet everyone's expectation.
Despite a few criticisms, the rooms at Hampton by Hilton Guarulhos Airport seem to offer a comfortable stay with essential amenities, convenient for short stopovers or brief stays, especially considering its proximity to the airport.
Beds
Additionally, the hotel rooms are noted to be clean and well-furnished with beds that meet guests' expectations for comfort and support. The ample size and softness of the beds are recurrent themes with many users describing the mattresses as super comfortable and perfect for a quick transit stay. Despite a few mentions of beds being too soft or firm for some tastes, the overall sentiment leans heavily towards satisfaction.
The combination of spacious, well-equipped rooms and high-quality bedding makes Hampton by Hilton Guarulhos Airport a preferred choice for travelers seeking comfort and reliability for interim stays. While some minor critiques about mattress care and firmness exist, the prevailing opinion underscores the hotel's commitment to providing a comfortable and restful environment for its guests.
Cleanliness
However, some guests have noted areas needing improvement in cleanliness. A few rooms were reportedly found with dirty fixtures, dusty carpets or bathrooms that could use more rigorous cleaning. Instances of unsatisfactory bathroom hygiene, dusty corridors and occasional oversight by cleaning staff, such as not knocking before entering, were also mentioned. Despite these occasional lapses, the overall sentiment leans towards satisfaction with the hotel's cleanliness and comfort, making it a generally reliable choice for travelers passing through Guarulhos Airport.
Staff
Wi-Fi
However, there have been mentions of inconsistent performance. Some guests experienced very slow internet speeds or noted that the Wi-Fi signal did not reach their rooms effectively. Additionally, the Wi-Fi quality seemed to degrade at night for some visitors and a few remarked that the internet service was not working at all times.
Despite these mixed reviews on Wi-Fi quality, the hotel staff received consistently positive feedback for their attentiveness and kindness, which may help mitigate any inconvenience caused by occasional connectivity issues. For those who prioritize good internet access during their stay, the general sentiment is cautiously optimistic but varied, suggesting a somewhat hit-or-miss experience.
Gym
However, there were several mentions of the gym being small and in need of updating. Some guests found the space to be inadequately maintained with reports of broken machines and outdated equipment. A few reviews expressed concerns about cleanliness and overall safety, describing it as dangerous and in need of significant attention.
In summary, while the gym at Hampton by Hilton Guarulhos Airport has qualities that meet the basic fitness needs, there's a clear need for improvements in size, maintenance and safety to ensure a more positive experience for all guests.
Parking
Despite some reviews noting extra charges for parking and inadequate maintenance in certain spots, such as occasional puddles of water and dim lighting, the overall sentiment remains positive due to the competitive pricing compared to other hotels and the large, dedicated car park. The presence of a security guard in the parking lot further enhances guests' sense of safety.
Additionally, the hotel offers a free shuttle service to and from GRU airport, which guests find extremely useful, especially for quick layovers. While some suggest improvements in shuttle frequency and capacity, the overall feedback highlights a reliable and helpful service with polite and accommodating drivers. The combination of good parking facilities and efficient airport transport makes Hampton by Hilton Guarulhos Airport a convenient choice for travelers.
4 Star
While the hotel is recognized for its excellent cost-benefit ratio, some guests felt certain aspects did not meet the Hilton brand's usual standards. Specific criticisms included the absence of a swimming pool, no open areas and a lack of direct shuttle service to the Azul terminal. Additionally, some guests experienced inconsistencies in quality service, such as the need to pay for plastic sheeting and the lack of a good restoration service.
Despite these drawbacks, the hotel's proximity to the airport, efficient scheduling services and friendly breakfast service have garnered positive feedback. The overall facilities, while appearing somewhat outdated to some guests, still maintain the four-star quality expected with good room standards and fair cost-benefit results. However, the hotel could benefit from updates to align more closely with modern expectations and the Hilton brand's reputation.
Business
The hotel’s proximity to the airport and its free, punctual shuttle service make it highly convenient for layovers or quick trips. Business travelers value the professional staff and efficient services tailored to their needs. Conference rooms are available for meetings and the availability of a printer for boarding pass printing is a thoughtful touch for those on the go. Despite being perceived as a bit expensive, the facility is considered to offer good value for money given its numerous business amenities and excellent service.
While there are no specific comments on unique business facilities in some reviews, the overall consensus is that Hampton by Hilton Guarulhos Airport is an ideal and reasonable accommodation for those on business trips, ensuring a seamless and productive stay.
Accessible
The hotel's strategic location, proximity to the airport and accessible parking further add to its convenience. Various facilities and spaces within the hotel are designed to be wheelchair accessible, reflecting the hotel's commitment to inclusivity. Overall, Hampton by Hilton Guarulhos Airport offers a blend of comfort, accessibility and strategic advantages, making it a reliable choice for disabled guests and those traveling through São Paulo's primary airport.
No, Hampton by Hilton Guarulhos Airport doesn't have any pool.
Yes, a spa is available at Hampton by Hilton Guarulhos Airport.
No, Hampton by Hilton Guarulhos Airport doesn't allow dogs.
Yes, parking facilities are available at Hampton by Hilton Guarulhos Airport.
Yes, Hampton by Hilton Guarulhos Airport has a gym.
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