Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSleep Inn Aeroporto de Guarulhos - São Paulo is highly praised for its strategic location, just a 10-minute drive from Guarulhos Airport, making it a perfect option for travelers needing a convenient overnight stay. The complimentary and efficient airport shuttle service is frequently highlighted as a significant advantage. The hotel is also noted for its clean, comfortable rooms and smooth check-in and check-out processes.
Breakfast receives mostly positive feedback, described as very good with a variety of options including healthy choices. The early start time is convenient for those with early flights. Despite some critique regarding variety and quality of certain items, the overall sentiment is positive.
Dinner at the hotel's on-site restaurant gets mixed reviews. While the convenience and fair pricing are appreciated, the limited menu and lack of a la carte options are points of contention. Guests find the dinner buffet tasty and reasonably priced but suggest improvements in variety and quality.
The rooms are clean, modern and comfortable, though some guests find them smaller than expected and lacking in soundproofing. Despite these minor issues, the general consensus is that the rooms are well-equipped for short stays, enhanced by good air conditioning and water pressure.
Cleanliness is a strong point with guests consistently describing the hotel as tidy and well-maintained. Isolated incidents of cleaning oversights do not detract from the overall perception of high standards of cleanliness.
The staff at Sleep Inn is largely praised for their friendliness, professionalism and attentiveness, especially the front desk team. While language barriers and occasional service issues are mentioned, the overall experience with the staff is positive.
The hotel's Wi-Fi service garners mixed reviews with some guests experiencing reliable connections and others facing frequent disconnections. The gym, though small, is appreciated for its variety of equipment and functionality.
Parking is available but comes with additional fees and some guests find the setup inconvenient and confusing. However, it is secure and suitable for those with vehicles.
Family services are well-catered with provisions like baby cribs and bathtubs upon request and the hotel's proximity to the airport adds to its practicality for families. Noise issues and minor inconveniences are noted but do not significantly detract from its family-friendly environment.
Beds are often highlighted as comfortable, though some guests find the pillows too thin and mattresses too stiff. Overall, the rooms are conducive to a restful stay despite these minor drawbacks.
As a three-star hotel, Sleep Inn Aeroporto de Guarulhos - São Paulo is considered a practical and convenient choice, offering good value for money with basic yet adequate facilities and services. The consistent shuttle service to the airport adds to the overall convenience, making it a reliable option for budget-conscious travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Sleep Inn offers practical and comfortable accommodations close to the airport, ideal for short family stays during travels.
Business Hotel
Offering practical amenities and a convenient location, this hotel is suitable for business travelers needing easy access to the airport. It provides essential services to ensure a comfortable and efficient stay.
Hotel with Parking
Parking is listed as one of the facilities available at Sleep Inn Aeroporto de Guarulhos - São Paulo.
Hotel with Gym
The hotel includes a fitness center and offers fitness classes. It also has a 24-hour fitness center, providing convenient access to exercise equipment.
3-Star Hotel
The Sleep Inn is known for its excellent location and service. It is a comfortable option for travelers needing airport proximity. The hotel provides essential amenities for a restful stay.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Double Room with Extra BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as garden views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Sleep Inn Aeroporto de Guarulhos - São Paulo receives consistent praise for its strategic location, particularly its close proximity to Guarulhos Airport. This makes it an excellent choice for travelers needing a convenient overnight stay near the airport. Guests frequently highlight the convenience brought by the free airport shuttle service, which operates efficiently to and from the terminals.
Many reviews emphasize the hotel's practical value, especially for those with layovers or early flights. The location is described as perfect for quick access to the airport with several guests noting it's only about a 10-minute drive away.
Besides the advantageous location, the hotel is also lauded for its clean and comfortable rooms, which provide a restful environment for short stays. The breakfast offered is noted to be very good and the check-in and check-out processes are often described as fast and smooth.
Overall, the Sleep Inn Aeroporto de Guarulhos - São Paulo is considered a practical and comfortable stopover for travelers in transit through São Paulo, thanks to its proximity to the airport, reliable shuttle service and accommodating facilities.
Breakfast
Guest opinions about the breakfast at Sleep Inn Aeroporto de Guarulhos - São Paulo range widely, but the overall sentiment leans positive. Many reviewers describe the breakfast as very good, delicious or excellent, highlighting the variety and abundance of options available. A significant number of guests appreciated the healthy food choices, including fruits and gluten-free options. The breakfast service starts early, which is convenient for travelers with early flights.
However, there are also mentions of areas needing improvement. Some guests felt that the breakfast lacked variety or that certain items were overcooked or not of the highest quality. There were recurring comments about the need for better quality in options like the orange juice and scrambled eggs. Despite these critiques, most found the breakfast satisfactory with several noting it as a good start to the day. The offer of a takeaway breakfast option for early departures also received positive remarks. Overall, the breakfast at Sleep Inn Aeroporto de Guarulhos - São Paulo is generally well-received with guests finding it a valuable part of their stay.
Dinner
The dinner experience at Sleep Inn Aeroporto de Guarulhos - São Paulo garners mixed reviews. On the positive side, many guests appreciate the convenience of the on-site restaurant, noting that it offers a good dinner buffet with fair prices and tasty food. The restaurant is described as nice, pleasant and meeting the expectations of travelers, especially given its proximity to the airport. The availability of dinner service until 10 pm provides flexibility for late arrivals. Some reviews highlight excellent dinner options and generous, well-priced dishes, while others praise the buffet for being delicious, varied and reasonable in cost.
However, there are notable areas where improvements could be made. Guests frequently mention that the dinner menu is limited and lacks variety with some finding the food bland or of low quality. The a la carte dining option is unavailable, which leaves only the buffet, further limiting choice. Some guests feel that the pricing is high for what is offered with complaints about overpriced meals and drinks. Service issues such as slow replenishment of the buffet, unclean tables and occasional poor customer service also detract from the dining experience.
Overall, while the restaurant at Sleep Inn Aeroporto de Guarulhos provides adequate and sometimes enjoyable dining options, there is room for enhancement in variety, quality and service efficiency to better meet guest expectations.
Rooms
Sleep Inn Aeroporto de Guarulhos in São Paulo offers a mix of experiences, primarily highlighting its clean and modern rooms. Guests frequently appreciated the hotel's new facilities, comfortable beds and the overall cleanliness. Numerous reviews emphasized the spaciousness of the accommodations, making a short stay pleasant and functional, particularly for travelers passing through the nearby airport.
Despite the positive feedback on comfort and cleanliness, some guests noted that rooms were often smaller than expected and lacked sufficient soundproofing, which sometimes led to disturbances from hallway noise. Although the bathrooms varied in condition and occasionally space was tight, guests still found the facilities generally adequate.
The proximity to the airport was a major plus with the convenience of shuttle services being a standout feature. Some reviews mentioned efficient air conditioning and good water pressure, enhancing the comfort of the stay.
While the minimalist and modern design was appealing to many, some found the amenities basic and missed having items like blankets in the room. Cleanliness was consistently noted, even though a few reviews flagged isolated incidents of dusty or poorly cleaned rooms. In terms of hotel infrastructure, the presence of a small store and gym facilities added to the overall convenience.
Overall, Sleep Inn Aeroporto de Guarulhos - São Paulo is a solid choice for travelers seeking a clean, comfortable and conveniently located hotel near the airport, balancing good value with essential comforts.
Beds
Sleep Inn Aeroporto de Guarulhos - São Paulo boasts a reputation for comfort, particularly when it comes to its beds. Guests frequently highlight the beds as being very comfortable with many appreciating their softness and good size. The rooms, while sometimes noted as being on the smaller side, are described as clean and tidy, further enhancing the overall restful experience.
Though the majority of feedback points to guests enjoying a good night's sleep, there are occasional mentions of less favorable aspects. Some visitors have found the pillows to be too thin or low and noted a preference for more or firmer pillows. There were also a few remarks about the stiffness of the mattresses and a desire for improvement in bed quality.
Despite these minor drawbacks, the consensus leans heavily towards positive with many appreciating the good, clean bedding and the general sense of comfort provided by the beds. Additional comments also praised the tranquil atmosphere, even with the hotel's proximity to the airport, allowing for a peaceful and restful stay.
Cleanliness
The reviews for Sleep Inn Aeroporto de Guarulhos - São Paulo overwhelmingly praise the cleanliness of the hotel. Guests consistently describe the rooms as clean, comfortable and well-maintained. The hotel facilities are notably tidy and modern with common areas such as the lobby kept spotless and regularly checked by staff. The spacious rooms also contribute to a pleasant stay, ensuring guests feel adequately accommodated. Despite a few isolated complaints about specific cleaning oversights like unpleasant odors or mold in the bathrooms, the general consensus highlights a high standard of cleanliness, making the hotel a reliable choice for travelers seeking a clean and comfortable environment near the airport. Additionally, the affordable pricing compared to other hotels in the area is a frequently mentioned advantage.
Staff
The Sleep Inn Aeroporto de Guarulhos - São Paulo receives largely positive remarks for its staff in guest reviews. The common sentiment highlights the staff’s friendliness, professionalism and attentiveness. Guests consistently praise the courteous and efficient service, indicating good customer service and hospitality. The front desk, including specific mention of individuals like Mr. Youseff, receives particular commendation for providing excellent reception service. The attentiveness of the team extends from reception to drivers with many mentioning the helpfulness in arranging transport to the airport and dealing with luggage.
Although most employees are noted for their polite and helpful demeanor, there are consistent mentions of language barriers and a lack of assistance from specific staff members, especially during night shifts. Some guests also experienced issues with slow check-in/check-out processes and unwelcoming attitudes from a few reception staff. Nevertheless, the overall experience with the staff is positive, reflecting a professional and supportive environment that can enhance one's stay at the hotel.
Wi-Fi
The Wi-Fi service at Sleep Inn Aeroporto de Guarulhos - São Paulo generally shows mixed feedback from guests. Many guests praised its reliability, describing the internet as well-maintained and offering good coverage throughout the hotel and individual rooms. Some found the Wi-Fi connection strong and the speed satisfactory, allowing smooth work and communication. However, there were significant recurring issues. Several guests experienced frequent disconnections and unstable connections with Wi-Fi dropping out or being very slow at times. Others mentioned challenges in connecting to the Wi-Fi or faced technical issues right from the start, sometimes needing to reconnect frequently. While a number of reviews highlighted a good and responsive Wi-Fi experience, the consistency of the service varied, indicating room for improvement in providing a reliable internet connection for all users.
Gym
The gym at Sleep Inn Aeroporto de Guarulhos - São Paulo offers a variety of equipment including treadmills and a multifunction machine, providing a functional space for those looking to maintain their fitness routine during their stay. Despite being described as tiny and small by some guests, it generally meets expectations with air-conditioned treadmills and a good selection of equipment. However, there were occasional reports of some equipment not working. Overall, the gym is considered a positive feature of the hotel with several guests noting its availability and convenience.
Parking
The Sleep Inn Aeroporto de Guarulhos in São Paulo offers a range of parking options, suitable and secure, making it practical for guests with vehicles. The parking services are noted for their accessibility and safety, but they come with an additional fee, which some guests find to be on the higher side. The hotel has its own covered parking area, which adds a layer of convenience.
However, there are no complimentary parking options available and the costs can add up. Additionally, the parking system may come across as confusing with some guests reporting a lack of clear instructions and coordination. Accessing the parking can be a bit challenging due to poor maintenance of surrounding public roads and a tight parking area. Guests with luggage might find the setup slightly inconvenient, as they need to park in a way that can disturb other guests.
There are alternatives nearby, including long-stay parking lots with shuttle services that are considered budget-friendly. Overall, while the parking facilities cater to a variety of needs, the extra charges and occasional confusion may require guests to plan accordingly.
Family
The Sleep Inn Aeroporto de Guarulhos in São Paulo emerges as a commendable option for families in transit through São Paulo. Its family-oriented facility services cater well to various family groups, offering friendly accommodations along with specific services aimed at enhancing family comfort. Guests appreciated the availability of early check-in and the provision of baby cribs and bathtubs upon request.
The hotel’s location next to the airport and its reasonable pricing make it a practical stopover. The neat and clean rooms, although noted by some as being on the smaller side, generally provide comfort, making it a viable option for families. However, there were some reports of noise issues caused by children and an occasional lack of quick assistance for elderly guests.
The breakfast, praised by many, does not cater to those with gluten and milk restrictions. Despite these minor inconveniences, the hotel’s overall family-friendly atmosphere and helpful staff, particularly with baby-related needs like bottle sterilization, contribute positively to the guest experience.
3 Star
Sleep Inn Aeroporto de Guarulhos - São Paulo offers a practical and convenient option for travelers in transit near São Paulo's Guarulhos airport. With its excellent location, it serves as an ideal choice for those needing a layover or an overnight stay. The hotel is generally praised for its good value for money and cost-benefit ratio, making it a suitable option for budget-conscious travelers.
Guests noted the basic yet adequate facilities and services for a three-star hotel with quick check-in and check-out processes and friendly, English-speaking staff. Frequent shuttle rides to the airport add to the convenience, although some did find the morning shuttles to be full, necessitating a taxi ride.
Rooms are expectedly small and functional, designed primarily for short stays. However, some reviewers were disappointed with specific aspects such as the condition of the towels and the bathroom setup, which lacks a door or threshold, leaving the area wet and uncomfortable.
Overall, while some guests felt the hotel could offer more for its price, especially compared to other three-star accommodations, it remains a favored choice for its strategic location and practical offerings near Guarulhos airport.
Business
Sleep Inn Aeroporto de Guarulhos - São Paulo caters exceptionally well to business travelers, making it a highly recommended option for those on business trips. The hotel is praised for its excellent cost-benefit ratio and practical facilities. It's deemed particularly suitable for business purposes with its good accommodations and useful business-related amenities.
The hotel provides a range of business-friendly services, including quiet and well-equipped business conference rooms and meeting spaces. The reception staff, although noted for not speaking English, are considered part of the great team that enhances the overall experience. Rooms are clean and comfortable, ensuring a restful stay conducive to business productivity. Additionally, the quality breakfast and proximity to the airport contribute to its practicality, ideal for layovers or quick business trips in the region.
While some aspects, like breakfast inclusion, depend on the rate booked, the overall functionality and modernity of the facilities are highlighted as excellent for business needs. Frequent guests reinforce the value offered to business travelers, making Sleep Inn Aeroporto de Guarulhos a reliable choice for professional stays.
Accessible
Sleep Inn Aeroporto de Guarulhos - São Paulo stands out for its accessibility features, making it a practical choice for travelers with disabilities. The hotel provides well-accessible accommodations and is equipped with accessible rooms, enhancing comfort for those with mobility challenges. Its ergonomics and overall safety measures contribute to a hassle-free experience. Guests appreciate the hotel’s excellent new facilities with rooms well adapted for individuals unable to move freely.
The location is also highly convenient, being near the airport and offering a free, punctual airport transfer shuttle service, adding to the ease of logistics. Free parking and good accessibility for Uber services further increase its practicality. The hotel is well-insulated against noise, ensuring a peaceful stay despite its proximity to the airport.
However, there are a few limitations such as the absence of lifts and ramps and some accessible facilities not meeting demand. Consequently, accessibility is sometimes reliant on cars or Uber. Despite these points, the hotel largely provides good service, cordiality from the staff and a satisfactory stay for guests needing accessible accommodations.
No, Sleep Inn Aeroporto de Guarulhos - São Paulo doesn't have any pool.
No, a spa isn't available at Sleep Inn Aeroporto de Guarulhos - São Paulo.
No, Sleep Inn Aeroporto de Guarulhos - São Paulo doesn't allow dogs.
Yes, parking facilities are available at Sleep Inn Aeroporto de Guarulhos - São Paulo.
Yes, Sleep Inn Aeroporto de Guarulhos - São Paulo has a gym.