ibis Guarulhos Aeroporto
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Summary of reviewsibis Guarulhos Aeroporto stands out primarily for its exceptional location, making it an optimal choice for travelers due to its proximity to Guarulhos International Airport. Guests frequently praise the ease of airport transfers and quick accessibility, providing hassle-free convenience for early flights or long layovers. The hotel also boasts strategic access to São Paulo’s city center and major highways, benefiting those needing further travel within the region.
The accommodation is generally considered good value for money with clean and comfortable rooms offering practicality for short-term stays. Guests appreciate the spaciousness and cleanliness, despite noting that the facilities could benefit from modernization. The hotel also impresses with its breakfast service, garnering positive feedback for its ample variety and quality, although some guests find it pricey when not included in the daily rate.
The dinner experience receives mixed reviews. While certain dishes, particularly the pizza, are commended, there are criticisms regarding the limited variety and quality of the buffet. Some guests find the food to be basic and reheated. The restaurant staff often receive praise for their friendliness and helpfulness, which positively impacts dining experiences.
Cleanliness is highly praised by many guests, who describe the rooms as clean and well-maintained. However, negative feedback includes reports of dirty bathrooms, mold and issues with room cleanliness, suggesting inconsistency in housekeeping standards.
The staff at ibis Guarulhos Aeroporto are frequently highlighted for their helpfulness, politeness and attentiveness, contributing to a positive guest experience. Nevertheless, there are occasional complaints about slow service and encounters with less professional staff members.
Wi-Fi service at the hotel receives mixed feedback. While some guests find it fast and reliable, others experience slow speeds, weak signals and security concerns. These issues occasionally lead to significant inconvenience for travelers needing to perform essential online activities.
For families, the hotel is praised for its friendly staff and convenient location. However, some challenges are noted, such as limited family room options and occasional shortcomings in room amenities and family-friendly services.
Regarding bedding, many guests find the beds comfortable and clean, suitable for a restful sleep. However, there are varied experiences with bed quality and some guests report uncomfortable mattresses and maintenance issues.
Overall, ibis Guarulhos Aeroporto provides a reliable and practical stay, particularly suited for travelers seeking proximity to the airport. The hotel meets basic expectations with a cost-effective approach, making it a recommended option for short stays and those in transit.
Categories
The accommodation is generally considered good value for money with clean and comfortable rooms offering practicality for short-term stays. Guests appreciate the spaciousness and cleanliness, despite noting that the facilities could benefit from modernization. The hotel also impresses with its breakfast service, garnering positive feedback for its ample variety and quality, although some guests find it pricey when not included in the daily rate.
The dinner experience receives mixed reviews. While certain dishes, particularly the pizza, are commended, there are criticisms regarding the limited variety and quality of the buffet. Some guests find the food to be basic and reheated. The restaurant staff often receive praise for their friendliness and helpfulness, which positively impacts dining experiences.
Cleanliness is highly praised by many guests, who describe the rooms as clean and well-maintained. However, negative feedback includes reports of dirty bathrooms, mold and issues with room cleanliness, suggesting inconsistency in housekeeping standards.
The staff at ibis Guarulhos Aeroporto are frequently highlighted for their helpfulness, politeness and attentiveness, contributing to a positive guest experience. Nevertheless, there are occasional complaints about slow service and encounters with less professional staff members.
Wi-Fi service at the hotel receives mixed feedback. While some guests find it fast and reliable, others experience slow speeds, weak signals and security concerns. These issues occasionally lead to significant inconvenience for travelers needing to perform essential online activities.
For families, the hotel is praised for its friendly staff and convenient location. However, some challenges are noted, such as limited family room options and occasional shortcomings in room amenities and family-friendly services.
Regarding bedding, many guests find the beds comfortable and clean, suitable for a restful sleep. However, there are varied experiences with bed quality and some guests report uncomfortable mattresses and maintenance issues.
Overall, ibis Guarulhos Aeroporto provides a reliable and practical stay, particularly suited for travelers seeking proximity to the airport. The hotel meets basic expectations with a cost-effective approach, making it a recommended option for short stays and those in transit.
Family Friendly Hotel
Ibis provides simple and functional accommodations near the airport, suitable for budget-conscious families needing a quick stopover.
Dog Friendly Hotel
This hotel is pet friendly and provides essential services. It's a practical option for travelers with pets.
Business Hotel
The Ibis Guarulhos offers rooms adapted as offices and rooms for corporate events. It includes a business center, a 24-hour bar, parking, and airport transportation. The hotel provides comfortable, air-conditioned rooms with free Wi-Fi.
Hotel with Parking
This hotel, corresponding to Ibis Budget Guarulhos Aeroporto, provides covered car parking. A shuttle service is also available for guests.
Accessible Hotel
The ibis Guarulhos Aeroporto is a wheelchair accessible hotel with rooms specifically adapted for people with reduced mobility. It has wheelchair access in the restaurant and offers airport transportation.
3-Star Hotel
This Ibis hotel provides modern rooms and essential amenities. It is strategically located near the airport, making it ideal for short stays and layovers. The hotel offers Wi-Fi throughout the property.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
The guest reviews for ibis Guarulhos Aeroporto repeatedly highlight the hotel's prime location as its standout feature. Its close proximity to Guarulhos International Airport makes it an ideal accommodation choice for travelers with early flights or long layovers. The convenience of airport-hotel transfers and quick access to the airport are consistently praised, ensuring a hassle-free experience for visitors.
Guests also appreciate the hotel's strategic location for easy access to the city center and major highways, making it suitable for those needing to navigate São Paulo or continue their journey by car. The surrounding area offers additional convenience with nearby restaurants, bars and shopping centers, blending comfort with practicality.
Reviewers frequently mention the cost-benefit ratio, noting that the hotel provides good value for money, especially given its advantageous location. The rooms are described as comfortable and clean, though some suggest that the entire building could benefit from modernization.
Overall, the ibis Guarulhos Aeroporto is highly regarded for its exceptional location, efficient service and practicality, especially for travelers seeking a convenient and affordable stay near the airport.
The breakfast experience at ibis Guarulhos Aeroporto has garnered mostly positive feedback from guests, praising its ample variety and quality. Reviewers frequently describe the breakfast as excellent, very good and delicious, often highlighting the range of options available and the spacious organized dining environment. Many guests noted the convenience of early breakfast hours and appreciated the variety of food items available.
However, some reviews expressed concerns about the cost with several guests mentioning that breakfast was not included in the daily rate and found the price to be high for the quality provided. There were occasional criticisms of certain items being below standard, insufficient options and issues with food freshness. Despite these drawbacks, the overall sentiment towards the breakfast service remains favorable with many guests appreciating the hearty and complete offerings.
The dinner experience at ibis Guarulhos Aeroporto presents a mix of reviews. Some guests commend the restaurant for its good and delicious food, including praise for the breakfast, lunch and dinner schedules, which are accessible and convenient, especially for late arrivals. The staff at the restaurant are often noted as being very nice, helpful and polite, contributing positively to the dining experience.
However, the overall quality and variety of the dinner buffet have garnered criticism. Several guests highlighted the limited options available, describing the food as basic, reheated or poorly prepared. Common complaints include cold food, tough meat and lack of flavor. The pricing of meals is frequently mentioned as a downside with many guests feeling that the cost is high relative to the quality and variety of food provided. Some suggested a more favorable pricing model, such as charging by weight rather than a fixed price.
The restaurant's atmosphere and service also received mixed feedback. While some found the dining experience convenient and well-served, others were frustrated with slow service, empty staff presence and a lack of à la carte options. The cleanliness of the restaurant was another point of contention for some visitors. Despite these drawbacks, the pizza offered at the restaurant received notable acclaim for its taste and quality.
In summary, while the dinner at ibis Guarulhos Aeroporto has some high points, particularly in terms of staff friendliness and certain menu items like pizza, it struggles with consistency in food quality, variety and pricing, leading to a polarized dining experience for guests.
The rooms at ibis Guarulhos Aeroporto have received mixed reviews from guests. On the positive side, many travelers praised the comfort and simplicity of the accommodations, highlighting the spaciousness of some rooms and the beautiful views they offer. The rooms were often described as clean, quiet and cozy with some guests noting the large and comfortable bathrooms. The hotel also benefits from convenient proximity to the airport, making it a practical choice for travelers.
However, several guests pointed out that the rooms are quite outdated and in need of renovation. Common issues include old and worn-out furniture, musty smells and problems with air conditioning units. There were frequent complaints about room cleanliness with instances of dirty curtains, sticky floors and moldy bathrooms. Some guests also noted that the room keys often deactivated, causing inconvenience.
Despite these issues, the staff received positive remarks for their service and the overall room comfort, including good beds and showers, was appreciated by many. In summary, while the ibis Guarulhos Aeroporto offers comfortable rooms with great views and convenient airport access, it would benefit from updates and improved maintenance to enhance the guest experience.
At ibis Guarulhos Aeroporto, guest reviews about the beds are predominantly mixed with a notable lean towards comfort for short stays. Many visitors found the beds to be comfortable, clean and quite suitable for a restful night, which is ideal for those needing a place close to the airport.
Positive remarks highlight the beds as very comfortable with some guests appreciating the super comfortable beds and pillows. Cleanliness is also frequently mentioned with several noting the clean bed linens and overall sanitized conditions of the beds.
However, there is quite a bit of variability in the bed quality. Some guests have found the mattresses hard, old and even noisy, causing an uncomfortable sleeping experience. Issues with sagging, squeaking and beds that show signs of wear and tear have been pointed out, suggesting that while some rooms may offer great comfort, others need significant upgrades.
Overall, the bedding seems to be more suited for short stays where proximity to the airport and basic comfort are primary considerations. For those staying longer or valuing plush and high-quality bedding, it might be worth verifying the current state of the bed in the room assigned.
The cleanliness of 'ibis Guarulhos Aeroporto' receives mixed reviews from guests. Many visitors praise the rooms for being very clean, fresh and impeccably tidy with several noting a well-organized and pleasant environment. Both room and bathroom cleanings are highlighted positively by some, calling the overall cleanliness excellent and the atmosphere clean and pleasant. The hotel is also often described as clean with well-maintained facilities and rooms that smell good, contributing to a comfortable stay.
However, a significant number of reviews point to issues with the cleanliness and maintenance of the property. Guests frequently mention dirty bathrooms, moldy areas and old sheets and towels with specific complaints about hair and stains in bathrooms and on bedding. Several point out that the cleaning service was not up to standard with some rooms even left uncleaned during their stay. There are also mentions of a musty smell, insufficient cleanliness in common areas and unclean facilities contributing to an overall unpleasant experience for some guests.
In summary, while some guests find ibis Guarulhos Aeroporto to be clean and comfortable, others report significant cleanliness issues, especially regarding bathroom hygiene and room maintenance.
The guest reviews of ibis Guarulhos Aeroporto highlight a generally positive experience regarding the hotel's staff. Visitors frequently praise the helpfulness, politeness and attentiveness of the employees. Many guests commend the quick service and efficient hospitality, noting that the reception team and restaurant staff often go above and beyond to provide excellent customer service. The cleaning staff are repeatedly mentioned for their friendliness and engagement, further adding to the overall positive sentiment.
However, not all feedback is favorable. A number of reviews point out issues with slow service, both at check-in and in general. Some guests report encounters with unprofessional or rude staff members, as well as a lack of proper information and occasional disorganization. Moreover, a few reviewers note that employees at times seem disinterested or undertrained, which can detract from the otherwise commendable service.
Despite these occasional shortcomings, the majority of guests feel well-treated and express satisfaction with the staff's overall effort and attitude. The consistent mention of great service, polite interactions and efficient handling of guest needs suggests that the staff at ibis Guarulhos Aeroporto largely contribute positively to the guest experience.
At Ibis Guarulhos Aeroporto, the Wi-Fi service draws mixed reviews from guests. On the positive side, some visitors have praised the Wi-Fi for being strong with reliable and fast internet connectivity in their rooms. Free and running Wi-Fi has also been highlighted with some guests finding the internet service efficient for their needs.
However, numerous reviews indicate significant issues with the Wi-Fi. Problems such as slow internet speeds, weak signals and unstable connections were frequently mentioned. A notable concern for many was the unsecure nature of the Wi-Fi, raising safety concerns for internet usage in the hotel. Instances of the internet not working at all or being unavailable were also reported, especially during critical moments such as updating boarding passes or performing online check-ins. Some guests even reported being charged for Wi-Fi, which added to their dissatisfaction.
Overall, while there are instances of good Wi-Fi performance, these positive experiences appear to be overshadowed by recurring connectivity problems and security issues that need to be addressed to ensure a more consistent and reliable internet service for all guests.
The Ibis Guarulhos Aeroporto appears to be a convenient option for families, particularly due to its close proximity to the airport. Guests have noted super-friendly and sympathetic staff, which adds to the overall positive experience for families staying at the hotel.
However, several reviews highlight some challenges for families. Some guests felt that family room options were limited and there were instances where the accommodations did not adequately meet the needs of a family of three or more. For instance, there were issues with missing towels and insufficient toiletries, as well as limited family-friendly dining options. Some reviews also mention logistical challenges such as the shuttle service not adequately catering to families.
Despite these drawbacks, many families felt welcome and the hotel provided a generally positive atmosphere. The accommodations were clean and the hospitality was appreciated. The location was also celebrated for being very convenient, especially for those needing a place to stay during layovers or before catching another flight. Overall, while there are areas for improvement, the Ibis Guarulhos Aeroporto offers a largely favorable environment for families traveling with children.
Ibis Guarulhos Aeroporto offers an experience aligned with the expected Ibis standard, making it functional and practical for a quick stay, especially before flights. Guests appreciate the cleanliness and organization of the facilities with rooms that are simple yet spacious. The breakfast and dinner options receive positive notes for being delicious and included in the cost. An airport shuttle is a convenient service, adding to the overall favorable cost-benefit ratio.
However, reviews indicate that the hotel may feel overpriced for some, especially given wear and tear and a less vibrant ambiance compared to other Ibis locations. There are concerns about the restaurant's hygiene measures and occasional room maintenance issues, though overall cleanliness is well-regarded.
For travelers familiar with the Ibis brand, the stay meets basic expectations without surprises, delivering a no-frills yet reliable accommodation experience. It’s ideal for short stays, offering the essential comforts at an acceptable rate, particularly for those seeking proximity to the airport.
Located conveniently near Guarulhos Airport, ibis Guarulhos Aeroporto is a practical choice for business travelers who prioritize location and accessibility. The hotel offers an array of business-friendly amenities including a business center, conference room and reliable internet service. Upgraded rooms enhance the comfort for those on work trips and there is commendable wheelchair access, catering to various needs.
While the staff at the reception is generally helpful, the service can be notably slow at times, an aspect that may need improvement to better serve busy professionals. Valet service, though available, is not consistently provided and the additional charge for airport transfers and parking can be seen as unnecessary, making the cost-benefit ratio questionable. The room service is an appreciated amenity, though the availability of meal options could be expanded.
Pricing is another critical point, as some guests feel that the high daily rates and additional charges do not align with the standard services offered. Despite these concerns, the quick check-in and check-out process, along with comfortable beds, ensure that short stays are pleasant. Overall, while ibis Guarulhos Aeroporto meets essential business travel needs effectively, there are areas where it could improve to fully satisfy the expectations of business guests.
Ibis Guarulhos Aeroporto offers a mix of accessibility features and limitations for guests with disabilities. Positively, the hotel provides accessible rooms and entrances, allowing for relatively easy access to various parts of the property. The infrastructure is noted to be good with convenient access to parking through the hotel elevator and an easily accessible entrance.
Additionally, the hotel's location is highly praised, being very well situated close to the airport with accessible transfer services and a shuttle that facilitate easy transport to and from the airport. The check-in process is also described as smooth and efficient.
However, there are some significant drawbacks. The hotel is described as having limited wheelchair-accessible rooms with only two available in the entire property. The transfer service, though accessible, has mixed reviews regarding its suitability for guests with specific accessibility needs. Some guests noted the absence of ramps and other essential accessibility features, making certain areas of the hotel difficult to navigate. Wheelchairs are not provided and there are poorly accessible steps and slow coffee machines that may inconvenience guests.
Overall, while the Ibis Guarulhos Aeroporto offers good basic accessibility and a prime location, there are important areas where improvements could enhance the experience for guests with disabilities.
ibis Guarulhos Aeroporto offers a convenient pet-friendly option for travelers with pets, making it an attractive choice for those flying with their furry friends. The hotel accepts pets and has accommodations specifically for guests traveling with dogs. It is important to note, however, that some guests were not informed about the additional charges for pets at the time of booking and only discovered these fees during check-in. Despite this, the hotel's acceptance of pets and its proximity to the airport are major positives for pet owners. Overall, it provides a practical solution for those looking to stay near Guarulhos Airport while traveling with their dogs.
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Location
Guests also appreciate the hotel's strategic location for easy access to the city center and major highways, making it suitable for those needing to navigate São Paulo or continue their journey by car. The surrounding area offers additional convenience with nearby restaurants, bars and shopping centers, blending comfort with practicality.
Reviewers frequently mention the cost-benefit ratio, noting that the hotel provides good value for money, especially given its advantageous location. The rooms are described as comfortable and clean, though some suggest that the entire building could benefit from modernization.
Overall, the ibis Guarulhos Aeroporto is highly regarded for its exceptional location, efficient service and practicality, especially for travelers seeking a convenient and affordable stay near the airport.
Breakfast
However, some reviews expressed concerns about the cost with several guests mentioning that breakfast was not included in the daily rate and found the price to be high for the quality provided. There were occasional criticisms of certain items being below standard, insufficient options and issues with food freshness. Despite these drawbacks, the overall sentiment towards the breakfast service remains favorable with many guests appreciating the hearty and complete offerings.
Dinner
However, the overall quality and variety of the dinner buffet have garnered criticism. Several guests highlighted the limited options available, describing the food as basic, reheated or poorly prepared. Common complaints include cold food, tough meat and lack of flavor. The pricing of meals is frequently mentioned as a downside with many guests feeling that the cost is high relative to the quality and variety of food provided. Some suggested a more favorable pricing model, such as charging by weight rather than a fixed price.
The restaurant's atmosphere and service also received mixed feedback. While some found the dining experience convenient and well-served, others were frustrated with slow service, empty staff presence and a lack of à la carte options. The cleanliness of the restaurant was another point of contention for some visitors. Despite these drawbacks, the pizza offered at the restaurant received notable acclaim for its taste and quality.
In summary, while the dinner at ibis Guarulhos Aeroporto has some high points, particularly in terms of staff friendliness and certain menu items like pizza, it struggles with consistency in food quality, variety and pricing, leading to a polarized dining experience for guests.
Rooms
However, several guests pointed out that the rooms are quite outdated and in need of renovation. Common issues include old and worn-out furniture, musty smells and problems with air conditioning units. There were frequent complaints about room cleanliness with instances of dirty curtains, sticky floors and moldy bathrooms. Some guests also noted that the room keys often deactivated, causing inconvenience.
Despite these issues, the staff received positive remarks for their service and the overall room comfort, including good beds and showers, was appreciated by many. In summary, while the ibis Guarulhos Aeroporto offers comfortable rooms with great views and convenient airport access, it would benefit from updates and improved maintenance to enhance the guest experience.
Beds
Positive remarks highlight the beds as very comfortable with some guests appreciating the super comfortable beds and pillows. Cleanliness is also frequently mentioned with several noting the clean bed linens and overall sanitized conditions of the beds.
However, there is quite a bit of variability in the bed quality. Some guests have found the mattresses hard, old and even noisy, causing an uncomfortable sleeping experience. Issues with sagging, squeaking and beds that show signs of wear and tear have been pointed out, suggesting that while some rooms may offer great comfort, others need significant upgrades.
Overall, the bedding seems to be more suited for short stays where proximity to the airport and basic comfort are primary considerations. For those staying longer or valuing plush and high-quality bedding, it might be worth verifying the current state of the bed in the room assigned.
Cleanliness
However, a significant number of reviews point to issues with the cleanliness and maintenance of the property. Guests frequently mention dirty bathrooms, moldy areas and old sheets and towels with specific complaints about hair and stains in bathrooms and on bedding. Several point out that the cleaning service was not up to standard with some rooms even left uncleaned during their stay. There are also mentions of a musty smell, insufficient cleanliness in common areas and unclean facilities contributing to an overall unpleasant experience for some guests.
In summary, while some guests find ibis Guarulhos Aeroporto to be clean and comfortable, others report significant cleanliness issues, especially regarding bathroom hygiene and room maintenance.
Staff
However, not all feedback is favorable. A number of reviews point out issues with slow service, both at check-in and in general. Some guests report encounters with unprofessional or rude staff members, as well as a lack of proper information and occasional disorganization. Moreover, a few reviewers note that employees at times seem disinterested or undertrained, which can detract from the otherwise commendable service.
Despite these occasional shortcomings, the majority of guests feel well-treated and express satisfaction with the staff's overall effort and attitude. The consistent mention of great service, polite interactions and efficient handling of guest needs suggests that the staff at ibis Guarulhos Aeroporto largely contribute positively to the guest experience.
Wi-Fi
However, numerous reviews indicate significant issues with the Wi-Fi. Problems such as slow internet speeds, weak signals and unstable connections were frequently mentioned. A notable concern for many was the unsecure nature of the Wi-Fi, raising safety concerns for internet usage in the hotel. Instances of the internet not working at all or being unavailable were also reported, especially during critical moments such as updating boarding passes or performing online check-ins. Some guests even reported being charged for Wi-Fi, which added to their dissatisfaction.
Overall, while there are instances of good Wi-Fi performance, these positive experiences appear to be overshadowed by recurring connectivity problems and security issues that need to be addressed to ensure a more consistent and reliable internet service for all guests.
Family
However, several reviews highlight some challenges for families. Some guests felt that family room options were limited and there were instances where the accommodations did not adequately meet the needs of a family of three or more. For instance, there were issues with missing towels and insufficient toiletries, as well as limited family-friendly dining options. Some reviews also mention logistical challenges such as the shuttle service not adequately catering to families.
Despite these drawbacks, many families felt welcome and the hotel provided a generally positive atmosphere. The accommodations were clean and the hospitality was appreciated. The location was also celebrated for being very convenient, especially for those needing a place to stay during layovers or before catching another flight. Overall, while there are areas for improvement, the Ibis Guarulhos Aeroporto offers a largely favorable environment for families traveling with children.
3 Star
However, reviews indicate that the hotel may feel overpriced for some, especially given wear and tear and a less vibrant ambiance compared to other Ibis locations. There are concerns about the restaurant's hygiene measures and occasional room maintenance issues, though overall cleanliness is well-regarded.
For travelers familiar with the Ibis brand, the stay meets basic expectations without surprises, delivering a no-frills yet reliable accommodation experience. It’s ideal for short stays, offering the essential comforts at an acceptable rate, particularly for those seeking proximity to the airport.
Business
While the staff at the reception is generally helpful, the service can be notably slow at times, an aspect that may need improvement to better serve busy professionals. Valet service, though available, is not consistently provided and the additional charge for airport transfers and parking can be seen as unnecessary, making the cost-benefit ratio questionable. The room service is an appreciated amenity, though the availability of meal options could be expanded.
Pricing is another critical point, as some guests feel that the high daily rates and additional charges do not align with the standard services offered. Despite these concerns, the quick check-in and check-out process, along with comfortable beds, ensure that short stays are pleasant. Overall, while ibis Guarulhos Aeroporto meets essential business travel needs effectively, there are areas where it could improve to fully satisfy the expectations of business guests.
Accessible
Additionally, the hotel's location is highly praised, being very well situated close to the airport with accessible transfer services and a shuttle that facilitate easy transport to and from the airport. The check-in process is also described as smooth and efficient.
However, there are some significant drawbacks. The hotel is described as having limited wheelchair-accessible rooms with only two available in the entire property. The transfer service, though accessible, has mixed reviews regarding its suitability for guests with specific accessibility needs. Some guests noted the absence of ramps and other essential accessibility features, making certain areas of the hotel difficult to navigate. Wheelchairs are not provided and there are poorly accessible steps and slow coffee machines that may inconvenience guests.
Overall, while the Ibis Guarulhos Aeroporto offers good basic accessibility and a prime location, there are important areas where improvements could enhance the experience for guests with disabilities.
Dog Friendly
No, ibis Guarulhos Aeroporto doesn't have any pool.
No, a spa isn't available at ibis Guarulhos Aeroporto.
Yes, ibis Guarulhos Aeroporto welcomes dogs.
Yes, parking facilities are available at ibis Guarulhos Aeroporto.
Yes, ibis Guarulhos Aeroporto has a gym.
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