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Summary of reviewsGasthaus zur Waldegg, a BW Signature Collection hotel, receives consistently high praise from guests across various aspects of their stay. Nestled conveniently in the city of Horw, near Lucerne, the hotel's location is ideal for exploring the area. It features excellent connectivity to public transport, making downtown Lucerne easily accessible within 10-15 minutes by bus or train. Despite being near a busy road, the hotel's positioning on the outskirts ensures a quiet and relaxing atmosphere. Guests appreciate the ample free parking and proximity to essential amenities like supermarkets.
The breakfast experience is predominantly positive, offering a diverse selection of sweet and savory options, fresh fruits, vegetables and a variety of breads. The breakfast buffet is considered rich and delicious with a well-maintained supply even during busy times. The pleasant atmosphere of the breakfast terrace adds to the enjoyment. Some minor comments suggest room for more variety and a possible improvement in value for some breakfast offerings, but overall, the quality and selection are well-regarded.
Dining at the hotel’s on-site restaurant is a highlight with guests frequently praising the delicious and varied food options, generous portions and the elegant yet cozy ambiance. The outdoor seating options, including a pleasant beer garden, further enhance dining, especially in good weather. While the overall dining experience is very highly rated, a few guests felt the prices were on the high side. Service in the restaurant is lauded for being friendly and attentive, contributing to an enjoyable dining experience.
Rooms at Gasthaus zur Waldegg are described as spacious, cozy and attractively furnished with modern amenities that ensure comfort. They are well-maintained, clean and come with functional air conditioning and soundproof windows, providing a tranquil environment. Family rooms are particularly praised for their size and layout and some rooms have beautiful mountain views with small balconies. Guests also appreciate the practical aspects like free parking and proximity to public transport.
Cleanliness is a standout feature at the hotel with guests frequently highlighting the very clean and well-kept rooms and bathrooms. The combination of a bright, modern atmosphere and exemplary cleanliness consistently meets and often exceeds guests' expectations.
The staff at Gasthaus zur Waldegg are often highlighted for their friendliness, helpfulness and accommodating nature. English-speaking staff further enhance the convenience and overall positive experience. Minor instances of less professional demeanor were mentioned but appear to be exceptions rather than the rule.
WiFi access, included in the room rate, generally receives positive comments for being reliable and fast, although some guests experienced occasional connectivity issues. Parking facilities are another major perk with ample, free and secure parking available on-site, making it extremely practical for those traveling by car.
The beds at Gasthaus zur Waldegg receive high praise for their comfort, contributing to a good night's rest despite the hotel's proximity to a busy road. While a few guests mentioned that the bedding was slightly firm for their taste, the overall consensus is very positive.
As a three-star hotel, Gasthaus zur Waldegg offers good value for money with good service, clean rooms and a welcoming atmosphere. Minor criticisms include the absence of an elevator to all floors and some breakfast items falling short of three-star expectations. However, the overall experience is positive, especially for those seeking a mid-range option.
The hotel is also noted for its accessibility, offering a convenient location for those using public transportation or traveling by car. Though not all floors are directly reachable by elevator, the spacious and clean rooms accommodate guests with limited mobility.
Finally, Gasthaus zur Waldegg is highly pet-friendly, welcoming dogs and even cats with thoughtful amenities and a friendly attitude towards pets. The proximity to walking paths and forests makes it an ideal choice for travelers with furry companions.
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