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Summary of reviewsBaden Garden 旧TheBed&Spa consistently receives positive reviews for its strategic location in Tokorozawa, which guests appreciate for its convenience next to Tokorozawa Station. This proximity makes it easy for travelers to explore surrounding areas and offers seamless access to Tokyo via numerous transit lines. The hotel's atmosphere is described as quiet and calming, providing a peaceful retreat amidst the urban bustle. The spa facilities, simplified check-in and check-out process, and friendly accommodations further enhance guests' experiences, whether they are visiting for leisure or business.
The hotel is widely applauded for its cleanliness and well-maintained environment, which extends to both private capsules and public spaces. Guests note the hotel's comprehensive amenities as a significant aspect, which contributes positively to the overall experience. Although there was an isolated concern about a toilet shower nozzle, prevailing reviews focus on the hotel's cleanliness and the attentive, responsive staff.
The hotel's staff is frequently praised for their helpfulness and attentiveness, particularly benefiting guests unfamiliar with the area. Positive interactions and courteousness are common highlights, primarily attributed to the polite reception staff. Although some guests experienced inconsistencies in service quality, the general sentiment remains favorable.
The spa amenities at Baden Garden are highly commendable, offering saunas and cold baths that guests regularly cite as the best aspects of the facility. Large public baths with a variety of features—hot, cold, and jacuzzi options—create a pleasant experience, alongside the convenience of accessing the spa at any time. Guests consistently delight in the excellent and enjoyable spa facilities, benefiting from relaxation and rejuvenation during their stay.
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