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Summary of reviewsThe Holiday Inn Express Hartford-Newington by IHG is highly regarded for its strategic location, making it an excellent choice for both business and leisure travelers. Its proximity to major travel routes, work destinations, and family residences enhances its appeal, serving as a convenient hub for various activities and events in Hartford. Guests frequently commend the hotel's cleanliness, with rooms described as spacious and comfortable, featuring exceptionally comfortable beds and quality furnishings that ensure restful nights.
The breakfast experience at the hotel receives positive accolades, with guests appreciating the variety and quality of options available. The inclusion of features like the pancake machine is particularly praised, and the breakfast offering is regularly refreshed, contributing to an enjoyable start to the day.
A consistent highlight in guest reviews is the exceptional friendliness and professionalism of the staff. The team is often described as accommodating and courteous, enhancing the overall guest experience through efficient check-in processes and attentive breakfast service.
While the general cleanliness of the hotel is praised, with rooms and the property maintained to a high standard, a few areas for improvement are noted, such as the pool and some communal areas. Nevertheless, the overall positive impression of the staff and the cleanliness of the rooms significantly contribute to a satisfactory stay.
In summary, the Holiday Inn Express Hartford-Newington by IHG provides a reliable and pleasant lodging experience, with its central location, comfortable accommodations, satisfying breakfast, and exceptional staff leaving a lasting positive impression on guests.
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