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Summary of reviewsQuality Inn Old Saybrook - Westbrook is highly regarded among guests for its combination of convenient location, comfortable accommodations, and excellent service. Positioned in the heart of SE Connecticut, this hotel offers an ideal base for exploring regional attractions. Its proximity to major highways like I-95 makes it a preferred choice for road travelers, providing quick access to beaches, dining options, shopping venues, and notable local attractions such as the Essex steam train.
Guests appreciate the plentiful breakfast offerings, notably the homemade waffles and hot food items, which provide a satisfactory start to the day. The rooms are generally praised for their spaciousness, cleanliness, and comfort—with the beds receiving particular acclaim for ensuring restful sleep. The well-maintained facilities, including the clean indoor pool and functional gym, contribute to an inviting atmosphere, while the large, convenient parking lot enhances the overall guest experience.
Cleanliness is a standout feature at this hotel, with both rooms and common areas consistently maintained to high standards. The attentiveness of the cleaning staff and the well-presented amenities underscore the value for money, catering well to those prioritizing hygiene. The staff also receives notable commendation for their friendliness and professionalism, with particular mentions of standout employees who go above and beyond to ensure guest satisfaction.
The free WiFi and fitness facilities, complemented by a well-maintained indoor pool, round out the hotel's offerings, providing practical conveniences for guests. Though some areas are noted as dated and there are occasional mentions of required updates, these do not overshadow the predominant positive experiences recounted by guests. In essence, Quality Inn Old Saybrook - Westbrook succeeds in offering a reliable, comfortable, and friendly lodging option, drawing repeated praise for its strategic location, accommodations, and service.
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