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Summary of reviewsHampton Inn Boston-Natick stands out for its excellent location, making it highly convenient for guests. Positioned near the Natick Mall, various restaurants and major access routes, it provides easy access to shopping, dining and smooth travel to downtown Boston. The hotel also caters well to visitors attending events at Wellesley College or participating in the Boston Marathon, offering a quiet and clean environment with spacious rooms.
Guests frequently commend the breakfast, describing it as very good to extraordinary. The variety in the buffet, the early availability from 6am including weekends and the friendly, accommodating staff contribute to a pleasant experience. The well-stocked and clean breakfast stations add to the convenience and satisfaction.
The rooms are generally spacious, clean and comfortable, though some aspects show their age with outdated furniture and a lack of amenities like mini-fridges and microwaves. While many find the beds comfortable, opinions on them are mixed with some guests experiencing noise due to thin walls and reporting issues with outdated bathrooms.
Cleanliness receives positive feedback with many guests praising the well-organized, clean rooms and remodeled bathrooms. Nonetheless, some reviews note minor issues such as old carpets and furnishings.
The hotel staff is a highlight, consistently praised for their professionalism, friendliness and helpfulness. The front desk and housekeeping teams are frequently described as excellent, contributing significantly to a pleasant stay.
Parking is easy and convenient with ample free spots, though some guests mentioned minor challenges finding spaces late at night. Overall, the abundant and accessible parking is appreciated.
In summary, Hampton Inn Boston-Natick excels in providing convenience through its prime location, satisfying breakfast, clean environment and exemplary staff, although some updates to the rooms and beds could enhance the overall guest experience.
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