Courtyard by Marriott London Gatwick Airport
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Summary of reviewsCourtyard by Marriott London Gatwick Airport is highly regarded by guests for its strategic location, making it a prime choice for travelers needing close proximity to the South Terminal. The hotel's convenience is enhanced by a short 10-minute walk to the terminal and a shuttle service, ensuring easy access for those catching early or late flights. Nestled in a tranquil setting, it remarkably maintains a quiet environment despite being near the airport.
The accommodations at the hotel receive frequent praise for their spaciousness, modern design, and cleanliness. The rooms are highlighted for their comfortable, quality bedding and effective soundproofing, providing a restful stay. The staff's professionalism and friendliness stand out, contributing to an efficient and welcoming atmosphere. Positive mentions emphasize the excellent service provided by team members across various roles, ensuring a pleasant experience for all guests.
Breakfast options are largely acclaimed for quality and diversity, with a notable buffet spread to satisfy early travelers, though some variation and gluten-free options could be improved. Dining experiences in the evening are generally positive, with guests appreciating the quality of meals and service, despite a few reservations about menu variety and pricing.
For family travelers, the hotel is recognized for spacious accommodations that cater well to larger groups, complemented by attentive service that supports single parents and effortlessly eases the logistics of traveling with children. Parking facilities, while conveniently located, draw mixed opinions due to cost considerations, though the accessibility remains a strong point.
While some improvements are suggested for the gym facilities and certain services, the overall cleanliness, comfort, and convenience offered make Courtyard by Marriott London Gatwick Airport a reliable choice, particularly favored by frequent and business travelers. Notably, the hotel delivers an experience consistent with the Marriott standard, accommodating both leisure and business needs effectively.
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The accommodations at the hotel receive frequent praise for their spaciousness, modern design, and cleanliness. The rooms are highlighted for their comfortable, quality bedding and effective soundproofing, providing a restful stay. The staff's professionalism and friendliness stand out, contributing to an efficient and welcoming atmosphere. Positive mentions emphasize the excellent service provided by team members across various roles, ensuring a pleasant experience for all guests.
Breakfast options are largely acclaimed for quality and diversity, with a notable buffet spread to satisfy early travelers, though some variation and gluten-free options could be improved. Dining experiences in the evening are generally positive, with guests appreciating the quality of meals and service, despite a few reservations about menu variety and pricing.
For family travelers, the hotel is recognized for spacious accommodations that cater well to larger groups, complemented by attentive service that supports single parents and effortlessly eases the logistics of traveling with children. Parking facilities, while conveniently located, draw mixed opinions due to cost considerations, though the accessibility remains a strong point.
While some improvements are suggested for the gym facilities and certain services, the overall cleanliness, comfort, and convenience offered make Courtyard by Marriott London Gatwick Airport a reliable choice, particularly favored by frequent and business travelers. Notably, the hotel delivers an experience consistent with the Marriott standard, accommodating both leisure and business needs effectively.
Hotel with Parking
Located at the South Terminal of Gatwick Airport, it provides on-site parking. This makes it a convenient option for travelers using the South Terminal.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
'Courtyard by Marriott London Gatwick Airport' enjoys an enviable location for travelers looking for a convenient stopover near the airport. It is ideally situated within walking distance to the Gatwick South Terminal, making it an excellent choice for those catching early morning flights or arriving on late night flights. The close proximity to both the terminal and Gatwick's train station ensures easy travel connections, while the availability of a shuttle service adds an extra layer of convenience. Guests appreciate the short and straightforward 10-minute walking route to the terminal, making it easy to transport large suitcases without hassle.
The hotel's modern amenities are complemented by its tranquil setting, considering its airport proximity, which ensures a quiet stay without disturbance from airport noise. The friendly and efficient staff enhance the guest experience, offering quick check-ins and comfortable accommodations. This location is not only ideal for quick access to the airport but also boasts well-maintained rooms and dining facilities that contribute positively to the overall guest stay, making it a strategic choice for those traveling through Gatwick.
The breakfast experience at Courtyard by Marriott London Gatwick Airport receives generally favorable feedback from guests. Many reviews highlight a fantastic breakfast buffet with a wide variety of choices, offering a rich and abundant spread. The quality of the food is often praised, and some guests even describe it as the best breakfast they've had at a hotel. Staff members, particularly Ray, are frequently mentioned for their exceptional service, ensuring a pleasant dining atmosphere early in the morning.
Guests appreciate the breakfast's proximity to the South Gatwick Terminal, making it a convenient option for travelers. However, there are mentions of some areas for improvement, such as the need for more variation in vegetables and a more timely breakfast service for early morning travelers. Some reviews note that certain items, like eggs, were not always prepared to everyone's preference.
While the breakfast receives commendation for its diversity and quality, there are occasional mentions of limited healthy options and suggestions for better-marked gluten-free choices. Despite a few mixed opinions, most visitors leave satisfied with the breakfast offerings, contributing to an enjoyable start to their day before catching a flight.
The dinner experience at the Courtyard by Marriott London Gatwick Airport receives mixed reviews. On the positive side, guests often highlight the quality and taste of the meals, with mentions of excellent fish and chips, a lovely dining atmosphere, and attentive staff, especially notable for their service. Many guests appreciated the varied menu, with decent options for non-meat eaters, and found the food to be of good value for money, particularly in the bar and for room service. The relaxing ambience and the convenience of dining close to the airport were also praised.
However, there are areas for improvement. Some guests found the menu lacking in variety, with limited options, especially for vegan or vegetarian diners. The electronic ordering system drew criticism for its clunkiness, and the service was occasionally described as slow, with long waits for meals. Additionally, the prices were often considered high for the quality provided, with some food reportedly being standard or even microwave-heated. Despite these issues, many diners still left with a positive impression, enjoying their meals and the overall dining experience.
Nestled conveniently close to Gatwick Airport, Courtyard by Marriott London Gatwick Airport offers an excellent choice for travelers seeking comfort and accessibility. The rooms consistently receive high praise for their spaciousness, modernity, and cleanliness. Guests are impressed by the large size of the rooms, which comfortably accommodate families and individual travelers alike.
The hotel’s rooms boast modern, well-equipped facilities and thoughtful design, ensuring a relaxing stay. Comfortable beds are a frequent highlight, often noted for providing a restful night's sleep. The soundproofing is effective, even with the proximity to the airport, maintaining a peaceful environment. The bathrooms are sizeable, with some featuring bathtubs, adding an extra touch of comfort.
Cleanliness is a standout feature, with rooms being kept immaculately clean and tidy. Guests appreciate the straightforward decor and the efforts made to maintain a quality experience. The hotel staff are friendly and helpful, adding to the positive overall impression.
For those making a transit stop or needing a pre-flight rest, the hotel’s location within walking distance to Gatwick Airport terminals makes it ideal. With quiet rooms and modern facilities ensuring a comfortable stay, Courtyard by Marriott London Gatwick Airport consistently meets the expectations of travelers looking for an excellent value stay right by the airport.
The beds at the Courtyard by Marriott London Gatwick Airport generally receive high praise for their comfort. Many guests commend the super comfortable and large beds, ideal for a restful sleep before a flight. The bedding is frequently described as high quality, contributing to an overall cozy and clean room environment. Visitors often highlight the beds as a highlight of their stay, expressing satisfaction with comfortable beds and pillows that facilitate a good night's rest. However, there is some inconsistency in experiences, with a few guests finding the beds either too firm or too soft. Nonetheless, the majority of reviews depict a positive picture, suggesting that the hotel’s accommodations deliver on comfort and quality for most travelers.
The 'Courtyard by Marriott London Gatwick Airport' frequently receives positive feedback for its cleanliness, which is a standout feature among guests. The rooms and common areas are described as exceptionally clean, with many reviews highlighting their spaciousness and modern amenities. Guests appreciate the hotel's proximity to the airport, making it a convenient choice for travelers. Despite a few isolated comments regarding cleanliness issues in specific areas, the overall impression is that the hotel maintains a high standard of cleanliness and comfort. The staff receives commendation for their helpfulness and friendliness, further enhancing the guest experience. Overall, the hotel is considered a reliable and welcoming option for those needing accommodation close to Gatwick Airport.
The staff at Courtyard by Marriott London Gatwick Airport consistently receive high praise from guests, highlighting their friendliness, professionalism, and helpfulness. Guests repeatedly note the warm and welcoming atmosphere created by staff at all levels—from the front desk to restaurant and bar personnel. The reception team is often described as efficient and accommodating, making check-in processes smooth and prompt. Staff members are recognized for their attentiveness and readiness to go above and beyond, ensuring a pleasant and supportive experience for travelers. Notable commendations are given to specific staff members for their exceptional service, with mention of outstanding assistance during challenging situations. Overall, guests feel well-cared-for, attributing much of their positive experiences at the hotel to the exemplary service provided by the attentive and friendly team.
The Courtyard by Marriott London Gatwick Airport offers a mixed experience when it comes to WiFi services. Guests frequently mention good WiFi, with some noting ease of access and reliability, which adds to the hotel's appeal, particularly for business travelers or those needing internet connectivity. On the downside, there are instances of patchy service and connection issues in certain rooms, with some guests unable to access WiFi at all. It is worth noting that WiFi is sometimes charged as an extra, which might be a consideration for budget-conscious travelers. Despite these occasional challenges, the hotel’s excellent in-room facilities and good location near the airport make it a convenient choice for travelers.
The gym at Courtyard by Marriott London Gatwick Airport offers a mixed experience for guests. While some visitors appreciated having access to a gym during their stay, others noted that the space could benefit from updates and improvements. The gym is described as small in size, with equipment that is somewhat dated and lacking in variety, such as missing weights or dumbbells that are too heavy for some guests. It closes at 10 PM, which may not be convenient for all travelers. Despite these critiques, availability of a gym is a positive aspect for fitness-conscious guests. Improvements in the equipment and general maintenance could greatly enhance the guest experience in this facility.
The parking situation at Courtyard by Marriott London Gatwick Airport receives mixed reviews from guests. On the positive side, many found the parking to be convenient and in close proximity to the airport, making it a suitable choice for travelers with an early morning flight. The on-site parking is described as good, and the hotel offers an easy 10-15 minute walk to Gatwick Airport along a paved sidewalk. Additionally, there is a shuttle service available to the airport for a small fee.
However, several guests expressed dissatisfaction with the cost of parking, noting a daily charge of £25 that some found exorbitant, especially given that parking used to be included in the stay. The parking charges have reportedly increased significantly and were unexpected by some. Guests who left their vehicles for shorter durations were particularly frustrated by the high cost relative to their time spent parked. Furthermore, the area occasionally experiences flooding, and some suggest improvements in parking lot lighting and signage for pedestrians. Despite these concerns, for those who prioritize proximity to the airport and easy access, the location remains a compelling aspect of a stay at this hotel.
Courtyard by Marriott London Gatwick Airport offers a welcoming environment for families traveling with children. The hotel is consistently praised for its spacious and comfortable family rooms, which feature two double beds — a preferable setup compared to the standard option of a double bed plus a sofa bed. Such accommodations comfortably cater to families of four and even four adults, ensuring a restful stay.
The hotel staff receives commendations for their friendly and helpful service, often going out of their way to assist guests, including those traveling alone with children. The proximity to the airport makes it a convenient choice for families with early or late flights, as many guests appreciate the short journey via taxi, particularly during nighttime arrivals.
While the lack of porters is noted, the supportive reception staff helps ease the luggage burden for families. In addition to well-equipped rooms, guests enjoy a quiet and private setting that is ideal for a short stay. Some minor inconveniences, such as narrow walkways from the airport, occasionally arise, but overall, the hotel's location and accommodating service make it a great option for families embarking on or returning from their travels.
Courtyard by Marriott London Gatwick Airport offers travelers a convenient location near the South Terminal, accessible either by walking or via a shuttle bus service. This modern hotel is appreciated for its cleanliness and cozy atmosphere, adhering to Marriott's reliable standards. Despite its slightly high price, guests find the hotel to be a decent value considering its high-cost performance ratio and the convenience it offers for those on transit.
The hotel's facilities are well-received, characterized by modern aesthetics and adequate amenities expected from a four-star establishment. Guests have enjoyed the availability of a restaurant open until late, ensuring comfort and flexibility for varied travel schedules.
While the property generally receives positive remarks for its appearance and the friendliness of the staff, there are mixed reviews about certain aspects aligning with a four-star rating. Some reviews highlight issues such as the state of the bathroom and maintenance as areas not fully meeting the anticipated standards, alongside suggestions that the breakfast could be improved to match the quality expected from a four-star venue. However, the overall experience at the hotel is seen as pleasant, fitting the typical expectations of a Marriott hotel and particularly favored among frequent travelers for its convenient positioning near the airport.
Courtyard by Marriott London Gatwick Airport earns commendation from business travelers for its strategic location and efficient services. Ideally situated for those arriving or departing from Gatwick Airport, this hotel offers a superb solution for overnight stays or early morning flights. Guests find the proximity to the airport particularly convenient, augmented by a reliable shuttle service that ensures seamless transport. The hotel's facilities and amenities receive praise for their quality and cleanliness, making it suitable not only for business trips but also for weekend getaways.
Business-friendly features are highlighted, with commendations on customer service, easy check-in and check-out processes, and helpful reception staff who go the extra mile to assist when needed. Although a minor issue of a room water leak was noted, it was acknowledged that the team addressed the situation promptly, ensuring guest satisfaction with a sincere apology and room change.
Overall, this hotel is described as an excellent value for money, exemplifying a solid choice for both business travelers and those transiting through Gatwick. Its reputation as a clean, beautiful place to stay is reinforced by guest willingness to return, underscoring its effectiveness as a convenient, business-rated accommodation option.
Courtyard by Marriott London Gatwick Airport offers a generally accessible experience for guests with disabilities, although there are some areas that could improve. The hotel's proximity to the airport is appreciated, as the walk is not very long. However, guests with larger luggage might find the terrain challenging and potentially unsafe, highlighting a need for more accessible pathways. The booking process is praised for its ease, and the rooms themselves, especially those designed for disabled access, are described as spacious and able to comfortably accommodate families of four. The hotel's soundproofing adds an extra layer of comfort for all guests. Despite these positives, some guests noted a lack of available assistance for individuals with physical disabilities, suggesting that staff might be better trained in offering support. Overall, while the hotel provides a thoughtful design for accessibility, further attention to specific needs could enhance the experience for all guests.
The Courtyard by Marriott London Gatwick Airport provides an experience that pleasantly surprises guests, delivering good value compared to typical budget accommodations. While luxury is not a highlighted aspect in guest reviews, visitors appreciate the hotel as a great place to relax and rest ahead of their journey. Despite a lack of mentions regarding luxury, the quality of the stay is nevertheless elevated beyond expectations with satisfactory service and comfort.
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Location
The hotel's modern amenities are complemented by its tranquil setting, considering its airport proximity, which ensures a quiet stay without disturbance from airport noise. The friendly and efficient staff enhance the guest experience, offering quick check-ins and comfortable accommodations. This location is not only ideal for quick access to the airport but also boasts well-maintained rooms and dining facilities that contribute positively to the overall guest stay, making it a strategic choice for those traveling through Gatwick.
Breakfast
Guests appreciate the breakfast's proximity to the South Gatwick Terminal, making it a convenient option for travelers. However, there are mentions of some areas for improvement, such as the need for more variation in vegetables and a more timely breakfast service for early morning travelers. Some reviews note that certain items, like eggs, were not always prepared to everyone's preference.
While the breakfast receives commendation for its diversity and quality, there are occasional mentions of limited healthy options and suggestions for better-marked gluten-free choices. Despite a few mixed opinions, most visitors leave satisfied with the breakfast offerings, contributing to an enjoyable start to their day before catching a flight.
Dinner
However, there are areas for improvement. Some guests found the menu lacking in variety, with limited options, especially for vegan or vegetarian diners. The electronic ordering system drew criticism for its clunkiness, and the service was occasionally described as slow, with long waits for meals. Additionally, the prices were often considered high for the quality provided, with some food reportedly being standard or even microwave-heated. Despite these issues, many diners still left with a positive impression, enjoying their meals and the overall dining experience.
Rooms
The hotel’s rooms boast modern, well-equipped facilities and thoughtful design, ensuring a relaxing stay. Comfortable beds are a frequent highlight, often noted for providing a restful night's sleep. The soundproofing is effective, even with the proximity to the airport, maintaining a peaceful environment. The bathrooms are sizeable, with some featuring bathtubs, adding an extra touch of comfort.
Cleanliness is a standout feature, with rooms being kept immaculately clean and tidy. Guests appreciate the straightforward decor and the efforts made to maintain a quality experience. The hotel staff are friendly and helpful, adding to the positive overall impression.
For those making a transit stop or needing a pre-flight rest, the hotel’s location within walking distance to Gatwick Airport terminals makes it ideal. With quiet rooms and modern facilities ensuring a comfortable stay, Courtyard by Marriott London Gatwick Airport consistently meets the expectations of travelers looking for an excellent value stay right by the airport.
Beds
Cleanliness
Staff
Wi-Fi
Gym
Parking
However, several guests expressed dissatisfaction with the cost of parking, noting a daily charge of £25 that some found exorbitant, especially given that parking used to be included in the stay. The parking charges have reportedly increased significantly and were unexpected by some. Guests who left their vehicles for shorter durations were particularly frustrated by the high cost relative to their time spent parked. Furthermore, the area occasionally experiences flooding, and some suggest improvements in parking lot lighting and signage for pedestrians. Despite these concerns, for those who prioritize proximity to the airport and easy access, the location remains a compelling aspect of a stay at this hotel.
Family
The hotel staff receives commendations for their friendly and helpful service, often going out of their way to assist guests, including those traveling alone with children. The proximity to the airport makes it a convenient choice for families with early or late flights, as many guests appreciate the short journey via taxi, particularly during nighttime arrivals.
While the lack of porters is noted, the supportive reception staff helps ease the luggage burden for families. In addition to well-equipped rooms, guests enjoy a quiet and private setting that is ideal for a short stay. Some minor inconveniences, such as narrow walkways from the airport, occasionally arise, but overall, the hotel's location and accommodating service make it a great option for families embarking on or returning from their travels.
4 Star
The hotel's facilities are well-received, characterized by modern aesthetics and adequate amenities expected from a four-star establishment. Guests have enjoyed the availability of a restaurant open until late, ensuring comfort and flexibility for varied travel schedules.
While the property generally receives positive remarks for its appearance and the friendliness of the staff, there are mixed reviews about certain aspects aligning with a four-star rating. Some reviews highlight issues such as the state of the bathroom and maintenance as areas not fully meeting the anticipated standards, alongside suggestions that the breakfast could be improved to match the quality expected from a four-star venue. However, the overall experience at the hotel is seen as pleasant, fitting the typical expectations of a Marriott hotel and particularly favored among frequent travelers for its convenient positioning near the airport.
Business
Business-friendly features are highlighted, with commendations on customer service, easy check-in and check-out processes, and helpful reception staff who go the extra mile to assist when needed. Although a minor issue of a room water leak was noted, it was acknowledged that the team addressed the situation promptly, ensuring guest satisfaction with a sincere apology and room change.
Overall, this hotel is described as an excellent value for money, exemplifying a solid choice for both business travelers and those transiting through Gatwick. Its reputation as a clean, beautiful place to stay is reinforced by guest willingness to return, underscoring its effectiveness as a convenient, business-rated accommodation option.
Accessible
Luxury
No, Courtyard by Marriott London Gatwick Airport doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott London Gatwick Airport.
No, Courtyard by Marriott London Gatwick Airport doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott London Gatwick Airport.
Yes, Courtyard by Marriott London Gatwick Airport has a gym.
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