Lakeshore Hotel Hsinchu
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Summary of reviewsLakeshore Hotel Hsinchu, nestled in a tranquil location away from the bustling downtown, offers a serene retreat with scenic views of Qingcao Lake and convenient access to the expressway. The peaceful surroundings and proximity to cafes, fast food restaurants and convenience stores enhance its appeal, although some guests find it slightly remote. Shuttle transportation adds to its accessibility, ensuring a pleasant stay for families and nature lovers alike.
The breakfast experience at the hotel is highly regarded for its wide variety, fresh ingredients and mix of Chinese and Western cuisines. Families find the buffet particularly appealing with its child-friendly options and entertainment elements like themed performances. Despite some feedback on the taste being ordinary and crowded seating areas, the breakfast generally provides a delightful start to the day.
Dinner options at Lakeshore Hotel Hsinchu receive mixed yet favorable reviews, especially for the meals at Monet Western Restaurant and the varied cuisines available. The one-night-two-meal package is noted for good value, although some guests point out inconsistencies in food quality and reservation-related inconveniences. Nonetheless, the overall dining experience is satisfying with convenient in-house restaurants and nearby eateries.
The spacious and clean rooms, complete with comfortable bedding and modern facilities, cater well to families, featuring thoughtful amenities like baby bathtubs and children’s toothbrushes. Despite occasional issues with dim lighting, soundproofing and air conditioning, most guests enjoy a comfortable and relaxing stay. Areas needing attention include outdated bathroom fixtures and inconsistent air conditioning.
Cleanliness is a significant strength at Lakeshore Hotel Hsinchu with consistent praise for the well-maintained rooms and public areas, friendly and diligent staff and thorough cleaning practices. While minor issues like dust and mold in certain spots are mentioned, the overall cleanliness contributes to a pleasant and family-friendly environment.
The hotel's staff stands out for their exceptional service, courtesy and professionalism, earning high praise for their attentiveness and warm attitudes. From smooth check-ins to thoughtful gestures, the staff's dedication enhances the guest experience despite occasional lapses in consistency at some facilities.
WiFi reviews are mixed with many guests finding the connection stable and suitable for work and entertainment, while others note slow speeds and weak signals in certain areas. Though the overall internet service is deemed reliable, improvement in speed and connectivity is suggested.
The spa at Lakeshore Hotel Hsinchu is a highlight for many guests, offering clean and varied facilities, including gender-specific areas and a swimming pool with hydrotherapy options. Despite minor feedback on outdated areas and the full nudity requirement, the spa adds significant relaxation value to the stay.
The gym, while spacious and well-equipped with essential machines, faces criticism for outdated equipment and restricted access hours. Guests appreciate the combination of gym facilities with other recreational options like the pool and sauna, finding them beneficial to their stay.
The hotel’s swimming pool area is praised for its cleanliness, warm water and family-friendly amenities. Children enjoy the indoor heated pool and play areas with lifeguards ensuring safety. Minor issues like sticky areas and basic shower facilities are noted, along with a call for longer operating hours.
Lakeshore Hotel Hsinchu excels as a family-friendly destination with extensive facilities catering to children and parents alike. Spacious play areas, thoughtful room amenities and attentive service make it a top choice for family vacations. Indoor play zones provide continuous entertainment, regardless of weather, ensuring a fun and relaxing experience for all.
Overall, Lakeshore Hotel Hsinchu offers a tranquil, well-connected retreat with commendable service, cleanliness and family-oriented facilities, making it a recommended choice for travelers seeking relaxation and family fun.
Categories
The breakfast experience at the hotel is highly regarded for its wide variety, fresh ingredients and mix of Chinese and Western cuisines. Families find the buffet particularly appealing with its child-friendly options and entertainment elements like themed performances. Despite some feedback on the taste being ordinary and crowded seating areas, the breakfast generally provides a delightful start to the day.
Dinner options at Lakeshore Hotel Hsinchu receive mixed yet favorable reviews, especially for the meals at Monet Western Restaurant and the varied cuisines available. The one-night-two-meal package is noted for good value, although some guests point out inconsistencies in food quality and reservation-related inconveniences. Nonetheless, the overall dining experience is satisfying with convenient in-house restaurants and nearby eateries.
The spacious and clean rooms, complete with comfortable bedding and modern facilities, cater well to families, featuring thoughtful amenities like baby bathtubs and children’s toothbrushes. Despite occasional issues with dim lighting, soundproofing and air conditioning, most guests enjoy a comfortable and relaxing stay. Areas needing attention include outdated bathroom fixtures and inconsistent air conditioning.
Cleanliness is a significant strength at Lakeshore Hotel Hsinchu with consistent praise for the well-maintained rooms and public areas, friendly and diligent staff and thorough cleaning practices. While minor issues like dust and mold in certain spots are mentioned, the overall cleanliness contributes to a pleasant and family-friendly environment.
The hotel's staff stands out for their exceptional service, courtesy and professionalism, earning high praise for their attentiveness and warm attitudes. From smooth check-ins to thoughtful gestures, the staff's dedication enhances the guest experience despite occasional lapses in consistency at some facilities.
WiFi reviews are mixed with many guests finding the connection stable and suitable for work and entertainment, while others note slow speeds and weak signals in certain areas. Though the overall internet service is deemed reliable, improvement in speed and connectivity is suggested.
The spa at Lakeshore Hotel Hsinchu is a highlight for many guests, offering clean and varied facilities, including gender-specific areas and a swimming pool with hydrotherapy options. Despite minor feedback on outdated areas and the full nudity requirement, the spa adds significant relaxation value to the stay.
The gym, while spacious and well-equipped with essential machines, faces criticism for outdated equipment and restricted access hours. Guests appreciate the combination of gym facilities with other recreational options like the pool and sauna, finding them beneficial to their stay.
The hotel’s swimming pool area is praised for its cleanliness, warm water and family-friendly amenities. Children enjoy the indoor heated pool and play areas with lifeguards ensuring safety. Minor issues like sticky areas and basic shower facilities are noted, along with a call for longer operating hours.
Lakeshore Hotel Hsinchu excels as a family-friendly destination with extensive facilities catering to children and parents alike. Spacious play areas, thoughtful room amenities and attentive service make it a top choice for family vacations. Indoor play zones provide continuous entertainment, regardless of weather, ensuring a fun and relaxing experience for all.
Overall, Lakeshore Hotel Hsinchu offers a tranquil, well-connected retreat with commendable service, cleanliness and family-oriented facilities, making it a recommended choice for travelers seeking relaxation and family fun.
Resort Taking Steps Towards Sustainability
This hotel is a Gold-level Green Mark Hotel actively working towards Net Zero emissions. They have replaced disposable bottled water with a bamboo charcoal drinking system and eco-friendly water bottles and do not provide disposable toiletries or skincare items in rooms to encourage guests to bring their own.
Family Friendly Resort
Lakeshore Hotel Hsinchu is the largest family hotel in the Hsinchu area, located on Green Grace Lake. It features a 1,653 square meters indoor playground called Color Dimension, providing a full day of activities. The hotel also offers themed family rooms like the Under the Sea room with a slide house and treasure hunting games. Amenities include indoor pools, a spa, a paddling pool for children, a sauna, a gym, Brick Island, and Little Rainbow Baby Park.
Business Resort
Provides 16 multi-purpose meeting and banquet venues that can accommodate from 8 to 1,500 people, equipped with audio and visual equipment and customized dining options. The professional team offers instant and thoughtful services to meet banquet needs.
Resort with Parking
This hotel provides free parking and is near Chongcho lake. It has an indoor pool and multiple dining options.
4-Star Resort
The hotel provides a comfortable and well-equipped environment, suitable for both leisure and business travelers. Its amenities and services ensure a pleasant and convenient stay.
Resort with Indoor Pool
煙波大飯店新竹湖濱館擁有2300坪的「煙波俱樂部」，其中包括一座全年恆溫的室內溫水游泳池。游泳池水深120公分，並設有專為兒童設計的戲水池，水深60公分，提供多項戲水設施。此外，還有SPA水療區和三溫暖設施可供使用。
Resort with Heated Pool
This resort is praised for its exceptional heated swimming pool facilities, including a separate heated children's pool. The indoor heated pool is ideal for a relaxing swim.
Resort with Spa
Romantic Resort
Resort with Swimming Pool
Heated Pool Indoor Pool
Resort with Gym
Guest Reviews
Lakeshore Hotel Hsinchu enjoys a quiet location away from the bustling downtown area, making it a peaceful retreat for guests. While some find the hotel a bit remote and distant from business centers and eateries, it offers convenient access to both the city center and the expressway. The proximity to Qingcao Lake adds to its charm, providing scenic views and leisurely strolls around the lake.
Guests appreciate the convenient parking with some noting nearby amenities like cafes, fast food restaurants and convenience stores. Shuttle transportation is available for those without cars, adding to the accessibility of the hotel.
Despite being in a somewhat secluded area, the overall experience is deemed worth the trip, especially for families. The surrounding facilities are well-regarded and the environment is described as convenient and pleasant. However, some guests mention the need to navigate between different buildings for meals and activities and an unprotected path between halls can be inconvenient during bad weather.
Overall, Lakeshore Hotel Hsinchu is praised for its tranquil setting and good connectivity, offering a satisfactory stay for those looking to be near both nature and the city.
Lakeshore Hotel Hsinchu offers a breakfast experience that stands out for its abundance and diversity. Guests frequently highlight the wide variety of breakfast options available, ranging from local dishes to a mix of both Chinese and Western cuisines. The buffet is particularly noted for its fresh and delicious ingredients with options that cater to both adults and children, making it a popular choice among families.
Many guests find the breakfast to be delicious with standouts like freshly made egg cakes, steaming beef soup and even vegetarian noodles garnering praise. The atmosphere of the breakfast area is also commended for being pleasant and conducive to a good dining experience. Some unique features such as themed performances and puppet singing add an entertaining twist to the meal, especially for children.
However, not all feedback is glowing. While a significant number of guests appreciate the generous spread and high quality, others find the taste to be quite ordinary and the price a bit steep. There are occasional concerns about the crowd management during busy times and the layout of the seating area, which some find cramped.
Overall, Lakeshore Hotel Hsinchu’s breakfast is largely viewed as a plentiful and enjoyable meal, rich in variety and taste with just a few areas that could benefit from improvements.
The 'Lakeshore Hotel Hsinchu' presents a mixed yet generally positive dining experience for its guests. Many praised the delicious and abundant meals, particularly at Monet Western Restaurant, which were frequently described as tasty and reasonably priced. The one-night-two-meal package is highlighted as cost-effective and worth the spend with Japanese set dinners and Chinese cuisine at Zuiyuelou gaining commendation for their flavor and sufficient portions.
The hotel's diverse dining options, including buffets and various cuisine styles—Western, Chinese and Japanese—are appreciated. Guests noted the convenience of several in-house restaurants and the abundance of nearby dining venues, making it easy to find a meal whether on-site or close by.
However, there were also mentions of inconsistencies. Some experienced dissatisfaction with the food quality, particularly later in the evening when dishes were not replenished or specific items, like overcooked meals, dry tuna and soggy rice, did not meet expectations. The lack of flexibility in dinner options included in packages and the reservation system causing missed opportunities to dine in the restaurant also surfaced as areas for improvement.
Despite some criticisms, many guests still found the overall dining to be satisfactory with notable highlights in presentation and taste in some dishes and valued the convenience and variety the hotel offered.
Lakeshore Hotel Hsinchu offers spacious and comfortable rooms, making it a great choice for travelers seeking ample space and relaxation. The rooms are frequently described as clean and well-maintained with comfortable bedding and large windows providing pleasant views. Many guests mention the excellent water pressure and stable temperature in the showers, alongside modern and innovative facilities.
Family rooms are particularly praised with sufficient amenities to cater to both adults and children, including baby bathtubs and children's toothbrushes. The hotel often provides complimentary room upgrades, enhancing the overall guest experience. Recreational facilities are abundant, contributing to an enjoyable stay for families.
However, some areas need improvement. The lighting in the rooms is often cited as too dim and the soundproofing leaves much to be desired, as guests frequently hear noise from adjacent rooms and the road. The air conditioning system seems to have inconsistent performance, sometimes being too cold without the ability to adjust the temperature.
Despite a few minor issues such as old bathroom fixtures and occasional noise, most visitors are satisfied with the cleanliness, comfort and spaciousness of the rooms, making Lakeshore Hotel a recommended option for a relaxing stay in Hsinchu.
Guests at Lakeshore Hotel Hsinchu have expressed largely positive feedback regarding the comfort of the beds. Reviews frequently highlight that the beds are very comfortable to sleep on with many guests finding them ideal for a good night's rest. Additionally, comments point to the bedding and duvets being great, often mentioned alongside the comfort of the mattresses and pillows.
However, some guests have noted issues with softness, describing the beds and pillows as too soft or too flat for their preferences. A few reviews also indicated problems such as the bed's shakiness, moldy-smelling bedding or occasional discomfort from materials and cleanliness.
Overall, the majority of visitors find the sleeping arrangements at Lakeshore Hotel Hsinchu to be highly satisfactory, emphasizing the comfort of the beds and the quality of sleep they provide.
Lakeshore Hotel Hsinchu has garnered positive feedback regarding its cleanliness from its guests. The rooms are often described as very clean, comfortable and spacious with a high level of cleanliness consistently noted. Guests found the hotel environment clean and tidy and the staff friendly and attentive, often seen disinfecting areas regularly. The children's facilities, including the play area and swimming pool, are well-maintained and the hotel's efforts during epidemic prevention were highly appreciated.
However, a few issues have been occasionally pointed out. Some guests noticed dust in corners and on vents and a few found hair from previous tenants. The bathrooms in particular have been mentioned for having mold and stains and several reviews also noted that some areas, especially public facilities and the game arcade, require more thorough cleaning. Despite these minor setbacks, the overall consensus is that Lakeshore Hotel Hsinchu provides a clean and pleasant environment for its guests, making it a family-friendly accommodation worth considering.
The standout feature of Lakeshore Hotel Hsinchu is undoubtedly its staff, who frequently earn high praise for their friendliness and professionalism. Guests commend the staff for their courteous and attentive service, noting that employees are well-trained and often go above and beyond to ensure a comfortable stay. The hotel staff are described as helpful, welcoming and considerate with many reviews highlighting excellent service at the front desk and housekeeping.
From facilitating smooth and quick check-ins to proactively assisting with luggage and room upgrades, the staff's commitment to guest satisfaction is evident. Their polite and warm attitudes extend throughout the hotel, from the lobby to the children's play areas, where they ensure both safety and enjoyment. Reviews often mention specific instances of exceptional service, such as the lifeguards' attentiveness and the thoughtful gestures of bringing non-slip slippers to a pregnant guest.
However, a few reviews suggest that there is room for improvement in some areas. Occasional mentions of unresponsive service or less friendly attitudes at specific facilities indicate that service consistency could be enhanced. Despite these minor setbacks, the overwhelming consensus is that the hotel's staff contribute significantly to a positive and memorable experience for their guests, making Lakeshore Hotel Hsinchu a highly recommended destination for travelers.
Guests at Lakeshore Hotel Hsinchu have shared mixed experiences regarding the hotel's WiFi service. Positive reviews highlight the stability of the internet connection in the rooms with no signal loss reported by some guests. There are convenient power outlets and internet ports available at the desks, making it suitable for office work or homework. Some guests also mentioned that the TV has internet access, providing additional entertainment options. However, there are a few criticisms about the WiFi speed being slow and the network signal being poor in certain rooms. One guest also noted the lack of a properly sized desk which affected their ability to use a laptop comfortably. Overall, while many guests found the WiFi reliable, there are areas for improvement in terms of speed and signal strength in some parts of the hotel.
The Lakeshore Hotel Hsinchu offers an impressive spa experience that many guests have found to be a highlight of their stay. The spa and sauna areas are consistently praised for their cleanliness and variety, providing a relaxing retreat with various hydrotherapy equipment available. The amenities include gender-specific spas, hot spring baths and a swimming pool with multiple water outlets for massages. Guests appreciate the overall practical and comfortable leisure facilities, which include a spacious and well-maintained game room for children.
However, some feedback indicates that the spa area can feel a bit outdated and may lack sufficient resting spaces within the sauna. Additionally, the requirement for full nudity in the sauna and steam bath may not appeal to everyone. Despite these minor drawbacks, the general sentiment is overwhelmingly positive with most guests finding the spa areas to be exceptional, adding significant value to their overall hotel experience.
Lakeshore Hotel Hsinchu features a gym that receives mixed reviews from its guests. Many appreciate the gym's spaciousness, making it comfortable for a workout. The facility is also noted for being well-equipped, featuring essential workout machinery and even television for entertainment. In addition to the gym, guests can enjoy the sauna room, spa with various hydrotherapy options, swimming pool and other leisure amenities, adding to the hotel's diverse recreational offerings.
However, some visitors have pointed out that the gym's equipment appears outdated and in need of maintenance with issues like rust being mentioned. The gym's availability is also restricted by authorized time slots, which might be inconvenient for some. Despite these drawbacks, the overall use of the gym, in combination with other facilities like the pool and sauna, remains a favorable part of the guest experience at Lakeshore Hotel Hsinchu.
Lakeshore Hotel Hsinchu offers a diverse and well-maintained swimming pool area that caters to all age groups, making it an excellent choice for families. The large, spacious indoor heated pool is not affected by the weather and provides warm water, ensuring guests can enjoy a swim year-round. Children particularly enjoy the play areas and dedicated parent-child sections, as well as the multi-level ball pool and the thoughtfully provided pool amenities like a dehydrator and diligent lifeguards.
The overall water quality is praised with many noting the clean and comfortable environment. The pool also has functional and varied facilities, including spa baths, water outlets and massage areas for those looking to relax. Despite these positives, some aspects could use improvement; guests have mentioned occasionally encountering sticky slipper areas, basic shower facilities and a smell of urine near the pool showers. Additionally, the opening hours are relatively short and seating around the pool area is limited.
Overall, the Lakeshore Hotel Hsinchu offers great swimming amenities combined with additional recreational options like a fitness center and children’s playhouse, ensuring a fun and enjoyable experience for the whole family. However, it could benefit from better cleanliness and more extensive operating hours.
Lakeshore Hotel Hsinchu emerges as a premier family-friendly destination, highly praised for its extensive and diverse facilities designed to keep children entertained and parents relaxed. The hotel features a variety of well-planned, spacious play areas, including a large game room, a heated indoor pool, a multi-level ball pit, race track area and a role-playing area, among others. These amenities are suitable for children of all ages, from infants to elementary school kids.
Parents appreciate the meticulous design of the family rooms, which are not only spacious but also equipped with convenient elements like large bathtubs and sterilizing pots. The hotel staff's attentiveness and the quality of service further enhance the family experience, making it a relaxing and enjoyable stay for both children and adults.
The indoor play areas serve as a perfect refuge during rainy days, ensuring that the fun never stops. The hotel's environment permits children to expend their energy while allowing parents to unwind, perhaps by enjoying breakfast by the floor-to-ceiling windows overlooking their kids or relaxing in the spa and sauna.
Safety is also a critical feature with lifeguards readily available at the pools and monitored play areas providing parents with peace of mind. With its combination of thoughtful amenities, diverse activities and superior service, Lakeshore Hotel Hsinchu comes highly recommended for family vacations where both children and adults can create pleasant and lasting memories.
Lakeshore Hotel Hsinchu has garnered praise for its high-quality accommodations and comprehensive facilities that align well with its four-star rating. Many guests have highlighted that the overall quality and comfort of the hotel exceed typical four-star standards, often comparing it favorably to five-star hotels in Taipei. The design, ambiance and cleanliness of the hotel are consistently commended, making it a comfortable and luxurious stay.
The hotel's amenities include complete facilities and an excellent range of breakfast options, contributing to its reputation as a unique resort within Hsinchu City. Guests appreciate the attention to detail and the accommodating service that creates memorable family experiences. Furthermore, the hotel’s commitment to environmental friendliness is a noted positive aspect.
However, there are areas that require improvement. Some reviews suggest that the decor of the bathrooms does not meet four-star expectations and there are mentions of minor issues with facilities and the TV signal. The dining experience, particularly breakfast, has received mixed responses with some guests feeling it falls short compared to other star-rated hotels. Additionally, the cost-effectiveness of the hotel remains a point of contention, indicating that while the hotel delivers on luxury, some guests feel the value for money could be better. Despite these criticisms, Lakeshore Hotel Hsinchu remains a highly regarded option for travelers seeking a high-quality stay in Hsinchu.
Lakeshore Hotel Hsinchu stands out as an excellent choice for business travelers, offering a quiet location ideal for work and long stays. The hotel provides business amenities such as power outlets, internet ports and moderately bright desk lamps, making it convenient for office work and remote meetings. While the rooms are spacious, allowing for a comfortable working environment, they lack dedicated desks designed for business users, which might be a minor drawback for some.
Guests appreciate the friendly and courteous service from the front desk, enhancing the overall business-like yet welcoming atmosphere. The hotel's convenient location and quick check-out process add to its suitability for business trips, although the facilities are more family-oriented and might not cater specifically to business needs. Despite a few issues with specific staff members and certain amenities, overall, Lakeshore Hotel Hsinchu is well-regarded as a business-friendly establishment with good facilities for corporate stays.
The Lakeshore Hotel Hsinchu is praised for its exceptional heated swimming pool facilities. Guests particularly appreciate the indoor heated pool with many noting its warm water as ideal for a relaxing swim. Families find the separate heated children's pool a highlight with some mentioning a baby pool and a dedicated indoor pool area with warm water, making it great for parents with young kids. Additionally, the hotel boasts a playground and even an inflatable play area, adding to the fun for children. Reviewers mention that the heated pool is large and provides a lot of joy for the kids. The hotel's pool facilities are described as comprehensive, including support amenities and an environmentally friendly approach, ensuring a comfortable and enjoyable experience for all visitors.
Lakeshore Hotel Hsinchu offers an impressive array of indoor pool facilities that cater to guests of all ages. The indoor heated swimming pool is a standout feature, providing a great option unaffected by weather conditions. Families will appreciate the children's pool, which is thoughtfully designed with warm water, making it perfect for young kids even in winter. The pool area is equipped with various amenities including a multi-level ball pool, a family swimming pool and a dedicated children's water play area, ensuring that there is something for everyone.
The surrounding facilities also include a relaxing Jacuzzi and sauna lounges, making it an ideal spot for relaxation. The spacious and fully functional indoor swimming pool enhances the overall guest experience. While the pool surroundings could use some enhancement, the indoor pool area remains comfortable and welcoming. The hotel also offers additional conveniences such as clean and comfortable resting lounges and restrooms for dining nearby, adding to the family-friendly atmosphere of the pool facilities.
Lakeshore Hotel Hsinchu provides an ideal setting for couples seeking a romantic getaway. Guests appreciate the relaxing atmosphere and romantic environment, making it a favored choice for special occasions such as birthdays and anniversaries. The hotel offers clean rooms and nice views, enhancing the overall experience. Dining at the hotel's excellent restaurant is highly recommended with a rich and diverse menu adding to the appeal. Additional amenities such as gym access and facilities for children ensure a comfortable and enjoyable stay for all guests. Overall, Lakeshore Hotel Hsinchu consistently meets expectations for a 4-star hotel without any notable romantic shortcomings.
Location Show Map
Location
Guests appreciate the convenient parking with some noting nearby amenities like cafes, fast food restaurants and convenience stores. Shuttle transportation is available for those without cars, adding to the accessibility of the hotel.
Despite being in a somewhat secluded area, the overall experience is deemed worth the trip, especially for families. The surrounding facilities are well-regarded and the environment is described as convenient and pleasant. However, some guests mention the need to navigate between different buildings for meals and activities and an unprotected path between halls can be inconvenient during bad weather.
Overall, Lakeshore Hotel Hsinchu is praised for its tranquil setting and good connectivity, offering a satisfactory stay for those looking to be near both nature and the city.
Breakfast
Many guests find the breakfast to be delicious with standouts like freshly made egg cakes, steaming beef soup and even vegetarian noodles garnering praise. The atmosphere of the breakfast area is also commended for being pleasant and conducive to a good dining experience. Some unique features such as themed performances and puppet singing add an entertaining twist to the meal, especially for children.
However, not all feedback is glowing. While a significant number of guests appreciate the generous spread and high quality, others find the taste to be quite ordinary and the price a bit steep. There are occasional concerns about the crowd management during busy times and the layout of the seating area, which some find cramped.
Overall, Lakeshore Hotel Hsinchu’s breakfast is largely viewed as a plentiful and enjoyable meal, rich in variety and taste with just a few areas that could benefit from improvements.
Dinner
The hotel's diverse dining options, including buffets and various cuisine styles—Western, Chinese and Japanese—are appreciated. Guests noted the convenience of several in-house restaurants and the abundance of nearby dining venues, making it easy to find a meal whether on-site or close by.
However, there were also mentions of inconsistencies. Some experienced dissatisfaction with the food quality, particularly later in the evening when dishes were not replenished or specific items, like overcooked meals, dry tuna and soggy rice, did not meet expectations. The lack of flexibility in dinner options included in packages and the reservation system causing missed opportunities to dine in the restaurant also surfaced as areas for improvement.
Despite some criticisms, many guests still found the overall dining to be satisfactory with notable highlights in presentation and taste in some dishes and valued the convenience and variety the hotel offered.
Rooms
Family rooms are particularly praised with sufficient amenities to cater to both adults and children, including baby bathtubs and children's toothbrushes. The hotel often provides complimentary room upgrades, enhancing the overall guest experience. Recreational facilities are abundant, contributing to an enjoyable stay for families.
However, some areas need improvement. The lighting in the rooms is often cited as too dim and the soundproofing leaves much to be desired, as guests frequently hear noise from adjacent rooms and the road. The air conditioning system seems to have inconsistent performance, sometimes being too cold without the ability to adjust the temperature.
Despite a few minor issues such as old bathroom fixtures and occasional noise, most visitors are satisfied with the cleanliness, comfort and spaciousness of the rooms, making Lakeshore Hotel a recommended option for a relaxing stay in Hsinchu.
Beds
However, some guests have noted issues with softness, describing the beds and pillows as too soft or too flat for their preferences. A few reviews also indicated problems such as the bed's shakiness, moldy-smelling bedding or occasional discomfort from materials and cleanliness.
Overall, the majority of visitors find the sleeping arrangements at Lakeshore Hotel Hsinchu to be highly satisfactory, emphasizing the comfort of the beds and the quality of sleep they provide.
Cleanliness
However, a few issues have been occasionally pointed out. Some guests noticed dust in corners and on vents and a few found hair from previous tenants. The bathrooms in particular have been mentioned for having mold and stains and several reviews also noted that some areas, especially public facilities and the game arcade, require more thorough cleaning. Despite these minor setbacks, the overall consensus is that Lakeshore Hotel Hsinchu provides a clean and pleasant environment for its guests, making it a family-friendly accommodation worth considering.
Staff
From facilitating smooth and quick check-ins to proactively assisting with luggage and room upgrades, the staff's commitment to guest satisfaction is evident. Their polite and warm attitudes extend throughout the hotel, from the lobby to the children's play areas, where they ensure both safety and enjoyment. Reviews often mention specific instances of exceptional service, such as the lifeguards' attentiveness and the thoughtful gestures of bringing non-slip slippers to a pregnant guest.
However, a few reviews suggest that there is room for improvement in some areas. Occasional mentions of unresponsive service or less friendly attitudes at specific facilities indicate that service consistency could be enhanced. Despite these minor setbacks, the overwhelming consensus is that the hotel's staff contribute significantly to a positive and memorable experience for their guests, making Lakeshore Hotel Hsinchu a highly recommended destination for travelers.
Wi-Fi
Spa
However, some feedback indicates that the spa area can feel a bit outdated and may lack sufficient resting spaces within the sauna. Additionally, the requirement for full nudity in the sauna and steam bath may not appeal to everyone. Despite these minor drawbacks, the general sentiment is overwhelmingly positive with most guests finding the spa areas to be exceptional, adding significant value to their overall hotel experience.
Gym
However, some visitors have pointed out that the gym's equipment appears outdated and in need of maintenance with issues like rust being mentioned. The gym's availability is also restricted by authorized time slots, which might be inconvenient for some. Despite these drawbacks, the overall use of the gym, in combination with other facilities like the pool and sauna, remains a favorable part of the guest experience at Lakeshore Hotel Hsinchu.
Pool
The overall water quality is praised with many noting the clean and comfortable environment. The pool also has functional and varied facilities, including spa baths, water outlets and massage areas for those looking to relax. Despite these positives, some aspects could use improvement; guests have mentioned occasionally encountering sticky slipper areas, basic shower facilities and a smell of urine near the pool showers. Additionally, the opening hours are relatively short and seating around the pool area is limited.
Overall, the Lakeshore Hotel Hsinchu offers great swimming amenities combined with additional recreational options like a fitness center and children’s playhouse, ensuring a fun and enjoyable experience for the whole family. However, it could benefit from better cleanliness and more extensive operating hours.
Family
Parents appreciate the meticulous design of the family rooms, which are not only spacious but also equipped with convenient elements like large bathtubs and sterilizing pots. The hotel staff's attentiveness and the quality of service further enhance the family experience, making it a relaxing and enjoyable stay for both children and adults.
The indoor play areas serve as a perfect refuge during rainy days, ensuring that the fun never stops. The hotel's environment permits children to expend their energy while allowing parents to unwind, perhaps by enjoying breakfast by the floor-to-ceiling windows overlooking their kids or relaxing in the spa and sauna.
Safety is also a critical feature with lifeguards readily available at the pools and monitored play areas providing parents with peace of mind. With its combination of thoughtful amenities, diverse activities and superior service, Lakeshore Hotel Hsinchu comes highly recommended for family vacations where both children and adults can create pleasant and lasting memories.
4 Star
The hotel's amenities include complete facilities and an excellent range of breakfast options, contributing to its reputation as a unique resort within Hsinchu City. Guests appreciate the attention to detail and the accommodating service that creates memorable family experiences. Furthermore, the hotel’s commitment to environmental friendliness is a noted positive aspect.
However, there are areas that require improvement. Some reviews suggest that the decor of the bathrooms does not meet four-star expectations and there are mentions of minor issues with facilities and the TV signal. The dining experience, particularly breakfast, has received mixed responses with some guests feeling it falls short compared to other star-rated hotels. Additionally, the cost-effectiveness of the hotel remains a point of contention, indicating that while the hotel delivers on luxury, some guests feel the value for money could be better. Despite these criticisms, Lakeshore Hotel Hsinchu remains a highly regarded option for travelers seeking a high-quality stay in Hsinchu.
Business
Guests appreciate the friendly and courteous service from the front desk, enhancing the overall business-like yet welcoming atmosphere. The hotel's convenient location and quick check-out process add to its suitability for business trips, although the facilities are more family-oriented and might not cater specifically to business needs. Despite a few issues with specific staff members and certain amenities, overall, Lakeshore Hotel Hsinchu is well-regarded as a business-friendly establishment with good facilities for corporate stays.
Heated Pool
Indoor Pool
The surrounding facilities also include a relaxing Jacuzzi and sauna lounges, making it an ideal spot for relaxation. The spacious and fully functional indoor swimming pool enhances the overall guest experience. While the pool surroundings could use some enhancement, the indoor pool area remains comfortable and welcoming. The hotel also offers additional conveniences such as clean and comfortable resting lounges and restrooms for dining nearby, adding to the family-friendly atmosphere of the pool facilities.
Romantic
Yes, Lakeshore Hotel Hsinchu has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Lakeshore Hotel Hsinchu.
No, Lakeshore Hotel Hsinchu doesn't allow dogs.
Yes, parking facilities are available at Lakeshore Hotel Hsinchu.
Yes, Lakeshore Hotel Hsinchu has a gym.
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