Lakeshore Hotel Metropolis
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Summary of reviewsLakeshore Hotel Metropolis in Hsinchu City is widely praised by guests for its strategic location, modern amenities and exceptional service, making it a favored choice for both business and leisure travelers. The hotel is ideally situated next to major shopping centers like Big City, SOGO and Mega City and provides convenient access to public transportation and city attractions, creating a buzzing yet serene environment for visitors.
The breakfast experience at the hotel is highly regarded with an extensive selection of both Western and Taiwanese cuisines that cater to diverse tastes. Guests commend the quality and variety of the food, enhanced by friendly and attentive service.
The rooms are often highlighted for their spaciousness, cleanliness and modern decor. Recently renovated, the rooms offer a fresh and airy atmosphere with comfortable beds and ample space, particularly appreciated by families with children. The hotel maintains a high standard of cleanliness, although there are isolated areas that could benefit from more attention to detail.
Staff at Lakeshore Hotel Metropolis are frequently applauded for their professionalism, friendliness and efficient service. Their proactive approach and willingness to assist with minor issues significantly enhance the guest experience.
Free WiFi at the hotel is generally reliable and fast enough for most needs, though it could improve for streaming services. The hotel’s mechanical parking system, while convenient, has limited spaces and poses challenges, especially for larger vehicles.
Families find the hotel favorable due to its ample space and child-friendly amenities such as bottle sterilizers and bed guards. However, the lack of cribs may pose difficulties for those with infants.
The beds at the hotel receive positive remarks for their comfort with the right balance of firmness and softness that supports a good night's sleep. There are minor issues noted with pillow comfort and mattress conditions that suggest room for improvement.
Business travelers also find the hotel to be an excellent choice due to its prime location, efficient check-in process and well-suited facilities for professional meetings. The hotel staff’s attentiveness to business needs and the conducive environment for work-related activities further make it a top selection for those visiting on business.
In summary, Lakeshore Hotel Metropolis provides a welcoming, comfortable and well-equipped stay for a diverse range of travelers, marked by its excellent location, comprehensive services and friendly atmosphere.
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The breakfast experience at the hotel is highly regarded with an extensive selection of both Western and Taiwanese cuisines that cater to diverse tastes. Guests commend the quality and variety of the food, enhanced by friendly and attentive service.
The rooms are often highlighted for their spaciousness, cleanliness and modern decor. Recently renovated, the rooms offer a fresh and airy atmosphere with comfortable beds and ample space, particularly appreciated by families with children. The hotel maintains a high standard of cleanliness, although there are isolated areas that could benefit from more attention to detail.
Staff at Lakeshore Hotel Metropolis are frequently applauded for their professionalism, friendliness and efficient service. Their proactive approach and willingness to assist with minor issues significantly enhance the guest experience.
Free WiFi at the hotel is generally reliable and fast enough for most needs, though it could improve for streaming services. The hotel’s mechanical parking system, while convenient, has limited spaces and poses challenges, especially for larger vehicles.
Families find the hotel favorable due to its ample space and child-friendly amenities such as bottle sterilizers and bed guards. However, the lack of cribs may pose difficulties for those with infants.
The beds at the hotel receive positive remarks for their comfort with the right balance of firmness and softness that supports a good night's sleep. There are minor issues noted with pillow comfort and mattress conditions that suggest room for improvement.
Business travelers also find the hotel to be an excellent choice due to its prime location, efficient check-in process and well-suited facilities for professional meetings. The hotel staff’s attentiveness to business needs and the conducive environment for work-related activities further make it a top selection for those visiting on business.
In summary, Lakeshore Hotel Metropolis provides a welcoming, comfortable and well-equipped stay for a diverse range of travelers, marked by its excellent location, comprehensive services and friendly atmosphere.
Hotel for Honeymoon
Lakeshore Hotel Metropolis is known for its comfortable rooms and excellent service. The hotel offers various amenities and a convenient location for exploring the city, making it suitable for a honeymoon that balances relaxation and sightseeing.
Business Hotel
Offers comfortable rooms and is known for excellent service, making it suitable for business travelers. Provides amenities that cater to both leisure and business needs.
Hotel with Parking
This hotel offers free private parking and complimentary WiFi. It also features amenities like a gym and free laundry facilities.
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
About Lakeshore Hotel Metropolis
License: 新竹市旅館024號
Guest Reviews
Location
The hotel’s location offers easy access to public transportation with a shuttle bus service available from the train station, enhancing its connectivity. Being placed in the bustling downtown area, it provides a vibrant atmosphere while maintaining a quiet environment for rest, making it both lively and peaceful. Whether one’s stay is for business or leisure, the hotel’s strategic position in the city center ensures that guests can enjoy a myriad of shopping, dining and entertainment options without traveling far.
Breakfast
While the overall sentiment toward breakfast is overwhelmingly positive with descriptors such as "excellent," "amazing," "superb," and "high quality," a few reviewers noted areas for improvement, such as the speed of replenishing food items and drink choices. However, these minor criticisms seem to be outweighed by the frequent commendations for the taste and variety available. The breakfast service is also appreciated, enhancing the dining experience with friendly and attentive staff.
In summary, breakfast at Lakeshore Hotel Metropolis is characterized by its rich and diverse options, making it a highlight for many guests and a feature worth experiencing during your stay.
Rooms
Guests frequently commend the cleanliness and maintenance of the rooms with many pointing out the comfortable beds and overall tidy environment. The hotel also maintains a fresh, elegant aesthetic with well-lit and airy rooms, contributing to a pleasant stay. Additionally, the quiet atmosphere and efficient soundproofing in many rooms ensure a restful night's sleep, though a few guests mentioned issues with sound insulation.
The convenience of the location, close to the city center and various amenities, adds to the appeal, making it easy for visitors to explore local attractions and dining options. While there were some mentions of minor issues like air conditioning difficulties and occasional noise from the refrigerator, the overall feedback is overwhelmingly positive.
Guests appreciate the comprehensive facilities and thoughtful room designs, further enhancing the overall comfort and satisfaction of their stay. With spacious layouts, modern amenities and a high level of cleanliness, Lakeshore Hotel Metropolis provides a welcoming and comfortable retreat for travelers.
Beds
Some guests found the beds to be too soft or too hard and a few noted issues with the mattress, such as sagging or being uneven. A few reviews mentioned specific discomfort with the pillow height and softness, suggesting they were not ideal for everyone. Allergies were a concern for some with mentions of dust or dust mites affecting the sleep experience.
Despite these minor issues, the overall feedback leans favorably towards a comfortable and satisfying sleeping experience that supports good rest at the hotel.
Cleanliness
Notably, the front desk service is also commended as professional, adding to the positive experience. The beds and pillows receive special mentions for their comfort, which complements the clean surroundings. Despite an aging bathroom in some rooms, most still find them clean and spacious. However, some shortcomings are mentioned, such as visible dust, mold in the bathroom corners and isolated cleaning issues like dirty coffee cups and breakfast bowls. These criticisms suggest that while the hotel generally maintains a high standard of cleanliness, attention to detail could be improved in certain areas.
Overall, the hotel consistently delivers a clean and comfortable stay with most guests leaving satisfied with the level of hygiene and service provided.
Staff
Staff members are appreciated for their patience and willingness to assist with even minor issues. The housekeeping team is noted for being consistently friendly and maintaining high cleanliness standards. The hotel’s concierge and parking attendants are also highlighted for their good service.
The word “friendly” appears frequently in guest reviews, reflecting a general consensus that the staff's demeanor significantly enhances the guest experience. Many reviews also highlight the staff’s proactive approach in handling unexpected events swiftly and effectively. While there are occasional remarks about some staff being indifferent, these are outweighed by the positive reviews.
In summary, the staff at Lakeshore Hotel Metropolis are seen as a highlight by many visitors, providing attentive, professional and friendly service, which contributes to a pleasant and comfortable stay.
Wi-Fi
Parking
However, many guests have noted the limited number of parking spaces available directly at the hotel. When these spots fill up, guests are directed to a contracted parking lot, which is a short distance away, often requiring a 7-10 minute walk. This can be inconvenient, particularly for guests with lots of luggage or those with mobility issues.
The mechanical nature of the parking system also presents challenges; some guests noted it can be tricky to maneuver, especially for larger vehicles or those unfamiliar with such systems. Furthermore, for cars exceeding a height of 170 cm, alternate arrangements need to be made, adding to the complexity.
Overall, while the hotel provides parking solutions, the limited availability and the mechanical parking setup may pose inconvenience for some. It's advisable to confirm parking availability ahead of your stay and be prepared for a potential short walk if the main parking is full.
Family
Rooms are spacious, neat and well-lit, allowing everyone to be comfortable. The hotel provides convenient amenities like a separate bathroom and toilet, diverse bathroom supplies and stroller access, which are definite pluses for families. Additionally, the quad rooms and a small living room are well-suited for family gatherings and long conversations.
While the hotel boasts many family-friendly features, such as bottle sterilizers and bed guards, it notably lacks certain children's facilities like cribs. This can pose challenges for parents, especially those with infants. Despite this drawback, the staff's willingness to upgrade rooms often makes up for it, contributing to a generally satisfying experience.
Other conveniences include a downstairs convenience store and available parking space, though limited, which requires guests to walk from a cooperative parking lot. The meal quality is good, adding to the overall family-friendly experience. However, some areas and amenities are better aligned with business travelers.
In summary, Lakeshore Hotel Metropolis offers a pleasant stay for families with a few caveats, primarily centered around the lack of specific child-focused facilities.
Business
Guests have praised the hotel staff for their friendly and supportive attitude, noting that their attention to guests' specific needs adds a personal touch to the stay. This welcoming service extends to the front desk, where staff make efforts to understand guest purposes and provide encouragement for specific endeavors, such as exams.
Transportation to and from the hotel is convenient, which is an added benefit for those with business obligations. The check-in process for business guests is particularly efficient, underscoring the hotel's commitment to catering to business travelers. Despite the rooms being on the smaller side, they are well-designed for short business trips, making Lakeshore Hotel Metropolis an excellent choice for business purposes.
No, Lakeshore Hotel Metropolis doesn't have any pool.
No, a spa isn't available at Lakeshore Hotel Metropolis.
No, Lakeshore Hotel Metropolis doesn't allow dogs.
Yes, parking facilities are available at Lakeshore Hotel Metropolis.
No, Lakeshore Hotel Metropolis doesn't have a gym.
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