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Lord Elgin Hotel main photo
Lord Elgin Hotel
Hotel in OttawaCA flag
8.6
Very Good
From $152
$
+2
Info
Summary of reviews
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.

Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.

Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.

Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.

The staff at the
Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.

Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.

The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.

The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.

Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.

The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.

In summary, the
Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
Categories
Business
Pool
Indoor Pool
Pool Lap Lanes
Luxury
Holiday Inn Express & Suites Ottawa East-Orleans by IHG main photo
From $137
$
+4
Info
Summary of reviews
The Holiday Inn Express & Suites Ottawa East-Orleans by IHG is highly regarded for several aspects that contribute to a pleasurable stay. Its location in the suburb of Orleans offers both convenience and tranquility, appealing to families and visitors looking to explore Ottawa without the hustle of downtown. Guests appreciate the hotel’s proximity to highways, shopping malls, parks, restaurants, and public transport, enhancing access to various areas and amenities.

Breakfast is a standout feature, with a diverse and high-quality selection that caters to different dietary preferences, including gluten-free options. The friendly staff ensure a well-organized and enjoyable meal experience, enhancing the value of a complimentary breakfast.

Rooms are consistently praised for their exceptional cleanliness and spaciousness. They offer practical amenities such as kitchen facilities, fridges, and microwaves, along with modern comforts like blackout blinds and plush mattresses, ensuring visitors enjoy a restful and comfortable stay. The pristine conditions extend throughout the hotel, bolstered by comprehensive cleaning protocols and attentive staff.

The staff at Holiday Inn Express & Suites play a crucial role in delivering a positive guest experience, frequently noted for their professionalism, friendliness, and readiness to accommodate requests. Specific staff members receive recognition for their dedication and service, contributing to the welcoming atmosphere of the hotel.

While the pool may not be large, it provides a warm and enjoyable swimming experience for families and children, maintaining cleanliness and safety measures. Guests should be mindful of peak times and towel availability.

Finally, the beds receive high praise for their comfort, offering both firmness and softness options to suit various preferences. This, along with spacious rooms and efficient amenities, ensures a restful night's sleep, although sofa beds could use improvement.

Overall, the
Holiday Inn Express & Suites Ottawa East-Orleans by IHG excels in providing guests with a clean, comfortable, and conveniently located stay, supported by outstanding staff and impressive amenities.
Categories
Pool
Heated Pool
Indoor Pool
Business
Dog Friendly
Hilton Lac-Leamy main photo
Hilton Lac-Leamy
Hotel in GatineauCA flag
9.1
Excellent
From $270
$
+1
Info
Summary of reviews
The Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
Categories
Pool
Heated Pool
Indoor Pool
Business
Luxury
Fairmont Chateau Laurier main photo
Fairmont Chateau Laurier
Hotel in OttawaCA flag
8.2
Very Good
From $176
$
+3
Info
Summary of reviews
Fairmont Chateau Laurier, a historic gem in the heart of Ottawa, is renowned for its central and convenient location. Perfectly positioned near Parliament Hill, the Rideau Canal and Byward Market, the hotel offers guests easy access to major attractions, museums, markets and restaurants. The property's rich history, coupled with its classic architecture, adds to its charm with many visitors appreciating the stunning views and the hotel's overall aesthetic.

Guests frequently praise the breakfast offerings, emphasizing the quality and deliciousness of the food with favorites like omelette buffets and breakfast bread enhancing the experience. The friendly and entertaining service further elevates breakfast time. However, the high cost of breakfast and the limited buffet selection are notable drawbacks.

Dinner experiences at
Fairmont Chateau Laurier receive mixed feedback. While some guests enjoy the exceptional food and beautiful views, especially from the terrace, others are disappointed by the limited menu variety and high prices. The impeccable service and enjoyable offerings at Zoey’s are positively highlighted, but securing a table can be challenging due to high demand.

The rooms at the hotel have both admirers and critics. Positively, they are described as clean, spacious and possessing historical charm with fantastic views of landmarks. Nonetheless, many guests feel the rooms are dated and in need of renovation with issues such as small size, inadequate storage and occasional maintenance problems detracting from the experience.

Cleanliness is generally praised with many guests commenting on the clean and comfortable accommodations and excellent housekeeping services. However, there are sporadic lapses in maintaining this standard with certain areas and rooms falling short of expectations.

The staff at
Fairmont Chateau Laurier is often highlighted as a standout feature, described as friendly, professional and accommodating. Their attentiveness and warm service contribute significantly to the hotel’s welcoming atmosphere, though occasional issues such as short-staffing and unhelpful receptionists are noted.

One major inconvenience for modern travelers is the lack of complimentary Wi-Fi, which many guests find surprising and frustrating. The additional charges for internet access are seen as inappropriate for a hotel of this caliber.

The pool area offers an impressive size and architectural beauty, making it a pleasant spot when accessible. Nevertheless, problems like cold water, murky conditions and the need for renovations are common complaints.

Parking is another contentious point with many guests citing high costs, limited spaces and logistical difficulties. Despite the valet staff's exceptional service, the overall parking experience is often described as chaotic and inconvenient.

Families find the
Fairmont Chateau Laurier to be a good fit with spacious rooms and a welcoming atmosphere for both children and pets. Its prime location simplifies visiting nearby attractions, though some noise concerns and issues with certain room features, such as sofa beds, are mentioned.

In conclusion, the
Fairmont Chateau Laurier is celebrated for its central location, historical charm and friendly staff, making it a recommended choice for those looking to explore Ottawa. However, potential guests should be aware of possible drawbacks related to dining options, room conditions, additional Wi-Fi and parking costs.
Categories
Business
Pool
Indoor Pool
Pool Lap Lanes
Luxury
Fairmont Chateau Laurier Gold Experience main photo
From $310
$
+10
Info
Categories
Pool
Indoor Pool
Business
Honeymoon
Homewood Suites By Hilton Ottawa Downtown main photo
From $160
$
+2
Info
Summary of reviews
Homewood Suites By Hilton Ottawa Downtown has earned considerable praise for its prime location, nestled in the heart of downtown Ottawa. This advantageous positioning allows guests easy access to major attractions like Parliament Hill, the War Memorial and various historic buildings, all within walking distance. The hotel's proximity to public transportation hubs, shops, restaurants and cafes further enhances its appeal, making it an ideal base for exploring the city.

Guests frequently commend the modern and well-maintained rooms, which are clean, spacious and often come with fully equipped kitchens. These attributes make the hotel particularly comfortable for families and those seeking apartment-style accommodations. Additional facilities such as a heated indoor pool, gym and ample parking contribute to the hotel’s attractiveness. The pet-friendly policy and friendly, bilingual staff also cater well to guests with varied needs, further enhancing the overall experience.

The breakfast service is generally well-received with many praising the wide variety and quality of food. However, there are occasional remarks about the need for more variety and improvements in specific items like coffee. The dinner experience at the Tulip restaurant receives mixed reviews with praise for the quality of food and service mingled with suggestions for menu improvements and critiques about portion sizes. Despite these points, the nearby dining options offer ample alternatives.

Guest satisfaction is significantly boosted by the friendly, helpful and efficient staff, who are noted for their welcoming demeanor and professional service. The staff's bilingual capabilities add convenience for international travelers and their attentiveness contributes to a positive atmosphere.

The hotel also shines in terms of cleanliness with many guests emphasizing the spotless condition of rooms and common areas. The excellent hygiene standards are complemented by the modern appearance of the accommodations, making for a comfortable stay.

Regarding WiFi, guests mostly find it fast, strong and easy to access, although occasional issues do arise, suggesting room for improvement in consistency and security. The gym receives high marks for being well-equipped and available 24/7, catering to various fitness needs. The indoor pool, while popular, has mixed reviews due to occasional overcrowding and temperature issues.

Parking facilities are generally appreciated for their convenience and security, despite some guests finding the fees expensive and spaces somewhat tight. For families, the hotel excels in offering spacious rooms, child-friendly amenities and entertainment options, ensuring an enjoyable stay for all ages.

In summary,
Homewood Suites By Hilton Ottawa Downtown stands out for its excellent location, well-maintained accommodations, commendable cleanliness and friendly staff, making it a strong choice for travelers exploring Ottawa. While there are areas for improvement, particularly in food service and additional amenities, the overall experience is highly positive.
Categories
Business
Pool
Indoor Pool
Honeymoon
Ottawa Marriott Hotel main photo
From $155
$
+2
Info
Summary of reviews
The Ottawa Marriott Hotel offers an exceptionally positive experience, owing much of its charm to its prime location in the heart of Ottawa. Guests enjoy easy access to major attractions such as Parliament Hill, the Rideau Canal, and Byward Market, with public transport options nearby enhancing accessibility. The location is complemented by delightful views from certain rooms, offering a captivating sight of the city’s landmarks.

Guests frequently commend the hotel's warm and welcoming atmosphere, underpinned by the friendly and efficient service provided by the staff. The comfortable and spacious rooms consistently receive praise for their cleanliness and amenities, including plush beds and upgraded facilities like heated bathroom floors. The cleanliness standards extend to all areas of the hotel, from the gym and pool to the dining spaces, contributing to a relaxing and hygienic environment.

The breakfast experience is another highlight, with guests enjoying delicious and satisfying meals served by a courteous and attentive team. The on-site restaurant, Spin Kitchen and Bar, is lauded for its well-prepared dishes, though diners should note the breakfast cost when not included in their room rate.

Family travelers particularly appreciate the hotel's child-friendly offerings, such as a dedicated kids’ playroom and arcade rooms. These amenities, combined with the popular pool and gym facilities, ensure an engaging and enjoyable stay for young guests.

The parking facilities receive mixed reviews, praised for security and accessibility but criticized for cost and limited space for larger vehicles. Despite these minor drawbacks, the overall consensus remains positive, with the
Ottawa Marriott Hotel widely regarded as a reliable and comfortable choice for travelers seeking convenience in exploring Ottawa's attractions. The combination of its strategic location, excellent service, and well-equipped facilities makes it a top choice for both leisure and business visitors.
Categories
Pool
Indoor Pool
Business
Ski
Hilton Garden Inn Ottawa Downtown main photo
From $149
$
+7
Info
Summary of reviews
The Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.

The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.

Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.

The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.

Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.

In summary, the
Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
Categories
Pool
Heated Pool
Indoor Pool
Pool Water Slide
Business
Parking
EV charging stations
DoubleTree by Hilton Ottawa Downtown main photo
From $153
$
+4
Info
Summary of reviews
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.

Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.

The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.

Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.

Overall,
DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Categories
Pool
Heated Pool
Indoor Pool
Business
Ski
Delta Hotels by Marriott Ottawa City Centre main photo
From $163
$
+5
Info
Summary of reviews
Delta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.

Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.

The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.

The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.

The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.

Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.

Families particularly enjoy staying at
Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.

Overall,
Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
Categories
Business
Pool
Heated Pool
Indoor Pool
Honeymoon
Sheraton Ottawa Hotel main photo
Sheraton Ottawa Hotel
Hotel in OttawaCA flag
8.3
Very Good
From $166
$
+3
Info
Summary of reviews
The Sheraton Ottawa Hotel offers a well-rounded stay with numerous strengths, particularly praised for its *exceptional location* in downtown Ottawa. Guests find it ideally placed for exploring major attractions such as Parliament Hill and Byward Market, enjoying the ease of access to key landmarks, restaurants and pubs. The area is described as safe and lively, further enhancing its appeal for both business and leisure travelers.

**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.

The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.

The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.

While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.

**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.

The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.

**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.

For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.

Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.

Overall,
Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
Categories
Pool
Pool Lap Lanes
Business
Sustainability Journey
Best Western Plus Gatineau-Ottawa Downtown main photo
From $125
$
+2
Info
Summary of reviews
The Best Western Plus Gatineau-Ottawa Downtown is a hotel that thrives on its exceptional location and commendable service, often highlighted by guests. Situated just across the bridge from downtown Ottawa, it provides easy access to key attractions such as Parliament Hill and the ByWard Market, making it an ideal base for exploring both Ottawa and Gatineau. The proximity to the Canadian Museum of History and scenic views of the Ottawa River from many rooms are appreciated features.

The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and service, but there are calls for improvement, particularly in terms of menu variety and breakfast area space. Rooms are noted for their cleanliness, comfort, and spaciousness, with lovely views enhancing the stay, although certain areas show signs of aging and could benefit from updates.

Cleanliness at the hotel is generally satisfactory, supported by the excellent staff service. Guests frequently commend the friendly and helpful staff, who are instrumental in ensuring a pleasant stay. Wi-Fi is included, and though it may be inconsistent at times, the staff's positive attitude often compensates for minor inconveniences.

Family travelers appreciate the hotel for its family-friendly amenities, including a popular pool and convenient location. While the pool's conditions vary, it remains a favored feature, especially among children. Parking is accessible and varied, though it comes with its set of challenges regarding space and costs.

The beds are generally comfortable, contributing to a restful sleep for many guests, though individual preferences on the firmness and pillow comfort occasionally vary. Overall, while the hotel may not fully align with the expectations of a four-star rating due to certain dated aspects, its prime location, caring staff, and affordability make it a practical and appealing choice for visitors to the Gatineau-Ottawa area.
Categories
Pool
Heated Pool
Indoor Pool
Business
Ski
Hyatt Place Ottawa West main photo
Hyatt Place Ottawa West
Hotel in OttawaCA flag
8.6
Very Good
From $126
$
+1
Info
Summary of reviews
Hyatt Place Ottawa West enjoys a strategic location ideal for both business and leisure travelers, situated just off the highway with easy access to downtown Ottawa and nearby attractions like Canadian Tire Center, Bayshore Mall and several dining options. The hotel’s quiet and calm neighborhood, coupled with ample parking space, positions it as a convenient retreat after a busy day.

Guests’ breakfast experiences are mixed but mainly positive with many appreciating its delicious, abundant choices and the convenience of a complimentary meal. However, the breakfast area often experiences overcrowding and organizational issues, which might detract from the otherwise favorable food variety and quality.

Dining at the Brew restaurant next door is appreciated for its fresh products and good food, although ingredient availability can be inconsistent. The overall dining experience remains positive with many decent nearby restaurant options enhancing it further.

Rooms at
Hyatt Place Ottawa West are repeatedly praised for their spaciousness, modernity and cleanliness. The comfortable beds and stylish, well-maintained furnishings elevate the stay, making it suitable for families and groups. Some minor issues with room organization and noise do not significantly impact the overall positive sentiment.

The hotel excels in cleanliness with high standards maintained throughout the property, including common areas, the gym and the pool. These high standards, along with friendly and professional staff, contribute to a welcoming and comfortable environment. Specific staff members receive commendations for their exceptional service, enhancing the guest experience further.

The free WiFi is generally reliable and appreciated, though there could be improvements for better streaming capabilities. The gym, despite being small, offers modern equipment and maintains a clean and convenient 24/7 availability, pleasing fitness enthusiasts.

The indoor pool, while smaller and sometimes cited for its cool temperature, is popular among families and children. It remains a pleasant feature with few issues regarding cleanliness and scheduling needing attention.

Ample, free parking is another standout feature, offering convenience with EV charging stations and easy highway access. Despite occasional tight or occupied spots, guests find the parking situation advantageous.

Families find the hotel an excellent choice due to the spacious, comfortable rooms accommodating larger groups. The overall family-friendly atmosphere, coupled with activities for kids and satisfactory breakfast offerings, ensures an enjoyable stay for parents and children alike.

In summary,
Hyatt Place Ottawa West offers a modern, clean and comfortable experience with helpful amenities and friendly staff. Its strategic location, ample parking and family-friendly environment make it a recommendable choice for a pleasant and convenient stay.
Categories
Business
Pool
Heated Pool
Indoor Pool
Sustainability Journey
Courtyard by Marriott Ottawa Downtown main photo
From $148
$
+3
Info
Summary of reviews
Courtyard by Marriott Ottawa Downtown is highly praised for its fantastic central location in Ottawa, placing guests within easy walking distance of popular attractions like ByWard Market, Parliament Hill and the Rideau Shopping Centre. This prime spot allows visitors to conveniently explore the city’s vibrant cultural and culinary scenes.

Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.

The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.

Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.

Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.

Overall,
Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
Categories
Pool
Indoor Pool
Business
Sustainability Journey
Wingate by Wyndham Kanata West Ottawa main photo
$
+3
Info
Summary of reviews
Wingate by Wyndham Kanata West Ottawa is highly appreciated by guests for its exceptional location, situated conveniently near Highway 417 and within walking distance of the Canadian Tire Centre and Tanger Outlets. The proximity to various shopping centers, restaurants and service facilities makes it an ideal spot for both short and extended stays, especially for those attending events or seeking a staycation.

The rooms are frequently praised for their cleanliness, spaciousness and modern design, providing a peaceful and comfortable environment with well-equipped amenities such as fridges and microwaves. Although some guests noted issues with noise insulation, the overall feedback highlights the rooms as a key factor in the positive guest experience.

Cleanliness is a standout feature of the hotel with many guests describing both the rooms and the property as extremely clean and well-maintained. The pleasant smell and tidy environment contribute to the welcoming atmosphere, further enhanced by the friendly and professional staff who are regularly commended for their helpfulness and efficiency.

The complimentary breakfast garners generally positive reviews for its variety and clean facilities, though some guests suggest that more options and better management could enhance the experience. The dinner service is seen as an area for potential improvement with some guests preferring the nearby dining options.

Comfortable beds contribute significantly to the restful guest experience, though a few guests mentioned the need for upgrades or softer pillows. The free WiFi, while mostly reliable, has some inconsistent performance issues that affect its overall satisfaction.

The small but clean and well-maintained gym, along with the positive reception of the pool—especially by families—adds to the hotel’s amenities. Parking is generally found to be sufficient and convenient, despite some challenges with larger vehicles during peak times.

Business travelers find the hotel accommodating with adequate facilities for business needs and a location that supports event attendance. Accessibility features are positively noted, though improvements in bed height are suggested for better wheelchair access.

The hotel’s dog-friendly policy is appreciated, though some guests feel the pet fee is high. Overall,
Wingate by Wyndham Kanata West Ottawa offers excellent value for money with its clean and modern amenities, convenient location and friendly staff, making it a top choice for travelers to the Ottawa area.
Categories
Business
Pool
Heated Pool
Indoor Pool
Dog Friendly
Homewood Suites By Hilton Ottawa Kanata main photo
From $147
$
+8
Info
Summary of reviews
Homewood Suites By Hilton Ottawa Kanata is highly regarded for its strategic location in the heart of Kanata, offering convenient access to major attractions and highways while maintaining a peaceful and tranquil setting. This modern hotel delights guests with its superb amenities, including a heated swimming pool and proximity to shopping facilities, although construction in the area may require brief car journeys.

Guests thoroughly enjoy the spacious and comfortable rooms, which are particularly suited for families and extended stays. With high ceilings, well-laid-out designs, and fully equipped kitchens, the accommodations are consistently praised for their cleanliness and modern appeal. The overall ambiance is further enhanced by the friendly and attentive staff, frequently lauded for their professionalism and eagerness to assist, which adds to a warm and welcoming experience for visitors.

The breakfast experience receives mixed reviews, with guests appreciating the adequate selection and friendly staff, yet noting opportunities for improvement in variety and quality. Despite some areas for enhancement, the breakfast generally meets the basic needs of travelers.

Cleanliness is a standout feature at the hotel, with facilities described as immaculate and well-maintained, contributing to a relaxing and satisfactory stay. Finally, while the beds received mixed reviews, most guests found them comfortable, leading to restful nights in a quiet environment. Overall, the combination of exceptional location, spacious accommodations, and excellent service positions
Homewood Suites By Hilton Ottawa Kanata as an attractive choice for both business and leisure travelers.
Categories
Pool
Indoor Pool
Business
Golf
Holiday Inn Gatineau - Ottawa by IHG main photo
$
+3
Info
Summary of reviews
The Holiday Inn Gatineau - Ottawa by IHG consistently receives positive feedback from guests across several key areas, making it a preferred choice for visitors. Its prime location is highly commended, offering convenient access to Ottawa and local attractions such as the casino, while providing picturesque views and opportunities for relaxing leisure walks. This strategic positioning, coupled with modern and clean facilities, ample parking, and responsive staff, adds to its attractiveness for both leisure and business travelers.

The hotel’s dining experiences generally receive favorable reviews, especially for dinner, characterized by tasty meals and excellent service. While breakfast offerings vary, they are often deemed hearty and of good value, despite occasional feedback regarding limited selections. The rooms are a highlight, consistently praised for their spaciousness and cleanliness. Guests enjoy the modern design and comfort, appreciating features such as soundproofing and magnificent views. The well-equipped rooms with amenities like microwaves and fridges enhance the overall stay, contributing to restful nights thanks to cozy beds.

Cleanliness is another standout aspect, with guests consistently noting the impeccably maintained environment and rooms. This complements the friendly and professional service provided by the staff, who are recognized for their attentiveness and welcoming demeanor, enhancing the guest experience. The added value for money is evident in the overall service quality and facilities.

Family-friendly features are well noted, with facilities such as pool and suite designs catering to families, although some improvements in pool size and temperature are suggested. The beds themselves receive high praise for exceptional comfort, often described as "super comfy," underscoring their role as a highlight of the stay.

Overall, the
Holiday Inn Gatineau - Ottawa by IHG succeeds in offering a reliable and pleasant accommodation experience, marked by its strategic location, commendable service, comfortable rooms, and satisfactory dining—a combination that makes it a recommended choice for visitors seeking quality and comfort near Ottawa.
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Pool
Heated Pool
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Holiday Inn Express & Suites Downtown Ottawa East by IHG main photo
From $116
$
+2
Info
Summary of reviews
The Holiday Inn Express & Suites Downtown Ottawa East by IHG, generally receives positive reviews with some room for improvement in specific areas.

Situated in a strategically central location, this hotel provides guests with easy access to major Ottawa attractions such as Parliament Hill, Byward Market and various museums, shops and restaurants. Its proximity to the O-Train and highways adds to its convenience. While the location is ideal for exploration, some guests expressed concerns about the nearby homeless shelters, which contributed to an unsettling environment, especially at night.

Visitors frequently praise the hotel's complimentary breakfast, highlighting its variety and inclusion of popular items like pancakes and cinnamon rolls. The breakfast area, though occasionally crowded, is well-stocked and maintained by friendly staff. However, some guests noted the limited seating and use of disposable cutlery as drawbacks. Despite occasional critiques about the food quality, the complimentary aspect of breakfast remains appreciated.

The dining experience at the hotel includes a convenient market section for snacks and a well-received lunch service. The hotel's proximity to local restaurants and bars offers ample dining options. However, some guests suggested enhancements, such as adding more menu items.

Room reviews are overwhelmingly positive with guests praising their cleanliness, spaciousness and modern design. The rooms are equipped with large TVs, microwaves and coffee makers, which add to the convenience. Minor issues like occasional lapses in daily cleaning and noisy air conditioning were noted but did not overshadow the overall positive guest experiences.

Cleanliness is a strong point for the hotel with many guests noting the spotless and well-maintained rooms. However, occasional concerns about certain areas like hallways, elevators and the pool area needing more attention were mentioned. Consistent upkeep in shared spaces could enhance the guest experience further.

The hotel staff receives high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive stay. A few instances of unprofessional behavior were mentioned but did not detract greatly from the overall positive feedback.

The hotel provides excellent Wi-Fi services with fast and reliable internet access frequently highlighted. This amenity adds to a convenient and comfortable stay for guests needing consistent connectivity.

The gym, though small, is well-equipped, clean and accessible 24/7, meeting basic workout needs for fitness-minded guests. Occasional mentions of the gym being closed or hard to find were noted but did not overshadow the overall positive reception.

The pool receives mixed reviews with some appreciating its well-maintained nature, especially for children. However, its small size and strong chlorine smell were points of concern. Despite these issues, when accessible, the pool area is generally enjoyed.

Parking remains a mixed experience with the on-site underground parking being described as secure yet tight and cramped, challenging to maneuver, especially for larger vehicles. The additional parking fee and limited spaces were frequent pain points.

For families, the hotel offers spacious suites and a generally clean and kid-friendly environment. However, the surrounding neighborhood's safety concerns and limited family-specific amenities were noted aspects that could be improved.

In summary, the
Holiday Inn Express & Suites Downtown Ottawa East by IHG, provides a comfortable and convenient stay with excellent staff service, clean and spacious rooms and reliable Wi-Fi. While there are some concerns regarding the neighborhood, breakfast area and parking, the positive aspects of the hotel make it a generally favorable choice for travelers.
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Business
Pool
Indoor Pool
Family
Ramada by Wyndham Ottawa On The Rideau main photo
From $91
$
+7
Info
Summary of reviews
Ramada by Wyndham Ottawa On The Rideau is celebrated for its excellent location, nestled next to a serene river and surrounded by scenic beauty. The picturesque waterfront views and tranquil environment provide a relaxing escape just a short drive from the city center. Additionally, the hotel’s proximity to the airport and accessibility from major highways make it a convenient choice for travelers.

Breakfast at the hotel offers a mixed experience with many guests appreciating the hot, hearty options such as eggs, sausages and pancakes, served by friendly staff in an uncrowded dining area. However, some guests felt the breakfast could be more varied and of better quality.

The rooms receive mixed reviews. Positives include cleanliness, comfort and exceptional river views from private balconies and entrances. Guests also enjoyed the serene, quiet atmosphere. However, some rooms are small and dated with occasional issues like noise and unpleasant odors. Bathrooms often need modernization.

Cleanliness is another area where the hotel shows potential but requires improvement. While many guests found their rooms and the general premises clean and comfortable, issues were noted with specific areas such as dirty carpets and insufficiently cleaned bathrooms.

The staff generally receive praise for their friendliness, professionalism and helpfulness, significantly contributing to the quality of guests' stays, despite a few isolated instances of less favorable interactions.

The pool is a highlight, especially for families, offering beautiful river views and a pleasant atmosphere. However, it occasionally faces issues such as unexpected closures and temperature inconsistencies.

Parking is mostly convenient with guests appreciating the ability to park directly in front of their rooms. Free parking is a plus, despite some occasional challenges such as a slightly cramped lot.

Opinions on the beds are mixed. Many guests found them comfortable, but others reported issues with size, wear and tear and discomfort, especially with sofa beds and pullout couches.

Overall, while
Ramada by Wyndham Ottawa On The Rideau has areas for improvement, its beautiful river views, serene environment, convenient location and friendly staff provide a comfortable and enjoyable stay for many guests.
Categories
Pool
Heated Pool
Outdoor Pool
Business
Golf
Ramada Plaza by Wyndham Gatineau/Manoir du Casino main photo
From $107
$
Info
Summary of reviews
The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.

Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.

The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.

Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.

Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.

The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.

The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.

Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.

Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.

Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.

Overall, the
Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
Categories
Business
Pool
Indoor Pool
Ski
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