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Lord Elgin Hotel main photo
Lord Elgin Hotel
Hotel in OttawaCA flag
8.6
Very Good
From $152
$
+2
Info
Summary of reviews
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.

Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.

Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.

Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.

The staff at the
Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.

Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.

The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.

The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.

Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.

The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.

In summary, the
Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
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Fairmont Chateau Laurier main photo
Fairmont Chateau Laurier
Hotel in OttawaCA flag
8.2
Very Good
From $176
$
+3
Info
Summary of reviews
Fairmont Chateau Laurier, a historic gem in the heart of Ottawa, is renowned for its central and convenient location. Perfectly positioned near Parliament Hill, the Rideau Canal and Byward Market, the hotel offers guests easy access to major attractions, museums, markets and restaurants. The property's rich history, coupled with its classic architecture, adds to its charm with many visitors appreciating the stunning views and the hotel's overall aesthetic.

Guests frequently praise the breakfast offerings, emphasizing the quality and deliciousness of the food with favorites like omelette buffets and breakfast bread enhancing the experience. The friendly and entertaining service further elevates breakfast time. However, the high cost of breakfast and the limited buffet selection are notable drawbacks.

Dinner experiences at
Fairmont Chateau Laurier receive mixed feedback. While some guests enjoy the exceptional food and beautiful views, especially from the terrace, others are disappointed by the limited menu variety and high prices. The impeccable service and enjoyable offerings at Zoey’s are positively highlighted, but securing a table can be challenging due to high demand.

The rooms at the hotel have both admirers and critics. Positively, they are described as clean, spacious and possessing historical charm with fantastic views of landmarks. Nonetheless, many guests feel the rooms are dated and in need of renovation with issues such as small size, inadequate storage and occasional maintenance problems detracting from the experience.

Cleanliness is generally praised with many guests commenting on the clean and comfortable accommodations and excellent housekeeping services. However, there are sporadic lapses in maintaining this standard with certain areas and rooms falling short of expectations.

The staff at
Fairmont Chateau Laurier is often highlighted as a standout feature, described as friendly, professional and accommodating. Their attentiveness and warm service contribute significantly to the hotel’s welcoming atmosphere, though occasional issues such as short-staffing and unhelpful receptionists are noted.

One major inconvenience for modern travelers is the lack of complimentary Wi-Fi, which many guests find surprising and frustrating. The additional charges for internet access are seen as inappropriate for a hotel of this caliber.

The pool area offers an impressive size and architectural beauty, making it a pleasant spot when accessible. Nevertheless, problems like cold water, murky conditions and the need for renovations are common complaints.

Parking is another contentious point with many guests citing high costs, limited spaces and logistical difficulties. Despite the valet staff's exceptional service, the overall parking experience is often described as chaotic and inconvenient.

Families find the
Fairmont Chateau Laurier to be a good fit with spacious rooms and a welcoming atmosphere for both children and pets. Its prime location simplifies visiting nearby attractions, though some noise concerns and issues with certain room features, such as sofa beds, are mentioned.

In conclusion, the
Fairmont Chateau Laurier is celebrated for its central location, historical charm and friendly staff, making it a recommended choice for those looking to explore Ottawa. However, potential guests should be aware of possible drawbacks related to dining options, room conditions, additional Wi-Fi and parking costs.
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Luxury
DoubleTree by Hilton Ottawa Downtown main photo
From $153
$
+4
Info
Summary of reviews
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.

Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.

The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.

Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.

Overall,
DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
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Metcalfe Hotel Ottawa by Gray Collection main photo
From $157
$
+5
Info
Summary of reviews
Metcalfe Hotel Ottawa by Gray Collection, nestled in the heart of Ottawa, offers guests a delightful blend of comfort, convenience, and style. Its prime location near Parliament Hill, historic sites, and cultural attractions makes it an ideal base for both leisure and business travelers. The hotel's chic décor and tranquil atmosphere provide a welcoming retreat after exploring the vibrant downtown core. Guests frequently commend the friendly and attentive staff, whose exceptional service enhances the hospitality experience.

Visitors enjoy dining at Cocotte, the hotel's renowned restaurant, which serves an à la carte menu praised for its quality and diversity, particularly during breakfast and brunch. Despite some criticisms of higher prices and service speed, the delightful ambiance and delicious offerings make dining at Cocotte a memorable experience. The rooms receive high praise for their cleanliness, spaciousness, and modern design, equipped with luxurious amenities that ensure a comfortable stay. Even though there are occasional issues with Wi-Fi connectivity and parking costs, the overall ambiance, and exceptional service create a positive impression.

In addition to its impeccable cleanliness, The Metcalfe is celebrated for its comfortable beds and high-quality bedding, contributing to restful nights. The hotel's beautiful boutique setting is marked by European charm, striking a balance between elegance and simplicity. While there are suggestions for improvements to warrant luxury status, guests frequently highlight The Metcalfe as a hidden gem in Ottawa, combining outstanding accommodation with superb service, making it a top choice for travelers seeking comfort, cleanliness, and a convenient locale.
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The Westin Ottawa main photo
The Westin Ottawa
Hotel in OttawaCA flag
8.4
Very Good
From $174
$
+2
Info
Summary of reviews
The Westin Ottawa is highly regarded for its blend of luxury, comfort, and prime location in downtown Ottawa. Guests frequently praise the hotel's exceptional positioning, with convenient access to significant attractions such as Parliament Hill and the Byward Market, as well as direct connections to the Rideau Centre and Shaw Centre. Its stunning city and canal views add to the allure, making it an ideal base for both business and leisure travelers.

Breakfast at
The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.

The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.

Staff at
The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.

The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.

Families find
The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.

Overall,
The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
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Luxury
ByWard Blue Inn main photo
ByWard Blue Inn
Hotel in OttawaCA flag
8.8
Excellent
From $121
$
+2
Info
Summary of reviews
ByWard Blue Inn in Ottawa stands out with its exceptional location, which is perfect for visitors eager to explore the city on foot. It is conveniently situated near the vibrant ByWard Market, Parliament Hill and an array of museums, restaurants and shops. Despite its proximity to bustling areas, the hotel offers a serene retreat on a quiet street, making it a prime lodging choice for those wishing to fully experience Ottawa.

The breakfast service at
ByWard Blue Inn is highly praised for its quality and variety, offering a hearty buffet that includes both continental and traditional Canadian options. Guests enjoy the well-maintained breakfast room and the friendly staff, making it a delightful start to the day. The complimentary breakfast is frequently highlighted as one of the best among comparable hotels, contributing significantly to the overall positive experience.

The hotel's favorable location ensures easy access to numerous dining options within walking distance, which guests find convenient and enjoyable for their evening meals. The rooms at
ByWard Blue Inn are appreciated for their spaciousness, cleanliness and comfort. Many rooms include kitchenettes, comfortable beds and balconies providing charming views. Despite some rooms being small, their efficient design and included amenities make for a pleasant stay.

Cleanliness is a consistent highlight with guests describing the rooms and common areas as immaculate. The staff receives high praise for their exceptional service, friendliness and attentiveness with particular commendations for the manager and multilingual team members.

While the WiFi service receives mixed reviews, it is generally considered reliable and free. Parking options are somewhat limited and tight onsite, but there are secure and affordable offsite options available nearby.

The
ByWard Blue Inn is also recognized for its family-friendly atmosphere, offering spacious family suites and practical amenities. Additionally, its central location is advantageous for those looking to enjoy Ottawa's lively nightlife with numerous bars, restaurants and entertainment options nearby.

The beds receive mixed feedback regarding comfort but are generally seen as adequate. The hotel is well-regarded within the three-star category, offering superb value for money with its blend of cost-effectiveness and quality service. Overall,
ByWard Blue Inn provides a delightful and convenient stay, making it a reliable choice for visitors to Ottawa.
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Delta Hotels by Marriott Ottawa City Centre main photo
From $163
$
+5
Info
Summary of reviews
Delta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.

Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.

The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.

The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.

The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.

Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.

Families particularly enjoy staying at
Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.

Overall,
Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
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Sheraton Ottawa Hotel main photo
Sheraton Ottawa Hotel
Hotel in OttawaCA flag
8.3
Very Good
From $166
$
+3
Info
Summary of reviews
The Sheraton Ottawa Hotel offers a well-rounded stay with numerous strengths, particularly praised for its *exceptional location* in downtown Ottawa. Guests find it ideally placed for exploring major attractions such as Parliament Hill and Byward Market, enjoying the ease of access to key landmarks, restaurants and pubs. The area is described as safe and lively, further enhancing its appeal for both business and leisure travelers.

**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.

The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.

The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.

While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.

**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.

The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.

**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.

For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.

Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.

Overall,
Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
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Arc The Hotel main photo
Arc The Hotel
Hotel in OttawaCA flag
8.2
Very Good
From $136
$
+5
Info
The premier choice for boutique hotels in Ottawa, the hotel offers unmatched accommodations, amenities, and services.
Summary of reviews
Arc The Hotel enjoys a stellar reputation among guests, primarily due to its convenient location in the heart of downtown Ottawa. Visitors appreciate being steps away from significant attractions like Parliament Hill and ByWard Market, making it an excellent choice for both leisure and business travelers. Adding to the appeal is the easy access to public transportation, which eliminates the need for a car for most visitors.

Guests consistently commend the hotel's friendly and accommodating staff who enhance the welcoming atmosphere. Cleanliness is another highlight, with rooms and facilities regularly described as immaculate. Visitors enjoy comfortable beds and high-quality bedding, ensuring a restful night’s sleep. While some amenities, like the decor, might seem slightly outdated, the overall emphasis on cleanliness and comfort tends to overshadow these minor issues.

Arc The Hotel's breakfast receives praise for its quality and generous portions. Although not included with the room cost, guests find the breakfast worth the extra expense, with à la carte options like avocado toast with poached eggs being particularly popular. The dining experience, particularly dinner, receives mixed reviews, with some guests appreciating the offering when available and others noting room for improvement in variety and pricing.

The hotel offers several parking options, praised for their central location but noted for being somewhat costly. Some guests find the parking arrangements a bit complicated due to tight spaces and height restrictions. However, the staff is often highlighted for their helpfulness in navigating these challenges.

Despite its four-star rating,
Arc The Hotel frequently surpasses expectations with its clean accommodations, friendly staff, and prime location. Guests appreciate the overall value for money, despite occasional drawbacks like parking fees and WiFi quality. The hotel's emphasis on comfort and cleanliness makes it a favored choice for those visiting Ottawa, encouraging many guests to plan return visits.
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Cartier Place Suite Hotel main photo
Cartier Place Suite Hotel
Hotel in OttawaCA flag
8.0
Very Good
From $144
$
+2
Info
Summary of reviews
Cartier Place Suite Hotel is highly praised for its exceptional and central location in the heart of Ottawa. Guests find it ideal for both leisure and business with nearby Parliament Hill, Rideau Canal and Elgin Street ensuring easy access to the city's key attractions, vibrant neighborhoods, restaurants, bars and shops. The hotel's location on a peaceful street offers a tranquil retreat while still being close to the city's hustle and bustle.

The spacious and well-equipped suites are a standout feature, especially appreciated by families and groups. These suites offer amenities like fully stocked kitchens, balconies and separate living areas, making for a comfortable and convenient stay. The cleanliness of the rooms and the entire property is frequently noted, despite some complaints about outdated decor.

Guests consistently commend the friendly and helpful staff with many highlighting the exceptional service and welcoming atmosphere they create. Names like Gina, who is praised for her outstanding assistance, frequently feature in reviews.

The hotel does not provide breakfast or on-site dining options, which some guests found disappointing. However, the proximity to nearby dining establishments, including an adjacent pub praised for its brunch and dinner, helps offset this shortcoming.

While there were mixed reviews regarding the quality of the wifi service, many appreciated having access to it. The fitness amenities, including a well-equipped gym and clean pool area, are highly regarded, although occasional closures were noted.

Parking is another area where guests had varied experiences with some appreciating its convenience and security despite describing it as expensive. Many chose to find alternative parking to avoid the high fees.

Family-friendly features are a significant highlight with amenities such as a playroom, children’s play area and a favorable pool receiving positive remarks. Suites that accommodate larger families and the proximity to kid-friendly activities and grocery stores like Farm Boy add to the hotel’s appeal for family stays.

Overall,
Cartier Place Suite Hotel provides a clean, comfortable and convenient base for exploring Ottawa, especially suitable for families and larger groups, while delivering friendly service and practical amenities.
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Courtyard by Marriott Ottawa Downtown main photo
From $148
$
+3
Info
Summary of reviews
Courtyard by Marriott Ottawa Downtown is highly praised for its fantastic central location in Ottawa, placing guests within easy walking distance of popular attractions like ByWard Market, Parliament Hill and the Rideau Shopping Centre. This prime spot allows visitors to conveniently explore the city’s vibrant cultural and culinary scenes.

Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.

The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.

Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.

Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.

Overall,
Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
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Saintlo Ottawa Jail Hostel main photo
Saintlo Ottawa Jail Hostel
Hostel in OttawaCA flag
8.4
Very Good
From $31
$
+2
Info
Saintlo Ottawa Jail Hostel served as a maximum security facility until 1972. The gallows of the jail remain as well as the cells that have been turned into guest rooms.
Summary of reviews
The Saintlo Ottawa Jail Hostel garners positive reviews across multiple categories, making it a favored choice for travelers visiting Ottawa. Situated in the city's heart, the hostel’s location is a standout feature. Its proximity to major attractions such as Rideau Centre, ByWard Market and Parliament Hill allows guests to easily explore Ottawa on foot. Visitors appreciate the variety of nearby restaurants, shops and public transport options, enhancing its appeal as a centrally located base for sightseeing.

The hostel offers a complimentary breakfast that guests find satisfactory and valuable. The breakfast spread typically includes bagels, fruits, cereals, coffee and hot chocolate, described as hearty and filling despite being simple. The quick replenishment of items and the freshness of the food contribute positively to the overall experience.

Staying at the hostel provides a unique and memorable experience due to its historic setting within a former jail. Rooms converted from jail cells add to the intrigue, maintaining an authentic ambiance. Though some private rooms are cozy and lack windows, the dormitories offer more space. Visitors commend the cleanliness of both private and shared spaces, noting that all facilities are well-maintained.

Exceptional staff is another highlight with reviews frequently praising their friendliness and helpfulness. The team is described as welcoming and attentive, contributing to a warm and supportive atmosphere from check-in to check-out.

The hostel provides free Wi-Fi, which is generally reliable and strong throughout the building. Although some guests mention occasional connectivity issues, the overall service is satisfactory for most travelers. On-site parking is available at an extra cost and is considered convenient and secure despite some guests feeling the additional charge is inconvenient.

Comfortable and clean beds, equipped with cozy linens, are often highlighted as a plus. Privacy curtains in some dormitories enhance the sleep experience, though a few minor issues like noisy beds and the lack of curtains in some rooms are noted. Overall, the beds contribute significantly to a pleasant stay.

The historic aspect of the hostel with its detailed preservation of the jail's history, is a major attraction. Free guided tours shedding light on the building's past, including areas like solitary confinement and death row, deepen guests' appreciation of the fascinating history. This blend of history and comfort provides an extraordinary experience, making the
Saintlo Ottawa Jail Hostel a unique place to stay that is well-maintained, clean and rich in character.

In summary, the
Saintlo Ottawa Jail Hostel combines a prime location, unique historical ambiance, clean and comfortable accommodations and exceptional staff service, creating a distinctive and highly recommended lodging option in Ottawa.
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Historic
Ottawa Embassy Hotel & Suites main photo
From $147
$
+2
Info
Summary of reviews
The Ottawa Embassy Hotel & Suites enjoys a prime location in downtown Ottawa, making it highly convenient for tourists, business travelers and families. Guests consistently praise the hotel's central position, which places it within walking distance of key attractions such as Parliament Hill, Rideau Canal, Byward Market and Major's Hill Park. The surrounding area is filled with dining, shopping and entertainment options, ensuring an engaging stay.

Dining at the hotel's on-site restaurant, Cooper's, receives high marks for its culinary offerings, particularly for breakfast and dinner. The food is often described as fantastic, creative and delicious with dishes like the Reuben sandwich and salmon standing out. Although breakfast is not included in the room price and menu options can be somewhat limited, the overall quality and service make dining at Cooper's a noteworthy experience.

The accommodations at the
Ottawa Embassy Hotel & Suites are spacious, clean and comfortable, often likened to a home-like atmosphere. Many rooms include well-equipped kitchenettes, which are particularly convenient for longer stays. Guests appreciate the comfortable beds and modern amenities, although occasional issues with room temperature control and soundproofing are noted. The hotel's housekeeping receives commendations for maintaining cleanliness, though some lapses such as dirty carpets and sightings of cockroaches were occasionally mentioned.

Guest interactions with the hotel staff are overwhelmingly positive. The staff are frequently described as friendly, helpful and accommodating with particular praise for the reception and housekeeping teams. This level of customer service significantly enhances the guest experience and contributes to a welcoming atmosphere.

Wi-Fi service at the hotel generally receives favorable reviews with most guests experiencing fast and reliable connectivity. However, there are sporadic reports of connectivity issues and slow speeds, particularly in some rooms. The gym, though small, is well-equipped, making it a convenient option for guests wanting to maintain their fitness routines.

Parking is available on-site in an underground facility, which guests find handy and secure. However, the number of parking spaces is limited and there is an additional cost that some guests find expensive. Larger vehicles may find the garage challenging to navigate.

Family travelers find the hotel well-suited to their needs with spacious rooms and a kid-friendly environment. The accommodations are particularly praised for their usability for larger groups with extra bathrooms and sofa beds providing added convenience. The hotel's proximity to Ottawa's attractions also makes it a great choice for family sightseeing.

The hotel is located in an area vibrant with nightlife, offering numerous nearby bars, restaurants and social venues. This proximity is appreciated by those looking to explore Ottawa's nightlife, though occasional late-night noise can be a minor drawback.

Overall, the
Ottawa Embassy Hotel & Suites aligns well with its 3-star rating, offering a good mix of location, room comfort and service quality, despite a few areas for improvement. It stands out as a commendable choice for a pleasant and convenient stay in Ottawa.
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Ottawa Marriott Hotel main photo
From $155
$
+2
Info
Summary of reviews
The Ottawa Marriott Hotel offers an exceptionally positive experience, owing much of its charm to its prime location in the heart of Ottawa. Guests enjoy easy access to major attractions such as Parliament Hill, the Rideau Canal, and Byward Market, with public transport options nearby enhancing accessibility. The location is complemented by delightful views from certain rooms, offering a captivating sight of the city’s landmarks.

Guests frequently commend the hotel's warm and welcoming atmosphere, underpinned by the friendly and efficient service provided by the staff. The comfortable and spacious rooms consistently receive praise for their cleanliness and amenities, including plush beds and upgraded facilities like heated bathroom floors. The cleanliness standards extend to all areas of the hotel, from the gym and pool to the dining spaces, contributing to a relaxing and hygienic environment.

The breakfast experience is another highlight, with guests enjoying delicious and satisfying meals served by a courteous and attentive team. The on-site restaurant, Spin Kitchen and Bar, is lauded for its well-prepared dishes, though diners should note the breakfast cost when not included in their room rate.

Family travelers particularly appreciate the hotel's child-friendly offerings, such as a dedicated kids’ playroom and arcade rooms. These amenities, combined with the popular pool and gym facilities, ensure an engaging and enjoyable stay for young guests.

The parking facilities receive mixed reviews, praised for security and accessibility but criticized for cost and limited space for larger vehicles. Despite these minor drawbacks, the overall consensus remains positive, with the
Ottawa Marriott Hotel widely regarded as a reliable and comfortable choice for travelers seeking convenience in exploring Ottawa's attractions. The combination of its strategic location, excellent service, and well-equipped facilities makes it a top choice for both leisure and business visitors.
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The Carleton Suite Hotel main photo
The Carleton Suite Hotel
Hotel in OttawaCA flag
8.6
Very Good
From $110
$
+15
Info
Categories
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Honeymoon
Les Suites Hotel Ottawa main photo
Les Suites Hotel Ottawa
Aparthotel in OttawaCA flag
8.1
Very Good
From $121
$
+1
Info
Summary of reviews
Les Suites Hotel Ottawa in Ottawa is highly praised for its exceptional location. Nestled in the heart of downtown, it offers easy access to major attractions like ByWard Market, Rideau Center and Parliament Hill. Guests find this central position ideal for exploring the city, visiting restaurants and enjoying the vibrant nightlife. Despite a few concerns about the surrounding area's vibe, the convenience and accessibility are significant advantages.

The hotel features a well-regarded café that serves breakfast and dinner. The breakfast offerings are praised for their quality and variety, although some guests feel it is overpriced with limited options. The café's dinner service is appreciated for its delicious food and charming ambiance. Additionally, the hotel's suites come with well-equipped kitchens, allowing guests to prepare their own meals, which is particularly beneficial for longer stays.

The rooms at
Les Suites Hotel Ottawa are frequently commended for their spaciousness and comfort, ideal for families and extended stays. Guests appreciate the large suites, which include fully equipped kitchens, washers, dryers and multiple bathrooms. Cleanliness is noted as generally good, although some reviews point out areas needing updates and better upkeep. Comfortable beds and friendly staff further enhance the experience.

The hotel's staff is another highlight, often described as helpful, friendly and professional. Specific staff members are recognized for going above and beyond to ensure a pleasant stay. While there are occasional mentions of less favorable interactions, the overall sentiment is positive.

Cleanliness receives mixed reviews with many guests praising well-maintained and tidy rooms, enhanced by effective housekeeping. However, recurrent issues such as stained carpets, outdated decor and occasional odors are noted, suggesting room for improvement.

The free Wi-Fi service also receives mixed feedback. While some guests enjoy reliable internet, others experience significant connectivity issues, especially at night. This highlights an area in need of consistency and enhancement.

The gym at the hotel is highly regarded, described as well-equipped and pleasant, contributing positively to the guest experience. In contrast, the pool receives mixed reviews with many appreciating its cleanliness and indoor setting but others citing issues with water temperature and restricted access, indicating potential for improvements.

Parking is a notable inconvenience, often described as expensive and confusing, especially with ongoing construction and lack of direct elevator access. Despite the secure and sometimes convenient setup, many guests find the additional fees burdensome.

Finally, the beds in the hotel are largely praised for their comfort, though the sofa beds are widely criticized for being uncomfortable. Guests seeking optimal comfort should avoid relying on the latter.

Overall,
Les Suites Hotel Ottawa offers a comfortable and convenient stay in a prime downtown location with highlights including spacious rooms, friendly staff and well-received dining options, though some areas like cleanliness, Wi-Fi and parking could benefit from enhancements.
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Albert at Bay Suite Hotel main photo
Albert at Bay Suite Hotel
Hotel in OttawaCA flag
9.0
Excellent
From $1,480
$
+8
Info
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Parking
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Swiss Hotel main photo
Swiss Hotel
Hotel in OttawaCA flag
8.7
Very Good
From $145
$
+5
Info
Summary of reviews
Swiss Hotel in Ottawa receives considerable acclaim from guests, primarily for its strategic location and dedicated staff. Positioned in the heart of the city, the hotel offers easy access to key landmarks and vibrant spots such as Byward Market and Parliament, making it an ideal choice for travelers eager to explore Ottawa. Despite being in a bustling area, Swiss Hotel ensures a peaceful stay, maintaining high standards of cleanliness and tranquility that guests appreciate. Rooms are noted for their immaculate condition and charming decor, providing a cozy retreat. Although they are compact, the thoughtful furnishing and spotless upkeep contribute to a comfortable experience.

While the absence of breakfast leaves room for service improvement, coffee, tea, and chocolate in the mornings offer some respite. However, nearby alternatives compensate for this shortfall. The welcoming and friendly staff stand out, consistently offering guidance and warmth that enhances the stay. The hotel owner, Ms. Sabine, and her team are frequently commended for their kindness, adding a personalized touch that leaves guests feeling at home.

Swiss Hotel also impresses with its bedding, receiving praise for the exceptional comfort of its beds, which contribute to restful nights. Although pillows receive mixed reviews and heavy quilts may affect sleep temperature, the beds generally remain a highlight. Guests find value for money with clean, bright accommodations combined with attentive service, making Swiss Hotel a desirable choice for those seeking a pleasant, centrally-located stay in Ottawa.
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Best Western Plus Ottawa Downtown Suites main photo
$
+9
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Holiday Inn Ottawa East by IHG main photo
From $114
$
+4
Info
Summary of reviews
The Holiday Inn Ottawa East by IHG, receives high praise for its prime location, which is just a short drive away from downtown Ottawa and situated near major attractions, shopping centers and public transportation. Guests find its proximity to essential spots like the Saint Laurent Shopping Centre and accessibility via major roadways to be very convenient.

The breakfast offerings at the hotel receive mixed reviews with many guests enjoying the variety and taste, particularly applauding the family-friendly buffet. However, some critiques highlight occasional issues with temperature, replenishment and organization. The dinner experience is overall well-received with guests complimenting the food quality, portion sizes and the friendly service of the restaurant staff.

The hotel rooms are widely regarded as clean, spacious and comfortable. Many reviews highlight the modern décor and the convenience of additional amenities like fridges and microwaves. While the majority of feedback is positive, there are some reports of minor cleanliness and maintenance issues.

Cleanliness throughout the hotel generally receives commendation with rooms noted for their cleanliness and organization. Some areas, like hallways and common spaces, have been occasionally noted for needing more attention. Nonetheless, guests generally find the property well-maintained.

Staff at Holiday Inn Ottawa East are frequently praised for their friendliness, professionalism and helpfulness. Specific staff members receive special mentions for their exceptional service, which contributes to a welcoming atmosphere. Despite a few reports of less favorable interactions, the overall sentiment towards the staff is highly positive.

The complimentary Wi-Fi is appreciated by many guests, though there are occasional comments about its reliability and speed. The hotel’s gym is favorably noted for its good size and well-maintained equipment. The pool, while appreciated by families and children, receives mixed feedback with some noting issues like temperature inconsistencies and access restrictions.

Free parking at the hotel is a significant perk, often mentioned for its convenience and ample space, enhancing the overall guest experience. The hotel is recognized for its family-friendly environment, comfortable beds and spacious rooms, making it a popular choice for family trips. While most guests find the beds exceptionally comfortable, a few noted minor issues with the mattress softness or quality of the sofa beds.

Overall, Holiday Inn Ottawa East provides a comfortable, convenient and welcoming stay with its excellent location and dedicated staff being standout features. Although there are areas for improvement, it remains a favorable choice for visitors to Ottawa.
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