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Hotels Taking Steps Towards Sustainability in Hunucma
60 HOTELS IN AND AROUND HUNUCMARanking can be influenced by the commissions we receive.
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Categories
Sustainability Journey
Pool
Outdoor Pool
Accessible
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Summary of reviews
The Ibis Merida hotel stands out for its superb location, conveniently positioned near Paseo Montejo and essential services, making it a top choice for both tourists and business travelers. The central position is perfect for city exploration with easy access to landmarks, cultural sites and businesses, such as the US Embassy and the convention center. Guests appreciate the practicality of its ample parking and peaceful environment, contributing to a positive, comfortable stay.
Despite its modest, three-star rating, Ibis Merida offers clean and comfortable rooms, though they are noted for being smaller than expected. The practical yet compact rooms come equipped with basic amenities, ensuring a suitable stay for short trips, although space limitations may pose challenges for longer stays or larger groups. The hotel’s pet-friendly policy adds to its appeal for many visitors.
The breakfast service receives mixed reviews; many guests enjoy the variety and quality of the buffet, while others feel there is room for improvement in terms of variety and temperature of the food. Similarly, the dinner experience is generally positive regarding food taste and quality, but limited operating hours and occasional issues with service detract from the overall dining experience.
Cleanliness is a strong point at Ibis Merida with the majority of guests praising the high standard of room and facility maintenance. The staff is frequently described as friendly and attentive, contributing to a welcoming atmosphere. However, inconsistency in service quality, particularly among some reception and night shift staff, suggests areas for potential improvement.
Free wifi is a notable feature but receives mixed feedback; while some guests report a smooth experience, others encounter significant connectivity issues. On the positive side, the ample and secure parking is highly commended for its convenience and safety.
For business travelers, Ibis Merida provides a practical and efficient environment, ideal for short stays. The reasonable cost and reliable service make it an attractive option for those seeking basic accommodations without luxury. The hotel’s streamlined approach aligns well with the needs of work-focused visitors.
In summary, Ibis Merida offers a solid and dependable choice for travelers looking for a centrally located, clean and comfortable place to stay. While there are areas for improvement, particularly with room size and wifi consistency, its strengths in location, cleanliness and service make it a favored option for many guests.
Despite its modest, three-star rating, Ibis Merida offers clean and comfortable rooms, though they are noted for being smaller than expected. The practical yet compact rooms come equipped with basic amenities, ensuring a suitable stay for short trips, although space limitations may pose challenges for longer stays or larger groups. The hotel’s pet-friendly policy adds to its appeal for many visitors.
The breakfast service receives mixed reviews; many guests enjoy the variety and quality of the buffet, while others feel there is room for improvement in terms of variety and temperature of the food. Similarly, the dinner experience is generally positive regarding food taste and quality, but limited operating hours and occasional issues with service detract from the overall dining experience.
Cleanliness is a strong point at Ibis Merida with the majority of guests praising the high standard of room and facility maintenance. The staff is frequently described as friendly and attentive, contributing to a welcoming atmosphere. However, inconsistency in service quality, particularly among some reception and night shift staff, suggests areas for potential improvement.
Free wifi is a notable feature but receives mixed feedback; while some guests report a smooth experience, others encounter significant connectivity issues. On the positive side, the ample and secure parking is highly commended for its convenience and safety.
For business travelers, Ibis Merida provides a practical and efficient environment, ideal for short stays. The reasonable cost and reliable service make it an attractive option for those seeking basic accommodations without luxury. The hotel’s streamlined approach aligns well with the needs of work-focused visitors.
In summary, Ibis Merida offers a solid and dependable choice for travelers looking for a centrally located, clean and comfortable place to stay. While there are areas for improvement, particularly with room size and wifi consistency, its strengths in location, cleanliness and service make it a favored option for many guests.
Categories
Sustainability Journey
Family
Dog Friendly
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Summary of reviews
Hotel Kavia Premium - Paseo Montejo excels in providing a comfortable and convenient stay in Mérida, located centrally on the historic Paseo Montejo. Guests widely appreciate the hotel's proximity to numerous attractions, including cultural sites, bars, and restaurants, which are easily accessible on foot. The area is safe and tranquil, adding to the appeal of staying at this establishment. The modern and clean facilities further enhance guest satisfaction, with rooms offering comfort through spacious layouts, air conditioning, and often stunning views of the lively Paseo Montejo.
The hotel staff are frequently commended for their friendly and attentive service, contributing to a welcoming atmosphere. Many reviews praise individuals such as Johana and Johann for their exceptional hospitality at reception. While breakfast and dinner experiences are somewhat varied due to external restaurant operations and development, guests find enjoyment in nearby dining options, appreciating the quality when the hotel restaurant is operational. The rooftop pool offers beautiful city views, making it a popular spot despite occasional cleanliness concerns.
With features like free underground parking and reliable WiFi complementing the overall guest experience, the hotel remains a comfortable, modern choice for travelers seeking a central base. While the hotel may not fully align with a five-star luxury classification, it offers considerable value. Particularly, the beds receive high praise for comfort, providing a restful experience for visitors. Overall, Hotel Kavia Premium - Paseo Montejo stands out for its excellent location, modern amenities, and commendable service, despite occasional inconsistencies in certain aspects like breakfast and room features.
The hotel staff are frequently commended for their friendly and attentive service, contributing to a welcoming atmosphere. Many reviews praise individuals such as Johana and Johann for their exceptional hospitality at reception. While breakfast and dinner experiences are somewhat varied due to external restaurant operations and development, guests find enjoyment in nearby dining options, appreciating the quality when the hotel restaurant is operational. The rooftop pool offers beautiful city views, making it a popular spot despite occasional cleanliness concerns.
With features like free underground parking and reliable WiFi complementing the overall guest experience, the hotel remains a comfortable, modern choice for travelers seeking a central base. While the hotel may not fully align with a five-star luxury classification, it offers considerable value. Particularly, the beds receive high praise for comfort, providing a restful experience for visitors. Overall, Hotel Kavia Premium - Paseo Montejo stands out for its excellent location, modern amenities, and commendable service, despite occasional inconsistencies in certain aspects like breakfast and room features.
Categories
Sustainability Journey
Luxury
Pool
Outdoor Pool
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+8
Sustainability Journey
Merida has a pilot plan to promote solar water heating systems in hotels, aiming to reduce carbon footprints and attract green tourists. Hotels participating in this plan can reduce fuel consumption by up to 70%.
Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels15.0 mi from Hunucma
Hotel in Merida
8.3
Very GoodFrom $201
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+1
Sustainability Journey
Rosas & Xocolate Boutique Hotel and Spa is committed to eco-friendly practices, including using locally sourced materials and promoting environmental awareness among guests. Its spa treatments incorporate locally sourced ingredients like cocoa.
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+5
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Categories
Sustainability Journey
Luxury
Romantic
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+6
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Categories
Sustainability Journey
Family
Dog Friendly
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+2
Sustainability Journey
Casa Lecanda Boutique Hotel emphasizes sustainable operations by reusing materials during reconstruction to minimize waste, such as Mayan limestone tiles and Chukum wall finishes. It eliminates single-use plastics, uses low-flow showerheads and energy-efficient LED lighting. The hotel serves organic, local, and fair-trade produce, including plant-based options, and digitalizes processes to reduce paper waste.
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Summary of reviews
Ontico Urban Design Hotel, embedded in the cultural heart of Merida, emerges as an exceptional destination for travelers seeking both convenience and comfort. Guests frequently commend its ideal central location, which offers immediate access to historic attractions, vibrant streets, and renowned sites, all within an easy walking distance. The hotel's atmosphere successfully balances the city's lively energy with a peaceful retreat, allowing visitors to explore the bustling surroundings and then retreat to tranquility.
The stylish, modern rooms are a highlight, consistently acknowledged for their cleanliness and well-maintained environment. Apart from having powerful showers and luxurious toiletries, the rooms feature large and comfortable beds, ensuring a restful night's sleep. While some guests note that rooms can be smaller than pictures suggest, the effective use of space and chic design offset this concern.
The hotel staff earn high praise for their exceptional service, consistently described as friendly, helpful, and attentive. From the front desk to the breakfast area, the team's dedication to guest satisfaction significantly enhances the overall experience, making guests feel genuinely cared for throughout their stay.
The breakfast offers a taste of simplicity, with guests appreciating its freshness and homemade elements such as juices and yogurts. While the selection could benefit from greater variety, the modest offerings deliver a cozy, home-like start to the day.
While the Wi-Fi service and parking solutions could see improvements, with some connectivity and logistical issues, these do not significantly detract from the overall positive experience. The hotel provides free street parking and a secure courtyard option, which many find convenient despite its limited availability.
Beds at Ontico Urban Design Hotel stand out for their comfort and support, contributing to an inviting ambiance that guests repeatedly highlight. Although amenities like room service and in-house dining are absent, the hotel compensates with access to a nearby pool and the vibrant locale which offers diverse culinary options just outside.
Despite minor issues such as occasional room noise and maintenance quirks, Ontico Urban Design Hotel delivers a charming, stylish, and convenient stay in Merida, encouraging guests to return owing to its blend of excellent service, design, and strategic location.
The stylish, modern rooms are a highlight, consistently acknowledged for their cleanliness and well-maintained environment. Apart from having powerful showers and luxurious toiletries, the rooms feature large and comfortable beds, ensuring a restful night's sleep. While some guests note that rooms can be smaller than pictures suggest, the effective use of space and chic design offset this concern.
The hotel staff earn high praise for their exceptional service, consistently described as friendly, helpful, and attentive. From the front desk to the breakfast area, the team's dedication to guest satisfaction significantly enhances the overall experience, making guests feel genuinely cared for throughout their stay.
The breakfast offers a taste of simplicity, with guests appreciating its freshness and homemade elements such as juices and yogurts. While the selection could benefit from greater variety, the modest offerings deliver a cozy, home-like start to the day.
While the Wi-Fi service and parking solutions could see improvements, with some connectivity and logistical issues, these do not significantly detract from the overall positive experience. The hotel provides free street parking and a secure courtyard option, which many find convenient despite its limited availability.
Beds at Ontico Urban Design Hotel stand out for their comfort and support, contributing to an inviting ambiance that guests repeatedly highlight. Although amenities like room service and in-house dining are absent, the hotel compensates with access to a nearby pool and the vibrant locale which offers diverse culinary options just outside.
Despite minor issues such as occasional room noise and maintenance quirks, Ontico Urban Design Hotel delivers a charming, stylish, and convenient stay in Merida, encouraging guests to return owing to its blend of excellent service, design, and strategic location.
Categories
Sustainability Journey
Romantic
Parking
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+2
Sustainability Journey
Questionnaire
What makes your hotel/accommodation eco-friendly?
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Serving organic food at the restaurant
LED lighting throughout the premises
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Most of the ingredients used to prepare meals are locally produced
Answers last updated by Ya'ax Hotel Boutique
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Summary of reviews
Hotel El Marques in Mérida stands out for its prime location, making it an ideal choice for travelers seeking convenience and accessibility. Its close proximity to the vibrant Paseo de Montejo allows guests to easily explore local attractions, restaurants, and markets. The surrounding tranquil area adds a peaceful touch to the otherwise central setting, offering good value for money. The hotel is further enhanced by a dedicated and friendly staff, frequently praised for their warm hospitality and attentiveness, contributing significantly to a pleasant guest experience.
The room accommodations at Hotel El Marques offer spaciousness and amenities like in-room refrigerators, which guests find practical. The beds have positive mentions for comfort, allowing restful sleep despite some mixed feedback regarding their condition. Cleanliness is generally well-regarded, with consistent daily cleaning praised by guests, although there are calls for updates and maintenance in certain areas like bedding quality and air conditioning.
The pool area, though charming, suffers from maintenance issues, impacting its potential as a feature. Guests note concerns about cleanliness and size, but feel improvements could transform it into a highlight of the hotel. The availability of private parking is a notable advantage, offering security and ease to visitors, though smaller spaces can pose minor inconveniences during peak times.
Overall, Hotel El Marques delivers an appealing balance of strategic location, friendly service, and satisfactory accommodations. With some attention to updates and maintenance in particular areas, it holds the promise of an even more enhanced guest experience.
The room accommodations at Hotel El Marques offer spaciousness and amenities like in-room refrigerators, which guests find practical. The beds have positive mentions for comfort, allowing restful sleep despite some mixed feedback regarding their condition. Cleanliness is generally well-regarded, with consistent daily cleaning praised by guests, although there are calls for updates and maintenance in certain areas like bedding quality and air conditioning.
The pool area, though charming, suffers from maintenance issues, impacting its potential as a feature. Guests note concerns about cleanliness and size, but feel improvements could transform it into a highlight of the hotel. The availability of private parking is a notable advantage, offering security and ease to visitors, though smaller spaces can pose minor inconveniences during peak times.
Overall, Hotel El Marques delivers an appealing balance of strategic location, friendly service, and satisfactory accommodations. With some attention to updates and maintenance in particular areas, it holds the promise of an even more enhanced guest experience.
Categories
Sustainability Journey
Pool
Children's Pool
Outdoor Pool
Parking
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+7
Info
Categories
Sustainability Journey
Dog Friendly
Dogs Stay Free
Pool
Outdoor Pool
$
+7
Info
Categories
Sustainability Journey
Dog Friendly
Pool
Outdoor Pool
$
+7
Info
Summary of reviews
Camino Real Mérida is widely praised by guests for its excellent location and strategic access to various activities and amenities. Although not situated in the center of Mérida, its proximity to major roads makes it convenient for travelers with cars to explore beyond city limits. Guests particularly enjoy nearby shopping and dining options, and the location is appreciated by those attending events like weddings. The hotel offers a modern setting with facilities like a swimming pool and free underground parking, enhancing relaxation and convenience.
The breakfast experience is a highlight, offering a generous buffet with a delightful variety, complemented by friendly staff. Despite minor concerns about cost and service speed, the overall sentiment remains positive, with many guests enjoying the selection and quality of the food.
Rooms at Camino Real Mérida receive high praise for their spaciousness, modern design, and tasteful decor. Guests value the comfortable, high-quality beds and well-appointed amenities, making for a restful and cozy stay. The hotel's dedication to cleanliness is evident, with immaculate rooms and well-maintained surroundings contributing to a luxurious experience.
The staff consistently impresses with their friendliness, attentiveness, and professionalism, often going above and beyond to provide exceptional service. Personalized attention from the team enhances the hotel's status as one of Mérida's most comfortable accommodations, leaving a lasting impression on guests.
While the pool receives mixed reviews regarding cleanliness and temperature, its size and location make it a standout feature. The rooftop setting offers breathtaking views, providing a refreshing escape despite occasional crowding.
Overall, Camino Real Mérida is a top choice for visitors seeking tranquility, comfort, and convenience, with superb service, modern facilities, and luxurious accommodations contributing to a memorable stay.
The breakfast experience is a highlight, offering a generous buffet with a delightful variety, complemented by friendly staff. Despite minor concerns about cost and service speed, the overall sentiment remains positive, with many guests enjoying the selection and quality of the food.
Rooms at Camino Real Mérida receive high praise for their spaciousness, modern design, and tasteful decor. Guests value the comfortable, high-quality beds and well-appointed amenities, making for a restful and cozy stay. The hotel's dedication to cleanliness is evident, with immaculate rooms and well-maintained surroundings contributing to a luxurious experience.
The staff consistently impresses with their friendliness, attentiveness, and professionalism, often going above and beyond to provide exceptional service. Personalized attention from the team enhances the hotel's status as one of Mérida's most comfortable accommodations, leaving a lasting impression on guests.
While the pool receives mixed reviews regarding cleanliness and temperature, its size and location make it a standout feature. The rooftop setting offers breathtaking views, providing a refreshing escape despite occasional crowding.
Overall, Camino Real Mérida is a top choice for visitors seeking tranquility, comfort, and convenience, with superb service, modern facilities, and luxurious accommodations contributing to a memorable stay.
Categories
Sustainability Journey
Pool
Heated Pool
Outdoor Pool
Business
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+6
Info
Summary of reviews
Holiday Inn & Suites - Merida La Isla by IHG is highly regarded for its prime location, outstanding staff service, and excellent accommodations. Situated in one of Mérida’s exclusive northern areas, the hotel offers convenient access to shopping, dining, and sightseeing, as it is located across from Plaza La Isla and near the Isla Auditorium. This ideal location makes it a favorite for event participants and tourists seeking tranquility and easy transportation.
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
Categories
Sustainability Journey
Golf
Business
$
+6
Info
Summary of reviews
Fiesta Inn Mérida Altabrisa enjoys commendation for its excellent location, situated within a bustling shopping plaza with easy access to amenities like restaurants, a cinema and a supermarket, making it a practical choice for families and those visiting nearby hospitals. Guests appreciate the clean and comfortable rooms, attentive and friendly staff, ample free parking and modern facilities, enhancing their overall stay.
The breakfast offerings receive mixed reviews. While many guests find the quality and taste delightful, there is a noted lack of variety, especially for international travelers and children. Despite some consistency issues in the menu, the overall reception of breakfast is positively inclined toward its taste.
Room reviews are generally positive, highlighting cleanliness, spaciousness and comfort. The rooms are equipped with modern amenities and offer relaxation with quiet environments and excellent views. However, minor issues such as occasional maintenance oversights, readiness at check-in and sometimes uncomfortable mattresses are noted. Nevertheless, the overall experience remains satisfactory.
The cleanliness of the hotel is largely praised with clean rooms, professional staff and well-maintained premises frequently mentioned. Nevertheless, some inconsistencies, such as musty odors, infrequent towel changes and areas like pool surroundings needing better upkeep, suggest potential improvements in housekeeping standards.
Staff at Fiesta Inn Mérida Altabrisa significantly contribute to the positive experiences of guests with their friendliness and attentiveness. Restaurant and housekeeping staff receive special mentions for their service excellence. Despite some isolated incidents of less satisfactory reception service, the general sentiment towards the staff is highly favorable.
The pool area does not receive as much acclaim with complaints regarding its small size, occasional dirtiness, cold water and noisy street-facing location. Suggestions for aesthetic and functional improvements could enhance guest experiences around the pool.
Parking is another strong point with a convenient location adjacent to a Walmart shopping center and covered parking availability. Though slightly away from the city center, the parking situation is deemed excellent with suggestions for reserved unloading spaces to improve logistics for new visitors.
Bed comfort receives mixed feedback. While many guests find the beds very comfortable, instances of worn-out mattresses, narrow beds and squeaky frames indicate areas needing attention. Despite these issues, the majority of guests experience a restful sleep, complemented by the room designs.
Overall, Fiesta Inn Mérida Altabrisa offers a positive accommodation experience with highlights in location, staff friendliness, room comfort and parking convenience. Minor improvements in breakfast variety, housekeeping consistency and pool maintenance could further enhance guest satisfaction.
The breakfast offerings receive mixed reviews. While many guests find the quality and taste delightful, there is a noted lack of variety, especially for international travelers and children. Despite some consistency issues in the menu, the overall reception of breakfast is positively inclined toward its taste.
Room reviews are generally positive, highlighting cleanliness, spaciousness and comfort. The rooms are equipped with modern amenities and offer relaxation with quiet environments and excellent views. However, minor issues such as occasional maintenance oversights, readiness at check-in and sometimes uncomfortable mattresses are noted. Nevertheless, the overall experience remains satisfactory.
The cleanliness of the hotel is largely praised with clean rooms, professional staff and well-maintained premises frequently mentioned. Nevertheless, some inconsistencies, such as musty odors, infrequent towel changes and areas like pool surroundings needing better upkeep, suggest potential improvements in housekeeping standards.
Staff at Fiesta Inn Mérida Altabrisa significantly contribute to the positive experiences of guests with their friendliness and attentiveness. Restaurant and housekeeping staff receive special mentions for their service excellence. Despite some isolated incidents of less satisfactory reception service, the general sentiment towards the staff is highly favorable.
The pool area does not receive as much acclaim with complaints regarding its small size, occasional dirtiness, cold water and noisy street-facing location. Suggestions for aesthetic and functional improvements could enhance guest experiences around the pool.
Parking is another strong point with a convenient location adjacent to a Walmart shopping center and covered parking availability. Though slightly away from the city center, the parking situation is deemed excellent with suggestions for reserved unloading spaces to improve logistics for new visitors.
Bed comfort receives mixed feedback. While many guests find the beds very comfortable, instances of worn-out mattresses, narrow beds and squeaky frames indicate areas needing attention. Despite these issues, the majority of guests experience a restful sleep, complemented by the room designs.
Overall, Fiesta Inn Mérida Altabrisa offers a positive accommodation experience with highlights in location, staff friendliness, room comfort and parking convenience. Minor improvements in breakfast variety, housekeeping consistency and pool maintenance could further enhance guest satisfaction.
Categories
Sustainability Journey
Dog Friendly
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
$
+6
Sustainability Journey
This hotel demonstrates a strong commitment to sustainability through extensive initiatives, including solar energy generation, advanced water conservation systems, and a significant reduction in single-use plastics. It actively supports local communities and is involved in environmental preservation efforts like coral restoration and protecting native species.
From $56
$
+5
Info
Summary of reviews
City Express Junior by Marriott Merida Altabrisa enjoys high praise for its strategic and convenient location near key areas like Altabrisa square, various beach routes, local amenities and employment centers. Guests find this central positioning ideal for both leisure and business trips, allowing easy access to the city center and other notable destinations. The hotel offers good value for money, clean facilities and friendly staff, making it an attractive option for travelers.
The breakfast service receives mixed feedback. While some guests appreciate the quality of the offerings and especially commend the all-day coffee service, others find the breakfast too basic and lacking in variety. Issues such as limited options, repetitiveness and insufficient quantities have been mentioned, indicating room for improvement.
The rooms are often described as cozy, comfortable and functional, making them suitable for a restful stay despite their small size. They effectively block outside noise, ensuring quiet nights. Though some guests have pointed out cleanliness issues and the need for maintenance, the general sentiment is positive with many appreciating the kind and accommodating staff. However, a few noted the lack of certain amenities like refrigerators and sufficient towels.
Cleanliness is generally well-regarded with many guests appreciating the well-maintained rooms and facilities. Nonetheless, there are occasional reports of dirty bathrooms, mold, flies, dirty sheets and worn towels, suggesting some inconsistency in maintenance.
The staff overall receive positive reviews for their friendliness, attentiveness and excellent service, particularly the daytime team. However, the night shift receptionist has been criticized for poor attitude and communication, slightly marring the otherwise commendable service experience.
Free wifi at the hotel is a common point of contention with significant issues reported regarding connectivity. While some have mentioned decent internet service, many guests experience difficulties in connecting, noting poor or nonexistent wifi, especially in the rooms.
The beds at the hotel also garner mixed reviews. Many find them very comfortable, clean and conducive to a good night's sleep. However, variability in comfort levels is noted with some guests finding the mattresses too hard, saggy or noisy. Issues such as uncomfortable pillows, stained bedspreads and occasional hairs have been mentioned, which impacts the overall perception of bed quality.
In summary, City Express Junior by Marriott Merida Altabrisa is praised for its excellent location, generally comfortable accommodations and friendly staff. However, improvements in breakfast variety, room amenities, cleanliness maintenance, wifi connectivity and bed quality could enhance the overall guest experience.
The breakfast service receives mixed feedback. While some guests appreciate the quality of the offerings and especially commend the all-day coffee service, others find the breakfast too basic and lacking in variety. Issues such as limited options, repetitiveness and insufficient quantities have been mentioned, indicating room for improvement.
The rooms are often described as cozy, comfortable and functional, making them suitable for a restful stay despite their small size. They effectively block outside noise, ensuring quiet nights. Though some guests have pointed out cleanliness issues and the need for maintenance, the general sentiment is positive with many appreciating the kind and accommodating staff. However, a few noted the lack of certain amenities like refrigerators and sufficient towels.
Cleanliness is generally well-regarded with many guests appreciating the well-maintained rooms and facilities. Nonetheless, there are occasional reports of dirty bathrooms, mold, flies, dirty sheets and worn towels, suggesting some inconsistency in maintenance.
The staff overall receive positive reviews for their friendliness, attentiveness and excellent service, particularly the daytime team. However, the night shift receptionist has been criticized for poor attitude and communication, slightly marring the otherwise commendable service experience.
Free wifi at the hotel is a common point of contention with significant issues reported regarding connectivity. While some have mentioned decent internet service, many guests experience difficulties in connecting, noting poor or nonexistent wifi, especially in the rooms.
The beds at the hotel also garner mixed reviews. Many find them very comfortable, clean and conducive to a good night's sleep. However, variability in comfort levels is noted with some guests finding the mattresses too hard, saggy or noisy. Issues such as uncomfortable pillows, stained bedspreads and occasional hairs have been mentioned, which impacts the overall perception of bed quality.
In summary, City Express Junior by Marriott Merida Altabrisa is praised for its excellent location, generally comfortable accommodations and friendly staff. However, improvements in breakfast variety, room amenities, cleanliness maintenance, wifi connectivity and bed quality could enhance the overall guest experience.
Categories
Sustainability Journey
Business
Pool
Outdoor Pool
$
+2
Sustainability Journey
Questionnaire
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
The structure maximizes air flow to reduce the need for air-conditioning
LED lighting throughout the premises
Bicycles provided to guests
Signs in the rooms informing guests that towels will only be changed upon request
Answers last updated by Cabanas Jaalkab
$
+8
Info
Categories
Sustainability Journey
Honeymoon
Family
Categories
1
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