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Summary of reviewsCerviola Hotel in Marsaskala consistently earns positive reviews, particularly for its location, cleanliness, staff and family-friendly atmosphere. Guests appreciate its prime location with convenient access to a bus stop right outside, picturesque beaches within a short stroll and proximity to local amenities like restaurants and grocery stores. Despite being on a busy road, the peaceful surroundings offer a traditional Maltese experience while remaining well-connected to popular destinations like Valletta and the airport.
The hotel’s breakfast receives mostly positive feedback for its variety and quality with many guests enjoying the wide selection of sweet and savory options. Fresh pastries, fruits, cheeses and good coffee are frequently praised, making it a hearty start to the day, though some critics desire more variety and fresh vegetables. Dinner experiences, especially at the rooftop restaurant with its stunning views, are also well-regarded, although opinions vary on the variety and simplicity of the menu.
Rooms at Cerviola Hotel are noted for their spaciousness and cleanliness with daily cleaning services and fresh towels enhancing the stay. The newer rooms with modern decor and excellent sea views are particularly favored. However, some rooms experience issues like limited natural light, noise and occasional mold or musty smells. Guests also mention the effectiveness of air conditioning as variable.
Cleanliness is a strong point, frequently highlighted by guests who appreciate the meticulous daily cleaning of both rooms and communal areas. Some minor issues, such as occasional mold, cockroaches and stains, do arise but are generally overshadowed by the overall high standards.
The staff at the Cerviola Hotel are often described as friendly, professional and helpful with specific mentions of receptionists like Marco and Alexio contributing to a welcoming atmosphere. Housekeeping and other service staff are praised for their cheerful and efficient service, although there are sporadic reports of less attentive personnel.
Wi-Fi service at the hotel receives mixed reviews; while many guests find it fast and reliable, particularly in communal areas, others face connectivity issues in their rooms. The rooftop pool is a notable feature, offering beautiful sea views and a relaxing space, though it can be small, crowded and occasionally has maintenance or cleanliness concerns.
Families find Cerviola Hotel to be a great option for a holiday, citing its spacious rooms equipped for children, family-friendly amenities like high chairs and a welcoming environment. The rooftop pool and additional activities keep children entertained, making it a recommended choice for a budget-friendly family stay in Malta.
The quality of beds varies with some guests finding them comfortable and conducive to a good night's sleep, while others experience discomfort from firm or narrow mattresses.
In summary, Cerviola Hotel's excellent location, diligent cleanliness, friendly staff and family-oriented services make it a compelling choice for visitors seeking a peaceful yet well-connected base in Malta, despite some variability in room quality and amenities.
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