Doubletree By Hilton Iquitos is highly regarded for its unbeatable location, right on the main square of Iquitos. This prime spot offers easy access to the city's attractions and great views from the spacious rooms. Many guests find the amenities, including a refreshing pool and well-maintained facilities, to be excellent. The attentive and friendly staff contribute significantly to a pleasant stay, consistently offering high levels of service and problem-solving assistance.
The dining experiences, particularly the dinner, receive commendations for delicious, high-quality food and drinks. The bar's cocktails and the variety of appetizing dishes further enhance the overall dining satisfaction, even though breakfast reviews are mixed. Some guests appreciate a plentiful and diverse breakfast, while others criticize it for lacking variety and flavor. Despite these breakfast concerns, the hotel's overall food quality remains favorable.
Rooms at the hotel are noted for their spaciousness, comfort and spectacular views. However, some guests mention that the rooms are outdated and in need of refurbishment, citing old carpets and worn-out bed linens as issues. Additionally, noise and a single elevator’s downtime pose minor inconveniences. Nonetheless, comfortable beds and clean facilities generally leave guests with a positive impression.
Cleanliness is another strong point with many guests praising the hotel's maintenance and the quality of bedding and amenities. Some concerns are noted about specific areas needing refurbishment or better housekeeping services. Yet, the general cleanliness, coupled with friendly staff and comfortable settings, make for a commendable stay.
The staff at Doubletree By Hilton Iquitos are frequently highlighted for their friendliness, helpfulness and exceptional service. This includes both reception and dining staff, who often go above and beyond to meet guests' needs. There are occasional mentions of the need for more attentive restaurant service, but overall, the staff's dedication significantly enhances guest satisfaction.
One notable drawback is the hotel's WiFi service, which many guests find slow and unreliable, particularly on the second floor. This stands out as a notable inconvenience despite the hotel's generally positive reputation.
The pool area is highly praised for its relaxing atmosphere and central location, making it a favorite feature among visitors. While some guests find it occasionally cold or small, its cleanliness and pleasant ambiance, alongside the bar's offerings, make it a delightful spot to unwind.
Finally, the beds receive high praise for their comfort, contributing to a superb sleeping experience. The majority of guests highlight the high-quality beds and pillows as key factors in their pleasant stay.
Overall, Doubletree By Hilton Iquitos is celebrated for its prime location, excellent service and comfortable accommodations, making it a top choice for visitors looking to explore the heart of Iquitos.