Info
Summary of reviewsBest Western Hôtel de France in Bourg-en-Bresse is a charming and centrally located hotel, perfect for both leisure and business travelers. Guests frequently praise its prime location in the historic heart of the town, providing easy access to local attractions, restaurants and shops with the added convenience of a secure private garage for parking. The peaceful environment, despite the central location, along with the blend of traditional architecture and modern comforts, makes it an attractive option for travelers.
The breakfast experience is another highlight with an abundant and varied buffet featuring fresh fruit, assorted breads, cheeses and a popular Nutella dispenser. While there are occasional comments about areas needing improvement, such as overcrowding or the price, the general sentiment is positive. Dinner options at the hotel's restaurant and the adjacent brasserie receive high marks for quality and ambiance, despite some noting the high prices and limited menu.
Rooms at the hotel offer a mixed experience. Many guests appreciate the spacious and well-equipped accommodations with modern bathrooms and comfortable bedding. However, there are consistent mentions of small, outdated rooms—especially those under the attic—and issues with cleanliness, notably concerning the carpets. Noise from neighboring rooms also detracted from some stays, though requesting a renovated room can enhance the experience.
Cleanliness overall draws mixed reviews. While many find the rooms and bathrooms exceptionally clean, the condition of the carpets often leaves much to be desired. Despite this, the historical charm of the building and the well-kept common areas help maintain a positive impression.
The staff at Best Western Hôtel de France are a standout feature, frequently described as friendly, welcoming and helpful. The reception team, housekeeping and restaurant staff all contribute significantly to the hotel's hospitable environment, enhancing guest experiences.
The hotel's WiFi is generally reliable and fast, though some guests encountered issues with access and instructions. Parking is another mixed experience with the secure private garage being highly valued but often requiring advance reservations due to limited space and restrictions on larger vehicles.
Best Western Hôtel de France is also family-friendly, offering spacious family suites and a welcoming atmosphere for children. The convenient room service and family-oriented dining options add to its appeal for families.
The hotel provides a comfortable bedding experience with many guests praising the quality of the mattresses and bedding, despite some finding the beds too hard or experiencing issues with pillows.
As a three-star establishment, Best Western Hôtel de France offers a standard mid-range experience suitable for budget-conscious travelers. It is deemed ideal for short stays and often exceeds expectations, despite some outdated elements. The hotel is also equipped to cater to business travelers, offering clean meeting facilities.
In summary, Best Western Hôtel de France is celebrated for its excellent location, quality dining and welcoming staff. While there are areas needing improvement, particularly in room updates and cleanliness, the overall guest experience is largely positive, making it a suitable choice for a variety of travelers.
Show moreRead review summaries for all categories
Categories
