Amari Johor Bahru
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Summary of reviewsAmari Johor Bahru enjoys consistent praise for its prime location, placing it at the heart of Johor Bahru. This central positioning makes popular shopping centers like Komtar JBCC and City Square Mall easily accessible, along with local food markets, night bazaars and cafes, enhancing the overall urban exploration experience. Its proximity to the JB Sentral railway station and the customs checkpoint simplifies travel between Malaysia and Singapore, making it a convenient choice for both business and leisure travelers.
The breakfast experience at the hotel stands out positively with a wide variety of high-quality options. The extensive buffet ranges from international cuisines to local delights like nasi lemak and prata, served in a comfortable dining area often accompanied by live music, enhancing the breakfast ambiance. Despite minor suggestions for increasing the variety of Western food, the overall breakfast experience remains a highlight for many guests.
Room accommodations at Amari Johor Bahru are frequently described as impeccably clean, spacious and well-appointed with modern amenities. Guests appreciate the luxurious touches, cozy ambiance and ample space with some rooms offering stunning views. Minor issues like sound insulation and ventilation did arise occasionally, but overall, the rooms offer excellent value for money, combining cleanliness, comfort and convenience.
Cleanliness across the hotel receives strong commendations with guests noting the frequent cleaning and maintenance of rooms and common areas. While there are isolated concerns about specific areas needing attention, the general upkeep of the hotel contributes to a relaxing and comfortable environment.
The hotel's staff earns widespread acclaim for their friendliness, approachability and efficiency. The warm welcome provided by the staff, from the front desk to management, enhances the guest experience with special mentions for individuals who went above and beyond in their service. Despite occasional criticisms regarding professionalism, the overall sentiment remains highly favorable.
The WiFi is generally stable, fast and reliable, allowing for smooth connectivity, although improvements could be made to address intermittent issues and compatibility with various devices.
Dining experiences, particularly dinner, have received mixed reviews. While breakfast and high tea are frequently praised, the dinner service has been noted for needing more variety and better quality, particularly regarding vegetarian options and certain dishes. Consistency in the dinner service could enhance guest satisfaction further.
The hotel's spa offers a luxurious and highly enjoyable experience with well-maintained facilities and superb massage quality, despite being considered a bit pricey by some. The gym is described as functional and adequately equipped, though not 24-hour accessible, while maintaining high hygiene standards and offering a generally positive workout environment.
The pool area receives mixed feedback, appreciated for its convenience, clean design and family-friendly features, but criticized for occasional cleanliness issues and maintenance lapses. Nonetheless, the pool area’s atmosphere and supplementary entertainment contribute positively to the experience.
Families find Amari Johor Bahru particularly accommodating with spacious rooms, family-oriented amenities and activities. The hotel's central location, combined with thoughtful touches like children's areas and attentive service, ensure a pleasant and memorable stay for families.
In conclusion, Amari Johor Bahru excels in providing a highly convenient, comfortable and enjoyable stay with commendations for its strategic location, excellent breakfast, clean and spacious rooms and outstanding staff service. While certain areas like dinner offerings and pool maintenance could benefit from improvements, the overall guest experience remains highly positive, making it a recommended choice for travelers.
Categories
The breakfast experience at the hotel stands out positively with a wide variety of high-quality options. The extensive buffet ranges from international cuisines to local delights like nasi lemak and prata, served in a comfortable dining area often accompanied by live music, enhancing the breakfast ambiance. Despite minor suggestions for increasing the variety of Western food, the overall breakfast experience remains a highlight for many guests.
Room accommodations at Amari Johor Bahru are frequently described as impeccably clean, spacious and well-appointed with modern amenities. Guests appreciate the luxurious touches, cozy ambiance and ample space with some rooms offering stunning views. Minor issues like sound insulation and ventilation did arise occasionally, but overall, the rooms offer excellent value for money, combining cleanliness, comfort and convenience.
Cleanliness across the hotel receives strong commendations with guests noting the frequent cleaning and maintenance of rooms and common areas. While there are isolated concerns about specific areas needing attention, the general upkeep of the hotel contributes to a relaxing and comfortable environment.
The hotel's staff earns widespread acclaim for their friendliness, approachability and efficiency. The warm welcome provided by the staff, from the front desk to management, enhances the guest experience with special mentions for individuals who went above and beyond in their service. Despite occasional criticisms regarding professionalism, the overall sentiment remains highly favorable.
The WiFi is generally stable, fast and reliable, allowing for smooth connectivity, although improvements could be made to address intermittent issues and compatibility with various devices.
Dining experiences, particularly dinner, have received mixed reviews. While breakfast and high tea are frequently praised, the dinner service has been noted for needing more variety and better quality, particularly regarding vegetarian options and certain dishes. Consistency in the dinner service could enhance guest satisfaction further.
The hotel's spa offers a luxurious and highly enjoyable experience with well-maintained facilities and superb massage quality, despite being considered a bit pricey by some. The gym is described as functional and adequately equipped, though not 24-hour accessible, while maintaining high hygiene standards and offering a generally positive workout environment.
The pool area receives mixed feedback, appreciated for its convenience, clean design and family-friendly features, but criticized for occasional cleanliness issues and maintenance lapses. Nonetheless, the pool area’s atmosphere and supplementary entertainment contribute positively to the experience.
Families find Amari Johor Bahru particularly accommodating with spacious rooms, family-oriented amenities and activities. The hotel's central location, combined with thoughtful touches like children's areas and attentive service, ensure a pleasant and memorable stay for families.
In conclusion, Amari Johor Bahru excels in providing a highly convenient, comfortable and enjoyable stay with commendations for its strategic location, excellent breakfast, clean and spacious rooms and outstanding staff service. While certain areas like dinner offerings and pool maintenance could benefit from improvements, the overall guest experience remains highly positive, making it a recommended choice for travelers.
Luxury Hotel
As a 5-star luxury hotel, Amari Johor Bahru features a full-service Breeze Spa offering massages and body treatments, an outdoor saltwater swimming pool, and a 24-hour fitness center. It provides executive club privileges and multiple dining options including a poolside bar.
Hotel Taking Steps Towards Sustainability
Awarded the Green Mark Gold Award, this hotel operates with an 'Empowered Eco Team' that receives comprehensive sustainability training. It partners with eco-friendly vendors to ensure its operations align with sustainable practices.
Hotel for Honeymoon
Conveniently located in Johor Bahru city centre, it provides elegant rooms and suites with free WiFi. Its central location allows easy access to city attractions, making it a great base for exploring together.
Hotel with Spa
Amari Johor Bahru is a luxury hotel known for its excellent spa facilities. It offers a range of wellness treatments and is highly rated by guests for its relaxing ambiance and professional service.
Family Friendly Hotel
The hotel is located in Johor's city center, near Legoland Malaysia. It offers a swimming pool, complimentary breakfast, and family-friendly amenities. The hotel also provides a kids’ program.
Romantic Hotel
Conveniently situated in Johor Bahru city center, Amari offers elegant rooms and suites with modern amenities. It provides a relaxing pool area, excellent dining options, and easy access to city attractions, making it ideal for a romantic urban retreat.
Hotel with Swimming Pool
The hotel features an outdoor pool with a poolside bar. The pool area is well-designed for relaxation and socialising.
Children's Pool Outdoor Pool
Business Hotel
This hotel is a top choice for business travelers because of its excellent facilities and attentive service. It offers fast WiFi, desks and adequate lighting in the rooms suitable for work, as well as ample facilities for business events, including a well-organized conference room and a professional meeting room.
Accessible Hotel
Some rooms at this hotel feature low-height counters and sinks for accessibility. It is a 5-star luxury hotel.
Hotel with Gym
Offers a well-equipped gym with modern equipment. Guests have consistently praised the cleanliness and variety of equipment available, making it ideal for a comprehensive workout.
5-Star Hotel
This 5-star hotel is decorated with warm colors. Each unit includes a 40-inch satellite TV and a minibar. It is located in the city center of Johor Bahru, offering convenient access to shopping and dining. It is known for excellent service and luxurious amenities.
Hotel with Children's Pool
Includes a well-organized baby pool and a reliably available and sanitized children's pool with prompt and clear supervision contributing to a safe and enjoyable experience. The hotel offers extensive children's activities and a family lounge with pool and snooker tables that cater to active families.
Hotel with Outdoor Pool
Guest Reviews
Amari Johor Bahru boasts a prime location that receives consistent praise from guests for its convenience and accessibility. Situated right in the heart of Johor Bahru, the hotel is within walking distance to major shopping centers like Komtar JBCC, City Square Mall and various other amenities. The proximity to the JB Sentral railway station and the customs checkpoint makes it an ideal choice for travelers journeying between Malaysia and Singapore.
Guests appreciate the hotel's central position, which offers easy access to local food markets, night bazaars and cafes, enhancing their overall stay with a variety of dining and shopping options. The location's strategic advantage is further amplified by its closeness to numerous malls and entertainment spots, making it a robust option for avid shoppers and casual strollers alike.
The convenience of being near public transportation hubs, banks and other essential services also adds a layer of comfort, ensuring that travel-related errands can be managed effortlessly. Whether you are in town for business or leisure, the hotel's excellent location and the friendly service provided by the staff consistently deliver a highly satisfactory experience.
In summary, the Amari Johor Bahru stands out primarily due to its easily accessible, central location that caters superbly to the needs of urban explorers and convenience-seekers, ensuring guests can enjoy all the nearby attractions with minimal hassle.
Amari Johor Bahru's breakfast experience receives high praise for its wide variety and good quality of food. Guests frequently mention how enjoyable and delightful the buffet breakfast is, highlighting the extensive spread that includes pastries, nonya kuih, nasi lemak and hot and cold beverages. Notably, the international buffet breakfast often exceeds expectations with its diverse options, including vegetarian choices and Malaysian specialties like kacang pool, prata and teh tarik.
The breakfast buffet is also appreciated for its good value and excellent facilities with a comfortable dining area and friendly, hospitable staff. Reviewers point out the pleasant addition of live band music and even a saxophone player, which enhances the overall breakfast ambiance.
However, some guests noted room for improvement, such as adding more variety to the Western food options and ensuring that hot items are served at the correct temperature. A few found the breakfast selection repetitive over a long stay. Despite these minor critiques, the majority agree that the breakfast spread is impressive with many considering it a highlight and a must-have during their stay.
In summary, the breakfast at Amari Johor Bahru stands out for its extensive and delicious spread, friendly service and enjoyable dining atmosphere, making it a memorable part of the guest experience.
The dining experience at Amari Johor Bahru presents a mix of both delightful and disappointing aspects according to guest reviews. The breakfast and high tea offerings receive high praise for their variety and deliciousness with the breakfast buffet particularly impressing visitors for its delectable spread. Lunch, both in the main dining area and at the Coffee House, is generally appreciated for its quality.
However, the dinner experience brings a more mixed reaction. While some guests enjoyed the buffet dinner, others found it lacking in excitement, vegetarian options and overall quality with some specific critiques about the high expense of the à la carte menu and the unsatisfactory condition of certain dishes like overly salty nasi lemak and poorly executed sashimi. The seafood buffet for RM148++ was deemed not worth the price by some reviewers.
The minimalist sahur buffet receives moderate praise for its simplicity, featuring dishes like nasi lemak, porridge, noodles and breads. The Executive Lounge offerings could use more variety, particularly in the dinner bites that could benefit from added vegetables and some guests mentioned the limited food and beverage options overall.
Overall, while there are certain meals and times of day where the food shines, notably during breakfast and high tea, there's room for improvement in the dinner service, both in variety and quality, to meet guest expectations consistently.
Amari Johor Bahru stands out for its impeccably clean and spacious rooms, earning high praise from guests. The hotel rooms are well-appointed with modern amenities like a fridge, bathrobe, iron and ironing board, hair dryer and toiletries. Many guests appreciated the luxurious touches, such as the comfortable king beds, fluffy pillows and thoughtfully curated room decor. The ambience is consistently described as cozy and aesthetically pleasing.
Guests often highlight the ample space within the rooms, noting that even the standard rooms are quite large. The availability of room upgrades and the quality of service from friendly staff also receive commendations.
However, a few guests experienced issues with the sound insulation, noting that noise from corridors and adjacent rooms sometimes intrudes on the otherwise tranquil setting. Some rooms lacked proper ventilation, leading to musty odors and occasional malfunctioning of air conditioning units.
Despite minor issues, the overall consensus is that the rooms at Amari Johor Bahru offer excellent value for money, combining cleanliness, comfort and spaciousness in a prime location. The stunning views from some rooms add an extra layer of appeal, making it a recommended stay for travelers seeking both convenience and comfort.
The bed experience at Amari Johor Bahru receives high marks from many guests, who frequently highlight the super comfortable beds and the added luxury of a pillow menu that allows for personalized comfort. Reviewers often mention the spacious king-size beds and the overall coziness with many describing the beds as comfy, cozy and well-maintained. Soft pillows are a recurring positive note, complementing the comfortable mattresses.
However, not all reviews are entirely glowing. A few guests found the beds overly soft or too firm and some were dissatisfied with the condition of the pillows, noting they were either too soft or flat. Despite these occasional critiques, the majority of feedback emphasizes a restful and pleasant sleeping experience, enhanced by the luxurious bed and pillow options.
Amari Johor Bahru receives strong praise for its cleanliness from its guests. Many reviews highlight that the rooms are comfortable and clean with some emphasizing they are also spacious. The hotel’s modern feel and well-maintained infrastructure add to its charm. Guests consistently note that the rooms are frequently cleaned and meet high standards of cleanliness, describing the environment as relaxing and comfortable. Common areas, including the lobby and bathrooms, are also highlighted for their cleanliness and maintenance. Additionally, the cleanliness of the hotel is complemented by its central location and friendly staff.
However, there are occasional mentions of areas needing improvement. Some guests reported issues like blocked sinks, dim lighting and unclean balcony pool access with debris. The occasional presence of unsatisfactory housekeeping and specific cleanliness concerns such as dusty rooms, mould in some areas and improperly cleaned bedding and furniture were noted. Despite these isolated cases, many reviews still find the general cleanliness and upkeep of the hotel to be highly commendable. Overall, the hotel is frequently described as clean, comfortable and well-maintained, making it an appealing choice for visitors seeking a tidy and modern accommodation option in Johor Bahru.
Amari Johor Bahru has received widespread acclaim for its outstanding staff, who are frequently described as friendly, approachable and efficient. From the moment guests arrive, they are greeted with smiles and are welcomed warmly by the concierge, front desk and management teams. Exceptional hospitality appears to permeate every level of service, creating an atmosphere of warmth and politeness that many guests appreciate.
Reviewers consistently highlight the professionalism and helpfulness of the staff, commending their ability to go above and beyond, whether it's assisting with minor issues like finding a phone charger or ensuring a smooth check-in and check-out experience. Special mentions are often given to specific members such as Manager Saran, Assistant Manager Ryan Hon and F&B manager Mr. Moorthy, who are recognized for their attentive and caring service.
The restaurant and bar staff, including those at the Amaya Restaurant, are praised for their great service, knowledge and courteousness. Housekeeping is noted for being prompt and efficient, though there were a few isolated mentions of lapses such as not refilling supplies.
Despite the overwhelmingly positive feedback, there are occasional criticisms regarding the professionalism and attitude of certain staff members. However, the overall sentiment remains highly favorable with guests appreciating the heartfelt service and the warm, friendly demeanor that contributes to the overall excellent experience at Amari Johor Bahru.
Amari Johor Bahru generally offers a stable and fast WiFi experience, praised for its reliability and strong signals. Guests appreciate the very accessible and user-friendly internet access with instructions being easily explained. The hotel provides free WiFi with good speed, ensuring smooth connections without cutouts. However, some feedback suggests the WiFi needs updating, mentioning occasional issues such as downtime and the absence of services like Netflix on TV. While the WiFi predominantly receives positive remarks for its strength and convenience, improvements can be made to address intermittent connectivity problems and compatibility with various devices.
The spa at Amari Johor Bahru offers a luxurious experience with well-maintained amenities and services. Guests find the treatments quite enjoyable with massages receiving particular praise for their superb quality. The environment is clean and refreshing, complemented by enclosed shampoo and foot cleaning facilities. The spa services are both prompt and convenient and the polite staff enhance the relaxing atmosphere. Although some find the prices on the higher side, the overall experience, including access to a sauna, leaves most visitors satisfied and relaxed.
The gym at Amari Johor Bahru has garnered a mix of feedback from guests. It is described as adequately equipped, functional and spacious, offering a luxury gym experience. The workout facility is clean and well-prepared with organized body building and locker areas. Though some guests noted the absence of a few stations and the limitation of not being open 24 hours, the weight room remains accessible and maintains good hygiene standards. The gym workers are praised for their efficiency, contributing to an overall positive gym experience despite its relatively small size.
The pool experience at Amari Johor Bahru evokes mixed reactions among guests. Positively noted are aspects such as good access to the pool, which is described as well-made and clean, making it convenient for both families and individuals. The pool area boasts a spacious design with two swimming pools featuring different depths, a detail appreciated by various patrons. There's even a pool deck that's open 24/7, adding to the convenience of the amenities.
Yet, some guests highlighted several concerns. The pool's cleanliness came into question frequently with reports of dirty water, smudges, stains and even algae in some corners. The maintenance of the pool area received criticism as well, describing it as run-down and not entirely clean. Another concern was the pool's small size and limited operating hours, which to some, diminished the enjoyment of their swimming experience. Furthermore, some guests faced issues with the water temperature being too cold or extreme, adding discomfort.
Despite these drawbacks, the pool area’s general atmosphere, the convenience of location and supplementary entertainment like live performances contribute positively to the overall experience. However, it is clear that improvements in cleanliness and maintenance could significantly enhance the pool's appeal.
Amari Johor Bahru has garnered positive feedback from families, particularly for its family-friendly atmosphere and great amenities. The hotel's spacious rooms are comfortable and well-suited for families of varying sizes, including dedicated family rooms and options for interconnecting rooms. Families appreciated the convenient location with a short five-minute walk to nearby shopping malls, ensuring a safe and accessible environment for family outings.
The hotel offers a variety of activities and amenities that cater specifically to children. Kids delighted in the children's area with games and a dedicated kids' room. The swimming pool was a particular hit among the younger guests. Amari Johor Bahru also provides childcare facilities and has polite children supervisors, ensuring a worry-free stay for parents.
The family lounge on level 6, combined with the great service and thoughtful amenities, contributed to a pleasant experience for families. The breakfast spread was another highlight with options that even included prata, which was a favorite for some families. Special touches like celebrating birthdays and providing room upgrades enhanced the overall experience.
Cleanliness, adherence to Covid-19 SOPs and the helpfulness of the staff were consistently noted, making the stay comfortable and stress-free. Families were pleased with the quiet rooms, family seating arrangements and careful meal plans. Overall, Amari Johor Bahru is a convenient and enjoyable choice for families looking to create lasting memories.
Amari Johor Bahru emerges as a mixed bag when it comes to delivering a five-star hotel experience. The hotel boasts many positives: guests frequently comment on its luxury bedrooms, exceptional views and top-tier amenities that align with five-star standards. Service, particularly from staff members like FD DM Syam, is often praised for being polite and prompt and some guests find the numerous five-star views and the cleanliness of rooms exceeding their expectations. Organized packages and special engagements, such as honeymoon arrangements, also add to the hotel's appeal.
However, there are notable areas where the hotel does not meet the high expectations of a five-star experience. Several guests have highlighted that the breakfast spread is limited and not sufficiently extensive for a hotel of this caliber. Some have noted that the overall service does not consistently reach five-star quality, feeling that the handling of certain issues was slow and not up to the mark.
In summary, while Amari Johor Bahru offers many aspects befitting a five-star rating, including luxurious rooms and exceptional service in some areas, it falls short in terms of breakfast variety and consistent service quality.
Amari Johor Bahru stands out as a top choice for business travelers, thanks to its excellent facilities and attentive service. The hotel offers fast WiFi, which is crucial for working on the go and the rooms are equipped with desks and adequate lighting suitable for work. The facilities for business events are ample, including a well-organized conference room and a professional meeting room that caters to the needs of corporate clients.
The dining hall is spacious and the buffet is well sectioned, making it convenient for both casual dining and formal business dinners. The promptness of the service areas and the politeness of the staff contribute to a comfortable and professional atmosphere. The hotel also boasts easily accessible city center, making it convenient for time-sensitive business gatherings.
The accommodation is up to mark and the hospitality is clean, ensuring a comfortable stay for business travelers. The establishment's commitment to providing a seamless business experience is evident in its client-friendly approach and valuable sections for corporate work. With its reliable conference facilities and suitable rooms for business trips, Amari Johor Bahru proves to be an excellent choice for those traveling for work, encouraging repeat visits for future meetings or business engagements in Johor Bahru.
Amari Johor Bahru stands out for its exceptional accessibility features, making it a favored destination for guests with disabilities. The property ensures easy access for all, thanks to well-thought-out amenities including convenient room access via elevators and wheelchair-friendly pathways. Its strategic location, directly opposite shopping malls like Komtar and City Square and near the CIQ, makes it accessible from mainstream districts and major attractions.
Guests appreciated the ease of navigation within the hotel premises with reliable kid's seats and prompt responses to room fixes enhancing the overall experience. Both bathroom and room facilities are accessible and well-maintained, contributing to a comfortable stay. Efficient parking arrangements add another layer of convenience for visitors.
The booking process is seamlessly managed with platforms like Booking.com providing additional support. The concierge's helpful advice further enriches the stay with accessible meal options and dining facilities wrapping up the guest experience positively.
The meticulous accessible planning ensures that all areas, including breakfast venues, are easy to find and use. Valuables are stored securely, adding to the peace of mind for travelers. Overall, the hotel’s commitment to accessibility from booking to check-out stands out, making it a top choice for those seeking a hassle-free stay in Johor Bahru.
The Amari Johor Bahru receives a mix of feedback when it comes to its children’s pool and related amenities. Highlights include the well-organized baby pool and the reliably available and sanitized children’s pool with prompt and clear supervision contributing to a safe and enjoyable experience. The hotel offers extensive children's activities and a family lounge with pool and snooker tables that cater to active families. On the other hand, some guests suggest that the children's pool area could use better maintenance and could benefit from being larger. Despite this, the availability of family swimming lessons at different class levels and polite children’s supervisors add to the overall positive experience for families.
The outdoor pool at Amari Johor Bahru is a mixed experience for guests. On the positive side, access to the pool is convenient and it is clean, providing a refreshing respite. Families appreciate the prompt and reliable kids' pool and the pool is notably open 24/7, allowing for flexibility in swim times. Safety is a key feature with a secure and clear-to-use pool area.
However, some guests have pointed out areas for improvement. The pool area feels tight with limited space and there is mention of the pool seeming below average. Maintenance issues such as algae and tight spaces near the pool have been noted, along with insufficient poolside lighting after sunset. Despite these concerns, the overall experience of the outdoor pool is still enjoyable for many visitors.
Amari Johor Bahru stands out as an ideal destination for honeymooners. Guests consistently highlight the hotel as a good place for a honeymoon, praising its extensive honeymoon seating and polite reserved areas for couples. One of the unique features includes a pleasant dinner theatre, adding a touch of entertainment to the romantic stay. The hotel also impresses with well-sectioned honeymoon areas, ensuring privacy and comfort. Rapidly changing themed rooms add a dynamic flair and make each stay feel unique. Visitors appreciate the romantic setup, applauding the valued honeymoon packages and timely attention to significant occasions. Amari Johor Bahru delivers a memorable and romantic experience for newlyweds.
Amari Johor Bahru offers a luxurious experience for its guests, featuring five-star hotel amenities and service. The hotel is often described as first class and one of the best accommodations in Malaysia. Guests frequently highlight its beautiful room decor and luxurious ambiance. The facility is meticulously maintained with polished utensils, well-arranged romantic areas and regal honeymoon settings. The luxurious king beds and overall classy atmosphere make it a standout choice for a sophisticated stay. While the experience occasionally falls short of five-star expectations, many find it luxurious, worth it and a gem in the heart of Johor Bahru city.
Amari Johor Bahru offers a romantic ambiance perfect for couples with many guests praising its suitability for honeymooners. The hotel's themed rooms and well-maintained honeymoon arrangements add to the charm, providing timely and prompt services that enhance special occasions. Guests appreciate the organized and polite honeymoon areas, which include romantic outdoor seating and beautiful window views. Additionally, the dinner theatre offers a delightful and romantic dining experience. For those seeking a romantic getaway, Amari Johor Bahru provides a well-rounded and accessible setting for creating memorable moments.
Location Show Map
Location
Guests appreciate the hotel's central position, which offers easy access to local food markets, night bazaars and cafes, enhancing their overall stay with a variety of dining and shopping options. The location's strategic advantage is further amplified by its closeness to numerous malls and entertainment spots, making it a robust option for avid shoppers and casual strollers alike.
The convenience of being near public transportation hubs, banks and other essential services also adds a layer of comfort, ensuring that travel-related errands can be managed effortlessly. Whether you are in town for business or leisure, the hotel's excellent location and the friendly service provided by the staff consistently deliver a highly satisfactory experience.
In summary, the Amari Johor Bahru stands out primarily due to its easily accessible, central location that caters superbly to the needs of urban explorers and convenience-seekers, ensuring guests can enjoy all the nearby attractions with minimal hassle.
Breakfast
The breakfast buffet is also appreciated for its good value and excellent facilities with a comfortable dining area and friendly, hospitable staff. Reviewers point out the pleasant addition of live band music and even a saxophone player, which enhances the overall breakfast ambiance.
However, some guests noted room for improvement, such as adding more variety to the Western food options and ensuring that hot items are served at the correct temperature. A few found the breakfast selection repetitive over a long stay. Despite these minor critiques, the majority agree that the breakfast spread is impressive with many considering it a highlight and a must-have during their stay.
In summary, the breakfast at Amari Johor Bahru stands out for its extensive and delicious spread, friendly service and enjoyable dining atmosphere, making it a memorable part of the guest experience.
Dinner
However, the dinner experience brings a more mixed reaction. While some guests enjoyed the buffet dinner, others found it lacking in excitement, vegetarian options and overall quality with some specific critiques about the high expense of the à la carte menu and the unsatisfactory condition of certain dishes like overly salty nasi lemak and poorly executed sashimi. The seafood buffet for RM148++ was deemed not worth the price by some reviewers.
The minimalist sahur buffet receives moderate praise for its simplicity, featuring dishes like nasi lemak, porridge, noodles and breads. The Executive Lounge offerings could use more variety, particularly in the dinner bites that could benefit from added vegetables and some guests mentioned the limited food and beverage options overall.
Overall, while there are certain meals and times of day where the food shines, notably during breakfast and high tea, there's room for improvement in the dinner service, both in variety and quality, to meet guest expectations consistently.
Rooms
Guests often highlight the ample space within the rooms, noting that even the standard rooms are quite large. The availability of room upgrades and the quality of service from friendly staff also receive commendations.
However, a few guests experienced issues with the sound insulation, noting that noise from corridors and adjacent rooms sometimes intrudes on the otherwise tranquil setting. Some rooms lacked proper ventilation, leading to musty odors and occasional malfunctioning of air conditioning units.
Despite minor issues, the overall consensus is that the rooms at Amari Johor Bahru offer excellent value for money, combining cleanliness, comfort and spaciousness in a prime location. The stunning views from some rooms add an extra layer of appeal, making it a recommended stay for travelers seeking both convenience and comfort.
Beds
However, not all reviews are entirely glowing. A few guests found the beds overly soft or too firm and some were dissatisfied with the condition of the pillows, noting they were either too soft or flat. Despite these occasional critiques, the majority of feedback emphasizes a restful and pleasant sleeping experience, enhanced by the luxurious bed and pillow options.
Cleanliness
However, there are occasional mentions of areas needing improvement. Some guests reported issues like blocked sinks, dim lighting and unclean balcony pool access with debris. The occasional presence of unsatisfactory housekeeping and specific cleanliness concerns such as dusty rooms, mould in some areas and improperly cleaned bedding and furniture were noted. Despite these isolated cases, many reviews still find the general cleanliness and upkeep of the hotel to be highly commendable. Overall, the hotel is frequently described as clean, comfortable and well-maintained, making it an appealing choice for visitors seeking a tidy and modern accommodation option in Johor Bahru.
Staff
Reviewers consistently highlight the professionalism and helpfulness of the staff, commending their ability to go above and beyond, whether it's assisting with minor issues like finding a phone charger or ensuring a smooth check-in and check-out experience. Special mentions are often given to specific members such as Manager Saran, Assistant Manager Ryan Hon and F&B manager Mr. Moorthy, who are recognized for their attentive and caring service.
The restaurant and bar staff, including those at the Amaya Restaurant, are praised for their great service, knowledge and courteousness. Housekeeping is noted for being prompt and efficient, though there were a few isolated mentions of lapses such as not refilling supplies.
Despite the overwhelmingly positive feedback, there are occasional criticisms regarding the professionalism and attitude of certain staff members. However, the overall sentiment remains highly favorable with guests appreciating the heartfelt service and the warm, friendly demeanor that contributes to the overall excellent experience at Amari Johor Bahru.
Wi-Fi
Spa
Gym
Pool
Yet, some guests highlighted several concerns. The pool's cleanliness came into question frequently with reports of dirty water, smudges, stains and even algae in some corners. The maintenance of the pool area received criticism as well, describing it as run-down and not entirely clean. Another concern was the pool's small size and limited operating hours, which to some, diminished the enjoyment of their swimming experience. Furthermore, some guests faced issues with the water temperature being too cold or extreme, adding discomfort.
Despite these drawbacks, the pool area’s general atmosphere, the convenience of location and supplementary entertainment like live performances contribute positively to the overall experience. However, it is clear that improvements in cleanliness and maintenance could significantly enhance the pool's appeal.
Family
The hotel offers a variety of activities and amenities that cater specifically to children. Kids delighted in the children's area with games and a dedicated kids' room. The swimming pool was a particular hit among the younger guests. Amari Johor Bahru also provides childcare facilities and has polite children supervisors, ensuring a worry-free stay for parents.
The family lounge on level 6, combined with the great service and thoughtful amenities, contributed to a pleasant experience for families. The breakfast spread was another highlight with options that even included prata, which was a favorite for some families. Special touches like celebrating birthdays and providing room upgrades enhanced the overall experience.
Cleanliness, adherence to Covid-19 SOPs and the helpfulness of the staff were consistently noted, making the stay comfortable and stress-free. Families were pleased with the quiet rooms, family seating arrangements and careful meal plans. Overall, Amari Johor Bahru is a convenient and enjoyable choice for families looking to create lasting memories.
5 Star
However, there are notable areas where the hotel does not meet the high expectations of a five-star experience. Several guests have highlighted that the breakfast spread is limited and not sufficiently extensive for a hotel of this caliber. Some have noted that the overall service does not consistently reach five-star quality, feeling that the handling of certain issues was slow and not up to the mark.
In summary, while Amari Johor Bahru offers many aspects befitting a five-star rating, including luxurious rooms and exceptional service in some areas, it falls short in terms of breakfast variety and consistent service quality.
Business
The dining hall is spacious and the buffet is well sectioned, making it convenient for both casual dining and formal business dinners. The promptness of the service areas and the politeness of the staff contribute to a comfortable and professional atmosphere. The hotel also boasts easily accessible city center, making it convenient for time-sensitive business gatherings.
The accommodation is up to mark and the hospitality is clean, ensuring a comfortable stay for business travelers. The establishment's commitment to providing a seamless business experience is evident in its client-friendly approach and valuable sections for corporate work. With its reliable conference facilities and suitable rooms for business trips, Amari Johor Bahru proves to be an excellent choice for those traveling for work, encouraging repeat visits for future meetings or business engagements in Johor Bahru.
Accessible
Guests appreciated the ease of navigation within the hotel premises with reliable kid's seats and prompt responses to room fixes enhancing the overall experience. Both bathroom and room facilities are accessible and well-maintained, contributing to a comfortable stay. Efficient parking arrangements add another layer of convenience for visitors.
The booking process is seamlessly managed with platforms like Booking.com providing additional support. The concierge's helpful advice further enriches the stay with accessible meal options and dining facilities wrapping up the guest experience positively.
The meticulous accessible planning ensures that all areas, including breakfast venues, are easy to find and use. Valuables are stored securely, adding to the peace of mind for travelers. Overall, the hotel’s commitment to accessibility from booking to check-out stands out, making it a top choice for those seeking a hassle-free stay in Johor Bahru.
Children's Pool
Outdoor Pool
However, some guests have pointed out areas for improvement. The pool area feels tight with limited space and there is mention of the pool seeming below average. Maintenance issues such as algae and tight spaces near the pool have been noted, along with insufficient poolside lighting after sunset. Despite these concerns, the overall experience of the outdoor pool is still enjoyable for many visitors.
Honeymoon
Luxury
Romantic
Yes, Amari Johor Bahru has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Amari Johor Bahru.
No, Amari Johor Bahru doesn't allow dogs.
No, parking facilities aren't available at Amari Johor Bahru.
Yes, Amari Johor Bahru has a gym.
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Hotel in Johor Bahru
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From $54
