Renaissance Johor Bahru Hotel
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Summary of reviewsThe Renaissance Johor Bahru Hotel generally receives positive feedback across various categories, making it a favored choice for visitors to Johor Bahru. Strategically located in Permas Jaya, it offers proximity to local amenities such as grocery shops, malls and numerous eateries, which food enthusiasts particularly appreciate. It's easily accessible from key sites like AEON Permas Jaya and Mid Valley Southkey Mall, allowing guests to navigate the city comfortably.
The breakfast at the hotel stands out as a highlight, featuring a splendid variety of both local and international dishes with commendations for the freshness and appeal of the offerings, especially the live stations and tasty Indian selections. Despite minor issues like occasional long queues and food temperature, the service remains friendly and efficient, contributing to a delightful breakfast experience.
Dinner options, particularly room service and buffet at the BLD Cafe, receive praise for their breadth and flavor. However, there are recommendations for more variety in the buffet menu and the availability of beverages throughout the day. Nonetheless, the dinner offerings are generally enjoyable with nearby Seinibong seafood bay providing additional culinary delights.
Guests find the rooms spacious, clean and comfortable, often featuring scenic views and modern designs. Though some rooms have outdated furniture and occasional musty smells, the overall cleanliness and attention to detail by the staff are commendable. The hotel's commitment to cleanliness extends to all areas, from rooms to public spaces, providing a tidy and pleasant environment.
The staff at Renaissance Johor Bahru Hotel receive high praise for their friendliness, professionalism and attentiveness, ensuring a warm and welcoming stay for guests. Quick and efficient service across various departments, including front desk, concierge and housekeeping, enhances the overall guest experience.
Additionally, the hotel offers excellent gym facilities that are spacious, well-maintained and equipped with a variety of workout equipment. The pool area, while generally clean and well-maintained, has some areas needing improvement, such as safety features and amenities by the poolside.
Parking is convenient with free and ample spaces, though some guests note challenges with access and distance from the hotel. The hotel remains a favorable choice for families, offering a cozy atmosphere, family suites and kid-friendly activities, making it ideal for family trips and gatherings.
Lastly, the comfort of the beds is frequently highlighted, providing a restful sleep experience with soft pillows and cozy mattresses. Although there are minor critiques regarding pillow softness and cleanliness, the overall consensus is positive.
While some feedback suggests areas for enhancement to maintain its five-star standard, the Renaissance Johor Bahru Hotel largely delivers a premium experience with top-notch service, comfort and amenities, ensuring a memorable stay for guests.
Categories
The breakfast at the hotel stands out as a highlight, featuring a splendid variety of both local and international dishes with commendations for the freshness and appeal of the offerings, especially the live stations and tasty Indian selections. Despite minor issues like occasional long queues and food temperature, the service remains friendly and efficient, contributing to a delightful breakfast experience.
Dinner options, particularly room service and buffet at the BLD Cafe, receive praise for their breadth and flavor. However, there are recommendations for more variety in the buffet menu and the availability of beverages throughout the day. Nonetheless, the dinner offerings are generally enjoyable with nearby Seinibong seafood bay providing additional culinary delights.
Guests find the rooms spacious, clean and comfortable, often featuring scenic views and modern designs. Though some rooms have outdated furniture and occasional musty smells, the overall cleanliness and attention to detail by the staff are commendable. The hotel's commitment to cleanliness extends to all areas, from rooms to public spaces, providing a tidy and pleasant environment.
The staff at Renaissance Johor Bahru Hotel receive high praise for their friendliness, professionalism and attentiveness, ensuring a warm and welcoming stay for guests. Quick and efficient service across various departments, including front desk, concierge and housekeeping, enhances the overall guest experience.
Additionally, the hotel offers excellent gym facilities that are spacious, well-maintained and equipped with a variety of workout equipment. The pool area, while generally clean and well-maintained, has some areas needing improvement, such as safety features and amenities by the poolside.
Parking is convenient with free and ample spaces, though some guests note challenges with access and distance from the hotel. The hotel remains a favorable choice for families, offering a cozy atmosphere, family suites and kid-friendly activities, making it ideal for family trips and gatherings.
Lastly, the comfort of the beds is frequently highlighted, providing a restful sleep experience with soft pillows and cozy mattresses. Although there are minor critiques regarding pillow softness and cleanliness, the overall consensus is positive.
While some feedback suggests areas for enhancement to maintain its five-star standard, the Renaissance Johor Bahru Hotel largely delivers a premium experience with top-notch service, comfort and amenities, ensuring a memorable stay for guests.
Luxury Hotel
This 5-star luxury hotel offers beautifully appointed rooms and suites with 24-hour room service and a club lounge with exclusive access. Guests can utilize the sparkling outdoor pool and modern gym, and enjoy creative cuisine at its restaurants and bars.
Hotel near Golf Courses
A full-service hotel in Permas Jaya, Johor Bahru, it provides a comfortable stay with amenities suitable for travelers interested in nearby golf courses. While not directly on a golf course, it is a high-quality hotel in a convenient location.
Hotel Taking Steps Towards Sustainability
This hotel engages in Marriott International's 'Spirit to Serve' environmental initiatives. It features an energy-efficient air-conditioning system, maintains an ongoing recycling program, and uses UV-reflecting windows to reduce energy consumption.
Hotel for Honeymoon
The hotel provides luxurious and modern guestrooms with flat-screen TVs, two restaurants, a pub, a fitness center, and an outdoor pool. Couples highly rate this hotel.
Family Friendly Hotel
This hotel offers a kids club and a children's pool. It also provides spacious rooms suitable for families. There are multiple dining options available with kids' menus.
Romantic Hotel
Listed among popular romantic hotels and highly rated by couples, providing luxurious and modern guestrooms in the Bandar Baru Permas Jaya area, offering a sophisticated setting for a romantic stay.
Hotel near Nightlife Spots
Located in Bandar Baru Permas Jaya, this hotel is in an area with various dining and some entertainment venues, offering limited but available nightlife options nearby.
Hotel with Swimming Pool
This hotel offers a rooftop swimming pool with a sundeck, providing city views. The pool area is designed for relaxation and sunbathing.
Heated Pool Children's Pool Outdoor Pool
Business Hotel
The hotel offers extensive business facilities, including multiple meeting rooms and event spaces. It also provides business services and technology support to ensure successful meetings and conferences.
Hotel with Parking
Free parking is available for in-house guests. The hotel offers on-site parking facilities, including valet parking, and provides electric car charging stations.
Accessible Hotel
Renaissance Johor Bahru Hotel is listed as an accessible hotel. It may offer specific facilities for disabled guests.
Hotel with Gym
The gym offers a variety of equipment, including cardio machines and weights, ensuring a comprehensive workout experience. Guests appreciate the clean and well-organized fitness area.
5-Star Hotel
This 5-star hotel offers modern, luxurious guestrooms with flat-screen satellite TVs. It features multiple on-site dining options, a fitness center, and an outdoor pool. It is located near JB city center, providing easy access to the best of Malaysia.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool. The hotel is well-maintained and provides a comfortable experience.
Hotel with Children's Pool
Known for its family-friendly environment, it includes a children's pool and a kids' club. The hotel also offers spacious rooms suitable for families and is conveniently located near family attractions.
Hotel with Heated Pool
Guest Reviews
Located strategically in Permas Jaya, Renaissance Johor Bahru Hotel's setting receives mixed feedback from its guests. The positive remarks highlight its proximity to a variety of local amenities, including grocery shops, malls and a plethora of eateries. Food enthusiasts appreciate its closeness to popular seafood restaurants and old street hawkers offering numerous food selections. The hotel is conveniently accessible from various parts of Johor Bahru with ease of access to key sites like AEON Permas Jaya and Mid Valley Southkey Mall, which is approximately a 15-minute drive away. The centralised location also makes navigating to and from destinations straightforward.
Guests value the balance of being slightly removed from the city's hustle, allowing for a more relaxed environment. The nearby spa facilities and neighbouring amenities further add to the convenience, enhancing the overall experience. Many reviewers describe the location as great, excellent and good, emphasizing its convenience and strategic placement close to the main road with good connectivity.
However, some reviewers point out that the hotel is somewhat distant from central town areas like KSL City Mall and the CIQ checkpoint, noting it typically takes about 20 minutes to reach these places. A few mention that the location isn't prime and point out the occasional confusion in accessing the car park. Despite this, the friendly staff and quality of service combined with the strategic location ensure that the hotel remains a favored choice for many returning visitors to Johor Bahru.
At the Renaissance Johor Bahru Hotel, the breakfast selection garners considerable praise from guests, who frequently highlight it as a standout feature of their stay. The variety and breadth of the options receive consistent commendations with descriptions of an awesome, superb and splendid spread that caters to diverse palates with both local delights and international dishes. Guests have appreciated the availability of live stations for prata, noodles and eggs, which add to the freshness and appeal of the offerings. The fruit juices also come in for special mention, as well as the particularly tasty Indian food selections.
While the breakfast experience is overwhelmingly positive with descriptors like marvellous, excellent and yummylicious frequently used, there are a few points of critique. Some guests noted the long queues to enter the breakfast area and occasional issues with the food being served cold. One guest also mentioned that the breakfast didn't meet the expectations of a 5-star hotel.
Service at breakfast is highlighted as friendly and efficient, contributing to the enjoyable atmosphere. The breakfast buffet is often cited as superior to that of other hotels in the region, adding to the overall value of the stay at this hotel.
However, despite the minor drawbacks, the consensus remains that the breakfast experience at the Renaissance Johor Bahru is overwhelmingly positive, marked by a wide variety of delicious foods and attentive service.
Renaissance Johor Bahru Hotel offers a mixed dining experience with the highlights being the dinner options. Many guests found the room service dinner to be superb and praised the wide range of delicious food available at the buffet dinner in BLD Cafe, describing it as great and totally awesome. The club lounge also serves good food and the Chinese restaurant received positive remarks for its quality.
However, there are some areas for improvement. Some guests felt the buffet lunch and breakfast/gdinner buffets were not up to standard with suggestions to add a soup section and offering a more varied menu. There were also comments about the unavailability of beer at the cafe or restaurant during the day, which was only accessible at the Chinese restaurant after 6 pm. Despite these drawbacks, the positive feedback indicates that the hotel's dinner options are generally enjoyable with superb room service and notable buffet offerings. For those seeking variety, Seinibong seafood bay, just a 5-minute drive away, offers good seafood options.
Renaissance Johor Bahru Hotel offers a delightful experience with its spacious, clean and comfortable rooms, making it a favored choice for guests. The rooms are well-maintained and feature modern, well-furnished designs that exude a pleasant ambiance. Guests will appreciate the large room space, cozy bedding and the overall cleanliness that is consistently noted. Many rooms offer scenic views, including poolside or sea views, enhancing the stay experience. Additional amenities are available in the rooms, making them well-equipped for a comfortable visit. However, a few rooms have outdated furniture and sporadic musty smells. Overall, the hotel staff are attentive and maintain high standards of cleanliness and comfort, ensuring a pleasant stay for visitors.
The reviews for Renaissance Johor Bahru Hotel highlight the exceptional comfort of their beds. Guests frequently remark on the comfy and very comfortable mattresses, often describing them as superb and exceptionally cozy. Many appreciated the availability of additional pillows, noting the soft nature of these pillows as a positive point.
However, several reviews indicated that the pillows, although plenty, were occasionally too soft or lacked thorough washing, leading to a few uncomfortable experiences. A couple of guests mentioned encountering hard mattresses or toppers and some noted unpleasant smells and dirty bed sheets, though these instances appeared less common.
Overall, the consensus portrays the hotel's beds as a major highlight, consistently offering guests a restful and comfortable sleep experience amidst concerns of occasional pillow comfort and cleanliness.
Renaissance Johor Bahru Hotel garners mostly positive feedback regarding its cleanliness, making it a solid choice for travelers seeking a tidy and well-maintained environment. Most reviews highlight that the rooms are consistently clean, tidy, spacious and well-maintained. Guests appreciate the hotel's spotless facilities, which extend to the breakfast dining area, confirming that the hotel's commitment to cleanliness permeates all areas.
The ambience and overall upkeep of the property also receive commendations with guests finding the hotel comfortable and clean. The separate toilet and shower area, freshly-pressed juice station and polite staff contribute positively to the overall experience. However, there are occasional criticisms about certain areas needing improvement, such as the cleanliness of carpets, slow room cleaning and musty smells in some rooms.
While the hotel lobby generally maintains a clean appearance, it has been noted as dimly lighted. Some specific areas mentioned for improvement include vacuuming room corners and ensuring the standard of housekeeping does not wane. Despite these areas of potential improvement, the majority of guests find the cleanliness of Renaissance Johor Bahru Hotel satisfactory and commendable.
The Renaissance Johor Bahru Hotel earns high praise for its exceptional staff, who are consistently described as friendly, polite and helpful. Guests frequently commend the attentive service provided by the front desk, concierge and housekeeping teams. The welcoming attitude and professionalism of the staff contribute significantly to the overall guest experience, making visitors feel warm and welcomed from the moment they arrive.
Efficient check-ins and prompt responses to inquiries reflect the staff's dedication to good service. The security guards also receive accolades for ensuring a safe environment around the clock. Guests appreciate the thoroughness and readiness of the team, noting that the staff quickly attend to any issues and provide assistance whenever required, even late at night.
The courteous and smiling demeanor of the staff leaves a lasting impression on guests, contributing to positive reviews and high satisfaction levels. Whether it's the reception, the service at the banquet or the helpfulness of the housekeeping team, the commitment to excellent hospitality is evident throughout the hotel.
In summary, the Renaissance Johor Bahru Hotel's staff stand out for their exceptional friendliness, professionalism and hospitality, ensuring a pleasant and memorable stay for all guests.
The Renaissance Johor Bahru Hotel boasts an excellent gym that has garnered positive feedback for its spacious and professional environment. Guests have consistently highlighted the well-maintained and clean gym facilities, appreciating the wide range of equipment available for various types of workouts. The gym is described as both good and exceptionally professional, underscoring its reputation as a well-equipped fitness center that meets guests' expectations.
The Renaissance Johor Bahru Hotel offers a mix of experiences when it comes to their pool facilities. Guests appreciate the various locations for pool access, particularly the pool terrace rooms, which receive high praise for their convenience and appeal. The outdoor pool is notably clean and well maintained, providing a refreshing escape on the hotel's high floor with a lovely view.
However, some areas could use improvement. The pool is noted to be quite small with some guests pointing out that it could use some uplifting. Additionally, the children's paddling pool is also relatively small and the deep water depth in certain areas may not be ideal for all swimmers. Concerns are raised about safety with the slippery pool deck and an unsafe slider needing attention.
Poolside staff seem to lack knowledge and there are issues with amenities such as the unavailability of towels at the pool site. Despite these drawbacks, the overall experience seems to balance out with positive feedback on cleanliness and maintenance, making it a generally pleasant addition to the hotel stay.
Renaissance Johor Bahru Hotel offers various parking options with guests appreciating the availability of free and ample parking spaces. The hotel provides safe parking facilities, ensuring peace of mind for those traveling with vehicles. The accessibility to parking is generally convenient, contributing positively to the overall experience. However, some guests noted challenges finding parking and mentioned that the car park can be inconvenient for those with large luggage or those who find the distance from the car park to the hotel too far. Limited parking space is occasionally an issue, which could be an area for improvement. Despite these minor inconveniences, the hotel's prime location and good parking solutions remain well-regarded.
Renaissance Johor Bahru Hotel proves to be an excellent choice for families, offering a warm, accommodating environment that caters to various family needs. It stands out for its family-friendly atmosphere and supportive services, ensuring guests feel welcomed and valued.
Families especially appreciate the family suite, which is a perfect fit for a family of five. Children have a fantastic time with the array of activities available, particularly enjoying the playground. The hotel also features a family massage spa, providing a space where everyone can relax and unwind together.
Numerous reviews highlight it as a great place for families with small children with parents noting how much their kids enjoyed the stay. The accommodating nature of the hotel, combined with reassuring service and recognition, makes it a prime destination for family gatherings, trips and vacations.
The Renaissance Johor Bahru Hotel is highlighted as a premier five-star hotel with a high standard of service and amenities. Guests appreciated the five-star accommodations and hospitality, noting the top service provided during their stays. The facilities of the hotel, including room service, are deemed fitting for its five-star label, contributing to a luxurious experience.
However, not all feedback was unanimously positive. Some visitors pointed out that the hotel did not always meet the five-star standard they expected. Specific concerns included issues with the parking card and a general sentiment that parts of the hotel could benefit from updates and renovations. These criticisms suggest that while the hotel offers many five-star features, certain areas might need attention to maintain its high rating. Nonetheless, many guests found the overall experience to align with the grand five-star status that the Renaissance Johor Bahru Hotel aspires to uphold.
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Location
Guests value the balance of being slightly removed from the city's hustle, allowing for a more relaxed environment. The nearby spa facilities and neighbouring amenities further add to the convenience, enhancing the overall experience. Many reviewers describe the location as great, excellent and good, emphasizing its convenience and strategic placement close to the main road with good connectivity.
However, some reviewers point out that the hotel is somewhat distant from central town areas like KSL City Mall and the CIQ checkpoint, noting it typically takes about 20 minutes to reach these places. A few mention that the location isn't prime and point out the occasional confusion in accessing the car park. Despite this, the friendly staff and quality of service combined with the strategic location ensure that the hotel remains a favored choice for many returning visitors to Johor Bahru.
Breakfast
While the breakfast experience is overwhelmingly positive with descriptors like marvellous, excellent and yummylicious frequently used, there are a few points of critique. Some guests noted the long queues to enter the breakfast area and occasional issues with the food being served cold. One guest also mentioned that the breakfast didn't meet the expectations of a 5-star hotel.
Service at breakfast is highlighted as friendly and efficient, contributing to the enjoyable atmosphere. The breakfast buffet is often cited as superior to that of other hotels in the region, adding to the overall value of the stay at this hotel.
However, despite the minor drawbacks, the consensus remains that the breakfast experience at the Renaissance Johor Bahru is overwhelmingly positive, marked by a wide variety of delicious foods and attentive service.
Dinner
However, there are some areas for improvement. Some guests felt the buffet lunch and breakfast/gdinner buffets were not up to standard with suggestions to add a soup section and offering a more varied menu. There were also comments about the unavailability of beer at the cafe or restaurant during the day, which was only accessible at the Chinese restaurant after 6 pm. Despite these drawbacks, the positive feedback indicates that the hotel's dinner options are generally enjoyable with superb room service and notable buffet offerings. For those seeking variety, Seinibong seafood bay, just a 5-minute drive away, offers good seafood options.
Rooms
Beds
However, several reviews indicated that the pillows, although plenty, were occasionally too soft or lacked thorough washing, leading to a few uncomfortable experiences. A couple of guests mentioned encountering hard mattresses or toppers and some noted unpleasant smells and dirty bed sheets, though these instances appeared less common.
Overall, the consensus portrays the hotel's beds as a major highlight, consistently offering guests a restful and comfortable sleep experience amidst concerns of occasional pillow comfort and cleanliness.
Cleanliness
The ambience and overall upkeep of the property also receive commendations with guests finding the hotel comfortable and clean. The separate toilet and shower area, freshly-pressed juice station and polite staff contribute positively to the overall experience. However, there are occasional criticisms about certain areas needing improvement, such as the cleanliness of carpets, slow room cleaning and musty smells in some rooms.
While the hotel lobby generally maintains a clean appearance, it has been noted as dimly lighted. Some specific areas mentioned for improvement include vacuuming room corners and ensuring the standard of housekeeping does not wane. Despite these areas of potential improvement, the majority of guests find the cleanliness of Renaissance Johor Bahru Hotel satisfactory and commendable.
Staff
Efficient check-ins and prompt responses to inquiries reflect the staff's dedication to good service. The security guards also receive accolades for ensuring a safe environment around the clock. Guests appreciate the thoroughness and readiness of the team, noting that the staff quickly attend to any issues and provide assistance whenever required, even late at night.
The courteous and smiling demeanor of the staff leaves a lasting impression on guests, contributing to positive reviews and high satisfaction levels. Whether it's the reception, the service at the banquet or the helpfulness of the housekeeping team, the commitment to excellent hospitality is evident throughout the hotel.
In summary, the Renaissance Johor Bahru Hotel's staff stand out for their exceptional friendliness, professionalism and hospitality, ensuring a pleasant and memorable stay for all guests.
Gym
Pool
However, some areas could use improvement. The pool is noted to be quite small with some guests pointing out that it could use some uplifting. Additionally, the children's paddling pool is also relatively small and the deep water depth in certain areas may not be ideal for all swimmers. Concerns are raised about safety with the slippery pool deck and an unsafe slider needing attention.
Poolside staff seem to lack knowledge and there are issues with amenities such as the unavailability of towels at the pool site. Despite these drawbacks, the overall experience seems to balance out with positive feedback on cleanliness and maintenance, making it a generally pleasant addition to the hotel stay.
Parking
Family
Families especially appreciate the family suite, which is a perfect fit for a family of five. Children have a fantastic time with the array of activities available, particularly enjoying the playground. The hotel also features a family massage spa, providing a space where everyone can relax and unwind together.
Numerous reviews highlight it as a great place for families with small children with parents noting how much their kids enjoyed the stay. The accommodating nature of the hotel, combined with reassuring service and recognition, makes it a prime destination for family gatherings, trips and vacations.
5 Star
However, not all feedback was unanimously positive. Some visitors pointed out that the hotel did not always meet the five-star standard they expected. Specific concerns included issues with the parking card and a general sentiment that parts of the hotel could benefit from updates and renovations. These criticisms suggest that while the hotel offers many five-star features, certain areas might need attention to maintain its high rating. Nonetheless, many guests found the overall experience to align with the grand five-star status that the Renaissance Johor Bahru Hotel aspires to uphold.
Yes, Renaissance Johor Bahru Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Renaissance Johor Bahru Hotel.
No, Renaissance Johor Bahru Hotel doesn't allow dogs.
Yes, parking facilities are available at Renaissance Johor Bahru Hotel.
Yes, Renaissance Johor Bahru Hotel has a gym.
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