As a Taj Hotels property, this hotel adheres to the 'Taj Earth Policy' which includes initiatives to minimize water and energy consumption, reduce effluent emissions, and promote recycling and reuse. The hotel also incorporates 'Green Rooms' designed with specific eco-friendly features.
This hotel is recognized as a green choice option, noted for its efforts in reducing energy usage per guest. It is part of a hotel group with a focus on sustainable business practices.
Howard Johnson by Wyndham near Kolkata Airport receives significant praise for its strategic location. The hotel's proximity to the airport makes it an ideal choice for overnight and transit travelers. Guests appreciate the quick and easy access to the airport and nearby amenities like City Centre 2 mall and Spencer's Hyper Store. Though initially hard to find due to its placement away from the main road, the locality is described as nice, quiet and enhancing the overall stay experience.
Breakfast at the hotel garners mixed reactions. While many guests enjoy the delicious and wide-ranging breakfast spread, featuring quality fresh juice and a convenient start time of 7 am, others feel the variety is lacking, some items are stale and the overall quality does not meet expectations. Despite this, the hotel's food, cleanliness and efficient staff receive positive remarks with guests particularly appreciating the room service.
Rooms at the Howard Johnson by Wyndham are generally clean and comfortable, offering a peaceful atmosphere suitable for short stays. However, many guests find the rooms very small, often describing them as suffocating and congested. Some report issues with unpleasant smells, cleanliness and minor maintenance problems, suggesting that the hotel is more suited for brief stays rather than longer durations requiring more space and meticulous upkeep.
Cleanliness is another area with mixed feedback. Many guests commend the clean and tidy rooms and the promptness of the staff. However, several issues are raised, including partially clean bathrooms, smelly towels and poor maintenance practices. Instances like unsealed complimentary items and stained toilets indicate a need for more rigorous cleaning protocols to ensure consistent hygiene standards.
The hotel's staff receives predominantly positive feedback for their excellent service, friendliness and courteous behavior. Guests frequently highlight the attentiveness and supportive nature of the restaurant and front desk staff, contributing to a warm and welcoming experience. However, a few guests report rude behavior, slow service and an occasional lack of attention to customer needs, suggesting room for improvement in staff responsiveness and attentiveness.
Overall, Howard Johnson by Wyndham near Kolkata Airport offers a convenient and comfortable stay, particularly for short-term guests needing airport access. While the hotel excels in location, staff friendliness and general comfort, some areas like room size, breakfast quality and consistent cleanliness require attention to improve the overall guest experience.
This hotel has installed an automated bottling plant to provide plastic-free drinking water in glass bottles, significantly reducing plastic waste and carbon emissions. It promotes responsible and eco-friendly tourism practices, using energy-saving switches, LED light bulbs, and actively engaging in recycling initiatives.
As a Taj Hotels property, this hotel adheres to the 'Taj Earth Policy' which includes initiatives to minimize water and energy consumption, reduce effluent emissions, and promote recycling and reuse. The hotel also incorporates 'Green Rooms' designed with specific eco-friendly features.
The Holiday Inn Express Kolkata Airport by IHG, is highly praised for its strategic location, being remarkably close to Netaji Subhash Chandra Bose International Airport. This makes it an ideal choice for travelers with early morning flights, transit passengers and business travelers needing quick access to the airport. The hotel's 24-hour facilities, including reception, gym and laundry room, further enhance its convenience and appeal. Guests appreciate the hotel's cleanliness, courteous staff and pleasant ambiance, making it a top choice for overnight stays and business travelers.
Guests enjoy a pleasant, hearty breakfast with good variety, including Indian specialties. The hotel's early breakfast and packed breakfast options add convenience for travelers. However, some guests noted the need for more variety and better quality control. Dinner experiences are mixed with some appreciating the excellent food quality at the Palm kitchen restaurant, while others found the menu lacking in variety and the food overpriced.
The hotel's modern and clean rooms are often described as comfortable and well-prepared. Despite comments on the rooms being compact, the modern amenities and clean environment make for a pleasant stay. The staff is frequently commended for their professionalism and courteousness with special mentions for individuals like Ms. Sanchari and front desk managers Rahul and Priyanka. While a few guests noted issues with English proficiency and responsiveness, the overall staff friendliness and helpfulness enhance the guest experience.
A key highlight is the hotel's impeccable cleanliness with guests consistently praising the neat and tidy rooms. The property is well-maintained, offering a fresh and hygienic environment. The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and others experiencing inconsistent connectivity. The gym's spaciousness is appreciated, though opinions on its size vary.
Families find the hotel accommodating with modern and clean facilities, family-friendly amenities and spacious rooms. However, there are occasional issues with staff cooperation when dealing with families. The beds receive positive comments for comfort, although some guests find the mattresses hard or low.
The Holiday Inn Express Kolkata Airport is seen as providing a near four-star quality experience, though some guests find it closer to a three-star in certain aspects. Business travelers find the hotel's location and range of facilities ideal for their needs, despite some inconvenience with the taxi service to the city center. The hotel also stands out for its accessibility, ensuring a seamless experience for guests with disabilities and embracing eco-friendly practices.
In summary, the Holiday Inn Express Kolkata Airport by IHG, combines convenience, cleanliness and comprehensive amenities, making it a top choice for travelers, especially those on short stays or business trips.
This Green Key certified hotel is part of a sustainable program and features an in-house Sewage Treatment Plant (STP) for wastewater recycling. It uses solar panels for clean energy, has an in-house bottling plant to minimize single-use plastic, and operates largely paperless with digital displays. The hotel maximizes natural light and ventilation, uses refillable bathroom dispensers, sources food locally, and offers electric car charging points.