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Summary of reviewsThe Driftwood Lodge in Juneau stands out for its exceptional location, offering guests easy access to downtown attractions, including the transit center, marine park and the cruise ship dock. The convenience of nearby restaurants, shops and grocery stores further enhances its appeal. The lodge strikes a perfect balance between tranquility and accessibility, providing great views of surrounding mountains and efficient shuttle services to and from the airport.
Though the lodge does not serve breakfast, guests benefit from a highly praised onsite restaurant and nearby café, such as the Sandpiper Café. The proximity to a supermarket allows for convenient meal arrangements. Guests who prefer cooking will appreciate the kitchens available in their rooms.
The rooms receive varied feedback; on the positive side, many guests find them clean, cozy and spacious with comfortable beds. However, the age of the property is apparent in some outdated aspects such as 80s-style decor, small kitchens and thin walls. Despite these issues, the lodge’s location and affordability make it an attractive choice for many visitors.
Cleanliness is generally well-regarded with several guests noting the tidy conditions of their rooms, bedding and amenities. Nonetheless, there's a need for improvement in some older sections of the lodge where deep cleaning could elevate the overall experience.
The staff at The Driftwood Lodge are frequently lauded for their friendliness, helpfulness and professionalism. Specific staff members receive commendations for their exceptional service, contributing significantly to positive guest experiences. Isolated instances of dissatisfaction do not overshadow the overwhelmingly positive feedback about the staff's dedication.
Comfortable beds are a recurring highlight, though a few guests mention issues with worn-out mattresses. Overall, the comfort and cleanliness of the beds contribute positively to guests' stays.
For travelers seeking affordability and proximity to downtown Juneau, The Driftwood Lodge offers great value, even if it doesn't completely meet the expectations of a three-star rating or the charm of a true lodge. The lodge's strategic location and additional perks like airport shuttle service enhance its appeal, making it a pragmatic choice for the average traveler.
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