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Summary of reviewsJuneau Hotel receives overwhelmingly positive reviews from guests, who appreciate its strategic location, outstanding accommodations, and exceptional service. Ideally situated near the water's edge with a stunning mountainous backdrop, the hotel offers both convenience and tranquility, making it an ideal base for exploring Juneau. It is within a short and scenic 10 to 15-minute walk to the downtown area, home to a variety of shops, restaurants, and historic sites. Its proximity to key transport links, such as the airport, city bus station, and a grocery store, further enhances its appeal as a convenient choice for travelers.
The accommodations at Juneau Hotel are frequently praised for their spaciousness and comfort, offering guests a home-like atmosphere. With fully-equipped suites that include full kitchens, dishwashers, washing machines, and more, guests enjoy the flexibility of preparing their own meals. The generous size and apartment-like feel of the rooms provide a relaxing retreat after exploring the city. While there are occasional mentions of highway noise and limited kitchenware, these do not detract significantly from the overall positive experience.
Cleanliness is another standout feature, with guests lauding the hotel's impressive housekeeping standards. Rooms are described as exceptionally clean and well-organized, contributing to a welcoming environment. Although a few mention minor issues like outdated interiors or a dusty fan, the consistent emphasis on cleanliness is complemented by the helpfulness of the staff.
Speaking of staff, the team at Juneau Hotel is frequently highlighted for their friendliness and attentiveness. Guests commend the staff members, including standout individuals like Sophia and Ursula, for their dedication to ensuring a pleasant stay. The front desk receives praise for effectively coordinating services like the shuttle, enhancing guest convenience. While there are occasional reports of delayed responses, the overall impression is one of exceptional service and commitment to guest satisfaction, making Juneau Hotel a highly recommended choice for visitors.
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