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Summary of reviewsRaia Hotel & Convention Centre Alor Setar offers a balanced blend of convenience and tranquility, strategically located near Sultan Abdul Halim (SAH) Airport and close to the PLUS highway, ensuring easy access for travelers. Its setting, surrounded by serene paddy fields, makes it appealing for guests who appreciate natural landscapes, while its proximity to food stalls, eateries and tourist attractions adds to its charm. The hotel is also notable for its ample parking space and good basic facilities.
Breakfast at the hotel is generally well-received with many guests praising the generous and varied spread that offers good value for money. Specific dishes like ikan bawal goreng and Tom Yam are particularly appreciated. Despite this, there are suggestions for further enhancements, including adding items like roti canai and teh tarik to improve the overall breakfast experience.
Dining options, including in-room service and on-site facilities, are positively reviewed for their taste and affordability with standout dishes like nasi goreng and the exceptional seafood buffet receiving specific praise. Some minor issues with food quality were reported, but overall, the majority of dining experiences are satisfying.
The rooms are spacious, comfortable and well-maintained with many guests appreciating the clean and fragrant environment. While some aspects like bathroom fittings and furnishings may seem slightly outdated, the overall sentiment is positive. Complimentary touches such as cookies and the value-for-money aspect further enhance guest satisfaction.
However, cleanliness receives mixed feedback with many guests praising the clean and spacious rooms, but some noting issues like dust, musty odors and inadequate bathroom cleaning. The hotel’s attentive and friendly staff, praised for their courteous and professional behavior, contribute positively to the guest experience despite occasional reports of unhelpful service.
The WiFi service requires significant improvement with frequent complaints about weak and intermittent connections impacting the reliability of internet access. Families, however, find the hotel particularly appealing with facilities like a children's pool and a dedicated kids' room creating an engaging environment for young guests.
Beds at the hotel are frequently praised for their comfort, aiding in restful sleep, though some guests mention issues with pillow quality and occasional cleanliness concerns. Overall, Raia Hotel & Convention Centre Alor Setar provides a pleasant stay characterized by strategic location, spacious accommodations and warm hospitality, making it a favorable choice for various types of travelers.
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