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Summary of reviewsHotel Shafura 1 is strategically located in the heart of Kemaman town and the Chukai area, making it a convenient choice for both work and leisurely stays. Guests appreciate its proximity to city amenities, such as the town center and fruit stalls and the availability of free parking in front adds to its accessibility.
The rooms at Hotel Shafura 1 are well-received for their comfort and decor. They are described as cozy and comfortable with family rooms like Room F3 noted for their spaciousness. While some reviews mention the need for improved cleanliness and room size limitations for performing prayers, the overall sentiment is positive. Specific room requests are honored, which adds to guest satisfaction. The affordable prices further enhance the hotel's value for money.
Cleanliness is a high point with rooms being described as clean, tidy and well-maintained. The bedding also meets high standards of cleanliness, although some minor inconsistencies are noted with the bathrooms.
The staff at Hotel Shafura 1 earn high praise for their friendliness and helpfulness. Receptionists and other personnel are consistently described as accommodating with individual staff members like Abang Mie receiving special mentions.
The wifi service is generally praised for its quality and speed, though there are occasional remarks suggesting room for improvement.
Parking is commendable with ample spaces available during the day, contributing to a hassle-free experience. However, availability may be limited at night.
Beds at the hotel receive mixed reviews; while many guests find them comfortable with clean, soft mattresses, some note inconsistencies in mattress firmness. Overall, they are considered a comfortable aspect of the stay.
In summary, Hotel Shafura 1 offers a convenient, clean and comfortable stay with exceptional staff and good value for money, despite minor areas for improvement.
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