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Summary of reviewsAgape Hotel Selayang is strategically located within the Selayang Capitol Complex, making it an appealing choice for visitors, especially those needing close proximity to Selayang Hospital. The hotel's position offers convenient access to a variety of dining options and a nearby mall that provides shopping and entertainment facilities. While some guests initially find the entrance difficult to locate, the hotel's location is otherwise ideal for easy access to local attractions and necessities.
The hotel is praised for its spacious and clean rooms, which provide a comfortable and accommodating environment for families and travelers. The rooms feature generous space, comfortable beds, and plenty of power outlets, making them suitable for diverse needs. Guests appreciate the hotel's location within a mall, offering easy access and complimentary parking. There are minor concerns with small staircases and occasional maintenance challenges, but overall, the rooms offer good value for the price.
Cleanliness receives mixed reviews; many guests find the hotel clean and well-kept, with functional air conditioning and comfortable beds encouraging return visits. However, there are areas for improvement, with some guests encountering issues like leftover hair, insects, and inconsistent housekeeping services. Enhancing cleaning standards could boost guest satisfaction.
The staff at Agape Hotel Selayang are frequently commended for their welcoming and friendly service. Front desk personnel are particularly praised for their helpfulness, with specific mentions of individuals like Jannie. The staff's ability to foster a personal connection with guests is highlighted, despite occasional lapses in attentiveness from certain members.
Beds at the hotel offer a mixed experience; guests generally find them comfortable, contributing to a restful stay. However, issues such as stained bedsheets and the quality of the pillows have been noted, with guests expressing a desire for upgrades. Despite these concerns, the hotel's overall appeal is supported by its convenient location near popular venues like the wedding hall, making it an attractive option for travelers.
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