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Hotels with Swimming Pool, Taking Steps Towards Sustainability in Kandangsapi
29 HOTELS IN AND AROUND KANDANGSAPIRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
DoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
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Outdoor Pool
Sustainability Journey
Luxury
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Honeymoon
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Summary of reviews
Surabaya River View Hotel stands out as a prime choice for visitors to Surabaya, offering a remarkable stay characterized by its strategic location, comfortable rooms, exceptional staff, and appealing amenities. Perfectly situated in the heart of Surabaya, the hotel provides convenient access to key attractions, traditional markets, cultural centers, and bustling shopping streets, all while maintaining a tranquil environment thanks to its charming riverside setting. Guests commend this ideal location for its ability to offer both value and immersion in the city's vibrant atmosphere.
The hotel excels in offering comfortable accommodations, with rooms that are spacious, impeccably clean, and modernly designed, catering well to families and solo travelers alike. Stunning city and canal views add to the allure, paired with modern amenities such as powerful showers and consistently comfortable beds. The hotel's cleanliness is widely praised, attributed to a recent renovation and attentiveness from the courteous and professional staff. This dedication creates a welcoming environment and ensures guests have a pleasant stay.
Dining options at the hotel are generally well-received, with dinner offerings praised for their delicious, reasonably priced meals, balancing local Indonesian and Western dishes. The dinner ambiance is enhanced by beautiful views, adding value and quality to the experience. While breakfast feedback is mixed, guests with a preference for Asian cuisine enjoy the variety, though suggestions for expanding Western offerings are noted.
The rooftop pool, another standout feature of the hotel, provides guests with a tranquil, beautiful spot to relax while enjoying panoramic views of the city. Although the pool area offers limited sun loungers, its design and size contribute to a serene atmosphere, complemented by a rooftop terrace restaurant and skybar. Further enhancing the guest experience is the hotel's free WiFi, which offers variable connectivity but is functional with occasional need for patience.
Finally, the attentive and friendly staff leave a lasting impression, consistently praised for their hospitality, expertise, and ability to facilitate seamless communication with international guests. Their dedication to guest satisfaction, including thoughtful gestures like room upgrades, exemplifies the renowned Indonesian hospitality.
Overall, Surabaya River View Hotel provides an excellent base for both short stays and adventures to nearby attractions, offering superb value, comfort, and a memorable experience in the vibrant city of Surabaya.
The hotel excels in offering comfortable accommodations, with rooms that are spacious, impeccably clean, and modernly designed, catering well to families and solo travelers alike. Stunning city and canal views add to the allure, paired with modern amenities such as powerful showers and consistently comfortable beds. The hotel's cleanliness is widely praised, attributed to a recent renovation and attentiveness from the courteous and professional staff. This dedication creates a welcoming environment and ensures guests have a pleasant stay.
Dining options at the hotel are generally well-received, with dinner offerings praised for their delicious, reasonably priced meals, balancing local Indonesian and Western dishes. The dinner ambiance is enhanced by beautiful views, adding value and quality to the experience. While breakfast feedback is mixed, guests with a preference for Asian cuisine enjoy the variety, though suggestions for expanding Western offerings are noted.
The rooftop pool, another standout feature of the hotel, provides guests with a tranquil, beautiful spot to relax while enjoying panoramic views of the city. Although the pool area offers limited sun loungers, its design and size contribute to a serene atmosphere, complemented by a rooftop terrace restaurant and skybar. Further enhancing the guest experience is the hotel's free WiFi, which offers variable connectivity but is functional with occasional need for patience.
Finally, the attentive and friendly staff leave a lasting impression, consistently praised for their hospitality, expertise, and ability to facilitate seamless communication with international guests. Their dedication to guest satisfaction, including thoughtful gestures like room upgrades, exemplifies the renowned Indonesian hospitality.
Overall, Surabaya River View Hotel provides an excellent base for both short stays and adventures to nearby attractions, offering superb value, comfort, and a memorable experience in the vibrant city of Surabaya.
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Pool
Outdoor Pool
Sustainability Journey
3 Star
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Summary of reviews
JW Marriott Hotel Surabaya stands out as an exceptional accommodation choice, offering an impressive blend of luxury, comfort, and accessibility. Situated in the heart of Surabaya, the hotel boasts a prime location that allows guests to easily explore nearby attractions like Tunjungan Plaza, Chinatown, and the historic old city. Its central position provides convenience for dining, shopping, and cultural experiences, all while maintaining a serene atmosphere in its quiet rooms.
Breakfast at JW Marriott Surabaya is often lauded for its sumptuous buffet, offering a diverse range of international and Indonesian dishes. The extensive selections cater to various tastes, setting the tone for a memorable day with friendly and welcoming service. Guests similarly enjoy the dinner experience, with a variety of dining options featuring global cuisine. Restaurants like Uppercut and Tang Palace offer delightful meals, contributing to the hotel's reputation for exceptional dining.
The hotel excels in delivering spacious and comfortable rooms that are consistently clean and well-maintained. Guests appreciate the elegant design and amenities, highlighting stunning city views from many rooms. The attentive staff further enhances the stay, known for their warmth, professionalism, and dedication to guest satisfaction. Staff members across various departments, from reception to restaurants, provide efficient and courteous service that fosters a hospitable environment.
Additional facilities such as the gym and pool contribute to a comprehensive and pleasurable experience. The gym is available 24 hours, equipped for fitness enthusiasts, while the pool offers a tranquil escape with its beautiful mosaic floor and surrounding garden. Guests frequently praise the beds for their comfort, ensuring a restful sleep.
Overall, JW Marriott Hotel Surabaya epitomizes five-star luxury with its elegant rooms, high-standard amenities, and superb service. Despite minor criticisms, it remains a top choice for travelers seeking a blend of comfort, convenience, and indulgence in Surabaya’s dynamic urban setting.
Breakfast at JW Marriott Surabaya is often lauded for its sumptuous buffet, offering a diverse range of international and Indonesian dishes. The extensive selections cater to various tastes, setting the tone for a memorable day with friendly and welcoming service. Guests similarly enjoy the dinner experience, with a variety of dining options featuring global cuisine. Restaurants like Uppercut and Tang Palace offer delightful meals, contributing to the hotel's reputation for exceptional dining.
The hotel excels in delivering spacious and comfortable rooms that are consistently clean and well-maintained. Guests appreciate the elegant design and amenities, highlighting stunning city views from many rooms. The attentive staff further enhances the stay, known for their warmth, professionalism, and dedication to guest satisfaction. Staff members across various departments, from reception to restaurants, provide efficient and courteous service that fosters a hospitable environment.
Additional facilities such as the gym and pool contribute to a comprehensive and pleasurable experience. The gym is available 24 hours, equipped for fitness enthusiasts, while the pool offers a tranquil escape with its beautiful mosaic floor and surrounding garden. Guests frequently praise the beds for their comfort, ensuring a restful sleep.
Overall, JW Marriott Hotel Surabaya epitomizes five-star luxury with its elegant rooms, high-standard amenities, and superb service. Despite minor criticisms, it remains a top choice for travelers seeking a blend of comfort, convenience, and indulgence in Surabaya’s dynamic urban setting.
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Outdoor Pool
Sustainability Journey
Luxury
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Summary of reviews
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
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Children's Pool
Outdoor Pool
Sustainability Journey
Luxury
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Summary of reviews
Sheraton Surabaya Hotel & Towers is highly acclaimed for its strategic location in the heart of Surabaya, directly connected to Tunjungan Plaza, a major shopping destination. This prime positioning offers guests seamless access to dining and shopping, making it ideal for exploring the city's dynamic attractions. Guests frequently applaud the hotel staff for their welcoming and helpful nature, enhancing an already positive experience with excellent service and support.
The breakfast at Sheraton Surabaya, served at Bromo Cafe, stands out for its exceptional diversity and quality. Guests enjoy a wide range of options spanning Western, Chinese, and local Indonesian cuisines, prepared with delicious flavors. The amiable and attentive staff contribute to a pleasant dining atmosphere, further enriched by the hotel's convenient location near a shopping center.
Rooms at the Sheraton Surabaya Hotel & Towers are appreciated for their spaciousness and cleanliness. While some parts of the building are undergoing renovations, guests find the accommodations comfortable and well-suited for families. Any minor concerns about furnishings or amenities are overshadowed by the roomy and relaxing setups offered.
Cleanliness is a key attribute of the hotel, with both rooms and restaurant areas maintained to high standards. Guests note the cleanliness of the spaces contributes to a positive impression, even though certain areas such as bathrooms and carpets show signs of age.
The staff's exceptional hospitality is a defining feature of Sheraton Surabaya Hotel & Towers. Their friendliness, efficiency, and willingness to go above and beyond leave a significant impact on guests, creating a warm and accommodating environment throughout the stay. Overall, Sheraton Surabaya Hotel & Towers stands out for its remarkable service, convenience, and comfort, making it a preferred choice for visitors.
The breakfast at Sheraton Surabaya, served at Bromo Cafe, stands out for its exceptional diversity and quality. Guests enjoy a wide range of options spanning Western, Chinese, and local Indonesian cuisines, prepared with delicious flavors. The amiable and attentive staff contribute to a pleasant dining atmosphere, further enriched by the hotel's convenient location near a shopping center.
Rooms at the Sheraton Surabaya Hotel & Towers are appreciated for their spaciousness and cleanliness. While some parts of the building are undergoing renovations, guests find the accommodations comfortable and well-suited for families. Any minor concerns about furnishings or amenities are overshadowed by the roomy and relaxing setups offered.
Cleanliness is a key attribute of the hotel, with both rooms and restaurant areas maintained to high standards. Guests note the cleanliness of the spaces contributes to a positive impression, even though certain areas such as bathrooms and carpets show signs of age.
The staff's exceptional hospitality is a defining feature of Sheraton Surabaya Hotel & Towers. Their friendliness, efficiency, and willingness to go above and beyond leave a significant impact on guests, creating a warm and accommodating environment throughout the stay. Overall, Sheraton Surabaya Hotel & Towers stands out for its remarkable service, convenience, and comfort, making it a preferred choice for visitors.
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Sustainability Journey
Pool
Outdoor Pool
Honeymoon
Four Points by Sheraton Surabaya, Tunjungan Plaza1.1 mi from Kandangsapi
Hotel in Surabaya
9.1
ExcellentFrom $87
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Summary of reviews
Four Points by Sheraton Surabaya, Tunjungan Plaza enjoys a prime location in the heart of Surabaya, directly connected to the expansive Tunjungan Plaza. This strategic positioning makes it ideal for guests seeking easy access to shopping, dining, and entertainment options, catering to both leisure and business travelers. The hotel's breakfast stands out with its impressive buffet selection, offering a delightful mix of Asian and Western cuisines. Guests frequently praise the delicious, fresh options and the friendly, welcoming staff, making breakfast a highly recommended part of their stay.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
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Outdoor Pool
Sustainability Journey
Family
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Summary of reviews
Wyndham Surabaya is highly regarded for its prime location in the heart of Surabaya, offering guests convenient access to Tunjungan Plaza and major attractions. Its strategic positioning provides easy mobility throughout the city, making it an ideal base for both leisure travelers and those attending to business.
The hotel impresses with its breakfast offerings, featuring a blend of continental and Indonesian cuisine. Guests appreciate the diverse buffet, commendable service, and enjoyable coffee, although there are suggestions for improved taste and variety. Large rooms with stunning city views enhance the breakfast experience, contributing to a pleasurable stay.
Room accommodations at Wyndham Surabaya consistently receive praise for their spaciousness and comfort. The generous size, luxurious king-size beds, and excellent facilities like bathtubs and air conditioning make for a comfortable and restful environment. While some note the decor as slightly outdated, the rooms are well-maintained, clean, and equipped with ample amenities, making them well-suited for families and solo travelers alike. Guests also enjoy a peaceful ambiance, supported by a wine bar restaurant offering quality cuisine.
Cleanliness is another strong point for the hotel, with rooms frequently described as spotless. The housekeeping staff and executive lounge team are noted for their friendliness and attention to detail, enhancing the overall service quality at the hotel. Though there are mentions of minor areas for cleanliness improvement, the hotel largely meets expectations.
The staff at Wyndham Surabaya is consistently lauded for their exceptional service. Described as friendly, professional, and attentive, the staff's warmth and readiness to assist greatly enhance the guest experience. Their efforts, which include thoughtful gestures and efficient trip organization, contribute significantly to a memorable stay.
Finally, the comfort of the beds is a standout feature. The big, soft king-sized beds and lovely pillows are frequently praised, ensuring guests enjoy restful sleep. Overall, Wyndham Surabaya's combination of prime location, great facilities, attentive staff, and comfortable accommodations make it a popular choice for travelers seeking an enjoyable stay in Surabaya.
The hotel impresses with its breakfast offerings, featuring a blend of continental and Indonesian cuisine. Guests appreciate the diverse buffet, commendable service, and enjoyable coffee, although there are suggestions for improved taste and variety. Large rooms with stunning city views enhance the breakfast experience, contributing to a pleasurable stay.
Room accommodations at Wyndham Surabaya consistently receive praise for their spaciousness and comfort. The generous size, luxurious king-size beds, and excellent facilities like bathtubs and air conditioning make for a comfortable and restful environment. While some note the decor as slightly outdated, the rooms are well-maintained, clean, and equipped with ample amenities, making them well-suited for families and solo travelers alike. Guests also enjoy a peaceful ambiance, supported by a wine bar restaurant offering quality cuisine.
Cleanliness is another strong point for the hotel, with rooms frequently described as spotless. The housekeeping staff and executive lounge team are noted for their friendliness and attention to detail, enhancing the overall service quality at the hotel. Though there are mentions of minor areas for cleanliness improvement, the hotel largely meets expectations.
The staff at Wyndham Surabaya is consistently lauded for their exceptional service. Described as friendly, professional, and attentive, the staff's warmth and readiness to assist greatly enhance the guest experience. Their efforts, which include thoughtful gestures and efficient trip organization, contribute significantly to a memorable stay.
Finally, the comfort of the beds is a standout feature. The big, soft king-sized beds and lovely pillows are frequently praised, ensuring guests enjoy restful sleep. Overall, Wyndham Surabaya's combination of prime location, great facilities, attentive staff, and comfortable accommodations make it a popular choice for travelers seeking an enjoyable stay in Surabaya.
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Sustainability Journey
Pool
Outdoor Pool
Honeymoon
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Summary of reviews
Bumi Surabaya City Resort stands out as a premier destination for travelers, thanks to its central location in the heart of Surabaya. The hotel's positioning near cafes, restaurants and shopping complexes like Tunjungan Plaza makes it a highly convenient choice for both leisure and business visitors. Despite being nestled in a bustling city, the resort offers a tranquil escape with its beautiful secluded garden.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya.
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Pool
Heated Pool
Pool Lap Lanes
Outdoor Pool
Sustainability Journey
Luxury
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Indoor Pool
Honeymoon
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Summary of reviews
Hotel Santika Premiere Gubeng Surabaya is highly regarded by guests for its strategic location, exceptional breakfast offerings, spacious rooms, consistent cleanliness, attentive staff, and comfortable beds. Located centrally in Surabaya, the hotel allows convenient access to key transport links and city attractions, providing guests with both stunning city views and a variety of exciting experiences.
The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.
Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.
The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.
Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.
Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.
Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.
The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.
Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.
Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
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Sustainability Journey
Pool
Indoor Pool
Honeymoon
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Outdoor Pool
Nightlife
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Outdoor Pool
Gym
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Summary of reviews
Grand Swiss-Belhotel Darmo provides a luxurious stay in the heart of Surabaya, seamlessly blending city convenience with a tranquil neighborhood atmosphere. Its prime location places guests close to key attractions such as Gubeng train station, Tanjungan Plaza and various dining and shopping options, all within walking distance. The upper floors offer excellent city views, enhancing the hotel’s appeal.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.
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Pool
Indoor Pool
Sustainability Journey
Luxury
$
Info
Summary of reviews
Shangri-la Surabaya is a great choice for travelers looking for a comfortable and clean stay in Surabaya. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, including sparkling clean bathrooms, fresh-smelling rooms and excellent cleaning services. The staff at this hotel are truly exceptional with numerous guests commenting on their friendliness and helpfulness. The breakfast provided by the hotel is excellent with a wide variety of dishes available and the covid protocols are well-regulated during breakfast service. The spacious and well-maintained rooms are also highlighted as particularly comfy with families pleased with the option of connecting rooms to suit their needs. The swimming pool is larger than most hotel pools and guests enjoy using the water slides, especially their kids. Overall, Shangri-la Surabaya is a great option for anyone who values cleanliness, excellent service and a fantastic pool as key components of their travel experience.
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Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Sustainability Journey
Luxury
$
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Sustainability Journey
Pool
Outdoor Pool
Honeymoon
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International3.3 mi from Kandangsapi
Hotel in Surabaya
8.7
Very GoodFrom $58
$
Info
Summary of reviews
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Categories
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Golf
$
Info
Categories
Sustainability Journey
Pool
Children's Pool
Outdoor Pool
Honeymoon
$
Info
Categories
Sustainability Journey
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Health & Safety
Categories
2
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