Greno Hotel & Spa
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Summary of reviewsGreno Hotel & Spa is highly praised for its enviable location, nestled near Karpacz's city center yet maintaining a serene, picturesque environment. It's ideally situated for both summer and winter activities with close proximity to ski slopes, cable cars and hiking trails, enhancing its appeal for outdoor enthusiasts. The stunning views and the hotel's easy access to the Karkonosze National Park add to its allure, making it a perfect base for nature lovers and adventurers.
Breakfast at Greno Hotel & Spa receives consistently positive feedback with guests lauding the delicious and varied offerings. The rich selection and daily changing menu cater to diverse tastes and the breakfast experience is heightened by the high-quality products and beautiful presentation. The convenience of the breakfast buffet, especially for skiers and guests with dietary requirements, is frequently highlighted with many considering it one of the best breakfast experiences compared to other hotels.
Dinner is also a standout experience at Greno Hotel & Spa with the restaurant earning accolades for its creative and fresh dishes. The diverse menu, excellent service and affordable prices contribute to a high-quality dining experience. Guests appreciate the convenience of dining on-site without needing reservations and often commend the delicious desserts and cocktails.
The rooms are noted for their cleanliness and comfort, offering modern and tasteful decor. Amenities such as mini bars, safes, fridges and small kettles enhance the convenience and comfort of the stay. Despite minor issues with room size and occasional noise, the overall comfort and cleanliness of the rooms are repeatedly praised.
The hotel's dedication to cleanliness extends throughout with guests frequently noting the spotless and well-maintained facilities. The wellness areas, including the spa, saunas and pool, are meticulously maintained, creating a pleasant and relaxing environment.
Staff at Greno Hotel & Spa are often commended for their politeness, friendliness and attentiveness. The professional demeanor and personalized attention provided by the staff contribute significantly to the welcoming atmosphere and overall guest satisfaction.
The spa and swimming facilities are highlighted as major attractions with guests appreciating the large, clean and well-equipped wellness area. The pool, jacuzzis and saunas receive high praise for their warmth, cleanliness and modern design, providing a delightful retreat within the hotel.
In terms of amenities, guests appreciate the free parking and find the parking areas spacious and convenient. While there are some mixed reviews about the beds with most guests finding them comfortable, there are occasional issues regarding bed configurations and mattress firmness.
Despite being a three-star hotel, many guests feel that Greno Hotel & Spa deserves a higher rating due to its exceptional service, superior room standards and comprehensive amenities, akin to a four-star establishment. The overall consensus is that Greno Hotel & Spa offers a satisfying and comfortable stay, making it an excellent choice for travelers visiting Karpacz.
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Breakfast at Greno Hotel & Spa receives consistently positive feedback with guests lauding the delicious and varied offerings. The rich selection and daily changing menu cater to diverse tastes and the breakfast experience is heightened by the high-quality products and beautiful presentation. The convenience of the breakfast buffet, especially for skiers and guests with dietary requirements, is frequently highlighted with many considering it one of the best breakfast experiences compared to other hotels.
Dinner is also a standout experience at Greno Hotel & Spa with the restaurant earning accolades for its creative and fresh dishes. The diverse menu, excellent service and affordable prices contribute to a high-quality dining experience. Guests appreciate the convenience of dining on-site without needing reservations and often commend the delicious desserts and cocktails.
The rooms are noted for their cleanliness and comfort, offering modern and tasteful decor. Amenities such as mini bars, safes, fridges and small kettles enhance the convenience and comfort of the stay. Despite minor issues with room size and occasional noise, the overall comfort and cleanliness of the rooms are repeatedly praised.
The hotel's dedication to cleanliness extends throughout with guests frequently noting the spotless and well-maintained facilities. The wellness areas, including the spa, saunas and pool, are meticulously maintained, creating a pleasant and relaxing environment.
Staff at Greno Hotel & Spa are often commended for their politeness, friendliness and attentiveness. The professional demeanor and personalized attention provided by the staff contribute significantly to the welcoming atmosphere and overall guest satisfaction.
The spa and swimming facilities are highlighted as major attractions with guests appreciating the large, clean and well-equipped wellness area. The pool, jacuzzis and saunas receive high praise for their warmth, cleanliness and modern design, providing a delightful retreat within the hotel.
In terms of amenities, guests appreciate the free parking and find the parking areas spacious and convenient. While there are some mixed reviews about the beds with most guests finding them comfortable, there are occasional issues regarding bed configurations and mattress firmness.
Despite being a three-star hotel, many guests feel that Greno Hotel & Spa deserves a higher rating due to its exceptional service, superior room standards and comprehensive amenities, akin to a four-star establishment. The overall consensus is that Greno Hotel & Spa offers a satisfying and comfortable stay, making it an excellent choice for travelers visiting Karpacz.
Hotel with Spa
Includes an indoor swimming pool and a spa area with three saunas and a jacuzzi. The hotel provides a comfortable and relaxing environment for guests seeking wellness treatments.
Hotel with Swimming Pool
Located near a ski lift, this hotel features a spa and swimming pool for relaxation after outdoor activities. It combines convenience with wellness amenities.
Indoor Pool
3-Star Hotel
Located near the Biały Jar Ski Lift, this hotel offers free access to a sauna and a swimming pool with an integrated hot tub. It provides convenient access to skiing facilities and relaxation amenities.
Hotel with Indoor Pool
Greno Hotel & Spa provides an indoor swimming pool with an integrated hot tub and sauna facilities, offering a relaxing spa experience alongside the pool.
Dog Friendly Hotel
Hotel with Parking
Guest Reviews
Nestled slightly off the beaten path but still within easy reach of Karpacz's city center, Greno Hotel & Spa boasts an enviable and picturesque location. Ideally situated for both summer treks and winter sports, the hotel is close to the cable car leading to the renowned Kopa and Sněžka peaks. Hiking enthusiasts will appreciate the proximity to multiple trails, some starting right behind the hotel, making it a prime spot for mountain trips and excursions.
Skiers and snowboarders will find convenience in the hotel's closeness to the Biały Jar ski slope and the Winterpol lift. The peaceful surroundings, set on the edge of a forest, provide a serene atmosphere while still offering walking access to bustling areas, restaurants and essential transport stops like the FlixBus.
Apart from its prime location, guests frequently praise the clean and comfortable facilities, the helpful and friendly staff and the delicious, abundant breakfasts. The hotel's setting at a higher altitude offers stunning views and easy access to the Karkonosze National Park, further enhancing its appeal for nature lovers and outdoor adventurers.
With everything from ski slopes to city centers within walking distance, Greno Hotel & Spa impresses guests with its perfect blend of convenience and tranquility, making it an excellent base for exploring the beauty of Karpacz and its surroundings.
Breakfast at Greno Hotel & Spa receives overwhelmingly positive feedback from guests. The morning meal is often described as very good, delicious and wonderfully prepared. Reviewers appreciate the impressive variety and rich selection available daily, noting that it caters well to all tastes with a mix of hot and cold dishes, fresh fruit, pastries, high-quality products and unique salad combinations.
Many guests highlight the beautiful presentation and abundant options, mentioning the buffet's unbeatable variety and quality. There's praise for the daily changing menu, ensuring a new and delightful experience each morning. Some reviews particularly applaud the excellent coffee and the special attention to detail in the food preparation.
The breakfast is also seen as particularly convenient for skiers and guests with dietary requirements, like gluten-free diets, find the offerings satisfying. Overall, guests consistently commend the extensive, diverse and delectable morning fare, often calling it one of the best breakfast experiences, especially in comparison to other hotels.
The diners at Greno Hotel & Spa can anticipate a delightful culinary experience, as the hotel's restaurant garners high praise for its exceptional meals and service. Guests frequently compliment the delicious and varied food, noting the excellent quality and creative presentation of dishes. The à la carte dinner is particularly highlighted for its taste and freshness. The extensive selection of dishes ensures that even the most discerning palates are satisfied with options such as inventive garnishes that impress connoisseurs and gourmands alike.
Visitors appreciate the friendly and professional service, which enhances their dining experience. The restaurant menu is diverse and features delightful desserts and scrumptious cocktails from the bar, contributing to the overall high-level dining atmosphere. Low prices and good value are also mentioned, making the dining experience even more gratifying.
Despite minor issues such as an occasional undercooked dish, the consistent praise for the restaurant's cuisine underscores the high standards maintained. Convenience is another key benefit with guests able to have dinner at the hotel without the need for reservations. Overall, the restaurant at Greno Hotel & Spa stands out as a top-class dining venue, making it a highly recommended choice for anyone staying at the hotel or visiting the area.
The rooms at Greno Hotel & Spa receive high marks for cleanliness and comfort with many guests noting that they are very clean, spacious and comfortable. The decor is modern and tasteful and the rooms are well-maintained despite some furnishings being a bit dated. Amenities such as tea, a mini bar, a safe, a fridge and a small kettle for tea add to the overall convenience and comfort. Additionally, the hotel provides thoughtful extras like bathrobes, slippers and sewing kits. Guests also appreciate the spacious bathrooms and cozy atmosphere. Some rooms offer beautiful views, contributing to a pleasant stay.
While there are a few criticisms regarding room size and noise, the majority of reviews highlight the positive aspects, particularly the cleanliness and overall comfort. The hotel's mini SPA, large jacuzzi and reasonably priced treatments add to the appeal, making it a well-rounded choice for travelers seeking both relaxation and convenience. The hotel's location and amenities meet expectations, making it a reliable option for a satisfying stay.
Greno Hotel & Spa offers guests a mixed experience when it comes to their beds. On the positive side, numerous reviews highlight that the beds are comfortable with some guests specifically noting the firm and clean mattresses that contribute to a restful sleep. Phrases like "super comfortable," "cozy and soft," and "very comfortable" frequently appear in the feedback, suggesting that the hotel generally succeeds in providing a good night's sleep for most of its visitors.
The bedding itself also receives praise for being comfortable, adding to the overall experience. This seems to be a common sentiment, as many reviews mention the good quality of the beds with phrases like "bedrooms are comfortable" and "beds are clean" reinforcing this point.
However, it's not all positive. Some guests have mentioned issues with bed configurations, such as double beds with two separate mattresses that tend to slide apart, creating an uncomfortable gap. There are also remarks about the beds being too narrow or soft for certain preferences, highlighting a need for better mattress uniformity. A few guests found the single beds to be too narrow at 80 cm and there were occasional complaints about the beds being hard or uncomfortable, as well as some issues with bed placement and cleanliness.
In conclusion, while most guests find the beds at Greno Hotel & Spa comfortable and conducive to a good night's sleep, there are inconsistencies in bed size and configuration that could affect the experience for some visitors.
Greno Hotel & Spa has garnered a remarkable reputation for its outstanding cleanliness, which contributes significantly to the overall comfort of its guests. Numerous reviews highlight that everything about the hotel, from the rooms to the common areas, is exceptionally clean and tidy. Visitors consistently find the rooms to be both spotless and cozy and the general atmosphere of the hotel is often described as pleasant and peaceful.
The hotel's cleaning service is highly efficient, ensuring a consistently high standard of cleanliness throughout. This includes the wellness areas, such as the spa, saunas and pool, all of which are meticulously maintained. Guests also appreciate the attentive and friendly service provided by the cleaning staff, who take great care in maintaining the cleanliness of the rooms and public spaces.
The pristine environment extends to the dining areas, where clean conditions are complemented by delicious food, creating a satisfying overall experience. Guests repeatedly emphasize the "sparkling cleanliness" and "shining with cleanliness" ambiance of the hotel, reinforcing its status as a meticulously maintained establishment that meets and often exceeds expectations.
In summary, Greno Hotel & Spa's dedication to cleanliness significantly enhances its appeal, providing a hygienic and comfortable haven for all who stay there.
Visitors to the Greno Hotel & Spa are consistently impressed by the exceptional service and professional demeanor of the staff. Across the board, the reviews highlight the politeness, friendliness and attentiveness of the staff at every level of service—from reception to the restaurant and even the cleaning staff.
The reception and restaurant teams are frequently commended for their polite and attentive service, often going above and beyond to ensure that guests feel welcome and cared for. Reception staff are described as lovely and hospitable, always ready to assist visitors with a smile. Many note the staff’s professionalism and how they consistently maintain a friendly and courteous attitude, making the overall atmosphere of the hotel warm and inviting.
Moreover, guests frequently report that the staff are always willing to help, displaying an eagerness to provide information and support to enhance the guest experience. The consistently high level of service extends to every interaction, whether it’s the check-in process, dining in the hotel restaurant or simply walking through the hotel.
Guests also appreciate the broader team’s competence and knowledge, which contributes to the smooth operation of the hotel and enhances the overall guest experience. Reviews often emphasize the personalized attention provided by the staff, contributing to feelings of comfort and relaxation during their stay.
Overall, the Greno Hotel & Spa’s staff play a significant role in shaping a pleasant and welcoming environment. This consistent professional and friendly demeanor ensures that guests enjoy a high level of service and personal attention, making their stays both comfortable and memorable.
Guests at Greno Hotel & Spa have mixed experiences regarding the hotel's WiFi. Many visitors did appreciate the availability of free WiFi with some noting that it was reliable. However, several reviews mentioned that the WiFi signal in the rooms was often weak or very weak with occasional interruptions. There were also instances where the TV did not connect to the WiFi and overall, the WiFi in the rooms was sometimes reported to work poorly. Despite these issues, the presence of WiFi as a complimentary service was seen as a positive aspect.
The Greno Hotel & Spa boasts an impressive and well-maintained wellness area that consistently meets and often exceeds guest expectations. Visitors frequently highlight the large, clean and nicely furnished spa zone, which includes a pool with warm water, a big jacuzzi, whirlpool and multiple saunas. The modern facilities are complemented by fantastic service, ensuring a relaxing experience. Guests appreciate the wide array of treatments offered at reasonable prices with particular praise for the massages and professional service. Overall, the spa area is described as sufficient, spacious and equipped with everything needed for an enjoyable visit. It's a charming and attractive retreat within the hotel, making it a highly recommended destination for those seeking a comprehensive and pleasant wellness experience.
The Greno Hotel & Spa offers an exceptional swimming experience with a standout pool that consistently receives high praise from guests. Reviewers highlight the pool's warmth and cleanliness, describing it as well-maintained and cozy. The pool's size is particularly noted, accommodating both children and adults comfortably. Guests appreciate the added amenities, such as a jacuzzi and saunas, which enhance the relaxation experience. The pool area is described as modern and aesthetically pleasing, contributing to a totally relaxed atmosphere. Many find the pool to be a pleasant bonus and a significant highlight of their stay, meeting and often exceeding expectations. Overall, the swimming facilities at Greno Hotel & Spa provide a delightful retreat for guests looking to unwind and enjoy their stay.
Visitors to the 'Greno Hotel & Spa' consistently praise the hotel's parking options, emphasizing the availability of free parking as a significant advantage. Many reviews highlight the large and spacious parking areas, which allow guests to save on expensive parking fees in the surrounding area. On-site parking and easy access to parking facilities are commonly noted with ample spots available for hotel guests. Some feedback does mention occasional issues with limited parking spots and a lack of information regarding parking lot closures. Despite these few concerns, the general sentiment is positive with most guests finding the parking facilities convenient and satisfactory during their stay.
Greno Hotel & Spa is a commendable 3-star facility that many guests believe deserves a higher rating. The room standards exceed the usual expectations for a three-star hotel with well-equipped, clean rooms and a decent breakfast selection. Some guests have even suggested it merits four stars due to its overall quality and superior service compared to other three-star establishments. Despite a few comments about the pricing being on the higher side for a 3-star hotel, it is generally considered an excellent choice within its category, often receiving praise as the best among its peers.
The Greno Hotel & Spa boasts an impressive indoor pool area that garners high praise from its guests. The pool, described by many as very nice and clean, offers a relaxing atmosphere that visitors appreciate. With a heated feature and counter-current system, the pool stands out as both functional and enjoyable for a variety of swimmers. Additionally, the pool area includes a sauna and jacuzzi, contributing to a complete spa experience that many guests find perfect for unwinding. Though some mention the pool as small, its cleanliness and the sense of privacy it provides are consistently highlighted as positive aspects. Open from 8am, the pool ensures ample time for guests to enjoy its benefits throughout the day.
Greno Hotel & Spa stands out for its exceptional dog-friendly policies, making it a suitable choice for travelers with pets. Guests appreciate the ease of bringing their dogs along, irrespective of the pet's size and highlight that there are no issues accommodating two dogs. The hotel is consistently described as dog-friendly and numerous reviews note that dogs have a pleasant stay. Additionally, guests are pleased with the hotel's thorough cleaning standards, including the efficient removal of dog hair from the carpets. This welcoming approach to pets represents a notable advantage for those traveling with their furry companions.
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Location
Skiers and snowboarders will find convenience in the hotel's closeness to the Biały Jar ski slope and the Winterpol lift. The peaceful surroundings, set on the edge of a forest, provide a serene atmosphere while still offering walking access to bustling areas, restaurants and essential transport stops like the FlixBus.
Apart from its prime location, guests frequently praise the clean and comfortable facilities, the helpful and friendly staff and the delicious, abundant breakfasts. The hotel's setting at a higher altitude offers stunning views and easy access to the Karkonosze National Park, further enhancing its appeal for nature lovers and outdoor adventurers.
With everything from ski slopes to city centers within walking distance, Greno Hotel & Spa impresses guests with its perfect blend of convenience and tranquility, making it an excellent base for exploring the beauty of Karpacz and its surroundings.
Breakfast
Many guests highlight the beautiful presentation and abundant options, mentioning the buffet's unbeatable variety and quality. There's praise for the daily changing menu, ensuring a new and delightful experience each morning. Some reviews particularly applaud the excellent coffee and the special attention to detail in the food preparation.
The breakfast is also seen as particularly convenient for skiers and guests with dietary requirements, like gluten-free diets, find the offerings satisfying. Overall, guests consistently commend the extensive, diverse and delectable morning fare, often calling it one of the best breakfast experiences, especially in comparison to other hotels.
Dinner
Visitors appreciate the friendly and professional service, which enhances their dining experience. The restaurant menu is diverse and features delightful desserts and scrumptious cocktails from the bar, contributing to the overall high-level dining atmosphere. Low prices and good value are also mentioned, making the dining experience even more gratifying.
Despite minor issues such as an occasional undercooked dish, the consistent praise for the restaurant's cuisine underscores the high standards maintained. Convenience is another key benefit with guests able to have dinner at the hotel without the need for reservations. Overall, the restaurant at Greno Hotel & Spa stands out as a top-class dining venue, making it a highly recommended choice for anyone staying at the hotel or visiting the area.
Rooms
While there are a few criticisms regarding room size and noise, the majority of reviews highlight the positive aspects, particularly the cleanliness and overall comfort. The hotel's mini SPA, large jacuzzi and reasonably priced treatments add to the appeal, making it a well-rounded choice for travelers seeking both relaxation and convenience. The hotel's location and amenities meet expectations, making it a reliable option for a satisfying stay.
Beds
The bedding itself also receives praise for being comfortable, adding to the overall experience. This seems to be a common sentiment, as many reviews mention the good quality of the beds with phrases like "bedrooms are comfortable" and "beds are clean" reinforcing this point.
However, it's not all positive. Some guests have mentioned issues with bed configurations, such as double beds with two separate mattresses that tend to slide apart, creating an uncomfortable gap. There are also remarks about the beds being too narrow or soft for certain preferences, highlighting a need for better mattress uniformity. A few guests found the single beds to be too narrow at 80 cm and there were occasional complaints about the beds being hard or uncomfortable, as well as some issues with bed placement and cleanliness.
In conclusion, while most guests find the beds at Greno Hotel & Spa comfortable and conducive to a good night's sleep, there are inconsistencies in bed size and configuration that could affect the experience for some visitors.
Cleanliness
The hotel's cleaning service is highly efficient, ensuring a consistently high standard of cleanliness throughout. This includes the wellness areas, such as the spa, saunas and pool, all of which are meticulously maintained. Guests also appreciate the attentive and friendly service provided by the cleaning staff, who take great care in maintaining the cleanliness of the rooms and public spaces.
The pristine environment extends to the dining areas, where clean conditions are complemented by delicious food, creating a satisfying overall experience. Guests repeatedly emphasize the "sparkling cleanliness" and "shining with cleanliness" ambiance of the hotel, reinforcing its status as a meticulously maintained establishment that meets and often exceeds expectations.
In summary, Greno Hotel & Spa's dedication to cleanliness significantly enhances its appeal, providing a hygienic and comfortable haven for all who stay there.
Staff
The reception and restaurant teams are frequently commended for their polite and attentive service, often going above and beyond to ensure that guests feel welcome and cared for. Reception staff are described as lovely and hospitable, always ready to assist visitors with a smile. Many note the staff’s professionalism and how they consistently maintain a friendly and courteous attitude, making the overall atmosphere of the hotel warm and inviting.
Moreover, guests frequently report that the staff are always willing to help, displaying an eagerness to provide information and support to enhance the guest experience. The consistently high level of service extends to every interaction, whether it’s the check-in process, dining in the hotel restaurant or simply walking through the hotel.
Guests also appreciate the broader team’s competence and knowledge, which contributes to the smooth operation of the hotel and enhances the overall guest experience. Reviews often emphasize the personalized attention provided by the staff, contributing to feelings of comfort and relaxation during their stay.
Overall, the Greno Hotel & Spa’s staff play a significant role in shaping a pleasant and welcoming environment. This consistent professional and friendly demeanor ensures that guests enjoy a high level of service and personal attention, making their stays both comfortable and memorable.
Wi-Fi
Spa
Pool
Parking
3 Star
Indoor Pool
Dog Friendly
Yes, Greno Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Greno Hotel & Spa.
Yes, Greno Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Greno Hotel & Spa.
No, Greno Hotel & Spa doesn't have a gym.
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