Hotel Relaks Wellness & SPA
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Summary of reviewsHotel Relaks Wellness & SPA in Karpacz, Poland, is highly commended for its prime location, combining convenience and tranquility. Situated close to the city center yet away from the bustling crowds, it provides easy access to popular hiking trails, such as those leading to Śnieżka peak and is ideal for both summer and winter activities. The nearby amenities, including restaurants and a grocery store, add to its appeal, making it a great choice for relaxation and adventure alike.
The hotel’s breakfast receives exceptional praise for its delicious and varied offerings, featuring a wide selection of fresh and high-quality dishes. Despite minor critiques about limited pastry options and the later start time, the overall breakfast experience is a highlight for many guests. Similarly, the dinner service is appreciated for its variety and taste, though some guests found it somewhat repetitive.
Rooms at Hotel Relaks Wellness & SPA are generally viewed positively, noted for their cleanliness, spaciousness and cozy decor. While some single rooms and outdated facilities received mentions, the overall accommodation is comfortable and well-maintained. The cleanliness of the hotel is frequently highlighted with meticulous attention to hygiene in both personal and public areas.
The staff at Hotel Relaks Wellness & SPA are a standout feature, consistently described as helpful, friendly and professional. They contribute significantly to the welcoming atmosphere of the hotel and are lauded for their attentive service.
For relaxation, the hotel’s wellness area, though small, is appreciated for its sauna and jacuzzi facilities, which are kept clean and inviting. Some issues such as poor ventilation and over-chlorinated water were noted, but the overall spa experience is positive.
Parking at the hotel is convenient with ample free parking spaces available, enhancing the guests’ stress-free experience. The family-friendly environment is also appreciated with large accommodations and amenities catering to all ages, including a pet-friendly policy.
However, the hotel's Wi-Fi is a common area of dissatisfaction with many guests reporting weak or intermittent connections. The comfort level of the beds also drew mixed reviews with some guests noting that improvements could be made regarding mattress quality and size.
Rated as a three-star establishment, Hotel Relaks Wellness & SPA offers solid value for money with decent facilities and services fitting its classification. While some elements are slightly outdated, the overall experience is positive, especially given its price point and the quality of service provided.
In summary, Hotel Relaks Wellness & SPA is a well-regarded choice for travelers seeking a serene and convenient base in Karpacz with strong points in service, cleanliness, dining and a welcoming atmosphere.
Categories
The hotel’s breakfast receives exceptional praise for its delicious and varied offerings, featuring a wide selection of fresh and high-quality dishes. Despite minor critiques about limited pastry options and the later start time, the overall breakfast experience is a highlight for many guests. Similarly, the dinner service is appreciated for its variety and taste, though some guests found it somewhat repetitive.
Rooms at Hotel Relaks Wellness & SPA are generally viewed positively, noted for their cleanliness, spaciousness and cozy decor. While some single rooms and outdated facilities received mentions, the overall accommodation is comfortable and well-maintained. The cleanliness of the hotel is frequently highlighted with meticulous attention to hygiene in both personal and public areas.
The staff at Hotel Relaks Wellness & SPA are a standout feature, consistently described as helpful, friendly and professional. They contribute significantly to the welcoming atmosphere of the hotel and are lauded for their attentive service.
For relaxation, the hotel’s wellness area, though small, is appreciated for its sauna and jacuzzi facilities, which are kept clean and inviting. Some issues such as poor ventilation and over-chlorinated water were noted, but the overall spa experience is positive.
Parking at the hotel is convenient with ample free parking spaces available, enhancing the guests’ stress-free experience. The family-friendly environment is also appreciated with large accommodations and amenities catering to all ages, including a pet-friendly policy.
However, the hotel's Wi-Fi is a common area of dissatisfaction with many guests reporting weak or intermittent connections. The comfort level of the beds also drew mixed reviews with some guests noting that improvements could be made regarding mattress quality and size.
Rated as a three-star establishment, Hotel Relaks Wellness & SPA offers solid value for money with decent facilities and services fitting its classification. While some elements are slightly outdated, the overall experience is positive, especially given its price point and the quality of service provided.
In summary, Hotel Relaks Wellness & SPA is a well-regarded choice for travelers seeking a serene and convenient base in Karpacz with strong points in service, cleanliness, dining and a welcoming atmosphere.
Hotel with Spa
This hotel is dedicated to providing a relaxing wellness experience, featuring a range of spa treatments and facilities. It is designed to offer a tranquil escape from the stresses of daily life.
Family Friendly Hotel
Hotel Relaks Wellness & SPA offers wellness and spa facilities suitable for adults, while also providing amenities for families. The hotel aims to cater to the needs of all guests, ensuring a relaxing and enjoyable stay.
Business Hotel
Hotel Relaks Wellness & SPA in Karpacz provides wellness and spa services. It's an option for business travelers looking to relax.
Hotel with Parking
Hotel Relaks Wellness & SPA provides parking facilities. The wellness and spa amenities, along with recreational options, enhance the stay for guests looking for relaxation and convenience.
EV charging stations
Accessible Hotel
This hotel is adapted to the needs of disabled guests. It features accessibility for disabled persons, a barrier-free shower, an elevator, a shower chair, elevator access, a lowered sink, a toilet with grab rails, and upper floors accessible by elevator.
Hotel with EV Charging Stations
Hotel Relaks Wellness & SPA is listed as a hotel with EV charging stations. This offers a convenient charging option for guests with electric vehicles.
3-Star Hotel
Situated in a quiet, green area of Karpacz, this hotel features a well-equipped spa and wellness center with a sauna, steam bath, and hot tub. It offers a relaxing environment with comprehensive wellness facilities.
Dog Friendly Hotel
Guest Reviews
Hotel Relaks Wellness & SPA is celebrated for its exceptional location, situated conveniently close to the city center of Karpacz while maintaining a peaceful, quiet atmosphere. Guests appreciate the short, leisurely walk of approximately 10-20 minutes to reach the heart of the town, making it an ideal spot for those who enjoy accessibility without the hustle and bustle of staying directly in the center.
The hotel's proximity to popular hiking trails, including those leading to the renowned Śnieżka peak, has made it a favored base for outdoor enthusiasts. The advantage of being near the main paths to Śnieżka and other mountain routes adds significant appeal for guests planning hiking adventures or mountain excursions.
In winter, the hotel’s location near a small ski slope is particularly advantageous for guests interested in skiing, making it a versatile destination for both summer and winter activities. The beautiful and tranquil surroundings contribute to the overall charm, offering scenic views that are regularly highlighted in reviews.
Moreover, the hotel's peaceful setting, slightly removed from the bustling town center, ensures a serene stay, perfect for relaxation. The immediate vicinity also features practical amenities such as restaurants, a grocery store and an ATM, enhancing convenience for guests.
Overall, the strategic location of Hotel Relaks Wellness & SPA, combined with its proximity to key attractions, hiking trails and the city center, makes it an ideal choice for travelers seeking both relaxation and adventure in the picturesque setting of Karpacz.
The breakfast at Hotel Relaks Wellness & SPA consistently receives high praise from guests. Reviewers frequently describe the breakfast as delicious, varied and with a wide selection of dishes, ensuring that there is something for everyone. Freshness and quality are common themes with many guests noting the appealing presentation and the constant replenishment of items. The breakfast buffet is highlighted for its rich assortment, which includes everything from cold cuts and cheeses to pastries and fresh coffee, often lauded for its taste and abundance.
Despite the overwhelmingly positive feedback, a few guests found the breakfast to be somewhat monotonous or noted a limited selection of pastries. Some also felt that an 8:00 AM start time was a bit late. Nonetheless, the friendly service and the overall quality of the breakfast contribute significantly to guests' satisfaction, making it a strong feature of the hotel experience.
Hotel Relaks Wellness & SPA consistently impresses guests with its dining experiences, particularly with dinner offerings. The majority of reviews highlight the excellency and variety of food provided, complementing both breakfast and dinner meals for being delicious. The dinner buffet frequently features a wide selection of dishes with a choice of main courses like breaded fillets and chicken liver, soup and desserts, ensuring that meals are both hearty and satisfying.
Despite some critiques regarding the lack of included beverages, the overall quality and taste of the food remain commendable. Guests appreciate the good value for money and the varied options available throughout their stay. The hotel's convenient setup means dinner is easy to purchase and enjoy with consistently well-prepared dishes contributing positively to the overall experience.
However, it's worth noting some negative feedback. A few guests pointed out the dinner being somewhat meager with limited variety, sometimes lukewarm and occasionally repetitive over several days. These specific concerns were balanced by others who found the food to be fresh, hot and varied.
Overall, the dinner at Hotel Relaks Wellness & SPA is positively received for its taste, variety and value, making it a preferred choice for many during their stay, despite a few areas for improvement.
The rooms at Hotel Relaks Wellness & SPA receive generally positive comments regarding cleanliness and spaciousness. Guests frequently mentioned that rooms are clean, well-kept and often spacious, providing a comfortable stay. Many appreciate the cozy decor and pleasant service. The presence of amenities like a large bathrobe for SPA visitors and a desk/workspace in rooms adds to the convenience. However, there are consistent remarks that certain rooms—especially single rooms—can feel cramped or dark and some facilities appear outdated and in need of renovation. Despite these drawbacks, the overall feedback suggests that the hotel offers a satisfactory experience with its clean and sufficiently spacious rooms.
Hotel Relaks Wellness & SPA receives mixed reviews when it comes to their beds. Many guests have praised the comfortable beds that contribute to a great night's sleep. The mattresses in several rooms were highlighted as cozy and even luxurious by some visitors. In particular, guests appreciated the clean and fresh bedding, adding overall to the positive experience.
However, there are notable areas for improvement as well. A number of reviews pointed out that certain beds were too small and narrow, potentially making them uncomfortable, especially for couples. Some guests mentioned that mattresses were worn-out or unevenly indented, which detracted from their comfort. Hard and firm mattresses, along with uncomfortable pillows, were common complaints.
Overall, while many guests found the beds comfortable and restful, there are consistent suggestions that the hotel could benefit from upgrading the mattresses and addressing the issues related to bed size and firmness to ensure a more universally positive sleep experience.
At Hotel Relaks Wellness & SPA, guests consistently highlight the impressive cleanliness across the board. Rooms are frequently described as clean, tidy and pleasant with multiple mentions of very clean and cozy accommodations. The effort to maintain a sterile environment is evident throughout the hotel with rooms being cleaned daily.
Many reviewers appreciate the clean and modern furnishings, noting that both personal rooms and public areas, including the bathrooms and restaurant, are meticulously maintained. Despite a few mentions of older rooms and occasional dust in certain areas, the general sentiment is overwhelmingly positive, emphasizing the hotel's commitment to cleanliness and well-being.
Staff attentiveness to hygiene protocols, particularly in the restaurant, further reassures guests. The well-maintained and clean facilities, from spacious rooms to the inviting jacuzzi, contribute to a comfortable and enjoyable stay. Overall, cleanliness at Hotel Relaks Wellness & SPA is highlighted as a standout feature, making it a recommended choice for those who prioritize a pristine environment.
The staff at Hotel Relaks Wellness & SPA receive high praise from guests, contributing significantly to the hotel's welcoming ambiance. Reviews highlight the helpfulness, attentiveness and friendliness of the staff with many reports of smiling and polite employees across various departments, including the reception and restaurant areas. Guests frequently mention the professional conduct and competence of the team, noting that inquiries and requests are addressed promptly and effectively.
Despite a few mentions of language barriers and occasional lapses in friendliness, the general consensus is that staff members are accommodating and create a friendly atmosphere. Many guests appreciate the pleasant and clean environment along with the excellent service provided. The presence of a very nice receptionist and other attentive employees further enhances the guest experience, making it enjoyable and comfortable.
Overall, Hotel Relaks Wellness & SPA seems to maintain a high standard of service with a team that is both well-prepared and consistently pleasant, leaving a positive impression on most visitors.
Hotel Relaks Wellness & SPA offers a charming and comfortable stay. However, the Wi-Fi situation does present some challenges. Many guests have noted issues with the connection being weak, slow or intermittent, particularly in rooms on higher floors. While there are instances where the Wi-Fi worked adequately, these seem to be exceptions rather than the rule. The Wi-Fi signal often fails to reach certain areas effectively, which can be problematic for those needing a stable internet connection for their devices. Despite these issues, the overall atmosphere of the hotel remains positive, thanks to its other amenities and services.
Hotel Relaks Wellness & SPA offers a commendable wellness experience, particularly in its access to sauna and jacuzzi facilities, which are included in the overall service without additional costs. Guests often highlight the sauna and jacuzzi as positive features with many enjoying private sessions and noting the cleanliness and cozy atmosphere of the wellness area. The staff receives high praise for their professionalism and competence, ensuring a well-maintained and pleasant environment.
The hotel's wellness area, while small, includes thoughtful features such as a beautifully illuminated sauna and a wonderful jacuzzi, all specifically mentioned as highlights. Massage treatments are recommended and considered to be of professional quality, adding to the overall positive spa experience.
However, some critiques do point out issues such as poor ventilation, wet floors near the spa and the outdated condition of the wellness area. There are also comments about the over-chlorination of spa water, making eyes red and stingy and the limited hours of operation for the spa facilities.
Overall, Hotel Relaks Wellness & SPA offers a solid range of wellness services in a professional and well-maintained setting with the sauna and jacuzzi being standout features for a relaxing stay in the Polish side of the Krkonoše Mountains.
Hotel Relaks Wellness & SPA in Poland offers guests a robust parking experience with numerous positive highlights centered on the availability and convenience of parking options. The hotel features a large, free parking lot directly on the property, ensuring that guests can easily find ample and accessible parking spaces. The parking area is spacious, comfortable and conveniently located right by the entrance, enhancing the ease of access. Guests have repeatedly mentioned the sufficient and safe parking with plenty of spots available free of charge, contributing to a hassle-free stay. These attributes underline the hotel's commitment to providing practical amenities that support a relaxed and stress-free guest experience.
Hotel Relaks Wellness & SPA offers a family-friendly atmosphere, making it a comfortable choice for those with kids. Guests appreciate the large family-size accommodations and the presence of a family shower cabin, which enhances ease of use for multiple generations. The breakfast experience stands out with adjustable timing and multiple options catering to family needs. Visitors note the hotel's suitability for family trips and commend its ability to cater to both parents and grandparents alike. Despite a generally positive reception, some reviews suggest that the hotel might benefit from more child-specific amenities. Finally, the quiet location and animal-friendly policies further add to its appeal for families seeking a serene and inclusive environment.
Hotel Relaks Wellness & SPA is accurately rated as a three-star establishment, maintaining a quality that matches its classification. Despite some elements of its decor and facilities that harken back to an older era, guests generally find it a decent option offering a good price-performance ratio. The value for money is commended, making it a sensible choice for those not seeking luxury but rather a satisfactory and budget-friendly stay.
The hotel is noted for its adherence to the three-star standards, though some guests suggest that modern amenities and updates, such as improved internet policy reminders, would enhance the overall experience. Additionally, while the hotel features a variety of modern solutions, like a card room, it lacks certain adaptations and facilities that might benefit individuals with special mobility needs.
The parking situation consists of gravel, which integrates into the rustic charm but might be less convenient for some guests. Overall, Hotel Relaks Wellness & SPA offers decent conditions and maintains a standard expected of a three-star hotel, drawing positive remarks for its cost-efficient offerings.
Hotel Relaks Wellness & SPA generally offers good accessibility features for disabled guests. The presence of an elevator ensures that higher floors are reachable and there is barrier-free access in the hotel and rooms. The hotel is characterized as easily accessible with accessible roads aiding mobility. However, some areas might present challenges for those with more specific mobility needs. It was noted that the hotel could benefit from more frequent accessibility and housecleaning policy reminders to further enhance the experience for guests with disabilities. Overall, the hotel provides a reasonably accessible environment, though it may not fully accommodate every special mobility requirement.
Hotel Relaks Wellness & SPA is recognized for its exceptional pet-friendly environment, making it an ideal choice for travelers with dogs. Guests appreciate the lenient policies regarding pets with no strong restrictions and various areas, including the hotel rooms and terrace, accessible to dogs. The hotel welcomes pets, including Chihuahuas without additional fees, although some other breeds may incur a fee. The surrounding location provides ample walking opportunities for dogs, which guests find very convenient. Overall, the hotel’s accommodating approach to pets has received positive feedback from visitors.
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Location
The hotel's proximity to popular hiking trails, including those leading to the renowned Śnieżka peak, has made it a favored base for outdoor enthusiasts. The advantage of being near the main paths to Śnieżka and other mountain routes adds significant appeal for guests planning hiking adventures or mountain excursions.
In winter, the hotel’s location near a small ski slope is particularly advantageous for guests interested in skiing, making it a versatile destination for both summer and winter activities. The beautiful and tranquil surroundings contribute to the overall charm, offering scenic views that are regularly highlighted in reviews.
Moreover, the hotel's peaceful setting, slightly removed from the bustling town center, ensures a serene stay, perfect for relaxation. The immediate vicinity also features practical amenities such as restaurants, a grocery store and an ATM, enhancing convenience for guests.
Overall, the strategic location of Hotel Relaks Wellness & SPA, combined with its proximity to key attractions, hiking trails and the city center, makes it an ideal choice for travelers seeking both relaxation and adventure in the picturesque setting of Karpacz.
Breakfast
Despite the overwhelmingly positive feedback, a few guests found the breakfast to be somewhat monotonous or noted a limited selection of pastries. Some also felt that an 8:00 AM start time was a bit late. Nonetheless, the friendly service and the overall quality of the breakfast contribute significantly to guests' satisfaction, making it a strong feature of the hotel experience.
Dinner
Despite some critiques regarding the lack of included beverages, the overall quality and taste of the food remain commendable. Guests appreciate the good value for money and the varied options available throughout their stay. The hotel's convenient setup means dinner is easy to purchase and enjoy with consistently well-prepared dishes contributing positively to the overall experience.
However, it's worth noting some negative feedback. A few guests pointed out the dinner being somewhat meager with limited variety, sometimes lukewarm and occasionally repetitive over several days. These specific concerns were balanced by others who found the food to be fresh, hot and varied.
Overall, the dinner at Hotel Relaks Wellness & SPA is positively received for its taste, variety and value, making it a preferred choice for many during their stay, despite a few areas for improvement.
Rooms
Beds
However, there are notable areas for improvement as well. A number of reviews pointed out that certain beds were too small and narrow, potentially making them uncomfortable, especially for couples. Some guests mentioned that mattresses were worn-out or unevenly indented, which detracted from their comfort. Hard and firm mattresses, along with uncomfortable pillows, were common complaints.
Overall, while many guests found the beds comfortable and restful, there are consistent suggestions that the hotel could benefit from upgrading the mattresses and addressing the issues related to bed size and firmness to ensure a more universally positive sleep experience.
Cleanliness
Many reviewers appreciate the clean and modern furnishings, noting that both personal rooms and public areas, including the bathrooms and restaurant, are meticulously maintained. Despite a few mentions of older rooms and occasional dust in certain areas, the general sentiment is overwhelmingly positive, emphasizing the hotel's commitment to cleanliness and well-being.
Staff attentiveness to hygiene protocols, particularly in the restaurant, further reassures guests. The well-maintained and clean facilities, from spacious rooms to the inviting jacuzzi, contribute to a comfortable and enjoyable stay. Overall, cleanliness at Hotel Relaks Wellness & SPA is highlighted as a standout feature, making it a recommended choice for those who prioritize a pristine environment.
Staff
Despite a few mentions of language barriers and occasional lapses in friendliness, the general consensus is that staff members are accommodating and create a friendly atmosphere. Many guests appreciate the pleasant and clean environment along with the excellent service provided. The presence of a very nice receptionist and other attentive employees further enhances the guest experience, making it enjoyable and comfortable.
Overall, Hotel Relaks Wellness & SPA seems to maintain a high standard of service with a team that is both well-prepared and consistently pleasant, leaving a positive impression on most visitors.
Wi-Fi
Spa
The hotel's wellness area, while small, includes thoughtful features such as a beautifully illuminated sauna and a wonderful jacuzzi, all specifically mentioned as highlights. Massage treatments are recommended and considered to be of professional quality, adding to the overall positive spa experience.
However, some critiques do point out issues such as poor ventilation, wet floors near the spa and the outdated condition of the wellness area. There are also comments about the over-chlorination of spa water, making eyes red and stingy and the limited hours of operation for the spa facilities.
Overall, Hotel Relaks Wellness & SPA offers a solid range of wellness services in a professional and well-maintained setting with the sauna and jacuzzi being standout features for a relaxing stay in the Polish side of the Krkonoše Mountains.
Parking
Family
3 Star
The hotel is noted for its adherence to the three-star standards, though some guests suggest that modern amenities and updates, such as improved internet policy reminders, would enhance the overall experience. Additionally, while the hotel features a variety of modern solutions, like a card room, it lacks certain adaptations and facilities that might benefit individuals with special mobility needs.
The parking situation consists of gravel, which integrates into the rustic charm but might be less convenient for some guests. Overall, Hotel Relaks Wellness & SPA offers decent conditions and maintains a standard expected of a three-star hotel, drawing positive remarks for its cost-efficient offerings.
Accessible
Dog Friendly
No, Hotel Relaks Wellness & SPA doesn't have any pool.
Yes, a spa is available at Hotel Relaks Wellness & SPA.
Yes, Hotel Relaks Wellness & SPA welcomes dogs.
Yes, parking facilities are available at Hotel Relaks Wellness & SPA.
No, Hotel Relaks Wellness & SPA doesn't have a gym.
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