7,258,491 hotelsin 60 categories
5-Star Hotels with Spa in Kazakhstan
41 HOTELS IN KAZAKHSTANRanking can be influenced by the commissions we receive.
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Info
Summary of reviews
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
Categories
5 Star
Spa
Luxury
$
+13
Info
Summary of reviews
The Grand Nur Plaza Hotel receives numerous positive reviews, highlighting various aspects that contribute to a pleasant stay. Located conveniently with easy access to public transportation and nearby shopping centers, the hotel allows guests to explore the area with ease. Although not immediately close to the beach or city center, affordable taxis make travel manageable.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
Categories
Spa
5 Star
Luxury
$
+1
Info
Summary of reviews
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
Categories
5 Star
Spa
Sustainability Journey
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+2
Info
Summary of reviews
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
Swissôtel Wellness Resort Alatau Almaty is celebrated for its stunning natural location, nestled amidst picturesque mountain views and expansive parklands. The serene and tranquil setting, combined with beautifully maintained grounds, luxurious pools and a top-notch spa area, provides an exceptional retreat from the city's hustle and bustle. Despite being a 35 to 45-minute taxi ride from the city center, guests appreciate the lush green scenery, old trees and wildlife, making it an ideal get-away destination.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Categories
5 Star
Spa
Luxury
$
+1
Info
Summary of reviews
Rixos Khadisha Shymkent is a luxurious hotel with exceptional service and top-class amenities, making it the best hotel in Shymkent and even in the whole region of Kazakhstan, according to positive guest reviews. The hotel is conveniently located near the city center with easy access to restaurants and cafes. The breakfast buffet offers a wide variety of fresh, delicious dishes, including traditional Kazakh food and is considered a highlight of the stay. Despite some mixed reviews on the rooms, guests generally find them spacious, comfortable and clean with modern amenities. The hotel's cleanliness is highly praised, along with the friendly and helpful staff who are quick to meet guests' requests. The spa center is particularly noteworthy, offering sauna, steam room, massage services and a large pool. The outdoor pool is also a highlight with guests appreciating its warm temperature and ample sun loungers. The hotel's parking area is also convenient and well-maintained. Guests rave about the comfortable beds and luxurious bedding, ensuring a good night's sleep. Overall, Rixos Khadisha Shymkent is a chic and comfortable hotel that exceeds expectations and offers a top-class experience.
Categories
5 Star
Spa
Luxury
$
+1
Info
Summary of reviews
The Sultan Palace Hotel enjoys a prime location, especially convenient for travelers using Atyrau International Airport with quick taxi access making it ideal for layovers or short stays. While not the best choice for those wanting to explore central Atyrau, its proximity to the airport is a significant advantage.
Breakfast at the hotel generally receives positive remarks for being good, delicious and filling with serving times from 6 am to 10 am catering well to early risers. There have been improvements over time with a richer selection that includes pork bacon. However, some guests find the quality inconsistent, describing it as more aligned with a three-star establishment rather than the hotel's five-star billing.
The dinner experience offers tasty and affordable cuisine with some guests finding the food excellent. There is praise for the lobby bar and the varied menu, although issues such as slow service, inconsistent portion sizes and some poorly prepared dishes were noted. Future improvements could elevate the overall dining experience.
Rooms are largely well-received for being clean, spacious and comfortable, featuring cozy beds and luxurious touches like good quality bathrobes and towels. Despite positive aspects, some guests mentioned insufficient lighting, occasional unpleasant smells and cleanliness inconsistencies. Amenities like TVs and irons sometimes malfunctioned, but the rooms still offer a solid four-star experience.
Cleanliness sees mixed reviews. Many guests find the rooms clean and well-maintained, appreciating fresh interiors and good sanitary standards. However, other reviews highlight superficial cleaning, dust and occasional insect presence. Addressing these gaps could enhance the overall perception of cleanliness.
Staff performance also varies. Many guests praise the friendly and professional service, particularly at reception. Yet, there are instances of inattentive and unresponsive staff, which detracts from the overall hospitality experience.
Wi-Fi service is a major drawback with many guests experiencing weak, unstable connections. Improving the internet quality would significantly enhance guest satisfaction, especially for those needing reliable internet for work.
The hotel's spa amenities receive positive feedback, particularly for the quality of massages and the well-maintained pool and gym facilities. Guests appreciate the combination of a spa, fitness center and pool, though there are some mentions of missing details like a massage price list.
The gym is well-equipped and appreciated for its variety, though some guests find its later opening hours and layout inconvenient. Similar positive feedback extends to the pool, which is clean and well-maintained, making it a welcome feature.
The beds at Sultan Palace Hotel are highly praised for their comfort, contributing to a restful sleep experience. Still, occasional issues like torn beds were noted but are not widespread.
Overall, while the Sultan Palace Hotel is marketed as a five-star establishment, many guests feel it aligns more closely with a four-star experience. Specific improvements in service, food quality, cleanliness and Wi-Fi connectivity could better meet guests' five-star expectations. The hotel's luxurious decor, spacious rooms and positive amenities make it a top choice for those seeking a comfortable and upscale stay, particularly for business travelers needing convenient access to the airport.
Breakfast at the hotel generally receives positive remarks for being good, delicious and filling with serving times from 6 am to 10 am catering well to early risers. There have been improvements over time with a richer selection that includes pork bacon. However, some guests find the quality inconsistent, describing it as more aligned with a three-star establishment rather than the hotel's five-star billing.
The dinner experience offers tasty and affordable cuisine with some guests finding the food excellent. There is praise for the lobby bar and the varied menu, although issues such as slow service, inconsistent portion sizes and some poorly prepared dishes were noted. Future improvements could elevate the overall dining experience.
Rooms are largely well-received for being clean, spacious and comfortable, featuring cozy beds and luxurious touches like good quality bathrobes and towels. Despite positive aspects, some guests mentioned insufficient lighting, occasional unpleasant smells and cleanliness inconsistencies. Amenities like TVs and irons sometimes malfunctioned, but the rooms still offer a solid four-star experience.
Cleanliness sees mixed reviews. Many guests find the rooms clean and well-maintained, appreciating fresh interiors and good sanitary standards. However, other reviews highlight superficial cleaning, dust and occasional insect presence. Addressing these gaps could enhance the overall perception of cleanliness.
Staff performance also varies. Many guests praise the friendly and professional service, particularly at reception. Yet, there are instances of inattentive and unresponsive staff, which detracts from the overall hospitality experience.
Wi-Fi service is a major drawback with many guests experiencing weak, unstable connections. Improving the internet quality would significantly enhance guest satisfaction, especially for those needing reliable internet for work.
The hotel's spa amenities receive positive feedback, particularly for the quality of massages and the well-maintained pool and gym facilities. Guests appreciate the combination of a spa, fitness center and pool, though there are some mentions of missing details like a massage price list.
The gym is well-equipped and appreciated for its variety, though some guests find its later opening hours and layout inconvenient. Similar positive feedback extends to the pool, which is clean and well-maintained, making it a welcome feature.
The beds at Sultan Palace Hotel are highly praised for their comfort, contributing to a restful sleep experience. Still, occasional issues like torn beds were noted but are not widespread.
Overall, while the Sultan Palace Hotel is marketed as a five-star establishment, many guests feel it aligns more closely with a four-star experience. Specific improvements in service, food quality, cleanliness and Wi-Fi connectivity could better meet guests' five-star expectations. The hotel's luxurious decor, spacious rooms and positive amenities make it a top choice for those seeking a comfortable and upscale stay, particularly for business travelers needing convenient access to the airport.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Categories
5 Star
Spa
Luxury
$
+2
Info
Summary of reviews
Rixos Borovoe is a luxurious 5-star hotel that offers a serene and relaxing retreat in a picturesque location surrounded by forests, lakes and stunning natural beauty. The hotel's well-groomed territory and convenient location offer plenty of opportunities for enjoying the great outdoors. The breakfast buffet is a highlight with a large selection of delicious and varied food. The rooms are clean and comfortable and the staff is incredibly friendly and polite. The spa and wellness center receives high praise from guests and the pool is also highly recommended. Rixos Borovoe is a great option for family vacations with plenty of activities for kids. Overall, guests rave about the luxurious experience at Rixos Borovoe, making it a must-visit hotel for those looking for high-end accommodations.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
InterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
Categories
Spa
5 Star
Tennis
$
+1
Info
Summary of reviews
The Royal Tulip Almaty Hotel is a great option for those who want to experience both city life and mountain retreats in Almaty. Guests are satisfied with the hotel's central location, offering stunning views of the mountains and easy access to the city center and ski resort. The breakfast is delicious with a variety of options available and the staff is friendly and helpful. The rooms are spacious, luxurious, clean and comfortable with fantastic mountain views, though some may encounter issues with noisy air conditioning. The hotel is also commended for its cleanliness and friendly service-oriented staff, though a few guests reported negative experiences. The spa area is impressive and worth a visit, along with the swimming pool, gym and spa services. For families, the hotel provides ample opportunities to relax and have fun, including a children's play area, a free swimming aid and yogurt balls and nuts available poolside. Lastly, for those seeking true luxury accommodations, the Royal Tulip Almaty Hotel provides spacious and luxurious rooms with stunning views, top-notch facilities and services and beautiful and sophisticated decor.
Categories
5 Star
Spa
Luxury
$
+1
Info
Summary of reviews
The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Categories
5 Star
Spa
Sustainability Journey
$
Info
Summary of reviews
The Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
Categories
5 Star
Spa
Luxury
$
+5
Info
Summary of reviews
The Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Categories
5 Star
Spa
Honeymoon
$
+1
Info
Summary of reviews
The Sheraton Astana Hotel is a new and exceptional five-star hotel that provides a luxurious experience to its guests. Its excellent location in the heart of the city offers beautiful panoramic views of the mosque and Khan Shatyr. The hotel offers delicious and varied breakfast options with excellent coffee and polite waitstaff. The dining options are exceptional with excellent quality finished and new furniture in clean and comfortable rooms. The hotel provides immaculate cleanliness with thorough daily cleaning and is accompanied by a top-notch spa complex, including a pool and saunas and is spotlessly clean and comfortable. The staff is accommodating, attentive and genuinely helpful, providing exceptional service. The hotel is perfect for business travelers, offering international standard facilities and services. Although there were a few hiccups along the way, guests had a positive experience and highly recommend the hotel for families. The Sheraton Astana Hotel stands out as the best five-star accommodation in the city, providing world-class luxury to its guests.
Categories
5 Star
Spa
Luxury
$
+1
Info
Summary of reviews
KARAVANSARAY Turkistan Hotel - Free FLYING THEATRE Entrance is celebrated for its central location in Turkistan with guests praising its proximity to key attractions, shops and restaurants. The strategic positioning near the Mausoleum of Khodja Ahmed Yasawi and the Caravanserai Center adds to its allure, offering beautiful views and a vibrant surrounding area.
The breakfast offerings have received mixed reviews. Many guests laud the hearty and varied options including fruits, vegetables, pastries and made-to-order omelettes. However, some feel that the selection could be more extensive and improved to match a five-star standard.
Dinner at the hotel's restaurant is generally praised for its delicious and diverse cuisine, particularly the local dishes. The service, provided both in-room and at the restaurant, is appreciated, although some guests have noted slow service and high prices.
Rooms at the KARAVANSARAY Turkistan Hotel are highly praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the elegant furnishings, comfortable beds, heated bathroom floors and stunning views from their balconies. Though there are occasional housekeeping issues, they do not significantly detract from the positive feedback.
Cleanliness is a strong point with the hotel frequently highlighted for its immaculate condition. The daily cleaning services and well-maintained environment contribute significantly to guest satisfaction.
The staff are consistently praised for their politeness, friendliness and attentiveness. Exceptional service is noted across various departments with particular mention of individuals who go above and beyond to enhance the guest experience.
The Wi-Fi service receives positive feedback for its good coverage and reliability, though there are occasional mentions of weak signals in certain areas.
The spa facilities are highly regarded for their luxury, cleanliness and array of services including Turkish baths, saunas and steam rooms. The inclusion of spa access in the accommodation price adds great value, despite some minor complaints about procedure availability and pricing.
The gym, while primarily equipped for strength training, is praised for its quality and cleanliness. However, the absence of a swimming pool is a notable downside with many guests expressing the desire for its inclusion to enhance the five-star experience.
Parking facilities are convenient and well-received, enhanced by the use of electric vehicles operated by helpful staff.
The hotel is highly recommended for families, offering spacious rooms, family-oriented amenities and complimentary entertainment such as the Altyn Samuryk Flying Theater and the Horse Show. The welcoming atmosphere and attentive staff contribute to a pleasant family stay.
Beds are frequently praised for their comfort with many guests appreciating the high-quality linens and the softness of the mattresses and pillows, ensuring a restful sleep environment.
In summary, KARAVANSARAY Turkistan Hotel delivers a luxurious and comfortable experience with notable strengths in location, staff service, cleanliness and room quality. While there are minor areas for improvement, the hotel consistently meets high expectations typical of a five-star establishment.
The breakfast offerings have received mixed reviews. Many guests laud the hearty and varied options including fruits, vegetables, pastries and made-to-order omelettes. However, some feel that the selection could be more extensive and improved to match a five-star standard.
Dinner at the hotel's restaurant is generally praised for its delicious and diverse cuisine, particularly the local dishes. The service, provided both in-room and at the restaurant, is appreciated, although some guests have noted slow service and high prices.
Rooms at the KARAVANSARAY Turkistan Hotel are highly praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the elegant furnishings, comfortable beds, heated bathroom floors and stunning views from their balconies. Though there are occasional housekeeping issues, they do not significantly detract from the positive feedback.
Cleanliness is a strong point with the hotel frequently highlighted for its immaculate condition. The daily cleaning services and well-maintained environment contribute significantly to guest satisfaction.
The staff are consistently praised for their politeness, friendliness and attentiveness. Exceptional service is noted across various departments with particular mention of individuals who go above and beyond to enhance the guest experience.
The Wi-Fi service receives positive feedback for its good coverage and reliability, though there are occasional mentions of weak signals in certain areas.
The spa facilities are highly regarded for their luxury, cleanliness and array of services including Turkish baths, saunas and steam rooms. The inclusion of spa access in the accommodation price adds great value, despite some minor complaints about procedure availability and pricing.
The gym, while primarily equipped for strength training, is praised for its quality and cleanliness. However, the absence of a swimming pool is a notable downside with many guests expressing the desire for its inclusion to enhance the five-star experience.
Parking facilities are convenient and well-received, enhanced by the use of electric vehicles operated by helpful staff.
The hotel is highly recommended for families, offering spacious rooms, family-oriented amenities and complimentary entertainment such as the Altyn Samuryk Flying Theater and the Horse Show. The welcoming atmosphere and attentive staff contribute to a pleasant family stay.
Beds are frequently praised for their comfort with many guests appreciating the high-quality linens and the softness of the mattresses and pillows, ensuring a restful sleep environment.
In summary, KARAVANSARAY Turkistan Hotel delivers a luxurious and comfortable experience with notable strengths in location, staff service, cleanliness and room quality. While there are minor areas for improvement, the hotel consistently meets high expectations typical of a five-star establishment.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
Rixos Turkistan consistently impresses guests with its prime city-center location, modern amenities and exceptional service, making it a favored choice for both leisure and business travelers. Visitors appreciate the hotel's proximity to significant attractions, easy access to shopping centers and the balance between being near key sites and offering a peaceful retreat. The hotel offers clean, spacious rooms equipped with fresh furniture and comfortable beds, further enhanced by thoughtful touches like fruit platters and room upgrades.
The breakfast experience at Rixos Turkistan garners high praise for its delicious, varied and plentiful offerings with guests enjoying a wide selection of fresh, high-quality dishes. The dining experience extends to dinner, where guests admire the tasty and luxurious cuisine, particularly highlighting the KazakhAsia restaurant and its welcoming ambiance.
The hotel's spa and fitness facilities are standout features with guests commending the cleanliness and range of services available, from swimming pools to hammams and massage services. The well-maintained and modern Technogym fitness center also adds to the appeal for those looking to stay active during their stay.
Families find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a dedicated children’s pool. The overall comfort is bolstered by the excellent beds and the family-centric environment that ensures a restful and enjoyable visit for all ages.
The staff at Rixos Turkistan receive widespread acclaim for their polite, friendly and responsive service, enhancing the overall guest experience. Several staff members, including the reception team and the manager, are frequently singled out for their exceptional service and helpfulness.
While the parking facilities receive mixed reviews due to limited space and lack of covered options, the security measures and staff assistance provide some reassurance. Minor issues such as occasional maintenance needs are noted, but they do not detract from the overwhelmingly positive experiences shared by guests.
In conclusion, Rixos Turkistan maintains a high standard of luxury and service, living up to its five-star reputation. With its blend of modern comforts, exceptional facilities and outstanding staff, it offers a memorable and highly recommended stay for visitors to the charming city of Turkistan.
The breakfast experience at Rixos Turkistan garners high praise for its delicious, varied and plentiful offerings with guests enjoying a wide selection of fresh, high-quality dishes. The dining experience extends to dinner, where guests admire the tasty and luxurious cuisine, particularly highlighting the KazakhAsia restaurant and its welcoming ambiance.
The hotel's spa and fitness facilities are standout features with guests commending the cleanliness and range of services available, from swimming pools to hammams and massage services. The well-maintained and modern Technogym fitness center also adds to the appeal for those looking to stay active during their stay.
Families find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a dedicated children’s pool. The overall comfort is bolstered by the excellent beds and the family-centric environment that ensures a restful and enjoyable visit for all ages.
The staff at Rixos Turkistan receive widespread acclaim for their polite, friendly and responsive service, enhancing the overall guest experience. Several staff members, including the reception team and the manager, are frequently singled out for their exceptional service and helpfulness.
While the parking facilities receive mixed reviews due to limited space and lack of covered options, the security measures and staff assistance provide some reassurance. Minor issues such as occasional maintenance needs are noted, but they do not detract from the overwhelmingly positive experiences shared by guests.
In conclusion, Rixos Turkistan maintains a high standard of luxury and service, living up to its five-star reputation. With its blend of modern comforts, exceptional facilities and outstanding staff, it offers a memorable and highly recommended stay for visitors to the charming city of Turkistan.
Categories
5 Star
Spa
Luxury
From $152
$
+3
Info
Summary of reviews
Rixos Water World Aktau, located on the picturesque shores of the Caspian Sea, offers a captivating retreat with its stunning sea views and expansive green gardens. This beautiful hotel features a private beach and a range of amenities catering to both adults and children, including a panoramic outdoor heated pool and meticulously maintained facilities. The staff is commended for their attentiveness and friendliness, enhancing the overall guest experience and making the resort a standout choice for travelers seeking relaxation and fun.
The hotel provides a generally positive dining experience, with guests appreciating the delicious and diverse breakfast options, especially the variety of egg dishes and porridge. Despite some guests noting a lack of diversity in the dinner menu and occasional service challenges, the high level of service and extensive entertainment options contribute positively to the overall dining ambiance.
Guestrooms are frequently praised for their cleanliness, spaciousness, and modern, cozy design. Amenities such as blackout curtains and excellent sound insulation contribute to comfort, while the exemplary daily cleaning service ensures a pristine environment. The hotel's commitment to cleanliness extends beyond the rooms, with all areas described as spotlessly clean and well-maintained.
The staff at Rixos Water World Aktau is noted for their exceptional service, with specific praise for managers like Jasmine and Nursaulek, who contribute to memorable stays. Although there are suggestions for improvements in training and service consistency, the overall eagerness and professionalism of the staff enhance the guest experience considerably.
The spa features a spacious hammam and high-quality massages, although some criticisms concern the pool size and functionality of certain amenities. Meanwhile, the pool facilities, including a heated infinity pool with stunning views and ample entertainment options for children, receive significant praise, contributing to a memorable experience for families.
As a family destination, Rixos Water World Aktau excels with its complimentary amusement park and themed entertainment programs, ensuring children and adults alike have a delightful stay. Despite minor areas for improvement, the resort is recognized as one of the best on the Caspian Sea, combining a tranquil seaside location with attentive service and diverse entertainment options.
While the hotel itself strives for a five-star rating, there are instances where guest expectations of a 5-star standard and the actual experience don't align, particularly in terms of food quality and service consistency. Nonetheless, the hotel's all-inclusive program offers a rich selection of beverages and dining options, contributing to a satisfying stay. Overall, Rixos Water World Aktau is lauded for its beautiful environment, family-friendly amenities, and commendable staff, making it a desirable destination for a delightful vacation.
The hotel provides a generally positive dining experience, with guests appreciating the delicious and diverse breakfast options, especially the variety of egg dishes and porridge. Despite some guests noting a lack of diversity in the dinner menu and occasional service challenges, the high level of service and extensive entertainment options contribute positively to the overall dining ambiance.
Guestrooms are frequently praised for their cleanliness, spaciousness, and modern, cozy design. Amenities such as blackout curtains and excellent sound insulation contribute to comfort, while the exemplary daily cleaning service ensures a pristine environment. The hotel's commitment to cleanliness extends beyond the rooms, with all areas described as spotlessly clean and well-maintained.
The staff at Rixos Water World Aktau is noted for their exceptional service, with specific praise for managers like Jasmine and Nursaulek, who contribute to memorable stays. Although there are suggestions for improvements in training and service consistency, the overall eagerness and professionalism of the staff enhance the guest experience considerably.
The spa features a spacious hammam and high-quality massages, although some criticisms concern the pool size and functionality of certain amenities. Meanwhile, the pool facilities, including a heated infinity pool with stunning views and ample entertainment options for children, receive significant praise, contributing to a memorable experience for families.
As a family destination, Rixos Water World Aktau excels with its complimentary amusement park and themed entertainment programs, ensuring children and adults alike have a delightful stay. Despite minor areas for improvement, the resort is recognized as one of the best on the Caspian Sea, combining a tranquil seaside location with attentive service and diverse entertainment options.
While the hotel itself strives for a five-star rating, there are instances where guest expectations of a 5-star standard and the actual experience don't align, particularly in terms of food quality and service consistency. Nonetheless, the hotel's all-inclusive program offers a rich selection of beverages and dining options, contributing to a satisfying stay. Overall, Rixos Water World Aktau is lauded for its beautiful environment, family-friendly amenities, and commendable staff, making it a desirable destination for a delightful vacation.
Categories
5 Star
Spa
Luxury
$
+5
Info
Summary of reviews
Situated in the heart of Astana, the Beijing Palace Soluxe Hotel Astana boasts an excellent location with convenient access to local attractions, shopping centers and government buildings. The hotel’s central positioning and panoramic views from the higher floors significantly enhance the guest experience, making it a favored choice for both tourists and business travelers.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
Categories
5 Star
Spa
Honeymoon
$
+1
Info
Summary of reviews
The Ritz-Carlton, Almaty is a luxury hotel located in a convenient and picturesque location with spectacular views of the city and mountains. Guests enjoy the hotel's impressive breakfast spread, spacious and stylish rooms and top-notch cleaning services. The staff is friendly and professional, resolving issues quickly. The spa offers excellent services despite some minor setbacks. Overall, the hotel is exceptional and amazing with some guests noting it as one of the best hotels in the world. It is held to high international standards, providing a safe and welcoming experience for guests.
Categories
5 Star
Spa
Dog Friendly
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