Hempstead House Hotel & Restaurant is highly regarded for its myriad offerings and exceptional hospitality, set in a beautiful and serene location. This charming old manor house, nestled amidst well-maintained gardens, serves as an excellent backdrop for exploring the local area, including historical Faversham, Maidstone and the nearby Whitstable Beach. Despite Sittingbourne being relatively quiet, the hotel's peaceful atmosphere and convenient accessibility make it a favored choice.
Guests rave about the breakfast experience, praising the variety and quality of the food, from continental options to freshly cooked full English breakfasts. The dining experience extends to dinner at The Lakes restaurant, where the well-executed and beautifully presented meals, along with attentive service, leave a memorable impression. Although some feel the dinner menu could be more diverse and that prices are on the steeper side, the overall dining experience remains commendable.
The rooms at Hempstead House are celebrated for their spaciousness, cleanliness and stylish decor, blending historical charm with modern comforts. Descriptions highlight their pristine condition, attractive furnishings and restful beds, although there are minor mentions of narrow beds and occasional heating issues. The property is notably dog-friendly with facilities and services dedicated to making pets and their owners feel at home.
Cleanliness stands out as a prominent feature across the hotel, from the immaculate rooms to the well-maintained facilities, including the spa. The spa and pool facilities are particularly praised, offering a range of luxurious treatments, a warm indoor pool, a hydro pool and other wellness amenities that contribute to a rejuvenating stay.
The staff receive accolades for their exceptional friendliness and helpfulness, ensuring a welcoming environment and excellent service. This high level of hospitality extends from the reception to dining areas, significantly enhancing the overall experience.
Hempstead House Hotel & Restaurant encapsulates the essence of luxury, providing an opulent atmosphere without pretension, backed by superb facilities and decor that hint at a higher rating than its official three stars. Its historical charm, luxurious offerings and romantic ambiance make it a perfect retreat for special celebrations and intimate getaways. The delightfully dog-friendly policies further seal its appeal, inviting guests to return for another memorable stay.
Nestled in the charming village of Chilham, the Woolpack Inn excels in providing a welcoming and idyllic retreat imbued with historic charm. Guests are drawn to its prime location, offering easy access to Canterbury and opportunities to explore scenic walking areas. The Inn is lauded for its picturesque setting and serves as a convenient base, especially for events such as weddings in the village.
A standout feature of the Woolpack Inn is its exceptional breakfast and dining experience. Reviewers praise the freshly cooked, well-presented breakfast and varied menu, often describing it as fantastic and top-notch. Dinner also garners high marks, with guests enjoying the cozy atmosphere and engaging service that complements the delicious offerings. While a few minor concerns are noted, the culinary experience overall is celebrated as a highlight of the stay.
The Inn’s accommodations offer a blend of historic character with modern comforts, featuring cozy, beautifully decorated rooms with spacious and clean settings. Rooms often include comfortable large beds, with some newly refurbished to enhance appeal. While some critiques mention outdated decor or minor maintenance issues, the inviting atmosphere and attentive staff largely bolster the positive experience.
Cleanliness is typically well-regarded, with many guests appreciating well-maintained and thoughtfully furnished rooms, although isolated comments note occasional lapses. The friendly and professional staff consistently contribute to a positive guest impression, ensuring a warm atmosphere and enhancing the overall experience.
The Woolpack Inn’s historic essence captivates guests, reflecting its character as a former coaching inn situated amid the Kent countryside. The establishment celebrates its storied past while offering modern comfort and great accessibility. The welcoming ambiance extends to the Inn’s dog-friendly policy, which is widely appreciated by pet owners. Inclusive touches such as direct access to garden terraces for dogs reinforce a pet-friendly environment.
In summary, the Woolpack Inn is a hidden gem in a charming historic village, providing a uniquely pleasant stay marked by beautiful surroundings, excellent hospitality, and memorable culinary offerings. Though small areas for improvement are noted, the Inn remains a beloved destination for those seeking tranquility and English charm.
The Best Western Plus Burlington Hotel in Folkestone receives commendable reviews for its location, services and overall experience, making it a favored choice among travelers. Situated by the sea, the hotel offers stunning views of the English Channel and quick access to key attractions like the town center and Folkestone harbour. The hotel’s historic Victorian architecture, complete with stained glass windows, adds a unique charm that guests appreciate. The proximity to the Eurotunnel is particularly valued by travelers crossing the channel, providing a peaceful retreat in a tranquil, residential setting.
Guests consistently praise the cleanliness of the hotel. The rooms are highlighted for their modern bathrooms, immaculate upkeep and comfortable furnishings. With a mix of room sizes, including dog-friendly options, the accommodations cater to diverse needs.
The staff at Best Western Plus Burlington Hotel are a significant contributor to its positive reputation. Described as friendly, helpful and professional, the staff enhance the guest experience with efficient check-in/out processes and exceptional service in the restaurant. Specific individuals, such as bar manager Mark and receptionist Gary, are often singled out for their outstanding hospitality.
Dining at the hotel receives mixed but largely favorable reviews. Breakfast offerings are noted for quality and variety with options catering to different dietary preferences, although some guests suggest improvements in service speed and food temperature. Dinner at the Bay Tree Grill garners high praise for its flavorful dishes and inviting ambiance. However, slow service and occasional menu availability issues are areas for potential enhancement.
The WiFi connection is a point of frustration for some guests with reports of instability and poor reception, particularly in certain parts of the hotel. Conversely, other guests have found it to be adequate for their needs.
When it comes to comfort, the beds receive mixed feedback. While many guests find them very comfortable, others find them too firm. Personal preferences for mattress firmness seem to play a role in these varied opinions.
Business travelers find the hotel accommodating with business-ready facilities, including a well-maintained business center and comfortable workspaces in rooms. However, some logistical challenges, like parking and additional fees, have been noted.
In terms of accessibility, the hotel offers several features making movement easy for guests with disabilities, including accessible rooms and facilities. Nonetheless, improvements in disabled parking have been suggested.
Overall, the Best Western Plus Burlington Hotel provides a welcoming stay with excellent service, comfortable accommodations and a prime location. The historical charm combined with modern amenities makes it a popular choice for both leisure and business travelers who appreciate quality, convenience and friendliness.
Brandshatch Place Hotel & Spa is a charming hotel with a great location near the Brands Hatch circuit, offering pleasant countryside views and beautiful gardens. Guests rave about the incredible breakfast and exceptional staff, who make the stay truly special. The dining experience is a mix of good and bad, but the food overall is nice and delicious. The rooms are generally comfortable and well-maintained, although some may be outdated. The spa receives rave reviews from guests with fabulous treatments and excellent facilities. The pool and gym are also great amenities, although some guests wished for an outside pool. The beds are hit or miss with some guests finding them comfortable and others finding them springy and uncomfortable. Overall, guests enjoy their stay at Brandshatch Place Hotel & Spa, thanks to the exceptional staff and great amenities.
The Judds Folly Hotel, Sure Hotel Collection by Best Western, is widely praised for its exemplary location, nestled in a serene and picturesque rural setting amidst the beautiful Kentish countryside. Guests appreciate the tranquil and attractive surroundings with easy proximity to Faversham and key roads, making it a convenient base for both leisure and work travelers.
The breakfast experience at the hotel receives high commendations for its quality, variety and presentation. Many guests describe it as one of the best hotel breakfasts they've had with a wide range of options including dietary-friendly choices. The dinner experience is also positively reviewed with most guests enjoying the quality, taste and value of the meals, despite occasional criticisms.
Rooms at the hotel vary in style, receiving praise for their spaciousness, cleanliness and comfort. Some issues were noted with maintenance and older decor in certain rooms, but many found the accommodations to be of high standard overall. Cleanliness across the hotel is generally well-regarded, though some guests mentioned areas needing more attention.
The staff at The Judds Folly Hotel is consistently highlighted for their friendliness, attentiveness and helpfulness. Guests feel welcomed and well-cared for, noting the excellent service across various hotel departments.
The free WiFi offered at the hotel is generally good with effective reception praised. However, some guests reported connectivity issues in certain rooms. Parking is convenient with ample space and easy access, although motorcycle parking and front car park availability could be limiting at times.
Families find the hotel accommodating with spacious rooms and a welcoming atmosphere for children and pets. The beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep, while others noted issues with comfort and noise.
Overall, The Judds Folly Hotel offers a solid three-star experience with a no-frills approach, providing good value for money. Accessibility features cater well to guests with disabilities, though some areas may pose challenges.
The Carlton Hotel offers a charming and budget-friendly accommodation experience right by the seafront in Folkestone, making it an excellent choice for travelers seeking to enjoy stunning coastal views and easy access to local attractions. This Victorian-style hotel blends historical allure with necessary amenities, maintaining a quaint charm through its architecture and interior décor. While it might not offer the luxury of higher-end establishments, guests appreciate the clean accommodations and the hotel’s historical charm.
The hotel's prime location is one of its standout features, providing breathtaking views of the English Channel and convenient access to Folkestone's shops, restaurants, and attractions such as the Leas Cliff Hall and theatre. Its proximity to the Channel Tunnel and ferry services also makes it an advantageous stop for travelers on the move, complemented by free on-site parking that simplifies exploration of the surrounding area.
Guests commend the hotel's friendly and polite staff, highlighting their professionalism and willingness to go above and beyond to ensure a pleasant stay. The welcoming nature of the hotel team often leaves a lasting positive impression on visitors.
Comfortable and clean rooms, particularly those boasting spacious layouts and sea views, enhance guest experiences. Though some rooms could benefit from refurbishments to address outdated decor and comfort discrepancies, the accommodations generally offer good value for a short stay. The family-friendly rooms cater adequately to visitors traveling with children, further supported by the helpful and accommodating staff.
Breakfast at The Carlton Hotel receives mixed reactions, though many find the continental offerings to be a suitable and cost-effective way to start the day. While some guests desire more variety, the breakfast service is lauded for its value and the friendly staff who provide it.
Consistently praised are the hotel’s parking facilities, which provide a convenient and complimentary perk for guests, further enhancing the venue’s appeal to budget-conscious travelers. The hotel offers good accessibility overall, though some structural challenges may require consideration for guests with heightened accessibility needs.
While some aspects, such as wifi connectivity and the consistency of bed comfort, invite critique, The Carlton Hotel remains a good option for those prioritizing location and affordability, particularly for brief stays or as a stopover for travelers en route to other destinations. The hotel’s historical character and pleasant service create a welcoming atmosphere that many find appealing, offering both a practical and scenic stay.
The New Flying Horse, located in the charming village of Wye, offers guests a delightful experience with its superb location and attractive setting. It's an ideal choice for those exploring the English countryside or seeking convenient travel connections, thanks to its nearness to Canterbury, the North Downs Way, Kent Downs, and Dover. The inn provides a picturesque ambiance, complemented by a welcoming garden and friendly staff, making it a fantastic spot for a romantic getaway or leisurely regional exploration.
Guests consistently praise the inn for its exceptional breakfast and dinner experiences. The breakfast menu is varied and expertly prepared, often using locally sourced ingredients and served in a cozy environment. Likewise, the dinner offerings are diverse and imaginative, with produce sourced directly from the inn's garden, enhancing the dining experience with fresh, flavorful dishes.
Accommodations at the inn are marked by clean, comfortable rooms that maintain a charming yet modern style. The beds stand out for their exceptional comfort, contributing to a restful night's sleep, and the pet-friendly policy further enhances the inn's appeal for travelers with pets. While rooms in the stable block are noted as compact, they remain well-equipped and functional.
The staff's exceptional friendliness and attentiveness are key highlights, with guests noting their efficiency and dedication in enhancing every aspect of the stay. Although the in-room Wi-Fi can be inconsistent, the strong connection in communal areas allows guests to stay connected while enjoying the traditional charm of the inn's environment.
The historical architecture of the inn enriches its authentic English charm, providing a cozy and inviting stay for all guests. The dog-friendly approach further distinguishes the inn, as both human and canine guests receive a warm welcome and special attention.
In summary, the New Flying Horse offers a splendid blend of traditional charm, modern comfort, and exceptional hospitality, making it a memorable choice for travelers seeking to immerse themselves in the beauty of the English countryside.
With its period charm, regal surroundings, warming log fires, award winning cuisine and some of the best spa and leisure facilities in England, this hotel is a highly esteemed Country House with a quality of service that is hard to equal.
Summary of reviews
Eastwell Manor, Champneys Hotel & Spa is a stunning location with great character and friendly staff, perfect for a tranquil break and a nature-filled escape. While some guests had a negative experience with dining and room conditions, it seems that many enjoyed the food and service. The hotel could benefit from a consistent and thorough cleaning regimen to ensure a high standard of cleanliness for guests. The staff were generally professional, helpful and polite with special mentions for some individuals. The spa and swimming facilities had mixed reviews, but the outdoor pool was a great place to relax on a hot day. The hotel exudes luxury and provides the perfect indulgent getaway, making it a dream destination for romantic getaways and special celebrations.
Broome Park Hotel is a beautiful and historic property located in a serene countryside setting, offering stunning views and a tranquil atmosphere. The hotel is conveniently located for visiting nearby attractions and is a perfect couple hideaway and getaway. The breakfast is highly recommended with a range of freshly cooked options available to order. The dinner offerings are also great, although some guests found the menu to be a bit limited. The rooms offer a mix of experiences with some guests praising the spacious and well-appointed chalet and lodge accommodations, while others highlighted the grandeur of the Manor House bedrooms. The staff at Broome Park Hotel are truly wonderful with many guests highlighting their helpfulness and friendliness. The hotel is a great place for families looking for a comfortable stay with plenty of activities available and accommodating staff. The golf course is expansive and a golfer's paradise. The beds are comfortable and provide a restful stay. The hotel is a stunning and historic property with a sense of ancient history that can be felt throughout the grounds. Overall, guests were pleased with their stay at Broome Park Hotel and found it to be an affordable and lovely place to stay despite some minor imperfections.
The Dog & Bear Hotel in Lenham is widely praised for its idyllic and convenient location, nestled in the heart of this medieval village. Guests appreciate its picturesque setting on the central square, providing both a tranquil retreat and easy accessibility for various travel needs, including proximity to the M20 motorway, the Eurotunnel and train routes to London. The hotel's central location is also ideal for exploring the Kent countryside and visiting local attractions like Leeds Castle. Ample parking and proximity to village amenities like cafes and shops only enhance its appeal, particularly during festive seasons.
The breakfast experience at The Dog & Bear Hotel receives high praise for its variety and quality. Guests commend the extensive selection, including hearty traditional English breakfasts and options catering to special dietary needs, all served in a pleasant atmosphere. Similarly, dinner at the hotel's restaurant is lauded for its excellent quality and well-prepared dishes with guests often highlighting specific meals like fish and chips and fish pie. The cozy atmosphere and good service further elevate the dining experiences, making them standout features of the hotel.
Rooms at the hotel are well-received for their spaciousness, cleanliness and comfort. Guests appreciate the blend of modern amenities with the hotel's historic charm, finding the accommodations both clean and cozy. Deluxe family rooms are particularly noted for being roomy and pet-friendly. Despite occasional remarks about dated fixtures, the overall sentiment is positive, pointing to The Dog & Bear Hotel as a comfortable and inviting place to stay.
Cleanliness is a consistent strength with most guests describing the hotel as very clean and well-maintained. While some reviews point out specific areas needing improvement, the general consensus praises the hotel's high standard of hygiene, from the rooms to the dining areas.
The staff at The Dog & Bear Hotel receive high marks for their friendliness, helpfulness and professionalism. Guests frequently mention feeling well-received and attended to, contributing significantly to their overall positive experience.
Parking at the hotel is another notable benefit with guests appreciating the ample, free and secure parking options available on-site. The availability and ease of parking are seen as a major convenience.
Family-friendly accommodations are highly praised with spacious deluxe family rooms and a welcoming environment for children highlighted as key features. Many guests express a desire to return, emphasizing the positive family-friendly atmosphere.
While the comfort and quality of beds receive generally positive feedback, there are some mixed reviews regarding firmness and specific issues with mattresses and pillows. Nonetheless, the majority find the beds to be comfortable and conducive to a restful stay.
The hotel presents a mixed experience for business travelers. While its central location and quick check-in process are appreciated, some aspects like housekeeping standards and certain meal options received criticism, indicating areas for improvement.
Accessibility for people with disabilities receives positive remarks for manageable and comfortable facilities, despite some noted concerns with the shower design and water pressure. The overall consensus is that the hotel remains accessible, though some limitations exist.
The historic charm of the property, dating back to around 1604, is a major draw for visitors. The hotel's period character, beautiful architecture and cozy yet traditional atmosphere transport guests to a bygone era, enriching their overall experience.
In summary, The Dog & Bear Hotel is celebrated for its charming location, excellent food, clean and comfortable rooms, exceptional staff and convenient parking, making it a standout choice for travelers seeking a picturesque and welcoming stay.
Rowhill Grange Hotel & Utopia Spa is a lovely secluded hotel with stunning natural views that guests truly love. The breakfast experience receives mixed reviews with some describing it as very nice while others criticize the lack of a buffet and high prices. The dinner experience is a mixed bag with some guests finding the food to be excellent while others feel it is overpriced with limited menu options. The hotel offers comfortable rooms, although some require updating and decoration with issues such as hot temperatures and cleanliness mixed. The staff receives high praise from guests for their exceptional customer service, friendliness and helpfulness. The spa facilities are excellent, although there is an extra charge and the pool is heated and next level with some complaints about the extra cost. The beds and pillows are described as very comfy and super comfortable, adding to the overall blissful experience.
The Royal Hotel in Deal is a fantastic option for those looking for a hotel with an exceptional location right on the beachfront, offering breathtaking views of the English Channel. The rooms are spacious and comfortable with some offering lovely sea views. The hotel is situated in the heart of Deal, close to the railway station and all local amenities. Guests can enjoy a delicious breakfast while overlooking the sea or dine in the hotel's restaurant where the food is lovely and the staff are nice. The restaurant receives glowing reviews for their evening meals with guests praising the quality of the food and the wide-ranging menu options. The staff are exceptional, providing friendly and helpful service throughout the hotel. The hotel is pet-friendly and welcomes dogs, making it a great choice for those with furry friends. The hotel captures the heart of history with its charming and atmospheric ambiance, showcasing its beautiful period features. Overall, the Royal Hotel is a wonderful location with extremely friendly staff and a commitment to cleanliness, making for a truly enjoyable stay.
ABode Canterbury is a highly recommended hotel with a great location and excellent staff. Guests appreciate the convenience of being in the heart of Canterbury and loved being able to explore the city by foot. The hotel is surrounded by shops, bars and restaurants, making it an ideal spot to immerse oneself in the city's culture. Rooms are generally described as lovely and cozy with comfortable beds and spacious bathrooms. While there were some criticisms regarding the breakfast and dinner service, guests generally found the food to be delicious and memorable. The staff received overwhelming positive reviews with many guests highlighting specific individuals. The hotel is accessible and the staff is accommodating towards guests with disabilities. The only downside mentioned is the cost of drinks at the bar, which some guests found to be expensive. Despite minor issues, ABode Canterbury is highly recommended for anyone looking for a great hotel experience in Canterbury.
Holiday Inn Sittingbourne by IHG, enjoys widespread acclaim for its strategic and convenient location, highly praised for ease of access to the town center, train station and local event venues. Guests appreciate the hotel's proximity to key amenities and the quiet, modern setting enhanced by helpful staff. The availability of parking contributes to a stress-free arrival and departure.
The breakfast experience is largely positive with a rich buffet selection that includes both cooked and continental options. The fresh and satisfying breakfast is often deemed excellent in quality, complemented by friendly and attentive service, even amidst occasional shortages. The dining experience extends to dinner, where guests commend the well-cooked meals, homemade desserts and homely ambiance of the restaurant. The quality of the food and efficient room service make it a recommended dining option despite minor inconsistencies.
Guest rooms receive mixed reviews with spaciousness and cleanliness often highlighted positively. The rooms are described as comfortable, modern and well-maintained, featuring large, comfortable beds. However, some guests note the need for updates due to occasional issues like rust, damp smells and insufficient soundproofing. Despite these remarks, the cleanliness of communal areas and corridors garners frequent praise.
The hotel staff consistently earn high marks for their friendliness, helpfulness and efficiency. Guests laud the politeness and professionalism of the reception staff and other team members, contributing to a warm and hospitable atmosphere.
Free WiFi is generally reliable in communal areas with good speeds, although some room-specific connectivity issues are noted. Families find the hotel conducive to their needs with family-friendly facilities, spacious rooms, free meals for kids and a welcoming atmosphere for younger guests.
The hotel's beds are a notable highlight with many guests commenting on their comfort and largeness, although some inconsistencies in bed arrangements are mentioned. While the hotel is recognized for offering a comfortable stay with excellent staff and good facilities, some guests feel it falls short of its four-star rating, particularly in terms of room cleanliness and minor cosmetic maintenance.
For business travelers, the hotel scores high on convenience thanks to its great location, quick check-in process and adequate meeting rooms. The business center receives favorable feedback, although guests suggest better promotion as a business-friendly establishment. Overall, despite some isolated criticisms, the hotel offers good value for money, especially with advance bookings.