This hotel is located in the city center and offers a range of accessibility features including a lift, stair-free path to entrance, well-lit path to entrance, and wheelchair accessible business centre, gym, lounge, parking, path to lift, and registration desk. It also has rooms specifically designed for disabled guests with features like accessible toilets and bathrooms.
Located near the Ashford International Train Station, this hotel provides wheelchair access, including a Queen Room - Mobility Access option. It offers a fitness center and a restaurant.
This hotel offers accessible rooms and features such as ramp access to the hotel bar lounge and restaurant. It also has designated accessible parking spaces with posted signs and flat terrain between parking and the entrance.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms Please specify: All Floors Accessible Via Elevators.
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?No Please specify: All Bathrooms Have A Shower Over The Bath, Accessible Rooms Have Lower Bath Sides and Sinks, As Well As Step and Stool To Get Into The Bath/Shower and Support Rails.
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Accessible Rooms Only.
Are wheelchairs offered to guests who do not come with their own?Νο
This hotel is noted as being wheelchair accessible and has facilities such as onsite catering and a restaurant that are wheelchair accessible. It is located near the Eurotunnel terminal and Dover Ferry Port.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Express Folkestone Channel Tunnel offers a highly accessible experience for guests with disabilities. The hotel is fully accessible with easy-to-use elevators and adaptable facilities designed for disabled users. Guests noted the accessible rooms as some of the best equipped, complete with relevant disability facilities. The cafe area is accommodating, even allowing dogs to dine with their owners. The location of the hotel is praised for its good accessibility, being well-situated for easy access from highways and main routes.
However, there are a few areas that could use improvement. Notably, the availability of disabled parking is limited and there were occasional issues with the lift service, which could be problematic for guests on higher floors. Despite these occasional setbacks, the overall accessibility of the hotel is positively reviewed, making it a commendable option for disabled travelers. Show more
The hotel offers accessible rooms on the ground floor with easy access to amenities and parking. These rooms feature wider doorways, handrails, and low-level facilities, ensuring a comfortable stay for guests with disabilities.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Maidstone-Sevenoaks, an IHG Hotel, garners mixed reviews regarding its accessibility for guests with disabilities. On the positive side, guests appreciate that the hotel is generally easy to access and convenient, especially for those traveling by car. The establishment features wheelchair-accessible rooms and a central parking area that facilitates easy movement. Additionally, the gym and other facilities are noted to be accessible with correctly reserved functional spaces.
Reception is described as airy and welcoming for wheelchair users. Positive feedback also highlights that the hotel is situated well for accessibility and there is a lift available for access to top rooms.
However, some challenges are noted. Certain guests had difficulty with outdated and faulty accessible rooms. A significant drawback mentioned is the absence of a lift to access some areas, which led to the inconvenience of walking several flights of stairs. There is also no ramp at the entrance, making access difficult for wheelchair users. These aspects could hinder the overall experience for guests relying on full accessibility. Show more
This hotel offers accessible rooms with features like grab bars, tall toilets, handheld showers, and handrails. It has ramp access to the hotel bar lounge, leisure facilities, and restaurant.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Dover by IHG offers practical and functional accommodations, particularly for guests with disabilities. The hotel ensures easy accessibility, with rooms available that require no stair navigation, making it suitable for those with mobility challenges. Guests have noted that the hotel includes facilities that are well adapted for individuals with disabilities, especially highlighting the availability of wheelchair accessible bathrooms. While the design leans more towards practicality than luxury, the accessible rooms have been described as good and ideal for purposes like ferry stop-overs and business travel. Although there may occasionally be a lack of specific wheelchair-accessible rooms, the staff is known to be accommodating and eager to find suitable options for guests. Overall, Holiday Inn Dover ensures a convenient stay for travelers needing accessible features, despite some areas like bathroom design having room for modern updates. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryCanterbury Cathedral Lodge offers a mixed experience in terms of accessibility for guests with disabilities. The hotel is praised for its accessible rooms, which are equipped for disabled access and the easy reach of key locations such as the cathedral grounds and city center. Accessibility is enhanced by free parking availability and proximity to the Canterbury West station, making it convenient to navigate both on foot and by car. Guests highlighted the special access to the cathedral grounds and overall accessible-friendly accommodation as notable positives.
However, several issues were noted, particularly concerning the absence of elevators in certain buildings and the challenge of carrying luggage up multiple flights of stairs. Some rooms, described as accessible, were found disappointing by guests due to limited facilities, such as the placement of bathtubs that did not allow for standing showers. Stairs were also mentioned as difficult for those with physical difficulties, lacking clarity in their layout. Despite these drawbacks, the staff were recognized for their helpfulness and the overall location of the lodge was appreciated for being close to major attractions and easily navigable. Show more
Summary of reviews related to the 'Accessible' categoryHever Castle Luxury Bed and Breakfast is noted for its high level of accessibility for guests with disabilities. The staff and facilities are well-equipped to assist those with mobility issues. The castle features comfortable, wheelchair-friendly accommodations and accessible paths and routes. Guests have appreciated the accessible ground-floor rooms, particularly in the Astor Wing, which were highlighted for their suitability for individuals with mobility challenges.
Parking is straightforward to find, which makes the overall accessibility easier. Despite some minor concerns about uneven paths and dark walkways between the accommodation and the grounds at certain times of the year, the castle's grounds are generally considered fully accessible. The management could consider additional seating options to enhance comfort further. While moving around without a car might be challenging, overall, the establishment provides good access for disabled guests, especially noted for accessibility in key areas. Show more
Accessible Country HouseSummary of reviews related to the 'Accessible' categoryLeeds Castle Stable Courtyard Bed and Breakfast generally receives positive comments regarding its accessibility, particularly within the grounds and gardens, which are accessible throughout guests' stays. The staff is frequently praised for being friendly, helpful and endowed with youthful exuberance, contributing positively to guests' experiences.
However, some aspects of accessibility could be improved. While the courtyard itself is fully accessible and the hotel has lift facilities, access to certain rooms presents challenges. Some guests with reduced mobility were placed in first-floor rooms despite requesting ground-floor accommodations. The lack of an elevator in certain parts of the premises and narrow stairs further complicate access for those with mobility issues.
Several reviews mention that while some rooms and wet rooms are spacious, their accessibility could be better planned out. Issues such as the need for more accessible showers and clearer entrance directions, especially at night, have been highlighted. Additionally, the absence of shuttles or dedicated transport can affect convenience.
In conclusion, while the hotel offers good accessibility within certain areas and commendable service from staff, it faces challenges that might not suit all guests, particularly those with specific mobility requirements. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Inn On The Lake has received mixed reviews regarding its accessibility for guests with disabilities. Many guests appreciated the hotel's overall accessibility, noting features such as wheelchair-accessible rooms, lifts to all floors and spacious rooms, including bathrooms equipped with handles and grab rails. The hotel also provided easy access to major roads and motorways, making it convenient for travel.
However, there were some drawbacks mentioned. Guests highlighted the occasional malfunctioning of lifts, which significantly impacted those with mobility issues. Certain rooms lacked handrails and walk-in showers, which could be a potential inconvenience for guests with mobility difficulties. While some reviewers found the hotel's setting very accessible, others faced challenges, such as steep slopes and difficult-to-find routes due to poor signage and inadequate satnav directions.
Additionally, the hotel staff received positive mentions for being helpful and accommodating, although there were isolated comments about the staff needing upgrades. On the whole, the hotel offers good accessibility, but there are areas that could benefit from improvements to better cater to guests with special needs. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryOrida Maidstone's accessibility features received largely positive feedback from guests with disabilities. The hotel's location is noted for being clean, presentable and easy to reach with adequate parking facilities adding to the overall convenience. Guests appreciated the spacious and comfortable accessible rooms, which often featured accessible bathrooms and wet rooms. The hotel offers wheelchair accessibility, step-free access and rooms on the ground floor, which were both quiet and practical for guests with mobility issues.
The staff routinely received praise for their helpfulness and accommodating nature. Accessibility to various facilities and floor layouts within the hotel is generally seen as friendly and supportive. Features like accessible toilets and showers, as well as connecting rooms, were highlighted as beneficial.
However, some areas require improvement. There were mentions of a lack of lift or escalator access to upper floors, leading to difficulties for some guests. Furthermore, issues like outdated facilities, an irregularly functioning toilet roll holder and the absence of AC and elevator for upstairs rooms were pointed out.
Despite these minor drawbacks, many found the hotel’s accessibility satisfactory and noted good value for the money. The accessible parking, easy access areas and supportive staff make Orida Maidstone a commendable choice for travelers with disabilities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categorySpring River Ebbsfleet by Marston's Inns offers commendable accessibility features, making it an excellent choice for guests with disabilities. The hotel provides wheelchair-accessible rooms on the ground floor and specialized facilities like accessible shower seats and disabled bathrooms. There's no additional charge for wheelchair users and the hotel's design includes ramps and elevators, ensuring easy navigation throughout the premises. Guests appreciated the accessible rooms' comfort and the overall ease of access.
The location is conveniently close to Ebbsfleet International Station, adding to its appeal for those traveling by train. For those arriving by car, the hotel's proximity to major routes and landmarks like Brands Hatch makes it an accessible spot, though some guests noted the necessity of a car due to the surrounding traffic construction and remote aspects.
While the hotel is easy to find with a Sat Nav and provides facilities like bike storage, some challenges were reported regarding signage and Wi-Fi access. Despite these minor setbacks, the emphasis on accessibility and the proximity to key locations make Spring River Ebbsfleet a practical and considerate choice for guests with mobility issues. Show more