Belon Land stands out as a highly recommended accommodation due to its exceptional location, friendly staff, cleanliness, comfortable rooms and delightful breakfast offerings. Situated on the right bank of Astana, the hotel benefits from its proximity to essential transport links and amenities, making it an ideal choice for families and travelers seeking convenience and tranquility.
The breakfast experience at Belon Land is frequently praised for its variety and quality. Guests enjoy a range of fresh and healthy options, from simple yet delicious scrambled eggs and porridge to substantial sandwiches, yogurt and juices. The ability to cater to early risers and personalized meal arrangements further enhances the guests' morning routine.
The rooms at Belon Land are noted for their cleanliness, comfort and spaciousness. Guests appreciate the range of amenities provided, such as tea facilities, an electric kettle and bathrobes. The rooms offer a quiet and secure environment, contributing to a homely and cozy ambiance. While there are mentions of minor issues like dated furniture in some rooms, the overall impression is positive due to the attentive and responsive staff.
Cleanliness is a hallmark of Belon Land with spotless facilities and tidy linens frequently highlighted by guests. The dedicated staff, including Svetlana and Zhannat Serikovich, are commended for their client-focused service, ensuring a comfortable and inviting atmosphere throughout the hotel.
The staff at Belon Land significantly enhance the guest experience with their warmth, professionalism and attentiveness. Whether it's the receptionists offering a friendly welcome or the administrators addressing issues promptly, the hotel's personnel consistently receive high praise. Thoughtful gestures, such as accommodating early breakfast requests, further exemplify the staff's commitment to guest satisfaction.
The beds in Belon Land are another strong point with many guests complimenting their comfort and cleanliness. The well-maintained beds and linens contribute to a restful sleep experience, ensuring visitors leave feeling refreshed.
Overall, Belon Land impresses with its welcoming environment, attentive staff, clean and comfortable rooms and satisfying breakfast options, making it a delightful choice for travelers visiting Astana.
Absolute Hotel in Astana offers a comfortable and well-connected stay, praised primarily for its excellent location, cleanliness, comfort, and outstanding hospitality. Nestled in a quiet area, the hotel provides easy access to city attractions via nearby public transportation and is conveniently close to the old train station and main highways. The location, paired with accessible and affordable taxi services, makes the hotel a favored choice for both business travelers and tourists.
The breakfast experience at Absolute Hotel is highlighted by a diverse selection of hot and tasty options, including delightful homemade cuisine and desserts. Despite occasional issues with variety and service management, most guests find the breakfast satisfactory and a good start to their day. Rooms at the hotel are appreciated for their brightness, spaciousness, and cleanliness, offering a cozy environment with comfortable beds that ensure a restful stay. While there are minor concerns with irregular temperatures and occasional lack of amenities, the hotel is generally recognized for its cleanliness and welcoming atmosphere.
The staff at Absolute Hotel are commended for their attentiveness, efficiency, and proficiency in English, contributing significantly to a positive guest experience. The reception staff, in particular, are noted for their warmth and willingness to assist, enhancing the overall hospitality of the hotel. While the Wi-Fi service is inconsistent in some areas, notably in the rooms, the common spaces provide a more reliable connection, and the staff's efforts to address such issues are appreciated.
Additional amenities such as a well-maintained pool and gym are favorable aspects of the hotel, despite the pool's colder temperature and minor maintenance concerns. The hotel provides an inviting and cozy environment, ideal for guests seeking comfort, cleanliness, and a peaceful retreat in Astana.
The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Ramada by Wyndham Astana is a highly recommended hotel with a great location in the heart of the city. Guests appreciate the historical center and the quiet location despite being in the center. The hotel is surrounded by nice areas and a picturesque waterfront, making it the best location in the city according to some guests. The rooms are spacious, well-designed and exceptionally clean with comfortable beds and lovely bathrooms. The staff is courteous, helpful and client-oriented, making guests feel right at home. The gym and pool are well-equipped and perfect for maintaining health and wellness routines while traveling. The hotel's restaurant offers delicious and beautiful food with the steaks being a particular highlight. The only downside mentioned was poor ventilation. The breakfast receives mixed reviews, but the majority agree that it is delicious and varied. The hotel offers free parking and the presence of the parking lot is appreciated by guests. Overall, Ramada by Wyndham Astana is a cozy, clean and comfortable hotel with good facilities and services, making it a solid four-star option in Astana.
The hotel 'Акку' in Astana is frequently commended for its prime location, which offers picturesque waterfront views and convenient access to central attractions, parks, transportation links and a host of nearby amenities. Guests appreciate the serene yet accessible environment, making it an ideal base for exploring the city.
Rooms at 'Акку' are highlighted for being clean, bright and spacious, often described as offering excellent value for money. They come well-equipped with essential amenities like a kettle, cups and a mini fridge and the semi-suite rooms are especially noted for their generous space and dual bathrooms. The overall cleanliness of the hotel is a standout feature, consistently receiving positive remarks and contributing to a warm and welcoming atmosphere.
The staff at 'Акку' are generally seen as polite, friendly and helpful with particular shout-outs to reception and restaurant employees like Anastasia. Although there are occasional comments about unfriendly encounters, the prevailing impression is one of commendable hospitality that enhances the guest experience.
Beds at the hotel are lauded for their comfort, providing guests with a supportive and pleasant sleeping experience despite a few isolated issues. Lastly, the breakfast situation presents a mixed picture: while the quality of the food and the fruit selection receive praise, there are some criticisms regarding its modest offerings and the additional costs for certain items.
In summary, 'Акку' offers a compelling stay with its prime location, spacious and clean rooms, friendly staff and comfortable beds. While improvements could be made in the breakfast service, the overall experience remains highly positive for most guests.
Hotel Duman enjoys a prime city-center location, earning widespread praise for its proximity to key attractions, public transportation and vibrant dining and shopping options, making it a top choice for both business and leisure travelers. Guests often laud the hotel's spacious and comfortable rooms, noting the beautiful city views and soundproof interiors which contribute to a relaxing stay.
The breakfast offerings at Hotel Duman receive generally positive feedback. Guests appreciate the hearty and varied buffet, the option for room delivery and the attentive breakfast staff. Although there are areas for improvement, such as the need for more variety and better food warmers, the overall breakfast experience is satisfying.
Dining at the hotel is a mixed experience with many guests enjoying delicious and filling meals and the polite service at the lobby bar. However, there are occasional complaints about service delays and food mix-ups, indicating room for improvement in restaurant efficiency.
When it comes to cleanliness, the feedback is somewhat mixed but leans towards the positive. Many guests find the rooms to be clean and comfortable with daily housekeeping maintaining standards. Nevertheless, some inconsistencies in room cleanliness and maintenance issues, such as worn-out furniture and smell, have been noted.
The hotel's staff often receive high marks for their friendliness, attentiveness and efficiency. Although there are occasional critiques regarding unresponsive service or miscommunication, the overall sentiment is that the staff are accommodating and willing to assist.
Wi-Fi service at Hotel Duman is generally reliable with many guests noting strong in-room connectivity. However, some reports of weak or slow internet indicate inconsistencies in service quality.
Hotel Duman’s spa facilities are well-received with numerous guests enjoying the sauna, hammam and pool. Despite some noted maintenance issues like the need for more thorough clean-ups, the spa remains a popular feature.
The gym is praised for its good equipment and accessibility, though some guests mention occasional closures and the lack of amenities like towels.
The hotel's swimming pool is a favorite among guests, particularly families, who appreciate its size and clean water. However, overcrowding and inconsistent water temperatures are occasional issues and the pool being part of a public sports center sometimes affects the experience.
Hotel Duman is particularly recommended for families, thanks to its child-friendly amenities such as a children's oceanarium, water park and nearby recreational parks. The environment caters well to young guests, ensuring a memorable stay for families.
The comfort of the beds at Hotel Duman is frequently highlighted with many guests praising the spacious and cozy sleep experience. However, there are sporadic complaints about bed quality, pointing to occasional wobbly or sagging mattresses.
Overall, Hotel Duman offers an appealing stay with its excellent location, hospitable staff and family-friendly amenities, despite some areas needing attention regarding maintenance and service consistency.
Aisha Bibi Hotel & Spa receives consistently positive feedback across multiple categories from its guests, significantly enhancing its reputation as a top-tier hospitality destination. The hotel's favorable location in a peaceful residential area, yet close to the city center, provides guests with a tranquil retreat without forgoing convenience. This ideal setting, along with easy access and on-site parking, is particularly appreciated by those traveling by car. The elite and cozy atmosphere, coupled with nearby dining options, adds to the overall charm.
The breakfast at Aisha Bibi Hotel & Spa is a standout feature, garnering high praise for its diversity and deliciousness. Guests enjoy a luxurious and hearty start to their day, highlighted by the excellent buffet with varying hot dishes and salads. The terrace setting for breakfast further enhances the experience. Despite minor criticisms, the broad and tasty selection of breakfast options ensures satisfaction.
Dinner at the hotel also receives commendable reviews. The restaurant is noted for its well-prepared national cuisine, generous portions and scenic top-floor location offering great views. The affordability and quality of dinners, along with swift room service, make dining at the hotel a pleasant experience.
The rooms are another strong point, lauded for their cleanliness, spaciousness and modern amenities, including private kitchens and large refrigerators. Daily meticulous housekeeping, comfortable furnishings and immediate room readiness contribute to a seamless stay. The friendly, attentive staff add an extra layer of comfort, ensuring guests feel welcome and well-cared for.
Cleanliness throughout the hotel is impeccable with spotless rooms and fresh linens consistently maintained by the proficient housekeeping staff. The staff's exceptional service and courteous demeanor, especially the reception team, enhance the overall guest experience.
Free WiFi at the hotel is generally reliable, allowing guests to stay connected easily. Although some encountered occasional slow connections, the positive aspects of the accommodations largely mitigate these issues.
The hotel’s spa is frequently highlighted as a significant attraction. Guests relish the excellent facilities, including a warm, saltwater pool, hammam, sauna and steam rooms. Despite being closed on Mondays and occasional maintenance disruptions, the spa's relaxing atmosphere is a major draw.
The pool facilities receive high marks for their cleanliness, warmth and tranquil environment, especially when enjoyed early in the morning. Though occasional slipperiness and brief closures for renovation are noted, these minor concerns do not detract from the overall positive impact of the pool and spa amenities.
Finally, the beds at Aisha Bibi Hotel & Spa are widely praised for their comfort, contributing to restful nights. With a range of mattress options and blackout curtains enhancing the sleep experience, guests generally report a pleasant and comfortable rest.
In summary, Aisha Bibi Hotel & Spa excels in providing a peaceful, clean and comfortable environment with excellent dining, outstanding spa facilities and exceptional service, making it a highly recommended destination for travelers.
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.