7,258,491 hotelsin 60 categories
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4 Star
Summary of reviews related to the '4 Star' category
Summarized by AI
IceHotel is a four-star hotel with great facilities and services. Most guests were pleased with their stay with many describing it as good or very good. Some guests thought the price was a bit high, but overall they were satisfied with the experience. The hotel room cleanliness could have been better according to a few guests, but it wasn't too bad. It's worth noting that some amenities like the TV were only in Swedish, which may be an issue for non-Swedish speaking guests. There were some minor complaints about noise and lack of amenities like a fridge or power outlets near the bed. However, these issues didn't stop most guests from enjoying their stay. All in all, while there is room for improvement, IceHotel is a fantastic choice for those who want to experience unique accommodation in Sweden.
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+5
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Summary of reviews
Summarized by AI
Scandic Kiruna enjoys an enviable location in the heart of the newly developed city center, making it a strategic spot for both tourists and business travelers. The hotel is highly accessible with a bus stop right outside, connecting guests to the airport, train station and local attractions. Proximity to key sites like Abisko National Park, the Ice Hotel and the Sami museum in Jukkasjärvi adds to its appeal. Despite some ongoing construction in the surrounding area, guests find the convenience and amenities of the location to be highly favorable. Excellent views from the sky bar and easy access to shops, restaurants and the town hall further enhance the hotel's desirability.
The breakfast experience at Scandic Kiruna is predominantly praised for its quality, variety and inclusivity, offering vegetarian, vegan and gluten-free options. Guests commend the freshness of the food and the well-organized, spacious breakfast area. However, the 9 am schedule has been noted as inconvenient by some and occasional crowding and limited hot food options have been mentioned. Nonetheless, the breakfast is generally considered superb, providing a great start to the day.
The dinner experience receives mixed reviews. Positive feedback highlights the cozy ambiance, good food quality and the affordability and variety of the dinner buffet, including gluten-free options. The sky bar restaurant is also appreciated for its atmosphere and service. On the downside, the dinner menu is often described as limited, resembling a "hamburger restaurant" with few options. Some guests reported overly salty or cold food, disorganized service and unenthusiastic staff. Despite these critiques, the overall atmosphere and certain meal options still receive commendation.
Rooms at Scandic Kiruna are well-regarded for their modern, stylish and often spacious design. Guests appreciate the clean condition, tasteful decoration and comfortable bedding. However, issues like lack of storage, poor temperature control and occasional cleanliness lapses during extended stays have been noted. Despite these drawbacks, the rooms are generally seen as welcoming and practical with special praise for the family rooms and junior suites.
Cleanliness at Scandic Kiruna garners generally positive remarks. Rooms are described as clean, spacious and fresh with well-maintained bathrooms and other facilities. However, the availability of cleaning services only upon request has led to some dissatisfaction and occasional oversights in cleanliness have been reported.
Staff interactions are mostly positive with guests frequently highlighting the friendliness and helpfulness of the personnel. The reception and cleaning staff are particularly noted for their polite and supportive demeanor. Nonetheless, inefficiencies and a lack of attentiveness, especially in the restaurant, point to areas needing improvement in training and management.
WiFi at the hotel receives mixed reviews. While many guests describe it as good and effective, others have experienced significant connectivity issues, particularly in their rooms. This inconsistency suggests that WiFi quality can vary across the hotel.
The gym at Scandic Kiruna is a standout feature, consistently praised for its excellent equipment and stunning panoramic views from the 11th floor. The addition of a sauna enhances the overall workout experience, making it a notable highlight for guests.
Scandic Kiruna is also well-suited for families, offering modern and spacious family rooms, creative features like folding wall beds and numerous activities for children. Guests appreciate the family-friendly environment, although minor issues like a lack of hangers and limited space are noted.
Beds at the hotel receive high praise for their comfort, contributing to pleasant sleeping conditions. While a few guests reported issues with mattress quality and bed stability, the overall sentiment is that the beds are very cozy and conducive to a restful night's sleep.
Lastly, Scandic Kiruna is accommodating to guests traveling with dogs, providing designated dog-friendly rooms. Some minor cleanliness issues and spatial concerns are noted, but the hotel's dog-friendly policy is generally seen as a significant advantage.
The breakfast experience at Scandic Kiruna is predominantly praised for its quality, variety and inclusivity, offering vegetarian, vegan and gluten-free options. Guests commend the freshness of the food and the well-organized, spacious breakfast area. However, the 9 am schedule has been noted as inconvenient by some and occasional crowding and limited hot food options have been mentioned. Nonetheless, the breakfast is generally considered superb, providing a great start to the day.
The dinner experience receives mixed reviews. Positive feedback highlights the cozy ambiance, good food quality and the affordability and variety of the dinner buffet, including gluten-free options. The sky bar restaurant is also appreciated for its atmosphere and service. On the downside, the dinner menu is often described as limited, resembling a "hamburger restaurant" with few options. Some guests reported overly salty or cold food, disorganized service and unenthusiastic staff. Despite these critiques, the overall atmosphere and certain meal options still receive commendation.
Rooms at Scandic Kiruna are well-regarded for their modern, stylish and often spacious design. Guests appreciate the clean condition, tasteful decoration and comfortable bedding. However, issues like lack of storage, poor temperature control and occasional cleanliness lapses during extended stays have been noted. Despite these drawbacks, the rooms are generally seen as welcoming and practical with special praise for the family rooms and junior suites.
Cleanliness at Scandic Kiruna garners generally positive remarks. Rooms are described as clean, spacious and fresh with well-maintained bathrooms and other facilities. However, the availability of cleaning services only upon request has led to some dissatisfaction and occasional oversights in cleanliness have been reported.
Staff interactions are mostly positive with guests frequently highlighting the friendliness and helpfulness of the personnel. The reception and cleaning staff are particularly noted for their polite and supportive demeanor. Nonetheless, inefficiencies and a lack of attentiveness, especially in the restaurant, point to areas needing improvement in training and management.
WiFi at the hotel receives mixed reviews. While many guests describe it as good and effective, others have experienced significant connectivity issues, particularly in their rooms. This inconsistency suggests that WiFi quality can vary across the hotel.
The gym at Scandic Kiruna is a standout feature, consistently praised for its excellent equipment and stunning panoramic views from the 11th floor. The addition of a sauna enhances the overall workout experience, making it a notable highlight for guests.
Scandic Kiruna is also well-suited for families, offering modern and spacious family rooms, creative features like folding wall beds and numerous activities for children. Guests appreciate the family-friendly environment, although minor issues like a lack of hangers and limited space are noted.
Beds at the hotel receive high praise for their comfort, contributing to pleasant sleeping conditions. While a few guests reported issues with mattress quality and bed stability, the overall sentiment is that the beds are very cozy and conducive to a restful night's sleep.
Lastly, Scandic Kiruna is accommodating to guests traveling with dogs, providing designated dog-friendly rooms. Some minor cleanliness issues and spatial concerns are noted, but the hotel's dog-friendly policy is generally seen as a significant advantage.
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