Novotel Kolkata Hotel and Residences

Kolkata , , Cf 11 Action Area, 1c New Town, Rajarhat, (Show on Map)


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Summary of reviewsThe Novotel Kolkata Hotel and Residences is a highly recommended hotel by most guests. Its excellent location near a mall and accessibility to both leisure and business travel have received praise. The breakfast buffet spread is impressive with plenty of delicious options and courteous staff. The rooms are clean, spacious and provide great views with good overall aspects. The ambience and housekeeping are impeccable while the swimming pool is considered one of the best in Kolkata. Although the staff has received mixed reviews, there have been some exceptional employees mentioned. Despite some inconsistencies, the overall behavior and professionalism of the staff has been praised by many. While there have been a few concerns about cleanliness and room issues, the hotel itself is maintained and equipped with good facilities. Most guests have left with positive experiences and highly recommend Novotel Kolkata Hotel and Residences for an unforgettable stay.
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Room Types
Superior King Room - - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

Suite, Premier Lounge Access, Airport transfers, laundry Each larger, elegantly decorated air-conditioned room here will provide you with a seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries. It includes one-way airport transfers. These suites are equipped with a bathtub, powder room, 2 TV sets, access to Premier Lounge with Cocktail Hours, buffet breakfast, 4 pieces of laundry, premium WIFI, 15% discount on food & soft beverage.

Superior Twin Room - - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

Studio Apartment with Kitchenette, Premium Wifi, 15% Off on Food & Soft Beverage Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries. Studio Apartments are equipped with a study, kitchenette, microwave & a 3 - seater dining. Guests can enjoy buffet breakfast, premium WIFI, 15% discount on food & soft beverage. It is pet friendly. Pets are allowed in Apartment on request with additional charges.

1 Bedroom Apartment with Kitchen - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person Each spacious and elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries. These residences are equipped with a living area, bedroom, bathtub & kitchenette. Guests can enjoy buffet breakfast, Premium WIFI, separate elevator access & 15% discount on food & soft beverages. It has a living room and is pet-friendly. Pets are allowed in Apartment on request with additional charges.

Superior Room: Day use Rate (10am to 6Pm) for 6hrs only - Mandatory checkout at 6pm - No night stay allowed The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Premier Twin Room with Lounge Access This triple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Premier King Room with Lounge Access This triple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

1BHK Apartment: Day use Rate (10am to 6Pm) for 6hrs only - Mandatory checkout at 6pm - No night stay allowed

Presidential Suite

About Novotel Kolkata Hotel and Residences
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Guest Reviews
7.7
Good
Location
The Novotel Kolkata Hotel and Residences is praised for its excellent location and accessibility with many guests noting its convenience for both leisure and business travel. The hotel is well-located near a mall and offers a good view of the city. While some reviews mention that the location is slightly far from the heart of the city, guests are more than satisfied with the ambience, lobby and overall accessibility of the location. Adding to the convenience, the hotel also provides ample parking space. Whether guests are in Kolkata for business or leisure, the Novotel Kolkata Hotel and Residences' excellent location makes it a great place to stay.

Breakfast
The Novotel Kolkata Hotel and Residences offers a breakfast that guests have described as the best with excellent food quality and a courteous and nice staff. The breakfast buffet spread is really good with plenty of choices for both vegetarians and non-vegetarians. The banquet food is also excellent and the bakes on the breakfast menu are very tasty. However, some guests have complained about the uncomfortable seats and subhuman service and others have said that the breakfast was not as expected from such a five-star property. Some suggest that more options and fresher food would have helped. Overall, the breakfast options were considered to be excellent with a wide range of choices from English Breakfast to Indian Breakfast including different kinds of desserts.

Dinner
Guests have mixed reviews regarding the dinner offered at the Novotel Kolkata Hotel and Residences. While some did not take dinner or found the serving and quality of food to be poor, others enjoyed the superb quality of food served in the restaurant. The hotel is praised for its excellent breakfast and dinner options with no shortage of variety. However, some guests found the price of lunch and dinner to be somewhat costly for simple food and alcohol. The restaurant seems to have least focus on buffet dinners with more attention given to a la carte services. Despite the mixed reviews, it is clear that the hotel serves food in steel plates and has an okayish overall restaurant experience.

Rooms
Novotel Kolkata Hotel and Residences offers nice, clean and comfortable rooms with good overall aspects. Guests appreciate the room comfort and superb atmosphere and locality. The hotel provides good room sizes, cleanliness and staff behavior with some even offering great views. However, some guests experienced issues with cleanliness, ventilation, wrong room type and broken extra beds. Additionally, some guests claimed the rooms were too small or did not meet their expectations for a 5-star property. Despite these issues, the property itself is described as excellent and well-maintained with good facilities and a great location. Overall, the hotel provides spacious and comfortable rooms with good room service.

Cleanliness
Novotel Kolkata Hotel and Residences is a great hotel with good facilities and very clean rooms. The ambience and housekeeping are impeccable. Although some rooms may have stains or issues with bathroom cleanliness and toiletries, the hotel is generally well-maintained like a 3-star hotel. Some guests reported bathroom floors being too slippery, doors not shutting properly and sinks with water clogging, but overall the rooms are very clean. The hotel also features a swimming pool with the only downside being the lack of temperature control. Apart from a few concerns about cleanliness, many guests have had positive experiences at Novotel Kolkata Hotel and Residences.

Staff
The Novotel Kolkata Hotel and Residences has a mixed bag of reviews when it comes to their staff. While some guests had a great experience with the friendly and courteous staff, others had a less than pleasant experience with rude and poorly trained staff. However, there are some stand-out employees who received special mentions, such as Mr. Vishwajit and Ms. Arpita for exceptional care, Duty Manager Harsh Singh, Concierge, Front Desk Staff and Manager for professionalism and efficiency and Shubham from the fitness center for great service. Housekeeping staff also received praise for being polite and efficient. Some guests had issues with the service being slow or uncoordinated and there were complaints of unprofessional behavior from interns at the front desk. However, the overall ambience and staff behavior were praised by many. While there were some inconsistencies in policies, overall the staff was willing to accommodate guests even if something went wrong. It seems that the experience with the staff at this hotel can vary greatly, but there are certainly some shining stars amongst them.

Pool
Novotel Kolkata Hotel and Residences boasts a beautiful swimming pool that has left many guests impressed during their stay. The pool has been described as excellent and one of the best in Kolkata. Guests have enjoyed refreshing swims and loved lounging by the poolside. While some have mentioned that the pool area is not too fancy, others highly recommend booking a pool view or city view room. Although there have been a few comments about water cleanliness and temperature control, overall, the swimming pool at Novotel Kolkata Hotel and Residences is a highlight of the hotel.

5 Star
In the heart of Kolkata lies the Novotel Kolkata Hotel and Residences, a luxurious five star property that has captured the hearts of many travelers. From exceptional services to superb facilities, this hotel has never failed to impress its guests. The hotel offers comfortable rooms and quality infrastructure that are sure to make your stay an unforgettable experience. The breakfast options may not have been up to the mark according to a few guests, but the majority have been blown away by the delightful options. The hotel staff is attentive and accommodating, demonstrating true professionalism that is expected from a five star property. Although a few reviews have expressed dissatisfaction, the majority of guests have left with nothing but positive experiences. If you are planning to visit Kolkata, certainly consider Novotel Kolkata Hotel and Residences for a stay that is beyond exceptional.


Yes, Novotel Kolkata Hotel and Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Novotel Kolkata Hotel and Residences.

Yes, Novotel Kolkata Hotel and Residences welcomes dogs.

Yes, parking facilities are available at Novotel Kolkata Hotel and Residences.

Yes, Novotel Kolkata Hotel and Residences has a gym.
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